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C
Rating: 2 out of 5
very poorly made site for the mini washcloths, very disappointed...
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 914 published reviews
Summary of reviews
The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 1 out of 5
This is my first order and I didn't see that the type of fabric was a choice. So I ordered a Provençal fabric with cicadas knowing that Provençal fabrics are all cotton. I received polyester which does not meet my needs. I will know for next time
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I
Rating: 1 out of 5
I find the fabric very disappointing. I imagined something all soft like teddy and I even took 4m........
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions.
We remain at your disposal. Best regards, . Customer Service - Tissus-Price
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions.
We remain at your disposal. Best regards, . Customer Service - Tissus-Price
A
Rating: 4 out of 5
The quality is very good, but the color is stronger than in the photo.
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C
Rating: 4 out of 5
Fairly quick delivery and fabric appears to be compliant but a bit stiff for cotton poplin
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M
Rating: 4 out of 5
Very happy, just maybe for the kits add a sheet or direct links to sew them
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A
Rating: 1 out of 5
The color of the photo is not representative of the color of the fabric received. Good quality but disappointed.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Customer Service - Tissus Price
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Customer Service - Tissus Price
C
Rating: 1 out of 5
The color is not at all faithful to the photo
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Response from TISSUS PRICE
Hello Cindy,
Thank you for taking the time to share your feedback. We are sorry to hear that the color of your fabric did not meet your expectations. Your feedback is valuable, and we strive to improve the accuracy of our visuals. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The TISSUS PRICE team
Thank you for taking the time to share your feedback. We are sorry to hear that the color of your fabric did not meet your expectations. Your feedback is valuable, and we strive to improve the accuracy of our visuals. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The TISSUS PRICE team
M
Rating: 4 out of 5
A bit long delay when it comes to an urgent order. But always of very high quality
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G
Rating: 4 out of 5
Slow delivery but satisfied overall.
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N
Rating: 4 out of 5
good quality fabric
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G
Rating: 4 out of 5
Satisfied with the products, especially the personalized items (cushions) with my photos; fast delivery.
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F
Rating: 1 out of 5
Delivery time much too long. I bought a kit that took almost 3 weeks to arrive. Upon unpacking, no instructions regarding the realization of the work, no explanatory notice. Very disappointing purchase overall.
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Response from TISSUS PRICE
Hello,
We are sorry that your experience did not meet your expectations. For each kit, a detailed tutorial is available directly on the corresponding product page, as well as on our blog. We invite you to consult it to guide you in completing your project.
We remain at your disposal for any further questions and thank you for your feedback, which helps us improve our services.
The Tissus Price team
We are sorry that your experience did not meet your expectations. For each kit, a detailed tutorial is available directly on the corresponding product page, as well as on our blog. We invite you to consult it to guide you in completing your project.
We remain at your disposal for any further questions and thank you for your feedback, which helps us improve our services.
The Tissus Price team
A
Rating: 4 out of 5
Good
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F
Rating: 2 out of 5
Fast and careful delivery. Good quality white bias. However, out of the 10 rolls ordered, I am very disappointed with some rolls: the joints were glued edge to edge and not sewn... They need to be redone. I reported this to customer service, and received a standard response (returning the non-compliant rolls, at the risk of receiving similar ones...)
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
L
Rating: 4 out of 5
Order received quickly, fabrics conforming to the description on the site. Small downside on the order processing tracking.
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N
Rating: 4 out of 5
10 days package stuck we don't know where ....
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A
Rating: 1 out of 5
Fabric described as WHITE with black stripes. Not white at all, but VERY off-white. Very ugly on a wall, it is quite white
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R
Rating: 1 out of 5
I did not receive my order. It was supposed to be an envelope, I think, because it was a sample. So I won't be able to place the planned order, about 4 meters of corduroy. Too bad!!!
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Response from TISSUS PRICE
Hello,
We apologize for this inconvenience. A credit note equivalent to your order amount has been credited to your customer area on 31/10/25, so you can reorder your sample.
Please do not hesitate to contact us if you encounter any issues when placing your new order.
Best regards,
Tissus PRICE
We apologize for this inconvenience. A credit note equivalent to your order amount has been credited to your customer area on 31/10/25, so you can reorder your sample.
Please do not hesitate to contact us if you encounter any issues when placing your new order.
