The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Fabric reviewed in bulk, poor printing not corresponding to the kit, wrong pattern size.
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Response from TISSUS PRICE
Hello, it seems that you did not order a kit or printed fabric on our site. Your recent order with us included taupe minky fabric with star relief and pink double gauze with golden sparkles, and in a small transparent bag, golden lurex piping. Please feel free to look for the contact details of the merchant site where you ordered to be able to contact them.
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Acheteur Vérifié
Rating: 3 out of 5
Issue with order preparation and delivery. Order placed on 12/10, charged to my account on 13/10, today 22/10 still no delivery but I have the satisfaction survey!!!!
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Response from TISSUS PRICE
Hello, after checking your order, it turns out that the products you ordered have a preparation time of 2 to 7 working days. Your order was completed and shipped on 20/10/2023, which is after 5 working days. Your package should be delivered to you by 23/10/2023 via Colissimo. We thank you for your understanding and remain at your disposal.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description, and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I order very often, but my last order of organic bamboo was very poorly cut and it has hindered me on my sewing projects. Otherwise, everything is okay and on the phone, the person is very pleasant. Mrs. Ribertella
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Acheteur Vérifié
Rating: 4 out of 5
Overall good but there should be more explanations about the sewing kits, neck warmer for example, bought for a person who won't know how to put it on because they have a big head.
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Acheteur Vérifié
Rating: 1 out of 5
We ordered a fabric 3m wide and it is 290cm! While we needed 3m!!
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Response from TISSUS PRICE
Hello, we are sorry but the fabric you ordered is listed as 280cm wide as indicated on our site, on your delivery note and your invoice. We do not have burlington fabric in 300cm width. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
quick processing and delivery of my order
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Acheteur Vérifié
Rating: 4 out of 5
very nice print, for me the sponge is a little too thin, so I doubled my work. But the idea of the kits... Great!!! fairly quick delivery! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Integrated pattern fabric for integrated cape: low quality fabric and not absorbent enough for bath capes, I had to double it with sponge, the other fabrics, the colors are much less beautiful than the photos
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Acheteur Vérifié
Rating: 4 out of 5
Indicate in the package or on the site where to find the sewing instructions for the ready-to-sew kits
Otherwise, good quality of the ordered items
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery. Disappointed with the color rendering between the internet and reality. You can leave a comment but they don't take it into account, which is a shame.
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Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Comments are well processed and taken into account, but we cannot make additional cuts.
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Acheteur Vérifié
Rating: 1 out of 5
Super disappointed with the customer service. I wasn't offered anything even though the fleece is not of good quality at all.
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Response from TISSUS PRICE
Hello, our customer service has contacted you providing the return procedures and specifying that our sample service allows you to check the quality, appearance of a product and the possibility of testing it. In your case, you had already used the product and we cannot take it back. The product you ordered corresponds to batting and this item does not hold up.
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Acheteur Vérifié
Rating: 4 out of 5
First time ordering from tissus-price. I ordered on a Tuesday and received it on Saturday noon at the pickup point. My order meets my expectations well. And I can't wait to start my sewing project with it...
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Acheteur Vérifié
Rating: 4 out of 5
I really like the concept of cutting kits, I find it reduces fabric waste, everything is optimized.
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Acheteur Vérifié
Rating: 4 out of 5
Visual rendering of the fabrics is much better in reality than on the screen: a nice surprise.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product and service in general. Beautiful colors and fast delivery. However, there was a small problem with the product description: I ordered 1 meter of fabric with a width of 150cm, I received 1.5 meters with a width of 100cm. This did not affect my project but it could have, as the fabric does not have the same elasticity in both directions.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality of the ordered fabric.
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Acheteur Vérifié
Rating: 4 out of 5
Conforms to the order, fast shipping. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
The haberdashery section is well stocked, the fabric section is a bit less so, and the meter is rather expensive. Note the presence of wide fabrics which is interesting.
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Acheteur Vérifié
Rating: 4 out of 5
Everything is good.
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Acheteur Vérifié
Rating: 4 out of 5
Always great, nothing to complain about, it's reliable, I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
I bought a construction bag; the inner lining is missing. I need to innovate (when you live far from everything, I have little material).
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Response from TISSUS PRICE
Hello, The lining is present and is printed directly in the kit you ordered and received. You can find our tutorial explaining all the steps on making this bag directly at this link: https://www.tissus-price.com/smartblog/tuto-sac-maternelle-enfant-n112 Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Great to find everything at the click of a button... However, I REALLY miss the touch and contact... both human and with the materials.
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Acheteur Vérifié
Rating: 3 out of 5
The ordered fabric was deformed in one part.
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Acheteur Vérifié
Rating: 4 out of 5
Quality, speed. Efficiency, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
The promotion on the washed linen that I had been looking for for months :-))) The texture and quality of this fabric are top-notch, hoping it won't lose its color?
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive a fabric, but a very poorly cut cloth of poor quality.
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Response from TISSUS PRICE
Hello, your order includes wide cotton canvas. After checking, it has been prepared with care and you should normally have an additional margin on its cut. If the product is damaged or if you did not receive the correct fabric, please do not hesitate to contact us with supporting photos at our address [email protected] or at 04.22.14.50.00. Best regards. Reb
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Acheteur Vérifié
Rating: 4 out of 5
Pleasant fabric to work with, however, a small issue: blue marker stain at one meter on the 4 meters. I managed to lessen it... on the final project, not visible as it is hidden by an Ido. Can you use markers that wash out? I will keep the site for my next order. Corine
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Acheteur Vérifié
Rating: 4 out of 5
Important choice of fabrics, original patterns, quick order and also quick reception. What more could you ask for???
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Acheteur Vérifié
Rating: 4 out of 5
Disappointed by the printing of the sponge fabric. It leaves many white marks.
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Acheteur Vérifié
Rating: 3 out of 5
The delivery is fast, however, the 2 fabrics I ordered are very expensive (15€ per meter) and the quality is not great. They fray everywhere and during sewing, threads pull and it shows once the project is finished. If the fabrics had been cheaper or shipping was free, it would have made more sense given their quality.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Best regards.
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