Customer reviews of TISSUS PRICE

Hello,

Thank you for your feedback and for your interest in the quality of our fabrics. Our cuts are made using calibrated equipment that is regularly checked, which allows us to guarantee the announced lengths.

In this regard, a length discrepancy on the same cut such as the one you indicate does not meet our manufacturing standards.

We remain at your disposal to discuss this matter.

Tissus Price

Hello,

We understand your disappointment and are sincerely sorry that the shade of the faux leather received does not meet your expectations.

However, we would like to clarify that the color sample you are referring to is several years old. Since then, our supplier of this faux leather has changed, which implies possible variations in shade despite a similar name. As a result, the sample in your possession could unfortunately no longer match exactly the product currently marketed.

This information explains why the delivered shade differs from the expected one and does not allow us to consider this as a non-conformity of the product. That is why we are unable to offer a free return.

We remain attentive to your satisfaction and invite you, for future orders, to request recent samples to ensure the exact shade of the products on sale.

Best regards,
Tissu Price customer service