English 
A
Rating: 3 out of 5
the delivery
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
I am a beginner and this is the first time I order a kit and I am disappointed that no assembly instructions were provided!! However, I am satisfied with the prints.
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Response from TISSUS PRICE
Hello, you can find our tutorials on each kit you order on our blog by clicking on this link: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The site is not modern and did not particularly inspire confidence
However, I was pleasantly surprised by the quality. It's a shame that tutorials are not provided with the order or at least the link to retrieve them without searching.
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However, I was pleasantly surprised by the quality. It's a shame that tutorials are not provided with the order or at least the link to retrieve them without searching.
Response from TISSUS PRICE
Hello, you can find our tutorials on each kit you order and also on our blog by clicking on this link: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Nothing received to date, delivery times quite long, difficult to judge on the rest
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Response from TISSUS PRICE
Hello, your package has been delivered to the Proxi relay in FURIANI. Do not hesitate to pick it up with an ID. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 1 out of 5
Hello,
The sample is really very small, I can't see the patterns in full, I am disappointed.
Best regards,
Céline
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The sample is really very small, I can't see the patterns in full, I am disappointed.
Best regards,
Céline
A
Rating: 1 out of 5
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Rating: 3 out of 5
I love the fabrics, the problem is that very often the velvets, despite the quality of the fabric, are printed in the opposite direction of the pile. And the website since it has been redone is not practical at all, especially for furniture.
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Rating: 3 out of 5
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Rating: 1 out of 5
Photo of the misleading site. Lycra in dull, faded colors. Tempting description like gold powder for a matte straw yellow without contrast. To be avoided for performance fabric. Huge disappointment. Inadequate value for money.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
A
Rating: 3 out of 5
The satin is marked in several places along the entire width. The cuts are very approximate.
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Rating: 3 out of 5
Order preparation too long, generally 1 to 2 weeks, some fabric colors not at all the same as on the site, too bad
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Response from TISSUS PRICE
Hello, your order was placed on 25/03/2023 and was sent on 28/03/2023. In case of problems with a long delivery time after shipment, it may be a problem with its routing. Do not hesitate to contact us if this is the case so that we can get in touch with the carrier quickly and keep you informed of your package's situation.
A
Rating: 3 out of 5
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Rating: 1 out of 5
Not great fabric
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
A
Rating: 3 out of 5
The print on the fabric is not great
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
A
Rating: 1 out of 5
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Rating: 3 out of 5
Happy with my purchase, everything is exactly as described, however very disappointed by the respect of the announced discount in case of subscription to the newsletter,
Even if a bug did not allow my code to be registered during the order, I think that after my complaint it could have been rectified
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Even if a bug did not allow my code to be registered during the order, I think that after my complaint it could have been rectified
Response from TISSUS PRICE
Hello, your voucher was not entered before finalizing your order.
Since you have already been debited, we cannot modify the payment of your current order but we remind you that the code HELLO5 has an unlimited duration to use on a future order. Best regards. Rebecca TISSUS PRICE
Since you have already been debited, we cannot modify the payment of your current order but we remind you that the code HELLO5 has an unlimited duration to use on a future order. Best regards. Rebecca TISSUS PRICE
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Rating: 3 out of 5
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Rating: 1 out of 5
I ordered supposed velvet to redo an armchair. The quality is terrible, thin, it looks like anything but velvet. Trash...
I ordered from another site, more expensive; I received velvet...
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I ordered from another site, more expensive; I received velvet...
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
A
Rating: 3 out of 5
I think that for assembling the cape you should include a printed guide in the package because it would be much better for beginners.
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Response from TISSUS PRICE
Hello, to avoid printing numerous papers/documents, you can find all our explanatory tutorials directly on our blog by clicking on this link: https://www.tissus-price.com/smartblog You will thus be able to find all our kits and make them more easily. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
No response to questions addressed to the server of this client. Approximate cutting, blue thread in the green fabric of the turbulent kit......
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Response from TISSUS PRICE
Hello,
A response email was sent to you on February 2nd with the tracking number of your order so you can follow its progress.
Please check your spam folder as our emails may have ended up there.
Best regards.
Rebecca
TISSUS PRICE
A response email was sent to you on February 2nd with the tracking number of your order so you can follow its progress.
