The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
I am still waiting for my order ref 454330 of 80.70€
Translated reviews
Response from TISSUS PRICE
Hello, Your order was delivered today to the chosen pickup point. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Very fast delivery but none of the 4 fabrics measure 1 meter as ordered! We are between 95 and 97 cm!
Translated reviews
Response from TISSUS PRICE
Hello,
We apologize for this inconvenience, our customer service will contact you regarding this issue to provide a solution.
We thank you for your understanding and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
I placed an order that was supposed to be delivered to my home. My order was delivered to a parcel pickup point. I could have gone to pick it up if the pickup point had been located less than 320 kilometers from my home!!!! Since then I have had no news about my order.
Translated reviews
Response from TISSUS PRICE
Hello, we are truly sorry that such an inconvenience occurred with your carrier. As indicated by phone, we have taken the necessary steps with your delivery agency to avoid this kind of problem again and we have also communicated a commercial gesture by email. We sincerely thank you for your understanding and remain at your disposal. Cordi
A
Acheteur Vérifié
Rating: 2 out of 5
-
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
No news about the order placed last Thursday
The payment was accepted
And no shipment, no email
Translated reviews
Response from TISSUS PRICE
Hello,
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
How can it be that 7 days have passed and it still hasn't been shipped!
Translated reviews
Response from TISSUS PRICE
Hello,
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
I haven't received anything to this day and you ask for a review???
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I ordered fabric in a width of 160 cm while it only measures 140.
Several calls made to customer service went unanswered
Translated reviews
Response from TISSUS PRICE
Hello,
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I still haven't received it!
Translated reviews
Response from TISSUS PRICE
Hello, I fear that the post office you chose for the delivery of your package did not inform you of its availability. Your package was indeed delivered on 18/11 to the post office, three days after placing your order. Do not hesitate to pick it up with an ID.
A
Acheteur Vérifié
Rating: 2 out of 5
More than a week after my order, it is still being prepared...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Package not received
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Not yet received the package.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
This is the 3rd time you send me your questionnaire. I AM WRITING TO YOU TO INFORM YOU THAT I HAVE NOT YET RECEIVED MY PACKAGE!!! BUT YOU DO NOT RESPOND???
Translated reviews
Response from TISSUS PRICE
Hello, a response email was sent to you on 25/10/2021 and is awaiting your reply regarding the resending of your samples. We invite you to check your spam folder and to respond to us as soon as possible so that we can proceed with the resending of your sample order. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Really disappointed with the sewing kits for dominos and memory game.
I bought several that I won't even be able to use. Made of cotton canvas but almost impossible to return as the fabric is stiff and thick! Just to make a memory card took me 10 minutes. So I can't even imagine turning a domino right side out. Really very very disappointed...
Translated reviews
Response from TISSUS PRICE
Hello, we are truly sorry for this inconvenience. Please know that you can return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact our customer service so we can send you our return conditions. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
fabric damaged when trying to make covers for truck mattresses not very practical when there are defects in the middle of the fabric I had 6 mattress covers to make so 2 with defects on each mattress which is 120mx40
Translated reviews
Response from TISSUS PRICE
Hello,
We are sincerely sorry for this inconvenience, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Disappointed, more than a week and still in preparation, no news from customer service... However, this is not my first order.
Translated reviews
Response from TISSUS PRICE
Hello, we confirm that your order was delivered on Saturday 23/07/2021 by the postal services of Belgium, namely B-Post. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Delivery a bit long. I ordered the car organizer with unicorns and one of the panels does not match the photo at all, and I also ordered the bias to go with the panel, the one with the leaves, and that does not match at all, it’s really not pretty, the panel is a solid color that does not go with the rest. I am disappointed.
Translated reviews
Response from TISSUS PRICE
Hello, our products "printed in France" are printed directly by our company, which may impact the preparation time depending on the number of products printed in France that you have in your order. The unicorn organizer kit corresponds well to the kit purchased on our site www.tissus-price.com Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
No news about my order, and twice I was told it was impossible to deliver on that day. I feel misled, first and last time I order on this site. Extremely disappointed, in the meantime I request a refund since I still haven't seen my order..
Translated reviews
Response from TISSUS PRICE
Hello, we are truly sorry for such an inconvenience and have followed up with your carrier to ensure your package is delivered to you quickly. We also confirm that the shipping costs have been refunded to you. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
The recipient of my gift card did not receive any notification. Please keep me informed.
Best regards
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. Your gift card has been resent by email so that the recipient can use it. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Order shipped according to the account but the tracking number is for another order that seems to have been delivered elsewhere and I have still received nothing
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. Due to a bug in the parcel tracking display on our site, we invite you to track your parcel with the link that was sent to you by email. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive the correct fabrics even though it was the request for redelivery of my previous order.. I hope the claims service will quickly resolve the issue as it has halted the making of a corner sofa cover for a client.
Translated reviews
Response from TISSUS PRICE
Hello, We are really sorry for this inconvenience and thank you for sharing the details via email. Our after-sales service will get back to you shortly. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE.