Best regards,
Tissus PRICE
V
Rating: 4 out of 5
I really love the fabrics and appreciate the speed of production and deadlines. Unfortunately, I did not receive a valid response to my last question.
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Response from TISSUS PRICE
Hello,
Thank you for your feedback. We would like to clarify that the order was placed before receiving the response from the concerned service, which indicated that the size was indeed different.
Best regards,
Tissus Price
Thank you for your feedback. We would like to clarify that the order was placed before receiving the response from the concerned service, which indicated that the size was indeed different.
Best regards,
Tissus Price
M
Rating: 2 out of 5
I ordered a red gingham fabric that was advertised with 10 mm squares, but they are actually only 5 mm. It does not match the one I already have and with which I have already sewn curtains. I am disappointed.
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B
Rating: 4 out of 5
Satisfied with my order, received quickly..
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V
Rating: 2 out of 5
Quality products, but many problems with the website, delivery (dropped off elsewhere than the requested point) and especially the customer service Tissus Price which shirks all responsibility (we have to manage...) and turns out to be just as unpleasant on the phone as by email, as soon as there is a problem.
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Response from TISSUS PRICE
Hello,
We understand that you are not satisfied. However, you contacted our after-sales service to request an intervention with the Colissimo company to change your pickup point, as you did not wish to go there. Unfortunately, we have no power over Colissimo's decisions.
We inform you that Colissimo reserves the right to change a customer's pickup point when it is closed or full.
They follow a regulation specific to their company, over which we have no influence.
Best regards
Tissus price
We understand that you are not satisfied. However, you contacted our after-sales service to request an intervention with the Colissimo company to change your pickup point, as you did not wish to go there. Unfortunately, we have no power over Colissimo's decisions.
We inform you that Colissimo reserves the right to change a customer's pickup point when it is closed or full.
They follow a regulation specific to their company, over which we have no influence.
Best regards
Tissus price
B
Rating: 4 out of 5
I thought the burlington fabric was thicker, but the colors are fabulous!
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A
Rating: 4 out of 5
Perfect
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G
Rating: 1 out of 5
First order not received, today with the second order the internet connection to tissue-price was briefly disrupted or interrupted shortly after payment via Paypal!
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F
Rating: 1 out of 5
Very disappointed
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Response from TISSUS PRICE
Hello,
We are sorry that the products do not suit you.
We sent you our return conditions on 06/10, and we have not yet received a return from you.
We remain at your disposal for any further information.
Best regards,
The Tissus Price team
We are sorry that the products do not suit you.
We sent you our return conditions on 06/10, and we have not yet received a return from you.
We remain at your disposal for any further information.
Best regards,
The Tissus Price team
C
Rating: 4 out of 5
I received my order but was surprised by the fabric material... however, it is perfect for my project.
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Response from TISSUS PRICE
Hello Christele,
Thank you very much for your review and your rating of 4/5! We are delighted to learn that the fabric is perfect for your project, even though its material surprised you. Your feedback is valuable and will help us better inform our customers in the future. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The TISSUS PRICE team
Thank you very much for your review and your rating of 4/5! We are delighted to learn that the fabric is perfect for your project, even though its material surprised you. Your feedback is valuable and will help us better inform our customers in the future. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The TISSUS PRICE team
O
Rating: 4 out of 5
in accordance with the order
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M
Rating: 4 out of 5
Very good. Better arrangement of patterns on small gloves (kit). I had reported the issue of truncated designs in the sewing margin on my previous order.
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Response from TISSUS PRICE
Dear Marie Claire,
We sincerely thank you for your positive feedback regarding the layout of the patterns on our small glove kits. We are delighted to learn that your previous comments have led to an improvement. Please feel free to share any other suggestions, your satisfaction is our priority.
Aurelie
Customer service
We sincerely thank you for your positive feedback regarding the layout of the patterns on our small glove kits. We are delighted to learn that your previous comments have led to an improvement. Please feel free to share any other suggestions, your satisfaction is our priority.
Aurelie
Customer service
N
Rating: 4 out of 5
I am delighted with your fabrics and patterns as well as the sewing kits, but not at all with your delivery service. I was not informed of the delivery of my package and on top of that, I had to run after my package because it was not delivered where it should have been. That is why I only give 4 stars. Given the amount of my order, I would have liked the delivery person to take the time to ring the bell and have me sign the register as agreed when I placed my order, but in no case to leave it in front of the mailbox, it could have disappeared and my budget gone....
