The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Sorry but I didn't like the bamboo sponge sample at all. It seems quite fragile to me and I didn't like the black and white. I really appreciated receiving this sample. In fact, I have a hard time finding nice black and white stripes. I need to redo two deck chairs, a tablecloth, and cushions, all for the outdoors. What would you recommend? Thank you, best regards.
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Response from TISSUS PRICE
Hello,
The sponge is not suitable for outdoor use.
We recommend taking the Burlington for the tablecloth and the waterproof for the deck chairs and cushions.
Best regards,
Aurelie
Customer service - After-sales service
C
Charlotte G.
Rating: 1 out of 5
following a purchase from 28/05/2025
Your products are no longer of good quality as before! I am disappointed
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal.
Best regards,
Aurelie.
Customer Service
A
Arlette T.
Rating: 4 out of 5
following a purchase from 31/05/2025
Perfect: speed, never disappointed with the quality of the products
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Hélène B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Good
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Sandy V.
Rating: 1 out of 5
following a purchase from 15/04/2025
1 month and a half to be delivered.
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Response from TISSUS PRICE
Hello,
Indeed, the delivery was delayed due to a restock of the ordered product. Our supplier was out of stock and took longer than expected for shipping.
We are unfortunately dependent on our suppliers for this type of situation.
We fully understand the inconvenience caused and we sincerely apologize for it.
Best regards,
Aurelie
Customer Service - After Sales Service
M
Mireille S.
Rating: 4 out of 5
following a purchase from 21/05/2025
Very good
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Muriel M.
Rating: 1 out of 5
following a purchase from 22/05/2025
Fabric received and does not correspond at all to the requested color
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Johnn M.
Rating: 4 out of 5
following a purchase from 16/05/2025
Fast delivery, the fabric seems to be of good quality (not yet installed) for a cinema room project, the 15 mm thick wadding is of very good quality. Just a downside regarding the packaging of the fabric in large length (280 cm) which was shipped in a roll but folded in two and this was not specified at the time of purchase, so do not be surprised upon delivery
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Eric V.
Rating: 1 out of 5
following a purchase from 15/05/2025
I had requested a 20cm sample and received 4cm. So I couldn't get a good idea! Very disappointed
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Response from TISSUS PRICE
Thank you for your feedback.
Our samples usually measure at least 10 x 10 cm, which generally allows for a good idea of the product
We are sincerely sorry if the size did not allow you to fully envision it. Please do not hesitate to get back to us if you would like additional information or another solution.
Best regards, Aurelie. Customer Service
J
Jacques S.
Rating: 1 out of 5
following a purchase from 04/05/2025
Mediocre commercial service. Product does not match the information provided. I do not recommend this company.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
A
Adeline P.
Rating: 4 out of 5
following a purchase from 09/05/2025
Fast delivery, conforming products, it's great. But I have reservations about one of the shirt sewing kits that heavily faded on my fingers when I assembled the pieces and that faded again during a hand wash. Too bad!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 07/05/2025
meets my expectations
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
A
Anne Marie M.
Rating: 1 out of 5
following a purchase from 06/05/2025
The fabrics do not feel qualitative. Not thick. Disappointed.
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Dominique R.
Rating: 4 out of 5
following a purchase from 05/05/2025
I have received my order. The color of the solid fabric is less satisfactory than expected. Access to the different fabrics is tedious on the site.
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Fernande F.
Rating: 2 out of 5
following a purchase from 03/05/2025
Very disappointed with customer service. I called because I had no response to my email, the person from the service was very unpleasant. It was my fault for not seeing that additional sewing materials were needed to make the car organizer kits. I find it unfortunate that there is no return document and no way to do one on the site. If that existed, it would be easier and the return costs lower. I paid almost €9 in postal fees.
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Response from TISSUS PRICE
Hello,
Thank you for your message and we are sorry to hear that your experience with our service was not satisfactory.
We would like to apologize if the phone exchange you had with our team seemed unpleasant to you. Our goal is always to assist our customers in a caring and professional manner. We will follow up with the concerned person to prevent this from happening again.
Regarding the car organizer kits, we understand your frustration if the information about the additional materials was not sufficiently clear. We will review the product sheet to ensure that the necessary elements are indicated in a more visible and explicit manner.
As for the return procedure, we understand that its absence online can make the process more complicated. However, for technical and logistical reasons, it is unfortunately not possible for us to offer an automated return system via our site at this time. We are aware of this, and we are still looking for solutions to make this step as simple as possible for our customers.
Finally, we understand that return costs can represent a significant expense. These remain the responsibility of the customer according to our general conditions, but your remark is entirely legitimate, and it will be taken into account in our reflection on improving the service.
Thank you again for your constructive feedback.
Best regards, Aurelie, Customer Service
M
Marie-Hélène P.
