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A
Rating: 4 out of 5
The softness of the fabric
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 914 published reviews
Summary of reviews
The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery of ordered products. Navigation on the site needs improvement.
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A
Rating: 1 out of 5
Lack of information on the thickness of the fabrics I usually ordered... And very poor contact with the customer advisor to whom I shared my remarks. You have therefore lost a customer!
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Response from TISSUS PRICE
We are sorry that this product does not meet your expectations. However, it is the same felt (480 g/m) that you ordered in September 2024 and December 2023. The weight is indicated in the product title to help our customers choose the most suitable material for their projects.
However, we note that you had ordered another felt in the past, in 130gr
However, we note that you had ordered another felt in the past, in 130gr
A
Rating: 4 out of 5
Fast and careful shipping but the sample piece is very small
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A
Rating: 4 out of 5
I love the choice of fabrics with modern patterns and the customization of fabrics! I like the website less. I find it not intuitive, the navigation and filters are not very effective.
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A
Rating: 4 out of 5
satisfied with the quality of the fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
A
Rating: 4 out of 5
precise information and fast shipping.
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A
Rating: 4 out of 5
Fabric matches the description, a bit darker than on the site, less bright.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon!
Best regards,
Aurelie.
Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon!
Best regards,
Aurelie.
Customer Service
A
Rating: 4 out of 5
The kit fabrics are great.
A small downside is that some tutorials do not exist, which is a shame, but I managed.
Fast delivery, no issues
Translated reviews
A small downside is that some tutorials do not exist, which is a shame, but I managed.
Fast delivery, no issues
A
Rating: 4 out of 5
Delivery times are fast.
The cuts of the fabrics are not straight at all
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The cuts of the fabrics are not straight at all
Response from TISSUS PRICE
Hello,
We remind you that we add 5 cm of extra margin to the fabric to compensate for any cutting discrepancies that may occur.
If you encounter more than 5 cm of deviation, we invite you to contact customer service by email with photos so that we can assess the problem encountered.
Best regards
Aurelie
Tissus Price.
We remind you that we add 5 cm of extra margin to the fabric to compensate for any cutting discrepancies that may occur.
If you encounter more than 5 cm of deviation, we invite you to contact customer service by email with photos so that we can assess the problem encountered.
Best regards
Aurelie
Tissus Price.
A
Rating: 4 out of 5
Order delivered on time and conforms to the visual.
I would have liked some assembly instructions included but tutorials can be found on the site.
I recommend.
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I would have liked some assembly instructions included but tutorials can be found on the site.
I recommend.
A
Rating: 4 out of 5
Good quality fabrics, a great customer service, never disappointed!
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
A
Rating: 1 out of 5
Hello, you are not responding to my email. I had difficulties assembling because the pages are not numbered.
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Response from TISSUS PRICE
Hello,
Following your email of 11/10, 22:07, we replied on 14/10, 10:06, as we are closed on Saturday and Sunday.
We are sorry that you did not see this email, which forced you to give us a star. We invite you to check your spam folder.
We remain at your disposal for any further information.
Best regards
Aurelie
Tissus Price
SAV/Customer service
Following your email of 11/10, 22:07, we replied on 14/10, 10:06, as we are closed on Saturday and Sunday.
We are sorry that you did not see this email, which forced you to give us a star. We invite you to check your spam folder.
We remain at your disposal for any further information.
Best regards
Aurelie
Tissus Price
SAV/Customer service
A
Rating: 1 out of 5
very very disappointed with my last order of bias, the orange had big pieces of brown tape right in the middle, really disappointing!
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have sent you an email to get in touch with you.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return procedures. We remain at your disposal.
We are sorry for the inconvenience encountered. We have sent you an email to get in touch with you.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return procedures. We remain at your disposal.
A
Rating: 4 out of 5
A few small printing defects. Easy to work with.
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Response from TISSUS PRICE
Hello,
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
A
Rating: 4 out of 5
Good quality-price ratio.
Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
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Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
Response from TISSUS PRICE
Hello,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
A
Rating: 4 out of 5
I appreciated the wide widths of fabrics.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
A
Rating: 1 out of 5
The tutorial is USELESS. I had to resort to sewing tutorials on YOUTUBE......
The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
Translated reviews
The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
A
Rating: 4 out of 5
There is a choice on the site, very reasonable shipping time, well packaged. Possibility to get free samples which allows you to have an idea before ordering certain fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
A
Rating: 4 out of 5
The fabric was not straight in the machine, and the patterns are not parallel to the edge.
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
A
Rating: 4 out of 5
The speed of delivery. The items are very good.
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