Customer reviews of TISSUS PRICE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews

Summary of reviews

The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
Good quality fabrics, a great customer service, never disappointed!
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
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Acheteur Vérifié
Rating: 1 out of 5
Hello, you are not responding to my email. I had difficulties assembling because the pages are not numbered.
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Response from TISSUS PRICE
Hello,
Following your email of 11/10, 22:07, we replied on 14/10, 10:06, as we are closed on Saturday and Sunday.
We are sorry that you did not see this email, which forced you to give us a star. We invite you to check your spam folder.
We remain at your disposal for any further information.
Best regards
Aurelie
Tissus Price
SAV/Customer service
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
very very disappointed with my last order of bias, the orange had big pieces of brown tape right in the middle, really disappointing!
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have sent you an email to get in touch with you.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return procedures. We remain at your disposal.
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Acheteur Vérifié
Rating: 4 out of 5
A few small printing defects. Easy to work with.
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Response from TISSUS PRICE
Hello,
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Good quality-price ratio.
Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
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Response from TISSUS PRICE
Hello,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
A
Acheteur Vérifié
Rating: 4 out of 5
I appreciated the wide widths of fabrics.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
The tutorial is USELESS. I had to resort to sewing tutorials on YOUTUBE......
The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
There is a choice on the site, very reasonable shipping time, well packaged. Possibility to get free samples which allows you to have an idea before ordering certain fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
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Acheteur Vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the quality of the fabrics, the newborn kit no longer includes the bias tape provided, the dishcloth fabric with the cocktail glasses is mediocre, now we will have to see the table napkins.
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Response from TISSUS PRICE
Hello,
we are sorry that you are not satisfied with your order, but after checking, you do not have a newborn kit in your order, but a childcare kit. Indeed, in 2020, bias tape was provided, but unfortunately, that is no longer the case; it is indicated on the site that you will need this supplement. Please do not hesitate to contact customer service at the
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Acheteur Vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The fabric was not straight in the machine, and the patterns are not parallel to the edge.
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed
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Response from TISSUS PRICE
Hello,
We inform you that you can find all our tutorials directly on our blog, accessible via our website.
We have organized the articles in a way to offer you practical and detailed guides to assist you step by step.
Don't hesitate to regularly check our blog to discover the latest updates and tips!
We are attaching
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Acheteur Vérifié
Rating: 4 out of 5
The speed of delivery. The items are very good.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and very good quality of fabric.
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Response from TISSUS PRICE
Hello, we warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team. Thank you again for your trust and see you soon.
A
Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with the tutorial provided for the 2-compartment pouch. From the side (Pauline's explanations are good but you can't always see what she is sewing because the view is not aligned with the machine) and the end of the video (angles) you can hear the voice but see nothing. The written tutorial is too brief and without photos, since the pouches have been sold for 2 years, the tutorial could have been improved.
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Response from TISSUS PRICE
Hello, we sincerely apologize for the inconveniences encountered. Please be assured that we are doing everything possible to improve our service and meet your expectations. We thank you for your patience and understanding. Aurelie Tissus Price Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
No problem, quality and price are very good.
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Acheteur Vérifié
Rating: 1 out of 5
I placed an order of over 400 Euros on August 8th and to this day it is still being prepared. I had to send an email to find out what was going on and the only response I received was that there were technical problems. But no information on the delay and no proposal for a commercial gesture.
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience, indeed, we encountered a technical problem with the printing of your poplin. We are dependent on our machines and unfortunately when they have a problem, we do everything we can to resolve it and/or find a solution that can suit as quickly as possible. We have sent you an email to inform you.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Despite sometimes long delays, customer service is top-notch and the quality is always there!
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left about your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and to
A
Acheteur Vérifié
Rating: 1 out of 5
Almost 60 euros for 4m of brushed cotton, even fireproof it's not a gift, if I had known it was a stupid tap I would have abstained and taken it at the theater or ordered a roll of 50m from BS for 200 euros, anyway, too bad for me
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description and good value for money
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Acheteur Vérifié
Rating: 2 out of 5
1st order no problem, 2nd order, printing issue on fabric... supposedly normal so if I don't like it I return it at my expense...
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Response from TISSUS PRICE
Hello,
We are sorry that the design of the product does not please you. But we indicated to you during our email exchanges that the kit has no defects, the pattern was created this way.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at the address sav@
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Acheteur Vérifié
Rating: 4 out of 5
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