The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
I did not receive a fabric, but a very poorly cut cloth of poor quality.
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Response from TISSUS PRICE
Hello, your order includes wide cotton canvas. After checking, it has been prepared with care and you should normally have an additional margin on its cut. If the product is damaged or if you did not receive the correct fabric, please do not hesitate to contact us with supporting photos at our address [email protected] or at 04.22.14.50.00. Best regards. Reb
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Acheteur Vérifié
Rating: 2 out of 5
Order placed on Friday evening, sent a message because I forgot a reference, called on Monday morning just at opening so the order had not yet been processed to add the reference and I was told that it was not possible as it had already been processed which I doubt. Very disappointed this time because I have been ordering for years and every month with significant amounts!!
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Response from TISSUS PRICE
Hello, Unfortunately, I am sorry but we have checked the status of your order and despite your email and your call, it had already been prepared quickly. The fabrics were therefore cut and shipped on a roll. We are one of the few companies that accept the fact that you may forget a product and to create a voucher to avoid paying for it.
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Acheteur Vérifié
Rating: 1 out of 5
Metallic fabrics arrived very damaged at the creases. (Every 20 cm!!!) Impossible to work with.
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Response from TISSUS PRICE
Hello, we are truly sorry for this inconvenience. A return label has been sent to you so that we can recover the damaged fabrics and refund you. We thank you in advance for your help and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
I was missing some fabric...30 cm. You have to cut it yourself. It would be nice to offer cutting service
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Acheteur Vérifié
Rating: 2 out of 5
2 big stains in the middle of a 20-meter coupon. Fortunately, I am going to make curtains... hoping that it doesn't prevent me from making the planned number
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Response from TISSUS PRICE
Hello, we are sorry, unfortunately I fear that your order number does not correspond to an order of 20m of fabric nor to the photo you sent us. We only have panda patterned fabrics that are linked to this order. Please feel free to contact our customer service at 04.22.14.50.00 or by email at [email protected] with your order number.
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Acheteur Vérifié
Rating: 1 out of 5
Still haven't received my package. The relay point has closed and I can't retrieve my package. I am very unhappy with the Jardiroche relay point.
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Acheteur Vérifié
Rating: 1 out of 5
Package not received yet!
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Response from TISSUS PRICE
Hello, an email was sent to you on 30/06 to inform you that we do not deliver to the DOM-TOM and that we need to obtain another delivery address. Please respond to this email or contact us directly by phone at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
For each piece delivered, the delivery is multiplied by as many pieces as you buy. It's a bit of a scam.
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Response from TISSUS PRICE
Hello, unfortunately we did not understand your request. You ordered a single product (health record kit) and we shipped it in a small package that was delivered to your address in Luxembourg in your mailbox. We remain at your disposal if you need help with the delivery or if you need advice on the fabric or its making. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I explained my dissatisfaction in an email, you are simply sorry! I find that TERRIBLE
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Acheteur Vérifié
Rating: 1 out of 5
First, I never received the delivery. I am still waiting.
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Response from TISSUS PRICE
Hello, your fabric samples were sent on 23/05. If you still haven't received them, please feel free to contact us at [email protected], reminding us of your delivery address so we can resend them to you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
I am very disappointed. I ordered samples for a tablecloth making project. The sheet of paper on which the samples are stapled is very wrinkled. I have to present the samples to a client. It would have been more professional to receive these samples on a cardboard sheet or better presented. I doubt the professionalism of your site because of this. It certainly sends a bad impression.
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Acheteur Vérifié
Rating: 2 out of 5
The product title was announced as muslin, whereas the delivered fabrics are a voile, which is totally different. Voile photo, I inserted a sample of muslin next to it! As for the delivery, nothing to complain about, serious site.
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Response from TISSUS PRICE
Hello,
Can you contact us by email with the photos?
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Acheteur Vérifié
Rating: 1 out of 5
Hello,
The sample is really very small, I can't see the patterns in full, I am disappointed.
Best regards,
Céline
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Acheteur Vérifié
Rating: 1 out of 5
Photo of the misleading site. Lycra in dull, faded colors. Tempting description like gold powder for a matte straw yellow without contrast. To be avoided for performance fabric. Huge disappointment. Inadequate value for money.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
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Acheteur Vérifié
Rating: 1 out of 5
Not great fabric
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed, twice. Fabric very poorly described online does not match the description provided. Received ultra thick cotton canvas for making curtains and not for making sheets.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
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Acheteur Vérifié
Rating: 2 out of 5
It has been 10 days since I placed my order and I still haven't received anything.
