The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Hello; I am satisfied with the fabric of the fleece blanket which did not change in the wash, however the two pieces in canvas fabric for the apron and the toy bag have frayed a lot, I wanted to bring this to your attention. Best regards. Mrs. BACON Nadine
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Response from TISSUS PRICE
Thank you very much for your feedback.
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
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Delphine T.
Rating: 1 out of 5
following a purchase from 29/08/2025
Unfortunately, the package arrived 6 days late (scheduled for Thursday, September 4, available for pickup only on Wednesday, September 10) and we needed it for Saturday, September 6.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the delivery delay.
Your order was indeed recorded on Friday, August 29 in the evening. We processed it as soon as we reopened on Monday, September 1 and shipped it on Tuesday, September 2. Normally, the delivery times of La Poste are 48 hours, which should have allowed for delivery before September 6.
Unfortunately, an unforeseen delay occurred during the transport by La Poste, and the package was only available for pickup on September 10. We sincerely regret this setback, but once the package was handed over to the carrier, we unfortunately no longer have control over the delivery times.
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laetitia V.
Rating: 1 out of 5
following a purchase from 30/08/2025
I did not receive my package, it was lost, Tissus Price does not want to refund me despite my complaints to Colissimo
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Response from TISSUS PRICE
Hello,
We would like to confirm that your package is not lost. It is waiting for you at your pickup point, as we indicated in the email on 11/09 following the feedback from Colissimo.
According to our terms, we cannot proceed with a refund for an order that is not lost.
Your package has been available since 05/09 at the following address:
Point Relais ABDEEPHONE
17 Rue de Paris
94000 Créteil
We invite you to pick it up as soon as possible.
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/09/2025
Fast delivery and quality meets expectations.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Edith B.
Rating: 4 out of 5
following a purchase from 27/08/2025
Satisfied, nothing to say, thank you
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Muriel S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Hello, everything is perfect the only issue is that the fabric bleeds When I shape it I have red fingers
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Marie F.
Rating: 4 out of 5
following a purchase from 21/08/2025
Fast delivery, beautiful quality of fabrics and they are cut perfectly.
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Catherine L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very fast delivery?
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RACHEL L.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fabric conforms to the order. I would have liked a visual tutorial, because I am missing information about the changing mat.
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Response from TISSUS PRICE
Hello,
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
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Belinda D.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant
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ELINE M.
Rating: 1 out of 5
following a purchase from 12/08/2025
Very disappointed by the quality of the fabrics that I will not be able to use. The rendering is very different from the photos on the site.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Aurelie. Customer Service
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Laurence V.
Rating: 1 out of 5
following a purchase from 12/08/2025
Fabric too thick despite the advice given by phone from TissuPrice Color not compliant Pink < Light Orange
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Response from TISSUS PRICE
Hello,
You wanted a very fine cotton with a bit of transparency.
Currently, we only have three qualities of cotton:
Poplin 120 g (the finest),
Cretonne 156 g,
Cotton canvas 230 g.
We are sorry, but we do not have a lighter cotton than the 120 g poplin.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] for details on the return procedures. We remain at your disposal.
Best regards,
Aurelie.
Customer Service
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Vanessa N.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered thinking it was a ready-made pouch! So I ended up with a kit where I have nothing to sew
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Response from TISSUS PRICE
Hello,
We apologize for this misunderstanding.
As stated in the description:
"This coupon, printed on fabric, allows you to make a personalized pouch with 2 compartments as well as a matching small school pouch."
Best regards,
The Tissus Price team
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Claudine M.
Rating: 4 out of 5
following a purchase from 09/08/2025
disappointed with the quality of this fabric compared to a previous purchase
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Martine H.
Rating: 4 out of 5
following a purchase from 07/08/2025
Order and delivery very good. The fabric is of good quality but unfortunately the color does not suit me at all. The bronze color is too dark compared to what I wanted. It is difficult to choose a fabric without really seeing it. Best regards
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact customer service at [email protected] for details on return procedures. We remain at your disposal.
Best regards, Aurelie. Customer Service
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Michèle G.
Rating: 4 out of 5
following a purchase from 07/08/2025
Very fast shipping, lack of explanations with the kits
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ROUDAINA M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Package received in accordance with the description. The fabric is of good quality. This is not the first time I order from Tissu Price and I am always satisfied.
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Andrée G.
Rating: 1 out of 5
following a purchase from 04/08/2025
Very good
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Veronica W.
Rating: 1 out of 5
following a purchase from 02/08/2025
Upon receipt, the fabric was very pretty. I was delighted. But after the first wash, before sewing, the colors faded a lot, and there are white discoloration marks visible. I cannot use the fabric for the kimono. Really a shame.
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Mathilde S.
Rating: 4 out of 5
following a purchase from 19/07/2025
After an issue with a product, they resent the product.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Ghislaine H.
Rating: 4 out of 5
following a purchase from 26/07/2025
I didn't like the color of the kit, the beige looks more pink than beige, so I had to order a new kit and this time I took the teddy bears! On the screen, the pattern looked beige but once received, it looks too pink and it's for a baby boy... bad luck....
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Response from TISSUS PRICE
Hello,
We understand your disappointment. However, it is clearly stated in the product detail on our site that the color of the kit is white and pink. The photos on the screen can sometimes vary slightly depending on the screens, but the description accurately specifies the shades of the product.
