The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Hello, we remind you that we have a service for sending free samples via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I ordered cotton: very good, good quality even after washing. But the faux fur: poor quality: you can see the mesh through it, it is stiff, with no shine or softness.
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Acheteur Vérifié
Rating: 1 out of 5
Delivery problem, I still have not received my order to this day... so it's hard to rate this site objectively.
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Response from TISSUS PRICE
Hello, We are sincerely sorry for this inconvenience. Our After-Sales Service is doing everything possible to resolve this delivery issue with Colissimo as quickly as possible. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I made a complaint a few days ago and I am still waiting for a response?
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Acheteur Vérifié
Rating: 3 out of 5
Hello, the package arrived opened, the box was too fragile but nothing is missing
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience and are doing everything we can to improve our packaging so that this issue does not happen again. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Very good product but delivery time a bit long.
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience. Due to the yellow vest movements and protests in France, some packages have been delayed. However, we thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 1 out of 5
It's been a month since I ordered 5 samples and I still haven't received anything, you can imagine that my rating for you is 0 on everything. And not a single email to let me know where my order is. I ordered my product from a competitor and received my order in a week. I don't think I can order from you again. Best regards
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Response from TISSUS PRICE
Hello, Your sample envelope was delivered 3 days after your order was placed. As we indicated by email, we resent them as a commercial gesture so that you could receive them if that was not the case. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
A waiting time of one month is incredible, moreover the order does not satisfy me since what I requested is not included but has been paid for
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Response from TISSUS PRICE
Hello, following strike movements in Belgium which we informed you about by email, we are sorry that you experienced a delay in the delivery of your order, which is why a commercial gesture has been sent to you. Furthermore, your order has been sent in its entirety, with all the items you ordered. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Good quality product but very poor delivery via DPD as usual
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience. Due to the yellow vest movements and protests in France, some packages have been delayed. However, we thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I expected a smaller liberty fabric. Good quality of the fabric
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Acheteur Vérifié
Rating: 3 out of 5
Incompetent DPD carrier
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience. Due to the yellow vest movements and protests in France, some packages have been delayed. However, we thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with the fabrics, I didn't understand the description at all.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Good quality and well explained. But more explanations would be better for beginners. Thank you
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Response from TISSUS PRICE
Hello, we are sorry that the information we provide is not sufficient. You can contact us by email at [email protected] or directly at 04.22.14.50.00 to obtain more information from an advisor. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Don't know
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Acheteur Vérifié
Rating: 3 out of 5
little service
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Response from TISSUS PRICE
Hello, an email indicating the procedure to return the product that does not satisfy you has already been sent to you. In addition, we have also given you a commercial discount. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed. Fragmented quantity, chosen fabric replaced by default. I gave my agreement, that's for sure, but everything was paid for. At the time of ordering, no stock shortage was reported. This is not the first time this has happened. I also believe that I will not order from you again.
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Acheteur Vérifié
Rating: 3 out of 5
The delivery person was 5 minutes late compared to the time I was given
Not a big deal but he could have at least warned me
But he was not aware that there were delivery times when I explained to him that I was calling the delivery service because I saw the arrival time approaching
No message and moreover when I went to track my package it was noted delivered
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Acheteur Vérifié
Rating: 3 out of 5
The wine-colored gabardine is not at all the same color in reality as in the photos on the site. Really disappointed, I will have to find something else...
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Response from TISSUS PRICE
Hello, We remind you that we have a service for sending free samples via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The wool fabric is neither wool nor boiled wool but a simple stretch.
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Response from TISSUS PRICE
Hello, we are sorry but the fabric you ordered is indeed wool fabric due to its appearance and composition. However, there are different types of wool fabric with varying thicknesses and compositions. We have a sample sending service via our online store that allows you to check if the fabric matches your search. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
We do not have an approximate delivery date. It's a shame.
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Response from TISSUS PRICE
Hello, the delivery times are indicated on our site and are 72 hours for mainland France, and you can track the progress of your package in the email that was sent to you containing the tracking link for your order. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Impossible to find a slot with the delivery person.
I requested a refund
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Response from TISSUS PRICE
Hello, as indicated by email, your carrier can drop off your package at a partner relay point with the delivery agency near you or leave it directly at the agency if it is not too bulky. If this is still impossible for you, we will take back this package and process the refund for your order. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Several fabrics ordered. A green glitter fabric instead of turquoise
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Response from TISSUS PRICE
Hello, as colors vary for everyone, we remind you that we have a free sample sending service that allows you to check the color and texture of the fabric to satisfy you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
super fabrics but very poorly cut (a little care doesn't hurt)
not very responsive on the preparation of the package.
for info: the package tracking is useless, it is completely off track
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Response from TISSUS PRICE
Hello, as the chiffon fabrics are very thin, it is difficult to make very straight cuts, which is why we always put a cutting margin above your order. The package tracking allows you to see the progress of your package until it is delivered to you; here the delivery was scheduled at the post office. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times are not compatible with work. Too complicated to pick up the package.