Rating: 2 out of 5
following a purchase from 02/05/2025
The burgundy muslin purchased with the burgundy polyester satin does not match the color. It is red and not burgundy. I am disappointed with the response from customer service which essentially says: after verification, everything is correct in terms of fabric and color. I will not be able to carry out the project I wanted with this combination which is ultimately not what it is supposed to be.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the color difference between the burgundy muslin and the burgundy polyester satin.
Indeed, after verification, customer service confirmed that the order was compliant in terms of fabric reference and color. That being said, if the shade does not meet your expectations or is not suitable for your project, you can certainly return the product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
C
Colette E.
Rating: 4 out of 5
following a purchase from 28/04/2025
Fast and quality!!!
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Monique D.
Rating: 2 out of 5
following a purchase from 29/04/2025
When placing the order, I thought this fabric had fine stripes. Disappointment upon delivery. I won't be able to use it to make the server vest. Regards, Carpe Diem Theater Troupe
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Response from TISSUS PRICE
Hello,
Thank you for your message. We are sorry to hear that the fabric does not meet your expectations.
However, we would like to clarify that the dimensions of the stripes are clearly indicated in the product photos, using a ruler visible in the image. This allows for a precise idea of the pattern before ordering.
Please feel free to contact us if you wish to make a return or for any other questions.
Best regards, Aurelie. Customer Service
J
Josette B.
Rating: 1 out of 5
following a purchase from 25/04/2025
I am disappointed. I wanted cotton and not a stretchy fabric. The mistake may be mine.
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Bornot S.
Rating: 4 out of 5
following a purchase from 22/04/2025
Package well received, minimalist packaging, some offer samples... but satisfied with my purchases
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Virginie D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Perfect
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
R
Roselyne R.
Rating: 4 out of 5
following a purchase from 28/03/2025
Nothing to report
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Elisabeth C.
Rating: 2 out of 5
following a purchase from 09/04/2025
The delivery was extremely delayed knowing that I always request to be delivered at home, and this time it was not the case, the delivery took place at the post office with several days of delay. But I am very happy with the products, though.
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Patricia E.
Rating: 4 out of 5
following a purchase from 06/04/2025
Good, thank you
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Julie S.
Rating: 1 out of 5
following a purchase from 07/04/2025
Order never received. I was given a credit note but I lost time.
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Nicole R.
Rating: 4 out of 5
following a purchase from 02/04/2025
Very nice fleece but I thought it would be a bit thicker
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Beatrice V.
Rating: 2 out of 5
following a purchase from 25/03/2025
Not the expected quality of one of the fabrics, refund requested after returning the sample
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Florence M.
Rating: 4 out of 5
following a purchase from 24/03/2025
Fabric arrived a bit wrinkled. I was supposed to receive a pouch as a gift, but I got nothing
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Response from TISSUS PRICE
Hello,
We confirm that no pouch was planned as a gift with your order.
A spring pouch was indeed offered for any purchase until March 23, but since your order was placed on March 24, it unfortunately did not qualify for this offer.
Regarding the fabric, it was very likely slightly wrinkled during transport. A simple ironing at low temperature should restore its original appearance.
Best regards, Aurelie. Customer Service
A
Annette G.
Rating: 4 out of 5
following a purchase from 27/03/2025
Very nice and easy-to-make kit models
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Delphine D.
Rating: 4 out of 5
following a purchase from 21/03/2025
I love buying sewing kits (skirts, shirts) and having fabrics printed. The delivery is fast and I always receive my complete order in good condition. What I don't like is the navigation on the site which is really not smooth.
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Romain C.
Rating: 1 out of 5
following a purchase from 18/03/2025
not at all what I hoped to order
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact Customer Service at [email protected] to know the details of the return procedures. We remain at your disposal. Best regards, Aurelie. Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
The softness of the fabric
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery of ordered products. Navigation on the site needs improvement.
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Acheteur Vérifié
Rating: 1 out of 5
Lack of information on the thickness of the fabrics I usually ordered... And very poor contact with the customer advisor to whom I shared my remarks. You have therefore lost a customer!
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Response from TISSUS PRICE
We are sorry that this product does not meet your expectations. However, it is the same felt (480 g/m) that you ordered in September 2024 and December 2023. The weight is indicated in the product title to help our customers choose the most suitable material for their projects.
However, we note that you had ordered another felt in the past, in 130gr
A
Acheteur Vérifié
Rating: 4 out of 5
Fast and careful shipping but the sample piece is very small
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Acheteur Vérifié
Rating: 4 out of 5
I love the choice of fabrics with modern patterns and the customization of fabrics! I like the website less. I find it not intuitive, the navigation and filters are not very effective.
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Acheteur Vérifié
Rating: 2 out of 5
Fabrics with a lot of chemicals. Very strong smell, even after several days outside and a machine wash. Reactions in the eyes, throat, skin, and dizziness. I will not order again.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not meet your expectations.
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