A
Acheteur Vérifié
Rating: 1 out of 5
Not only are the deadlines not respected, but the order never arrives. I have asked for a refund several times but they don't even bother to respond to me anymore... A waste of time and money especially, what a scam! Never seen anything like this, it's shameful and disgusting
Translated reviews
Response from TISSUS PRICE
Hello, many response emails have been sent to you to inform you that there have been delivery issues with your package with B-post in Belgium. Given this exceptional wait, we confirm that we have processed the refund. Thank you for your trust, I remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
The off-white organic fabric in large width is stained, no response from customer service....
Translated reviews
Response from TISSUS PRICE
Hello, the return of the fabric has been processed and our customer service contacted you the day after your complaint. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Your mention
Your package is too large to fit in your mailbox. Your presence is required for the delivery of your package.
It is detrimental: my fabric fit in a large envelope that could easily fit in my mailbox, of which the carrier had the keys.
So incorrect type info. I lost my day.
Improve and provide a size estimate.
Translated reviews
Response from TISSUS PRICE
Hello, we confirm that your package has been successfully delivered by Colissimo to your mailbox. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I hope to receive my order with the right product if the delivery person deigns to show up before May 15...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Order on an ecru zebra fabric, received fabric on a white background....
Translated reviews
Response from TISSUS PRICE
Hello, the product you received is custom printed and the one you requested is ecru. We recommend that you send us a photo of the product received or order a sample so you can see the difference. We remain at your disposal by email at [email protected] and at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I ordered seat cushions for Citroen AX. I called 3 times to find out where they were. On the third call, I was told that I wouldn't be able to get them because their supplier had given them cushions that were disintegrating (too old) and that the product was no longer available. I wasn't informed upon receipt of the cushions; I had to call myself, which is not great. But the refund was processed.
Translated reviews
Response from TISSUS PRICE
Hello, I fear you may have mistaken the site. We do not sell Citroen products and have no cushion orders concerning your customer account. Best regards. Rebecca TISSUS PRICE.
A
Acheteur Vérifié
Rating: 1 out of 5
Really disappointed. Does not match the criteria of the catalog. Attention!! The widths of the piping in dimensions 1.5 are actually only half, a nice scam.
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that the width of the piping includes the cord part and the sewing part in its dimension of 15mm and not just the cord part. You can return the products to us if you have not used them so that we can issue you a refund. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Really disappointed. Wanting to place an order, I could not pay with my credit card.
Any site offers payment by credit card.
Translated reviews
Response from TISSUS PRICE
Hello, you can pay for your order by credit card by clicking on "Pay by credit card" when finalizing your cart. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Package received with damaged items
Translated reviews
Response from TISSUS PRICE
Hello, We apologize for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
The sample is so tiny that I still can't visualize it well. I paid 1.90 for shipping for a postage stamp, I am disappointed!
Translated reviews
Response from TISSUS PRICE
Hello, our fabric strips for samples are of random size and can easily vary from about 4cm to 9cm. We remind you that our sample service is indeed charged 1.90 for a sample order but that this amount is refunded to you in the form of a voucher valid for one year. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Delivery too long, then change of collection point. Result: package for Christmas arrived after Christmas. No tutorial for the fabrics, mediocre quality of the designs, mediocre quality of the fabric for the pouch. Too many emails to evaluate the product that did not arrive.
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. Our delivery times were extended due to Covid-19 and it turns out that the chosen relay could not handle other packages. A sample sending service is available via our site that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 1 out of 5
Extremely disappointed with the order. The definition is downright fraudulent. We buy a slate fabric (dark bluish gray), and we end up with a satin of nice quality, but which does not correspond at all to the announced color (it is actually dark Bordeaux). And when I mention this to customer service, they tell me that I can return the product at my expense. I do not recommend this site.
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric meets your search. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Original items, but insufficient information on the order shipment. And a response from customer service without any details, I felt like I was bothering them.
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with our services. We remind you that a tracking number is sent to you by email as soon as your package is shipped and that the status of your order is indicated on our site to obtain detailed steps of your purchases. Thank you for your trust. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Longer delays than expected
Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
Translated reviews
Response from TISSUS PRICE
Hello, Our After-Sales Service has contacted you to resolve the issue encountered with your order. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Fabric poorly cut, I am missing nearly 10cm on each side because it was cut on the bias
Translated reviews
Response from TISSUS PRICE
Hello, we are sincerely sorry for such inconvenience. Our Customer Service will get back to you as soon as possible to resolve the issue encountered. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I made a complaint about a poorly cut fabric completely crooked and I was not followed up...
Translated reviews
Response from TISSUS PRICE
Hello, a response email was sent to you on 12/11/2020 to provide you with a solution. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive my delivery, I cannot comment on the products
Translated reviews
Response from TISSUS PRICE
Hello, given the second lockdown we are currently experiencing, our delivery time has been extended. Your order should be delivered to you soon as it is in the process of being delivered. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Too long reception, some bias of poor quality and bad matching between the bias.
Translated reviews
Response from TISSUS PRICE
Hello, due to the second lockdown impacting our business but also the delivery agencies, our delivery time has been extended to about 7 days. All 20m bias rolls have a slight discreet matching made during their production. We thank you for your understanding and wish you a very good project. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
I received my order in the last few days and one item was missing, I contacted customer service and I have not received any response to this day. I am very disappointed ...
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry for this inconvenience and confirm that your missing item may have been shipped in a second package. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
We use cookies for audience measurement and improving user experience.
English 