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your experience. We completely understand your disappointment regarding the delivery of your package.
However, we would like to clarify that delivery is carried out by an external carrier and that we unfortunately have no control over their working methods. That said, we regularly pass on our customers' feedback in order to improve the quality of service.
On our part, we ensure to prepare and ship your order as quickly as possible, and we sincerely regret that the delivery service did not meet your expectations.
We hope that your order brings you complete satisfaction, and we remain at your disposal for any questions or assistance you may need.
Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
Thank you for taking the time to share your experience. We completely understand your disappointment regarding the delivery of your package.
However, we would like to clarify that delivery is carried out by an external carrier and that we unfortunately have no control over their working methods. That said, we regularly pass on our customers' feedback in order to improve the quality of service.
On our part, we ensure to prepare and ship your order as quickly as possible, and we sincerely regret that the delivery service did not meet your expectations.
We hope that your order brings you complete satisfaction, and we remain at your disposal for any questions or assistance you may need.
Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
N
Rating: 4 out of 5
Hello; I am satisfied with the fabric of the fleece blanket which did not change in the wash, however the two pieces in canvas fabric for the apron and the toy bag have frayed a lot, I wanted to bring this to your attention. Best regards. Mrs. BACON Nadine
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Response from TISSUS PRICE
Thank you very much for your feedback.
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
D
Rating: 1 out of 5
Unfortunately, the package arrived 6 days late (scheduled for Thursday, September 4, available for pickup only on Wednesday, September 10) and we needed it for Saturday, September 6.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the delivery delay.
Your order was indeed recorded on Friday, August 29 in the evening. We processed it as soon as we reopened on Monday, September 1 and shipped it on Tuesday, September 2. Normally, the delivery times of La Poste are 48 hours, which should have allowed for delivery before September 6.
Unfortunately, an unforeseen delay occurred during the transport by La Poste, and the package was only available for pickup on September 10. We sincerely regret this setback, but once the package was handed over to the carrier, we unfortunately no longer have control over the delivery times.
We understand your disappointment regarding the delivery delay.
Your order was indeed recorded on Friday, August 29 in the evening. We processed it as soon as we reopened on Monday, September 1 and shipped it on Tuesday, September 2. Normally, the delivery times of La Poste are 48 hours, which should have allowed for delivery before September 6.
Unfortunately, an unforeseen delay occurred during the transport by La Poste, and the package was only available for pickup on September 10. We sincerely regret this setback, but once the package was handed over to the carrier, we unfortunately no longer have control over the delivery times.
L
Rating: 1 out of 5
I did not receive my package, it was lost, Tissus Price does not want to refund me despite my complaints to Colissimo
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Response from TISSUS PRICE
Hello,
We would like to confirm that your package is not lost. It is waiting for you at your pickup point, as we indicated in the email on 11/09 following the feedback from Colissimo.
According to our terms, we cannot proceed with a refund for an order that is not lost.
Your package has been available since 05/09 at the following address:
Point Relais ABDEEPHONE
17 Rue de Paris
94000 Créteil
We invite you to pick it up as soon as possible.
We would like to confirm that your package is not lost. It is waiting for you at your pickup point, as we indicated in the email on 11/09 following the feedback from Colissimo.
According to our terms, we cannot proceed with a refund for an order that is not lost.
Your package has been available since 05/09 at the following address:
Point Relais ABDEEPHONE
17 Rue de Paris
94000 Créteil
We invite you to pick it up as soon as possible.
L
Rating: 4 out of 5
Fast delivery and quality meets expectations.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
E
Rating: 4 out of 5
Satisfied, nothing to say, thank you
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M
Rating: 4 out of 5
Hello, everything is perfect the only issue is that the fabric bleeds When I shape it I have red fingers
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M
Rating: 4 out of 5
Fast delivery, beautiful quality of fabrics and they are cut perfectly.
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C
Rating: 4 out of 5
Very fast delivery?
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R
Rating: 4 out of 5
Fabric conforms to the order. I would have liked a visual tutorial, because I am missing information about the changing mat.
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Response from TISSUS PRICE
Hello,
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price