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Response from TISSUS PRICE
Hello,
We remind you that delivery is possible to a relay point. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Order arrived late..... delay on my work. This has happened to me several times... And not even a commercial gesture...
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I received my order but I am disappointed with the thickness, the description says 488g/m and I found it very light so I used it for another project.
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Response from TISSUS PRICE
Hello, We remind you that we have a service for sending free samples via our online store that allows you to check if the fabric meets your needs. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
Out of 4 fabrics ordered, only 1 usable, poorly cut, not on the grain, thread pulled, frayed fabric, very disappointed, will not order again.
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Response from TISSUS PRICE
Hello, We apologize for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I ordered 4 colors of double gauze. Out of 4, 3 were cut in waves, one was so poorly cut (royal blue) that I couldn't get the 50 cm I ordered after re-cutting. This is not worthy of a professional fabric supplier... Best regards, Mrs. Noll Evelyne
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Response from TISSUS PRICE
Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Two mouse gray fabrics with a totally different shade. Yellow piping and zipper but totally different. Impossible to make a harmonious piece
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Response from TISSUS PRICE
Hello, we remind you that each product being different, each has its own dye lot. We also remind you that we have a sample service available. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Fast reception and impeccable quality of the received fabrics. I highly recommend.
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Acheteur Vérifié
Rating: 3 out of 5
Great fabrics, never disappointed so far
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Acheteur Vérifié
Rating: 3 out of 5
For my first order, no issues: it arrived on time (thank you La Poste). For my second order, it arrived after the deadline (6 days). Moreover, the carrier (DPD) asked me to choose a day and time for delivery, which I did. My package was supposed to be delivered between 10:20 AM and 1:20 PM. On the day, the delivery person came at 5:30 PM. In short, stuck at home all day long.
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Response from TISSUS PRICE
Hello, we are sincerely sorry. Your departmental transport agency has experienced delays during this summer period. We have reported the information to them and hope that you are satisfied with your order. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Too bad my coupon was out of stock.
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Acheteur Vérifié
Rating: 1 out of 5
Fast delivery but a width of 1.50 m is not a value of 1.46 to 1.48 indeed the cut is not straight and wavy. Be careful with the nature of its use. An evaluation of a product should not be based on an evaluation such as you presented to me, I will try to forget you, best regards
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Response from TISSUS PRICE
Hello, our widths are indicated in the product description and this is a measurement we cannot afford to recut. We also remind you that the indicated widths do not include the fabric's selvedge. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Haven't received my order yet. It's been 8 days
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Response from TISSUS PRICE
Hello, we apologize for the inconvenience you encountered. Our After-Sales Service has already contacted you to offer you a goodwill gesture, and we have directly reported this information regarding the delay to Colissimo services. We remain at your disposal if needed by email or at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Package received on time, ribbons ordered met my request. The only downside is that one item is missing, even though it is well noted on the invoice. Steps to be taken therefore. This aspect is really not great.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this oversight. Our After-Sales Service has taken note of your contact and we will send you the missing product as soon as possible. Thank you for your understanding. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
DPD offered me a delivery on Friday 8/06 between 10:40 AM and 1:45 PM. I blocked my morning to be present for the reception of my package which did not arrive in the scheduled time slot. A new delivery was scheduled for Monday in the same time slot. So I lost 2 mornings for the delivery of this package. That's a bit too much in my opinion.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our customer service has already contacted you regarding this matter to arrange an imperative delivery. We thank you for your understanding and remain at your disposal. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
The honeycomb has increased by 2 euros per meter all at once 8.90 instead of 6.90 euros overnight
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Response from TISSUS PRICE
Hello, indeed it was a limited-time promotion on some of our honeycomb fabrics. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
A bit disappointed by the color of the ordered fabric, which does not match the photo on the site. Otherwise, fast delivery.
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Response from TISSUS PRICE
Hello, We remind you that we have a service for sending free samples via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Excessive transport cost, too long delay
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Response from TISSUS PRICE
Hello, your order was available at the pickup point. The shipping costs are only €4.99 and your package was sent within 96 hours as stated in our general sales conditions. Feel free to click on the tracking link for your order or contact us by email or phone to inquire about the availability of your package. Best regards. Rebecca TISSUS PRICE
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