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A
Rating: 5 out of 5
Fast, serious
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Order arrived quickly (considering the delays for printing on demand on the chosen fabrics) and as expected. The prints and materials of the wipes I ordered are true to the photos on the site and the descriptions.
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D
Rating: 4 out of 5
I have received my order. The color of the solid fabric is less satisfactory than expected. Access to the different fabrics is tedious on the site.
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P
Rating: 5 out of 5
VERY SATISFIED
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P
Rating: 5 out of 5
very satisfied!
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V
Rating: 5 out of 5
Meets my expectations
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C
Rating: 5 out of 5
Very satisfied with my order and the items delivered which are always of very good quality and very well packaged
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D
Rating: 5 out of 5
Satisfied with my purchase
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C
Rating: 5 out of 5
Very beautiful fabrics
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J
Rating: 5 out of 5
Perfect, as always!!!
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Still very satisfied
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V
Rating: 5 out of 5
Always very happy with my purchases since I became your customer, thank you
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G
Rating: 5 out of 5
fabrics meet my expectations
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H
Rating: 5 out of 5
serious site reasonable prices
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M
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
Very pleasant welcome and top-notch customer service, quality fabric and as a bonus, a gift kit to sew a pouch, I will do it again without hesitation
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M
Rating: 5 out of 5
excellent transaction
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S
Rating: 5 out of 5
Perfect
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
F
Rating: 2 out of 5
Very disappointed with customer service. I called because I had no response to my email, the person from the service was very unpleasant. It was my fault for not seeing that additional sewing materials were needed to make the car organizer kits. I find it unfortunate that there is no return document and no way to do one on the site. If that existed, it would be easier and the return costs lower. I paid almost €9 in postal fees.
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Response from TISSUS PRICE
Hello,
Thank you for your message and we are sorry to hear that your experience with our service was not satisfactory.
We would like to apologize if the phone exchange you had with our team seemed unpleasant to you. Our goal is always to assist our customers in a caring and professional manner. We will follow up with the concerned person to prevent this from happening again.
Regarding the car organizer kits, we understand your frustration if the information about the additional materials was not sufficiently clear. We will review the product sheet to ensure that the necessary elements are indicated in a more visible and explicit manner.
As for the return procedure, we understand that its absence online can make the process more complicated. However, for technical and logistical reasons, it is unfortunately not possible for us to offer an automated return system via our site at this time. We are aware of this, and we are still looking for solutions to make this step as simple as possible for our customers.
Finally, we understand that return costs can represent a significant expense. These remain the responsibility of the customer according to our general conditions, but your remark is entirely legitimate, and it will be taken into account in our reflection on improving the service.
Thank you again for your constructive feedback.
Best regards, Aurelie, Customer Service
Thank you for your message and we are sorry to hear that your experience with our service was not satisfactory.
We would like to apologize if the phone exchange you had with our team seemed unpleasant to you. Our goal is always to assist our customers in a caring and professional manner. We will follow up with the concerned person to prevent this from happening again.
Regarding the car organizer kits, we understand your frustration if the information about the additional materials was not sufficiently clear. We will review the product sheet to ensure that the necessary elements are indicated in a more visible and explicit manner.
As for the return procedure, we understand that its absence online can make the process more complicated. However, for technical and logistical reasons, it is unfortunately not possible for us to offer an automated return system via our site at this time. We are aware of this, and we are still looking for solutions to make this step as simple as possible for our customers.
Finally, we understand that return costs can represent a significant expense. These remain the responsibility of the customer according to our general conditions, but your remark is entirely legitimate, and it will be taken into account in our reflection on improving the service.
Thank you again for your constructive feedback.
Best regards, Aurelie, Customer Service
M
Rating: 5 out of 5
Top! 👌🏻
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M
Rating: 5 out of 5
Fast delivery. Package in perfect condition. The fabrics correspond well to what is described.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
M
Rating: 2 out of 5
The burgundy muslin purchased with the burgundy polyester satin does not match the color. It is red and not burgundy. I am disappointed with the response from customer service which essentially says: after verification, everything is correct in terms of fabric and color. I will not be able to carry out the project I wanted with this combination which is ultimately not what it is supposed to be.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the color difference between the burgundy muslin and the burgundy polyester satin.
Indeed, after verification, customer service confirmed that the order was compliant in terms of fabric reference and color. That being said, if the shade does not meet your expectations or is not suitable for your project, you can certainly return the product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
We understand your disappointment regarding the color difference between the burgundy muslin and the burgundy polyester satin.
Indeed, after verification, customer service confirmed that the order was compliant in terms of fabric reference and color. That being said, if the shade does not meet your expectations or is not suitable for your project, you can certainly return the product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
C
Rating: 5 out of 5
Super order 👌 thread for making a trailer tarp
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V
Rating: 5 out of 5
I love their choice of fabrics, I have always been satisfied
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S
Rating: 5 out of 5
Satisfied with my fabric, fast shipping
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P
Rating: 5 out of 5
Perfect, I recommend
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D
Rating: 5 out of 5
Arrived quickly, good quality
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M
Rating: 5 out of 5
Beautiful quality, fast shipping, I recommend
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B
Rating: 5 out of 5
Fast and in line with my expectations
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F
Rating: 5 out of 5
Hello, very good, impeccable delivery, thank you
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M
Rating: 5 out of 5
Very good. Very fast delivery
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P
Rating: 5 out of 5
Satisfied! Fast shipping
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B
Rating: 5 out of 5
Positive
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C
Rating: 4 out of 5
Fast and quality!!!
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T
Rating: 5 out of 5
VERY GOOD PRODUCTS
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M
Rating: 2 out of 5
When placing the order, I thought this fabric had fine stripes. Disappointment upon delivery. I won't be able to use it to make the server vest. Regards, Carpe Diem Theater Troupe
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Response from TISSUS PRICE
Hello,
Thank you for your message. We are sorry to hear that the fabric does not meet your expectations.
However, we would like to clarify that the dimensions of the stripes are clearly indicated in the product photos, using a ruler visible in the image. This allows for a precise idea of the pattern before ordering.
Please feel free to contact us if you wish to make a return or for any other questions.
Best regards, Aurelie. Customer Service
Thank you for your message. We are sorry to hear that the fabric does not meet your expectations.
However, we would like to clarify that the dimensions of the stripes are clearly indicated in the product photos, using a ruler visible in the image. This allows for a precise idea of the pattern before ordering.
Please feel free to contact us if you wish to make a return or for any other questions.
Best regards, Aurelie. Customer Service
J
Rating: 5 out of 5
Nothing to report, perfect.
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F
Rating: 5 out of 5
Perfect
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