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Rating: 4 out of 5
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Good value for money.
Too bad there isn't much choice in width for satin ribbons.
By closing the store, we will no longer have the opportunity to touch the fabrics
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Too bad there isn't much choice in width for satin ribbons.
By closing the store, we will no longer have the opportunity to touch the fabrics
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Rating: 3 out of 5
Product as described but super long delivery...
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Rating: 1 out of 5
Very fast delivery but none of the 4 fabrics measure 1 meter as ordered! We are between 95 and 97 cm!
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Response from TISSUS PRICE
Hello,
We apologize for this inconvenience, our customer service will contact you regarding this issue to provide a solution.
We thank you for your understanding and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We apologize for this inconvenience, our customer service will contact you regarding this issue to provide a solution.
We thank you for your understanding and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 1 out of 5
I placed an order that was supposed to be delivered to my home. My order was delivered to a parcel pickup point. I could have gone to pick it up if the pickup point had been located less than 320 kilometers from my home!!!! Since then I have had no news about my order.
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Response from TISSUS PRICE
Hello, we are truly sorry that such an inconvenience occurred with your carrier. As indicated by phone, we have taken the necessary steps with your delivery agency to avoid this kind of problem again and we have also communicated a commercial gesture by email. We sincerely thank you for your understanding and remain at your disposal. Cordi
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The quality of the fabrics
You can improve the response time of customer service to emails (1 week later still no response...) and the order preparation time and inform about the shipment of the package.
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You can improve the response time of customer service to emails (1 week later still no response...) and the order preparation time and inform about the shipment of the package.
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Rating: 4 out of 5
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Rating: 1 out of 5
I haven't received anything to this day and you ask for a review???
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Rating: 3 out of 5
Disappointed with the delivery time of my last order still pending....
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Rating: 4 out of 5
Free shipping from 49 € of purchase would be great
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Rating: 1 out of 5
I ordered fabric in a width of 160 cm while it only measures 140.
Several calls made to customer service went unanswered
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Several calls made to customer service went unanswered
Response from TISSUS PRICE
Hello,
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
Give a user manual
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Rating: 3 out of 5
Fast and very happy with the product
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Rating: 4 out of 5
Product conforms to the description. Good quality and fast delivery. I recommend
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Rating: 3 out of 5
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Rating: 3 out of 5
Quality fabrics but 2 deliveries to a pickup point when I had chosen home delivery!!!
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
No news about my order which was supposed to be delivered on 07/11/21
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Rating: 3 out of 5
I really like your fabrics but the microfiber is too fragile to sew into round wipes and I don't understand for the hair turban. But otherwise everything else is great.
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Rating: 4 out of 5
Speed
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Rating: 3 out of 5
The advent calendar in the ad was gray, received in beige, I don't like it. The brown patterned fabric has a printing defect, not encountered in the beige, some round stars are not round (fortunately this design serves as a support for quilting so it is hidden during sewing. The quality of the wipes does not satisfy me compared to the one I had received before, on the contrary.
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Rating: 3 out of 5
I ordered on October 30 and I will not be delivered before November 9, it's too long... I ordered before a weekend and I did not receive it for the following weekend...
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Rating: 3 out of 5
Basic, nothing exceptional either in the materials or in the processing of orders.
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Rating: 4 out of 5
Kits are rarely available in stores. It's a shame, I have to place an internet order instead of going directly to the store.
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Rating: 4 out of 5
Nothing because you have already done your best
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Rating: 4 out of 5
The quality of the fabric, the sleeping bag sewing kit lacks explanation even with the tutorial. Also include for the kit the additional items to buy (zipper, snaps....)
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Rating: 1 out of 5
Not yet received the package.
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Rating: 4 out of 5
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Rating: 3 out of 5
The price is good, but the fabrics are much duller than in the photos, disappointed by the lack of vibrancy of the colors compared to the photo on the site. Too bad.
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Rating: 4 out of 5
I found that the bamboo sponge is not of as good quality as the one I usually use.
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Rating: 4 out of 5
Delivery time a bit long.
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Rating: 4 out of 5
The fabric is very good. But I left a comment with a cutting request that was not fulfilled. (Cut 2m into 2x1m) Why offer a box for specific requests if they are not fulfilled (within reason of course)?
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Rating: 1 out of 5
This is the 3rd time you send me your questionnaire. I AM WRITING TO YOU TO INFORM YOU THAT I HAVE NOT YET RECEIVED MY PACKAGE!!! BUT YOU DO NOT RESPOND???
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Response from TISSUS PRICE
Hello, a response email was sent to you on 25/10/2021 and is awaiting your reply regarding the resending of your samples. We invite you to check your spam folder and to respond to us as soon as possible so that we can proceed with the resending of your sample order. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
I am very satisfied with my order, the colors are perfect and the shipping was fast
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