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience. Some products you ordered are printed in France to measure and the preparation time may therefore vary. We confirm that your order was shipped today and that delivery is scheduled for this Friday, March 17, 2023. We sincerely hope you will like it and wish you a good reception.
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Acheteur Vérifié
Rating: 1 out of 5
I ordered supposed velvet to redo an armchair. The quality is terrible, thin, it looks like anything but velvet. Trash...
I ordered from another site, more expensive; I received velvet...
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
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Acheteur Vérifié
Rating: 1 out of 5
The fabric is impossible to sew
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Response from TISSUS PRICE
Hello, canvas fabric is an easy-to-sew material once cut. Feel free to test your sewing on a scrap from your kit to ensure the tension of your thread and the length of your stitch. It is also recommended to wash your fabric before use. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
This last order is disappointing, the beige sponge is of poor quality, rough, thin while I have already ordered the same weight. Ordering during Black Friday was a mistake on my part.
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Acheteur Vérifié
Rating: 2 out of 5
Hello. More explanations about the fabric materials because, when you are a novice like me, upon receiving the fabrics, there are surprises. I was expecting cotton and received Burlington, I didn't know what it was.
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Acheteur Vérifié
Rating: 2 out of 5
Too bad the fabric has nothing to do with the one on the site, it is much duller.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
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Acheteur Vérifié
Rating: 1 out of 5
Having already bought fabric swatches to make very good quality wipes, what a disappointment upon receiving these swatches. Mediocre quality!!! Very thin wipes that fray.... I strongly advise against it.
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Response from TISSUS PRICE
Hello, microfiber fabric does indeed pill and lint because it has a fairly long pile. We remind you that we have sponge material which is easier to work with and has a short pile. If the swatch received is not suitable, you can return it within 30 days and request a refund or a credit note according to your wish for a future purchase.
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Acheteur Vérifié
Rating: 1 out of 5
Package still not received!
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Response from TISSUS PRICE
Hello, your package has been available at the relay point you chose since 10/11/2022. We invite you to pick it up with an ID. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Having a discount coupon valid until November 4, I place my order on November 4 in the afternoon but it is impossible to deduct my credit because Tissu Price cancels it at noon while November 4 lasts until 11:59 PM it seems to me.
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Response from TISSUS PRICE
Hello, we are sorry, as our customer service indicated, our computer system does not allow us to restore discount vouchers beyond one year. Your code was valid for 365 days. We will not fail to make other promotional offers soon. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
You promise a birthday gift for every order but nothing in the package. I'm waiting because I claimed it... we'll see!
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Response from TISSUS PRICE
Hello, if you do not enter the promo code that was sent to you by email for your birthday, our preparers will not be able to add your surprise gift. I invite you to contact us via our address [email protected] by sending us your delivery address so that we can send it to you in another package at our expense. Don't forget to specify it well for your pr
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Acheteur Vérifié
Rating: 2 out of 5
They announce an order prepared in 96 hours.... it has been 10 days that my order is still pending on their site... better to say nothing than to announce deadlines that are not met
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Response from TISSUS PRICE
Hello,
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I cannot evaluate my order as I have not received it, but Colissimo indicates it has been delivered.
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Response from TISSUS PRICE
Hello, Your package was delivered to the mailbox on 19/10/2022, we invite you to check so that you can retrieve your order. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
The fabric is described as gold in color and in an art deco style, which really matches the photo presented on the site (see attached screenshot). But it does not correspond at all to the actual product (see attached photo), which is in brown, orange, and yellow colors, and has a kitsch 70s style, unusable for what I wanted to do. Money and time wasted.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit for a future order as you wish. Don't hesitate to
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Acheteur Vérifié
Rating: 2 out of 5
Hello, it has been a week since I ordered and I still haven't received my order, it's very long, sorry.
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Response from TISSUS PRICE
Hello, we are sorry, the preparation times for the products you ordered are indicated as 2 to 7 days of preparation. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Only sticks well on one side, on the other side it doesn't hold.....
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Acheteur Vérifié
Rating: 1 out of 5
Having tolex in stock would be a plus.
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Acheteur Vérifié
Rating: 2 out of 5
The fabric is nice but the whole set does not match the description; usually, a kit includes all the elements for making the model as well as an explanation. There is none of that, just a piece of fabric. Very disappointing.
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