Please check your spam folder as our emails may have ended up there.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 3 out of 5
I ordered a piece of foam
No product indication sent
I was surprised to receive the product without being informed
Nevertheless, fast delivery
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No product indication sent
I was surprised to receive the product without being informed
Nevertheless, fast delivery
Response from TISSUS PRICE
Hello, the instructions and tracking of your order have been sent to your email address. Please check your spam folder if needed. Wishing you a good day. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
I liked the choice of products. However, I received a metal ruler that was scratched! And I am disappointed that I have to spend up to 49 euros to avoid shipping costs. This is very exaggerated and unprecedented for me, who, however, orders a lot online.
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A
Rating: 3 out of 5
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Rating: 3 out of 5
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A
Rating: 3 out of 5
Fast delivery and good quality fabric. However, I find that the colors are not true to those on the site. The gold panels are more brown and mustard. For the floral panel, the colors are true to the description. I tried to call customer service several times with a question about delivery but I couldn't reach anyone.
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Rating: 3 out of 5
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Rating: 3 out of 5
Hello, a pickup of the package at the depot would be very convenient for me and for the planet. I am on the other side of the road... I regret not being able to choose the fabric on-site anymore, it's less obvious by mail despite the possibility of ordering samples. Happy holidays to you all.
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A
Rating: 3 out of 5
Order tracking leaving something to be desired, deadlines not respected; no information communicated on this subject, I had to call customer service; order still not received on 17/12...
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Response from TISSUS PRICE
Hello, the products you ordered have a preparation time indicated from 2 to 7 days. After checking your tracking, your package will be delivered to you today. Please feel free to check the tracking of your package that was sent to you by email for more information. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Hello. It would be good to detail the materials a bit more. Indeed, when you are a beginner like I am, Burlington fabric doesn't mean anything to me. I regret that there is no longer the shop where you could touch the fabrics
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Response from TISSUS PRICE
Hello, we completely understand your point of view and that is why we offer the sending of fabric samples directly on our site. Please feel free to use this service directly by clicking on the reference of the fabric you are interested in and then on 'Sample'. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
the fabric for the wipes wrinkles and is very difficult to work with
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Rating: 3 out of 5
I am rather disappointed, I bought the apron to give to my son's nanny... I washed the fabric and it is all frayed in some parts, the dotted lines for cutting are no longer pressing... I can only fear that after sewing it will be the same when she washes it.. so I need to urgently find another idea
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Rating: 3 out of 5
1st order, I thought the Christmas stockings were all prepared. 2nd order, I did not receive the personalized stocking with the name Nicole.
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Rating: 1 out of 5
The fabric is impossible to sew
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Response from TISSUS PRICE
Hello, canvas fabric is an easy-to-sew material once cut. Feel free to test your sewing on a scrap from your kit to ensure the tension of your thread and the length of your stitch. It is also recommended to wash your fabric before use. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Super responsiveness, wide choice and almost immediate email responses!!!. The only downside: the kits are not really kits!! Despite this, I will remain a vigilant customer.
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Rating: 3 out of 5
The fabric of the hood and the Christmas stocking are damaged considering the material, the defect is quite apparent, what a shame it was for a first birthday and a first Christmas, I regret this purchase
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. In order to provide you with a quick solution, could you please send us photos of the defects encountered via our email [email protected]. Thank you in advance, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 1 out of 5
This last order is disappointing, the beige sponge is of poor quality, rough, thin while I have already ordered the same weight. Ordering during Black Friday was a mistake on my part.
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Rating: 3 out of 5
The colors of the photos and the actual color of the fabrics are often very different... I bought a fabric that was described as orange and the photo showed it well as orange, but when I received it, it was OCHRE, not orange at all ;-(
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Rating: 1 out of 5
Having already bought fabric swatches to make very good quality wipes, what a disappointment upon receiving these swatches. Mediocre quality!!! Very thin wipes that fray.... I strongly advise against it.
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Response from TISSUS PRICE
Hello, microfiber fabric does indeed pill and lint because it has a fairly long pile. We remind you that we have sponge material which is easier to work with and has a short pile. If the swatch received is not suitable, you can return it within 30 days and request a refund or a credit note according to your wish for a future purchase.
A
Rating: 3 out of 5
Quite fast shipping. But the fabric is still very expensive compared to other stores.
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Rating: 3 out of 5
The kits arrive without any assembly instructions, which is very unfortunate!
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Response from TISSUS PRICE
Hello, You can find our explanations in the description of each product or directly on our blog: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE