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Rating: 4 out of 5
Satisfied for years with purchases in-store and since the lockdown online, but it lacks human contact and advice.
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Order arrived safely, with a little note of encouragement from the Tissus Price team (I ordered elastic :))
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Rating: 4 out of 5
Good experience overall. Some fabrics were not cut straight
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Rating: 3 out of 5
The fabric shrinks a lot in the wash or there wasn't 1 meter ordered for each piece of fabric
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Rating: 4 out of 5
Fast despite the situation, good quality
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Rating: 3 out of 5
Fabric is good as described.
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Rating: 4 out of 5
A bit long for delivery but I think COVID has a lot to do with it.
An error in the receipt of goods but very responsive customer service and no issues correcting the mistake. The fabric is of very good quality. I would gladly recommend.
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An error in the receipt of goods but very responsive customer service and no issues correcting the mistake. The fabric is of very good quality. I would gladly recommend.
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Rating: 3 out of 5
Satisfied.
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Rating: 4 out of 5
Very satisfied, magnificent fabrics! I just regret a printing defect that made me lose 10 cm of fabric at the edge....
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Rating: 4 out of 5
There is not much communication with customer service but good product despite high shipping costs.
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Rating: 4 out of 5
Correct order, within the deadlines.
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Rating: 4 out of 5
Package arrived well, thank you
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Rating: 4 out of 5
Good delivery despite the lockdown, not too much waiting.
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Rating: 4 out of 5
Good quality fabrics, but the color is different from the photo.
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Rating: 4 out of 5
Quality fabrics.
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Rating: 4 out of 5
Happy with the fabrics and equipment, but disappointed not to have the manual with my childcare kit.
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Rating: 3 out of 5
Package arrived open and very damaged.
Fabric with many creases. Unrecoverable even with ironing.
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Fabric with many creases. Unrecoverable even with ironing.
Response from TISSUS PRICE
Hello,
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
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Rating: 4 out of 5
Perfect except for the color of the faux leather which does not match either the photo or a navy blue.
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Rating: 4 out of 5
Of course, with the coronavirus, the wait for delivery was long. Otherwise, the order was very good. I received everything in good quality. I will come back to you soon.
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Rating: 4 out of 5
I ordered a sponge fabric with a design already applied, but on half of the fabric, the design is faded...... so I can't do anything with it.
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Rating: 4 out of 5
Fabric conforms to description. Long delivery due to Covid-19 but with tracking information. Very good.
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Rating: 4 out of 5
The samples are tiny...impossible to try to sew them. I won't be able to assess what it would actually look like. Too bad...
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Rating: 4 out of 5
Lots of choices. Be careful with the colors.
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Rating: 4 out of 5
Delivery in a week despite the lockdown. However, be careful with the colors. Ordered sand linen... The color received leans towards yellow and does not match my project.
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
Fabrics received quickly, of good quality.
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Rating: 4 out of 5
First purchase and happy with the fabric.
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Rating: 1 out of 5
Sample never received :-( Very disappointed with your service!
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, mail distribution was indeed disrupted during the Covid-19 period. We invite you to send us an email with your sample request so we can resend it to you by mail as soon as possible. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Efficiency and compliant products.
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Rating: 1 out of 5
Hello, I am sorry to inform you that I will not accept your package; I sent a letter to this effect on March 29, five days after my order; I have a right of withdrawal of 14 days. Thank you for taking note of this and refunding me the amount paid. Best regards.
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Response from TISSUS PRICE
Hello, we thank you for informing us and we would like to let you know that as soon as we receive the return of your package, we will proceed with the refund of your order. Best regards. Rebecca TISSUS PRICE
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Rating: 1 out of 5
Hello, I have left emails and tried to reach you by phone, no one has ever responded to me. I am a craftsman and I make between 500 and 700 dance costumes and I needed your services. Since I never received responses to my messages, I ordered from someone else.
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. We do not have any email from you associated with your account. We remind you that we can be reached at 04.22.14.50.00 and at [email protected] for any information. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Fast shipping, good quality fabric, I am satisfied! Just a bit expensive for delivery.
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Rating: 4 out of 5
Good evening, as I mentioned via your site, in a comment on my order, I am very disappointed with the quality of the Burgundy Komodo dragon: It is much thinner than before (and yet at the same price). I can no longer use it to make and sell my bags because the quality is no longer there. For the other items, I am satisfied. Best regards, Odile Tourrette
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Rating: 3 out of 5
I did not receive the entire order, the nails that are essential for fixing are missing
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Rating: 4 out of 5
For me, the shipping costs are too high, I will not order again. Good evening, Vasquez
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Rating: 4 out of 5
Hello, satisfied with my order, have a nice day, best regards
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Rating: 4 out of 5
No issues, fast shipping, model corresponds to my request.
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Rating: 4 out of 5
I gave 3 stars for the merchandise because this is the second time I have issues with microfiber.
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Rating: 4 out of 5
Delivery times respected. Good quality items. I am used to this site and I recommend it.
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Rating: 4 out of 5
Very serious site, I had an issue with fabric cutting, I let them know, and they sent me 50 cm of fabric instead of 20 damaged. Very accommodating.
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