The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Small issue during the order process but the customer service was responsive. Some fabrics are of good quality but others have defects (pulled threads and black marks). Additionally, one item was missing,
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Acheteur Vérifié
Rating: 1 out of 5
I wanted to order bias. To avoid making just a small order I forced myself to find another fabric. On the internet the bias was available and in the end I only received the fabric that I didn't really need
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Acheteur Vérifié
Rating: 3 out of 5
Hello. I am disappointed with the color of the fabric which is not taupe but dark beige,
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Acheteur Vérifié
Rating: 3 out of 5
Fast shipping, impeccable package, superb fabric but one coupon was cut in a particularly careless manner (edges attacked with scissors, on the bias, and showing fraying over several centimeters high.
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Acheteur Vérifié
Rating: 2 out of 5
I am missing a spool of thread in my package..I made a complaint, and still no response....Hello,..Please excuse us for the inconvenience encountered, the after-sales service has left you a message po
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Acheteur Vérifié
Rating: 3 out of 5
Average service,
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Acheteur Vérifié
Rating: 3 out of 5
Order placed twice because not enough product. And you systematically issue a credit note even though we don't have the product. So very disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
Overall, it remains correct except for the fact that one of the fabrics ordered was stained. I am therefore disappointed and will not take fabrics from this site again.
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Acheteur Vérifié
Rating: 1 out of 5
Order of the brown velvet item from the online catalog. Upon receipt, the beige color is totally different..Returned by post on January 9, 2017..Hello,..We are sorry that you are not
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Acheteur Vérifié
Rating: 1 out of 5
I do not trust the delivery person who forces the entrance of the house. Hello... Your package was delivered by carrier against signature... In order to report the unpleasant behavior to the transport company.
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Acheteur Vérifié
Rating: 3 out of 5
Punctuality in delivery.
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Acheteur Vérifié
Rating: 3 out of 5
I regret not finding woolen fabrics (without synthetic ones). Short delivery time. Very good.
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Acheteur Vérifié
Rating: 2 out of 5
Fabrics arrived with dye defects. Honestly disappointed. Hello,.. We are sorry for the inconvenience encountered, the after-sales service will contact you to resolve the issue.. We will
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed. Fabric does not match the image and description has no relation to reality. Poor quality fabric that I like even less. I wanted to return the fabric and make a complaint but the return
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Acheteur Vérifié
Rating: 1 out of 5
The color of the ordered velvet has nothing to do with the color on the site. I ordered old rose velvet on the site, it was pink - salmon and now it leans towards pink violet. Hello. We are sorry.
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Acheteur Vérifié
Rating: 1 out of 5
I am satisfied with the ordered fabric,
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Acheteur Vérifié
Rating: 3 out of 5
the fabric received bleeds a lot, it is dark gray and bleeds an orange color??? very unpleasant if you have to wear the made garment.
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Acheteur Vérifié
Rating: 2 out of 5
disappointed because the color of the fabric does not match the photo. but what's the point of claiming, the shipping and return costs will be more expensive than the fabric,
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say about the delivery time, but the packaging of the fabric is average.... Fragile box, arrived torn and dented upon delivery.... The appearance of the ordered fabric is not what I expected, my
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Acheteur Vérifié
Rating: 3 out of 5
nothing to say about the quality of the fabric, the cut leaves something to be desired (irregular and some cuts are jagged),
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Acheteur Vérifié
Rating: 1 out of 5
the quality is not up to parHello,.We are sorry that you are not satisfied with the ordered fabric..We remind you that we have a free sample sending service via our b
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery,
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Acheteur Vérifié
Rating: 3 out of 5
Usually, I am always satisfied with the ordered items. However, this time, I was very disappointed with some fabrics that do not resemble the image displayed on the site
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Acheteur Vérifié
Rating: 2 out of 5
The fabric is advertised as aubergine color and it is rather burgundy red, Hello. We are sorry that you are not satisfied with the ordered fabric.. We remind you that we have a sample sending service.
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Acheteur Vérifié
Rating: 3 out of 5
Quality of fabrics a bit disappointing. Fast delivery. Hello. We are sorry that you are not satisfied with the ordered fabric.. We remind you that we have a sample sending service.
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Acheteur Vérifié
Rating: 1 out of 5
I am not satisfied with the service... The delivery time is too long... The delivery person did not come on the day confirmed on the carrier's site.
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Acheteur Vérifié
Rating: 1 out of 5
Extremely disappointed by the color of the fabric, it's more beige than ecru. Hello, we are sorry that you are not satisfied with the color of the fabric. We remind you that we have a service
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Acheteur Vérifié
Rating: 2 out of 5
I appreciated the service and the choice of fabrics as well as the fast and efficient delivery. However, the quality of the fabric leaves something to be desired: the fabric runs at the slightest pin prick.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by the quality of the fabric. Described as very soft. The weave is stiff, and the quality is average. Hello, we are sorry that you are not satisfied with the ordered fabric. We remind you that we
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my order. Please let me know what is going on, otherwise I will have to take action. This is unacceptable. Hello, we are sorry for the inconvenience encountered. Colissimo n
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Acheteur Vérifié
Rating: 3 out of 5
The packaging was not strong enough. It opened during transit.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery, very attractive prices, but the quality of the purchased fabric is disappointing. Hello. We are sorry that you are not satisfied with the ordered fabric. We remind you that we have a
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Acheteur Vérifié
Rating: 3 out of 5
The package was in paper, rather risky as a package, and one of the pairs of eyelets was made of two identical faces, making it unusable.
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Acheteur Vérifié
Rating: 3 out of 5
The box was torn because it was way too small for the volume of fabric (fleece)... Only the straps prevented the fabric from falling out.. This is not serious.. When ordering fleece, it is necessary to plan,
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery. But the fabric does not match what I expected. Hello, we are sorry that you are not satisfied with the ordered fabric. We remind you that we have a shipping service
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Acheteur Vérifié
Rating: 3 out of 5
Just the delivery problem.
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Acheteur Vérifié
Rating: 2 out of 5
Hello. Disappointed by the quality of the fabric, I expected a small velvet, the pattern does not match the photo.. luckily it was on sale... Hello, we are sorry that you are not satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered wax fabric that was very damaged by large stickers. So disappointed. Regards, We are sorry for the inconvenience encountered. Our customer service has already contacted you by
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Acheteur Vérifié
Rating: 1 out of 5
Delivery time respected. However, a bit disappointed with the ordered fabric and also the colors correspond moderately to the photos on the site. Hello, we are sorry that you are not satisfied with the fabrics.
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Acheteur Vérifié
Rating: 3 out of 5
merchandise conforms to the description. perfect delivery time: ordered on Monday, received on Wednesday. however, the packaging is not sufficient as the fabric arrived cut by 15 cm in length and on 2 thicknesses.
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