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Rating: 4 out of 5
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Disappointed by the color received.
I ordered a gold fabric that was yellow.
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I ordered a gold fabric that was yellow.
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have 48 hours after receiving your order to report an error or problem with your order. M
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have 48 hours after receiving your order to report an error or problem with your order. M
A
Rating: 4 out of 5
Fabric matches the description, a bit darker than on the site, less bright.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon!
Best regards,
Aurelie.
Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon!
Best regards,
Aurelie.
Customer Service
A
Rating: 4 out of 5
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Rating: 4 out of 5
The kit fabrics are great.
A small downside is that some tutorials do not exist, which is a shame, but I managed.
Fast delivery, no issues
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A small downside is that some tutorials do not exist, which is a shame, but I managed.
Fast delivery, no issues
A
Rating: 4 out of 5
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Rating: 4 out of 5
Delivery times are fast.
The cuts of the fabrics are not straight at all
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The cuts of the fabrics are not straight at all
Response from TISSUS PRICE
Hello,
We remind you that we add 5 cm of extra margin to the fabric to compensate for any cutting discrepancies that may occur.
If you encounter more than 5 cm of deviation, we invite you to contact customer service by email with photos so that we can assess the problem encountered.
Best regards
Aurelie
Tissus Price.
We remind you that we add 5 cm of extra margin to the fabric to compensate for any cutting discrepancies that may occur.
If you encounter more than 5 cm of deviation, we invite you to contact customer service by email with photos so that we can assess the problem encountered.
Best regards
Aurelie
Tissus Price.
A
Rating: 3 out of 5
Hello,
great kit, nothing to say about the quality of the fabric, however no instructions to carry out the project.
I had to go on YouTube to access a tutorial.
I find it a shame, it's the only point I didn't appreciate.
It was my first order.
Good evening.
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great kit, nothing to say about the quality of the fabric, however no instructions to carry out the project.
I had to go on YouTube to access a tutorial.
I find it a shame, it's the only point I didn't appreciate.
It was my first order.
Good evening.
Response from TISSUS PRICE
Hello,
We inform you that the sewing tutorial is available in the product description. Indeed, there is a direct link directing you to our blog.
We also inform you that you have access to the blog directly via our site at the top right, where you can find all the tutorials for the kits offered on our site.
We remain at your disposal at 04.22.14.50.00
Best regards
Au
We inform you that the sewing tutorial is available in the product description. Indeed, there is a direct link directing you to our blog.
We also inform you that you have access to the blog directly via our site at the top right, where you can find all the tutorials for the kits offered on our site.
We remain at your disposal at 04.22.14.50.00
Best regards
Au
A
Rating: 4 out of 5
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Rating: 4 out of 5
Order delivered on time and conforms to the visual.
I would have liked some assembly instructions included but tutorials can be found on the site.
I recommend.
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I would have liked some assembly instructions included but tutorials can be found on the site.
I recommend.
A
Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Available quantity and quick turnaround.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
A
Rating: 3 out of 5
I was very satisfied at first but upon use, I realized that the fabric frays. I bought a printed poplin fabric.
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Response from TISSUS PRICE
Hello,
We are sorry that your item disappointed you, however if the product is
We are sorry that your item disappointed you, however if the product is
A
Rating: 4 out of 5
Good quality fabrics, a great customer service, never disappointed!
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
A
Rating: 1 out of 5
Hello, you are not responding to my email. I had difficulties assembling because the pages are not numbered.
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Response from TISSUS PRICE
Hello,
Following your email of 11/10, 22:07, we replied on 14/10, 10:06, as we are closed on Saturday and Sunday.
We are sorry that you did not see this email, which forced you to give us a star. We invite you to check your spam folder.
We remain at your disposal for any further information.
Best regards
Aurelie
Tissus Price
SAV/Customer service
Following your email of 11/10, 22:07, we replied on 14/10, 10:06, as we are closed on Saturday and Sunday.
We are sorry that you did not see this email, which forced you to give us a star. We invite you to check your spam folder.
We remain at your disposal for any further information.
Best regards
Aurelie
Tissus Price
SAV/Customer service
A
Rating: 3 out of 5
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
A
Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 3 out of 5
I placed an order worth about 49 euros. Then a second one for about the same amount. I received the merchandise....
However, I could not participate in the draw to win shopping vouchers or even an embroidery machine because the order had to be 49.95 euros!!!!!! I think I will not order again for a while: time to calm down.....
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However, I could not participate in the draw to win shopping vouchers or even an embroidery machine because the order had to be 49.95 euros!!!!!! I think I will not order again for a while: time to calm down.....
Response from TISSUS PRICE
Hello,
We completely understand your disappointment at not being able to participate in the draw. However, to participate in the draw, the minimum order amount must indeed be 49.90 euros, as specified in our terms. It would have been necessary to add a small additional item to your cart to reach this threshold and thus participate in the draw. Don't hesitate
We completely understand your disappointment at not being able to participate in the draw. However, to participate in the draw, the minimum order amount must indeed be 49.90 euros, as specified in our terms. It would have been necessary to add a small additional item to your cart to reach this threshold and thus participate in the draw. Don't hesitate
A
Rating: 4 out of 5
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Rating: 1 out of 5
very very disappointed with my last order of bias, the orange had big pieces of brown tape right in the middle, really disappointing!
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have sent you an email to get in touch with you.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return procedures. We remain at your disposal.
We are sorry for the inconvenience encountered. We have sent you an email to get in touch with you.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return procedures. We remain at your disposal.
A
Rating: 4 out of 5
A few small printing defects. Easy to work with.
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Response from TISSUS PRICE
Hello,
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
A
Rating: 4 out of 5
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Rating: 4 out of 5
Good quality-price ratio.
Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
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Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
Response from TISSUS PRICE
Hello,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
A
Rating: 4 out of 5
I appreciated the wide widths of fabrics.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
A
Rating: 1 out of 5
The tutorial is USELESS. I had to resort to sewing tutorials on YOUTUBE......
The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
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The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
A
Rating: 4 out of 5
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Rating: 4 out of 5
There is a choice on the site, very reasonable shipping time, well packaged. Possibility to get free samples which allows you to have an idea before ordering certain fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
A
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The fabric was not straight in the machine, and the patterns are not parallel to the edge.
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
A
Rating: 4 out of 5
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Rating: 4 out of 5
The speed of delivery. The items are very good.
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Rating: 3 out of 5
The packaging such as fabrics in an envelope without any protection is okay or it could pierce during transport leaves much to be desired.
And nothing too much...... really just the right amount of fabric.
Average shipping speed.
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And nothing too much...... really just the right amount of fabric.
Average shipping speed.