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Rating: 4 out of 5
Received one of the fabrics with a small stain...
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Beautiful colors match the images, I would even say better, beautiful quality.
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Rating: 4 out of 5
Two fabrics of lower quality than expected. Thin fleece and lighter color, thick fox cotton and lighter color as well.
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A
Rating: 4 out of 5
Hello. I haven't had any contact with customer service so I can't evaluate it.
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A
Rating: 4 out of 5
Order arrived quickly. Happy with my order.
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
The delivery took a lot of time due to the post, certainly linked to the health crisis.
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A
Rating: 2 out of 5
Longer delays than expected
Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
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Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
Response from TISSUS PRICE
Hello, Our After-Sales Service has contacted you to resolve the issue encountered with your order. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The ordered fabric is of very good quality
The stuffing cushions are actually 2 foam plates nothing to do with the photo on the site abusive for the price
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The stuffing cushions are actually 2 foam plates nothing to do with the photo on the site abusive for the price
A
Rating: 4 out of 5
No issues.
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A
Rating: 4 out of 5
Very good site.. Quality product at a reasonable price... Satisfied thank you...
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A
Rating: 4 out of 5
Wide selection on the site, however the order shipping is slow.
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A
Rating: 4 out of 5
The question asked by phone and then by email was answered too late (5 working days).
I placed my incomplete order after 2 days.
The fabric received is okay, but I don't have matching thread, so I will have to go to a haberdashery. It's a shame and a bit disappointing.
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I placed my incomplete order after 2 days.
The fabric received is okay, but I don't have matching thread, so I will have to go to a haberdashery. It's a shame and a bit disappointing.
A
Rating: 4 out of 5
I am very satisfied with the merchandise thank you
I just took a bit longer because the delivery was longer than expected
Marie
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I just took a bit longer because the delivery was longer than expected
Marie
A
Rating: 4 out of 5
Satisfied with my purchases, products conform, I will return to this site
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A
Rating: 4 out of 5
The fabrics are beautiful, not disappointed, delivery quite fast, satisfied with my purchases, I will return to the site
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A
Rating: 4 out of 5
Delivery a bit long but understandable given the current situation. Fabrics as usual
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A
Rating: 2 out of 5
Fabric poorly cut, I am missing nearly 10cm on each side because it was cut on the bias
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Response from TISSUS PRICE
Hello, we are sincerely sorry for such inconvenience. Our Customer Service will get back to you as soon as possible to resolve the issue encountered. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Happy with my first order, arrived in a week after placing the order, very good in this COVID time.
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A
Rating: 4 out of 5
Good product, recommended for its durability.
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A
Rating: 4 out of 5
I had requested to cut 31x31
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A
Rating: 2 out of 5
I made a complaint about a poorly cut fabric completely crooked and I was not followed up...
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Response from TISSUS PRICE
Hello, a response email was sent to you on 12/11/2020 to provide you with a solution. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
I did not receive my delivery, I cannot comment on the products
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Response from TISSUS PRICE
Hello, given the second lockdown we are currently experiencing, our delivery time has been extended. Your order should be delivered to you soon as it is in the process of being delivered. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
Too long reception, some bias of poor quality and bad matching between the bias.
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Response from TISSUS PRICE
Hello, due to the second lockdown impacting our business but also the delivery agencies, our delivery time has been extended to about 7 days. All 20m bias rolls have a slight discreet matching made during their production. We thank you for your understanding and wish you a very good project. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Very good! Only the shipping costs remain high.
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A
Rating: 4 out of 5
Overall satisfied, despite a lack of classic fabrics (vichy, velvet) and a lack of color choices. Too bad! Best regards.
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Rating: 2 out of 5
I received my order in the last few days and one item was missing, I contacted customer service and I have not received any response to this day. I am very disappointed ...
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience and confirm that your missing item may have been shipped in a second package. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Good selection with a good quality/price ratio, fast delivery.
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Rating: 4 out of 5
Very happy with the products. They are beautiful!
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A
Rating: 4 out of 5
ok well received no order problem
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Rating: 4 out of 5
The delivery person did not deliver the products on time. The delivery was postponed every day (for no reason) and took 5 days! Fortunately, the customer service of tissus-price (very pleasant and competent) did what was necessary. Their products perfectly match my order and are of good quality. So I recommend them!
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A
Rating: 4 out of 5
Very fast delivery. Color not great on 2 fabrics.
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A
Rating: 4 out of 5
I am satisfied with the delivered products
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 2 out of 5
Delivered quickly, which is the only positive point.
The scuba is not as described, I had called customer service beforehand, who confirmed to me that it was thick and held like neoprene. But it is thin and soft. Moreover, the print is of poor quality with white spots everywhere. I sent photos to protest, no response. Very dissatisfied.
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The scuba is not as described, I had called customer service beforehand, who confirmed to me that it was thick and held like neoprene. But it is thin and soft. Moreover, the print is of poor quality with white spots everywhere. I sent photos to protest, no response. Very dissatisfied.
A
Rating: 4 out of 5
The items are beautiful!!!
problem with the delivery service, nothing to do with you, it's the carrier ... however I congratulate you, because as soon as I called you to tell you that my package had been stuck for 3 days with DPD, you did what was necessary and they delivered it to me the same evening of my call at 7 PM. well done!
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problem with the delivery service, nothing to do with you, it's the carrier ... however I congratulate you, because as soon as I called you to tell you that my package had been stuck for 3 days with DPD, you did what was necessary and they delivered it to me the same evening of my call at 7 PM. well done!
A
Rating: 4 out of 5
I am missing 2 pieces
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A
Rating: 2 out of 5
mediocre quality product, looked better on screen than in reality. example: printed fabric: large white band on the entire ordered piece, it seems to be a white fabric printed on demand over the ordered distance. many folds were present during printing so when we iron for sewing we find large white spots in the middle of the fabric it ruins it
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A
Rating: 4 out of 5
Delivery person's call at the apartment door. Asks for the code. We open the entrance door signaling that we are coming to pick up the package and when we arrive the package has been left unattended in the entrance. Someone could have easily taken it. A lack of vigilance.
Otherwise, still very satisfied with my order.
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Otherwise, still very satisfied with my order.