We hope the new kit with the teddy bears will suit you better. Don't hesitate to contact us if you have any other questions.
Best regards,
Customer service
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Marie-claire R.
Rating: 4 out of 5
following a purchase from 20/07/2025
Good
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Régine L.
Rating: 4 out of 5
following a purchase from 17/07/2025
There is nothing left but to sew! Ras
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Myriam A.
Rating: 4 out of 5
following a purchase from 13/07/2025
Fast delivery without hiccups.
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Concetta C.
Rating: 4 out of 5
following a purchase from 10/07/2025
No issues
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Laurence C.
Rating: 1 out of 5
following a purchase from 02/07/2025
Calamitous delivery, postponed twice. The delivery person didn't even show up, he left the package at the pickup.
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Response from TISSUS PRICE
Hello,
We are sincerely sorry to hear that the delivery did not go as planned.
Thank you for letting us know: this allows us to pass the information directly to the concerned delivery agency. Please do not hesitate to inform us as soon as this happens, so that we can contact the agency as soon as possible and try to resolve the situation in real time.
Unfortunately, these inconveniences are beyond our control, but we completely understand your dissatisfaction.
We apologize for this bad experience and hope that your next order will go better.
Best regards,
The Tissus Price team
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Geraldine A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Quick preparation, satisfied with the printing thank you
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service – Support
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Agnès B.
Rating: 4 out of 5
following a purchase from 21/06/2025
Order received and compliant
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Lisa R.
Rating: 1 out of 5
following a purchase from 30/06/2025
Awful, poor quality fabric, the patterns are printed in a random way, even my printer does better
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to leave us a review. We are sincerely sorry to hear that the fabric received does not meet your expectations.
To better understand the issue encountered, we invite you to send us a post-sale service request by email, accompanied by photos of the product. Indeed, you ordered a printed waterproof fabric, and in our constant effort to improve quality, it is important for us to precisely identify the problem.
We are French printers and use cutting-edge technologies to offer you high-quality fabrics. Your feedback is valuable to us to ensure the satisfaction of all our customers.
Best regards,
The Tissus Price team
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Lyne R.
Rating: 4 out of 5
following a purchase from 17/06/2025
Too bad the fabrics are not on the straight grain, I lost a lot to put them on the straight. They are very pretty. The viscose is very good.
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Sylvia P.
Rating: 1 out of 5
following a purchase from 17/06/2025
You use plastic envelopes while paper/cardboard alternatives exist. For this reason, I will no longer order from you... everyone needs to make an effort...
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Response from TISSUS PRICE
Hello,
Thank you very much for your message and for sharing your environmental concerns, which we fully understand.
We regularly study more ecological alternatives, such as paper or cardboard. However, these solutions currently have a much higher cost, which we could not pass on to our customers without significantly increasing our prices.
That said, we remain attentive to market developments and hope to offer, in the future, more environmentally friendly packaging while remaining accessible.
Thank you again for your feedback, it is precious to us.
Aurelie
Customer Service
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Celine D.
Rating: 4 out of 5
following a purchase from 12/06/2025
Fabrics and print perfect, the only small downside is that after the first wash, white marks appear.
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patricia S.
Rating: 4 out of 5
following a purchase from 02/06/2025
Perfect the package
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Véronique B.
Rating: 4 out of 5
following a purchase from 15/06/2025
Beautiful quality fabric. However, the instructions for the kit are brief.
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Shelby C.
Rating: 1 out of 5
following a purchase from 14/06/2025
The color and composition of the fabric do not match the description at all. I would like to return my order.
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Monique L.
Rating: 4 out of 5
following a purchase from 21/05/2025
good
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Stéphanie B.
Rating: 1 out of 5
following a purchase from 01/06/2025
Dry and little understanding after-sales service and apparently customer satisfaction is not a priority The printed fabrics are sometimes of a different shade when reordering the same fabric. Significant delivery time
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Response from TISSUS PRICE
Hello,
We are sorry that our customer service was unable to respond favorably to your request. However, after verification, the product you received corresponds exactly to what you ordered.
The issue mentioned concerns the thickness of the wadding, not the color. Indeed, during this period, the supplier compresses the wadding more, which can give a different impression to the touch or to the eye, although the density remains strictly identical. As specified in our previous email, this parameter unfortunately cannot be modified on our side.
Furthermore, we have not been informed of any problem regarding the color of the prints. If you have noticed an anomaly in this regard, please do not hesitate to send us photos so that we can analyze it in more detail.
If the products do not suit you, you have the option to return them. For this, we invite you to contact our customer service by email or by phone.
We remain at your disposal for any other questions.
Aurelie
Customer service - SAV - Tissus Price
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Nathalie T.
Rating: 1 out of 5
following a purchase from 02/06/2025
Package returned to the sender and no arrangement possible, each party blaming the other.
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Response from TISSUS PRICE
Hello,
We have made a claim for your package which has been returned to the sender since 12/06/25.
We are sorry that the Belgian postal services did not contact you about this. Unfortunately, we cannot intervene directly with foreign carriers.
In this type of situation, a specific protocol is put in place for undelivered packages abroad. As mentioned during your call to customer service, our team will get back to you as soon as possible to keep you informed of the progress of your case.
Aurelie
Customer Service - SAV Tissus Price
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Isabelle G.
Rating: 4 out of 5
following a purchase from 31/05/2025
Good customer follow-up. Small problem during delivery, a product was missing but after claiming I received the missing product.
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