The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Delivery to Belgium is long compared to other sites located in France and the cost of it remains high despite a significant purchase, and I think that for loyal customers, we could still benefit from more substantial discounts like your competitors. In terms of merchandise, very good quality, beautiful and great diversity, appreciated choice of material.
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Response from TISSUS PRICE
Hello, we regularly have promotional offers throughout the year on our site that can benefit you during your order. Don't hesitate to regularly check our site and our networks to stay informed of these offers. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
First order of beautiful ginkgo printed fabrics. Disappointed with the print width. Huge loss. Had to reorder because I had 3 armchairs to recover?
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. We print our fabrics in the direction of the grain to help with cutting and sewing of the items. We thank you for your understanding and wish you a nice day. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Fabrics arrived with a large grease stain
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience, we invite you to send us photos of the problem encountered at [email protected] or to contact us directly at 04.22.14.50.00 to try to provide you with a solution. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
My order still hasn't arrived, I am very disappointed...
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience. As indicated today by phone, your delivery person is currently on a delivery route to get your package to you quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Problem with creating the professional account, invoice shows retail prices, unfortunate.
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed, I ordered 2 kits to make stuffed animal bags, received without assembly instructions and especially the required cord was not provided, but given the way the description is made, we didn't know for sure and I confirm that the cord is not provided!!! As for the assembly, when you are a novice in sewing, even if it's not complicated, after reflection, it's not obvious for everyone.!! I do not recommend.
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Acheteur Vérifié
Rating: 3 out of 5
still waiting for my refund on the missing fabric.
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Response from TISSUS PRICE
Hello,
Our accountant will return from summer vacation in two days, the refund will be processed upon their return. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Hello, disappointed with the wipes kit and the bag kit, the material of the wipes kit is not great, why put a text if it's to cut it to have 24 wipes; I made 12 and doubled it with real bamboo sponge. And the text part for my daughter, I retraced to make a small bag. No explanation attached to the kits and for the bag, had to poke into the text.
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Acheteur Vérifié
Rating: 3 out of 5
I order often, the fabrics are great... but the delivery!!!! It's getting longer and longer. Order from July 13 received this morning (the 27)... way too long for my taste
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed, more than a week and still in preparation, no news from customer service... However, this is not my first order.
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Response from TISSUS PRICE
Hello, we confirm that your order was delivered on Saturday 23/07/2021 by the postal services of Belgium, namely B-Post. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I never have anything to complain about the quality of the fabrics... however, the delivery is getting longer and longer... I still have not received my order from 11/07 and it doesn't even seem to have been shipped yet. As for customer service... little information and no explanation.
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Response from TISSUS PRICE
Hello, our products "printed in France" are an exclusivity for which we do the printing ourselves, which may impact the preparation time. We thank you for your understanding and wish you very good sewing! Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with my order. Plasticized fabric and no assembly instructions.
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Response from TISSUS PRICE
Hello, the waterproof fabric is indeed a slightly plasticized polyester fabric. You can find all our explanatory tutorials on our blog: https://www.tissus-price.com/module-smartblog-category Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times are too long.
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Response from TISSUS PRICE
Hello, our products "printed in France" are an exclusivity for which we do the printing ourselves, which may impact the preparation time. We thank you for your understanding and wish you very good sewing! Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
No news about my order, and twice I was told it was impossible to deliver on that day. I feel misled, first and last time I order on this site. Extremely disappointed, in the meantime I request a refund since I still haven't seen my order..
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Response from TISSUS PRICE
Hello, we are truly sorry for such an inconvenience and have followed up with your carrier to ensure your package is delivered to you quickly. We also confirm that the shipping costs have been refunded to you. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The delivery was postponed twice. I made complaints to the carrier by email. To date, no response.
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Acheteur Vérifié
Rating: 3 out of 5
The pickup location: a tall, bearded young man who is very strong: but very strong in rudeness and indiscretion: you get reprimanded, he addresses you, at 71 years old with my 1.57m it's easy to use me to involve the present customers to despise me a little more and to show off??? What interest? I totally cancel!
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Acheteur Vérifié
Rating: 3 out of 5
Delivery scheduled in 96 hours, package received 10 days after the order. Perfect quality.
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Response from TISSUS PRICE
Hello, our products "printed in France" are an exclusivity for which we do the printing ourselves, which may impact its preparation time. We thank you for your understanding and wish you very good sewing! Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
fabric matches the description, fast delivery but a big failure regarding the cutting! so poorly cut that there is a difference of almost 30 cm between one side and the other!! Luckily I only needed about 5.20 meters, because there is deception on the 5.50 meters sold! (the sale was made in 50 cm increments) I will therefore not order from this site again.
