The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
The quality of the fabrics
You can improve the response time of customer service to emails (1 week later still no response...) and the order preparation time and inform about the shipment of the package.
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Acheteur Vérifié
Rating: 2 out of 5
No news about the order placed last Thursday
The payment was accepted
And no shipment, no email
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Response from TISSUS PRICE
Hello,
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
How can it be that 7 days have passed and it still hasn't been shipped!
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Response from TISSUS PRICE
Hello,
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
I haven't received anything to this day and you ask for a review???
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Acheteur Vérifié
Rating: 4 out of 5
Free shipping from 49 € of purchase would be great
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Acheteur Vérifié
Rating: 1 out of 5
I ordered fabric in a width of 160 cm while it only measures 140.
Several calls made to customer service went unanswered
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Response from TISSUS PRICE
Hello,
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Give a user manual
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description. Good quality and fast delivery. I recommend
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Acheteur Vérifié
Rating: 2 out of 5
I still haven't received it!
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Response from TISSUS PRICE
Hello, I fear that the post office you chose for the delivery of your package did not inform you of its availability. Your package was indeed delivered on 18/11 to the post office, three days after placing your order. Do not hesitate to pick it up with an ID.
A
Acheteur Vérifié
Rating: 2 out of 5
More than a week after my order, it is still being prepared...
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Acheteur Vérifié
Rating: 4 out of 5
Speed
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Acheteur Vérifié
Rating: 2 out of 5
Package not received
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Acheteur Vérifié
Rating: 4 out of 5
Kits are rarely available in stores. It's a shame, I have to place an internet order instead of going directly to the store.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing because you have already done your best
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Acheteur Vérifié
Rating: 4 out of 5
The quality of the fabric, the sleeping bag sewing kit lacks explanation even with the tutorial. Also include for the kit the additional items to buy (zipper, snaps....)
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Acheteur Vérifié
Rating: 1 out of 5
Not yet received the package.
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Acheteur Vérifié
Rating: 4 out of 5
I found that the bamboo sponge is not of as good quality as the one I usually use.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
The fabric is very good. But I left a comment with a cutting request that was not fulfilled. (Cut 2m into 2x1m) Why offer a box for specific requests if they are not fulfilled (within reason of course)?
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Acheteur Vérifié
Rating: 1 out of 5
This is the 3rd time you send me your questionnaire. I AM WRITING TO YOU TO INFORM YOU THAT I HAVE NOT YET RECEIVED MY PACKAGE!!! BUT YOU DO NOT RESPOND???
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Response from TISSUS PRICE
Hello, a response email was sent to you on 25/10/2021 and is awaiting your reply regarding the resending of your samples. We invite you to check your spam folder and to respond to us as soon as possible so that we can proceed with the resending of your sample order. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
Really disappointed with the sewing kits for dominos and memory game.
I bought several that I won't even be able to use. Made of cotton canvas but almost impossible to return as the fabric is stiff and thick! Just to make a memory card took me 10 minutes. So I can't even imagine turning a domino right side out. Really very very disappointed...
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Response from TISSUS PRICE
Hello, we are truly sorry for this inconvenience. Please know that you can return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact our customer service so we can send you our return conditions. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with my order, the colors are perfect and the shipping was fast
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. My purchase was just a sample, a bit small for the pattern, good for judging the quality. Regards
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Acheteur Vérifié
Rating: 4 out of 5
Upholstery fabric chosen, disappointed not very thick, I hope it will be strong enough for my chair covers.
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Acheteur Vérifié
Rating: 4 out of 5
I asked a question on Friday, I'm waiting for the answer!
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Acheteur Vérifié
Rating: 4 out of 5
One of my products arrived defective. I just submitted a complaint to customer service.
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Acheteur Vérifié
Rating: 4 out of 5
Beautiful fabrics, well packaged, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
I just received the order, I haven't evaluated the merchandise well yet
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Acheteur Vérifié
Rating: 4 out of 5
In line with my expectations, just need to sew now. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Speed of delivery. Top products. Only downside, the cords are not provided with the children's bag kit.
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Acheteur Vérifié
Rating: 4 out of 5
The quality of the samples received does not meet my expectations. Velvet too light to recover armchairs. Disappointed with the color. However, I am delighted with the coupon. Too bad it doesn't exist by the meter.
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Acheteur Vérifié
Rating: 4 out of 5
Good product. Not delivered on the scheduled day.
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