The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Very slow delivery Fabric stained and torn package ... Terrible
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue encountered. We thank you in advance for your understanding. Best regards. Corinne TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I received my fabric quickly but am waiting for a response from customer service regarding a fabric error upon receipt of my package... order not respected this time
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Response from TISSUS PRICE
Hello, our After Sales Service has contacted you to resolve the issue you encountered. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Unhappy because for my birthday, you promised me a gift: SPM-ANNIV-7GMD. Where is it?
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Response from TISSUS PRICE
Hello,
To benefit from your birthday code offering you a surprise gift from 15€ purchase, you just need to copy your code at the bottom of your cart in the discount code section. (your code is valid for one month)
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The roll is stained on one side. I am disappointed.
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Response from TISSUS PRICE
Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Package well received with adequate packaging. However, my package was waiting at the pickup point for a week due to not receiving an email notifying me of its arrival...,
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Acheteur Vérifié
Rating: 3 out of 5
Delivery took way too long for a pattern that could be sent in an envelope, which would save us from rushing to the post office if we are not there for the mailman ..,
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Acheteur Vérifié
Rating: 3 out of 5
We did not receive a package that matched our order. Hello,.. We are sorry but we cannot know how your package was not in accordance with your order. We invite you to send us back,
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Acheteur Vérifié
Rating: 1 out of 5
Upon opening the package, the boa was shed (no pun intended). SOS vacuum cleaner, impossible to handle it without being covered in feathers. I will not recommend this product. Regards,
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Acheteur Vérifié
Rating: 3 out of 5
2 negative points: - 1st delivery incomplete without warning either before delivery or upon receipt of the delivery note. - delivery imposed at a post office with opening hours, impossible to pick up the package.
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Acheteur Vérifié
Rating: 3 out of 5
Order sent quickly, products corresponding to the request except for the buttons (smaller but similar),
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Acheteur Vérifié
Rating: 1 out of 5
Extremely disappointed with the delivery which has been postponed twice and I still have not received my package at this time. Hello, we are sorry for the inconvenience caused by the late delivery.
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Acheteur Vérifié
Rating: 1 out of 5
Second time I order, the two products do not match my request Hello, .. The two products you ordered are not identical because you requested a gray imitation and a light gray.
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Acheteur Vérifié
Rating: 1 out of 5
Never received my order Hello,.. Your package was delivered on September 1st to the address you provided. A proof of delivery is also available. We are sending you all the c
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Acheteur Vérifié
Rating: 1 out of 5
Problem between selected color and received color. Hello, we are sorry for the inconvenience you encountered, you can open a claim by providing us with a photo of the fabric and explaining to us.
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Acheteur Vérifié
Rating: 1 out of 5
Terrible Hello,.. We are sorry for the inconvenience caused by the late delivery of your package, a complaint has been made to the transport company, customer service will get back to you
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Acheteur Vérifié
Rating: 3 out of 5
For this first order, I did not receive any email tracking indicating that my order had been shipped. I only received an email stating that my order was accepted along with my payment. By the way, the payment was debited
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Acheteur Vérifié
Rating: 1 out of 5
Very angry: I have to go to Bobigny to pick up an envelope weighing a few dozen grams while I live in Aubervilliers. Is this a joke? Never ordering from this site again.
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
Not bad selection of fabric at democratic prices. But the impossibility of delivering my oilcloth to pick-up points forced me to cancel it and only take fabric. However, I am still waiting for my refund. For
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Acheteur Vérifié
Rating: 1 out of 5
The fabric is of very poor quality. Under the heat of the iron, it deformed, large blisters formed, shrinking the fabric by more than a centimeter in width and making it unusable.
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Acheteur Vérifié
Rating: 3 out of 5
The choice of fabrics is limited compared to the orders I placed a few years ago.. moreover, I find the site quite complicated to navigate.. I would have liked the zooms to be more extensive
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Acheteur Vérifié
Rating: 1 out of 5
1m of felt ordered, received 30 cm of black stain impossible to use. Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve...
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Acheteur Vérifié
Rating: 1 out of 5
Not good at all, leave to go to the post office and not to us. I often have problems with you... Hello, after checking our services, it appears that your package has indeed...
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Acheteur Vérifié
Rating: 3 out of 5
correct,
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Acheteur Vérifié
Rating: 3 out of 5
No issues with the delivery, but I regret not being able to assess the size of the fabric patterns, which turned out to be much larger than I thought. Otherwise, good quality and good service.
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Acheteur Vérifié
Rating: 3 out of 5
Fast and careful shipping for its packaging. As for the fabrics, a bit disappointed, the pink fabric ordered was cut hastily and is frayed. The pastel yellow with white clouds is stained on
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Acheteur Vérifié
Rating: 1 out of 5
For now, I cannot evaluate the provider since my order has still not arrived, it has already been more than 8 days that I have been waiting. Hello, after checking with our services, it appears that your package
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Acheteur Vérifié
Rating: 3 out of 5
Too bad the package got stuck, status in preparation,
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Acheteur Vérifié
Rating: 1 out of 5
LAMENTABLE. Ridiculously non-existent customer service. Unkept promises. Endless waiting times and difficult to reach.....sign that I am not alone in having service problems...
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Acheteur Vérifié
Rating: 3 out of 5
Everything is perfect but the colors of the bias do not match the colors of the fabrics. I ordered two pieces of burgundy fabric and one piece of red fabric. I received one red fabric, one burgundy fabric.
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Acheteur Vérifié
Rating: 1 out of 5
I still have not received my order,
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Acheteur Vérifié
Rating: 3 out of 5
I had an issue with my order, I was called for a return, I received an email, but the return slip was not attached, so I used the fabric received by mistake anyway because it was urgent, I had a project p
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Acheteur Vérifié
Rating: 1 out of 5
Fabric still not received, Colissimo did not leave it at the relay because it was in my name and not in the relay's name... So back to square one and no solutions. Hello, please excuse us for the inconvenience.
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Acheteur Vérifié
Rating: 3 out of 5
Stock available on the site that was not actually available... A bit disappointed for a first experience,
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Acheteur Vérifié
Rating: 1 out of 5
Hello. The delivery times are great, the fabric is very good, however, there was not enough quantity requested. There is still 1m missing from the 17 ordered. It's quite annoying, unfortunately. Best regards. Bo
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Acheteur Vérifié
Rating: 3 out of 5
Which service would you like to talk about: the delivery or the material provided?
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Acheteur Vérifié
Rating: 1 out of 5
I ordered the same fabric (terry cloth) twice. For the second order, it was no longer the same quality or the same color. I am disappointed with the service provided. Hello, we are sorry for the inconvenience.
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Acheteur Vérifié
Rating: 3 out of 5
A bit complicated to get delivered. Apparently some stock issues. And the second delivery arrived folded and not rolled (ironing required),
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Acheteur Vérifié
Rating: 3 out of 5
Two fabrics, either much paler than the photo or slightly different from the photo. Two other items correspond well.
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Acheteur Vérifié
Rating: 1 out of 5
I was not delivered on time. My order was rescheduled twice without my consent. Hello,.. We are sorry for the inconvenience encountered.. Our delivery service has contacted you to inform you.
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