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Acheteur Vérifié
Rating: 1 out of 5
Order shipped according to the account but the tracking number is for another order that seems to have been delivered elsewhere and I have still received nothing
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. Due to a bug in the parcel tracking display on our site, we invite you to track your parcel with the link that was sent to you by email. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Shipping a bit long for my taste but ordered during a holiday bridge. Ordered on May 24 and received on May 31. A printed sponge coupon for wipes ordered, a bit disappointed because the print is already fraying at the first use. Otherwise, nothing to report for the rest of the order. Mixed review for a first order.
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Acheteur Vérifié
Rating: 1 out of 5
Not only are the deadlines not respected, but the order never arrives. I have asked for a refund several times but they don't even bother to respond to me anymore... A waste of time and money especially, what a scam! Never seen anything like this, it's shameful and disgusting
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Response from TISSUS PRICE
Hello, many response emails have been sent to you to inform you that there have been delivery issues with your package with B-post in Belgium. Given this exceptional wait, we confirm that we have processed the refund. Thank you for your trust, I remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to report on the delivery; however, sold as ivory fabric when it is white, it's not great....
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric corresponds well to your search. Please note that you have a period of 30 days to return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
This is the second time I order, the first time the promotional fabric coupon had a knot in the middle of the coupon and the second time one of the spools of thread was broken. I don't know if I will order again from Tissus Price.
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed because I ordered 150 cm of fabric and the piece received was only 140!!
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Acheteur Vérifié
Rating: 3 out of 5
I received my package very quickly, I had a code for a surprise for my birthday, really disappointed with the gift. Useless, it would be better to have a discount....'
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Acheteur Vérifié
Rating: 3 out of 5
A fabric unfairly qualified as linen :(
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric corresponds well to your search. Please note that you have a period of 30 days to return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
A bit disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a beach bag kit, there were no instructions provided with it, and the kit for the wipes is not logical because when sewing the edges, you sometimes lose the outline of the design.
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Response from TISSUS PRICE
Hello, the explanations for our kits are available directly on our site in the 'Blog' section. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
It's a pity that deliveries have become paid regardless of the order amount for professionals... the 10% discount is no longer very useful...
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Acheteur Vérifié
Rating: 3 out of 5
Customer service did not inform me when the product was back in stock. Fortunately for you, I returned to your site.
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Response from TISSUS PRICE
Hello, an email was sent to you on 19/03/2021 to inform you about the restock of the velvet you were interested in. It is possible that it ended up in your spam. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I asked a question to customer service and got no response.
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Response from TISSUS PRICE
Hello, we are sorry but we have not received any message with your email address. We invite you to contact us at [email protected] or directly at 04.22.14.50.00 so we can assist you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed. It doesn't work.
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Response from TISSUS PRICE
Hello, the lead weight is used to be slipped inside a hem to weigh down your fabric. Don't hesitate to make a slightly tight hem to prevent the lead from moving too much. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Hello,
I ordered ready-to-sew fabric pieces to make pouches, a crib bumper, a sleeping bag, bibs, a pocket organizer (order of 6 ready-to-sew pieces).
I am very surprised and disappointed to find that there are no explanations for carrying out these projects. Only the pieces of fabric to cut.
For the price, I was hoping for a minimum of explanations.
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Acheteur Vérifié
Rating: 3 out of 5
I was not disappointed with my order, with the delivery but when I unpacked and unrolled my fabric there was a big black stain and a few small ones around that I could not clean so I lost the first 50 centimeters. I don't know if you can make a commercial gesture thank you
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience we invite you to send us photos of the problem encountered at the address [email protected] or to contact us directly at 04.22.14.50.00 to try to provide you with a solution. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I am very happy with the delivery time, it was indeed very fast. However, I am quite disappointed with the two bamboo coupons I received with writings for mom and friendship; it is damaged and has marks all over the coupon!
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Acheteur Vérifié
Rating: 3 out of 5
After a week the package still hasn't left Tissus Price! It's really very long when things are expected and urgent!
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience, the products you ordered being printed on demand, their preparation time may be slightly extended. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
This time I am very disappointed with the fabrics, which do not seem to really resemble what I saw on the site.
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Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Really disappointed. Does not match the criteria of the catalog. Attention!! The widths of the piping in dimensions 1.5 are actually only half, a nice scam.
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Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that the width of the piping includes the cord part and the sewing part in its dimension of 15mm and not just the cord part. You can return the products to us if you have not used them so that we can issue you a refund. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The carrier did not respect the appointment made
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Acheteur Vérifié
Rating: 3 out of 5
Good product, arrived in good condition; affordable price. More than a week to recover the package (Colissimo is becoming less and less reliable)
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