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Rating: 4 out of 5
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1 and 4 stars
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Rating: 1 out of 5
very disappointed with Tissu Price. They refused to cancel my order even though it had not yet gone into production. I will not order from Tissu Price again.
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Response from TISSUS PRICE
Hello,
We would like to inform you that when we received your call regarding the cancellation of your order, it had already been printed and was ready to be shipped. Unfortunately, once an order has reached this stage, it is no longer possible for us to cancel it.
We understand that this may be disappointing and we apologize for any inconvenience this may cause.
We would like to inform you that when we received your call regarding the cancellation of your order, it had already been printed and was ready to be shipped. Unfortunately, once an order has reached this stage, it is no longer possible for us to cancel it.
We understand that this may be disappointing and we apologize for any inconvenience this may cause.
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Rating: 4 out of 5
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Rating: 1 out of 5
Hello. Actually, I did not receive my order. The package seems to have been lost. I would like Tissu Price to resend it to me!
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. Following your message on July 3, a complaint has been made to your carrier and your file has been forwarded to our After-Sales Service. An email has been sent to you in response informing you that the After-Sales Service will get back to you once the investigation is completed. We thank you for your understanding and look forward to hearing from you.
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Rating: 4 out of 5
Pleasantly surprised, the order matched exactly what I had ordered. I also took bias tape and webbing, and they were very good too at a very interesting price.
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Rating: 4 out of 5
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Rating: 4 out of 5
Good experience.
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Rating: 4 out of 5
The shipping and delivery times are fast. The item matches the description.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very satisfied with the quality of the fabric and the choice!
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Rating: 1 out of 5
Be more attentive to customers and do not contest a complaint when it is justified. One does not charge for an order not correctly recorded and not sent, .......
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience you encountered. Our After-Sales Service has already contacted you to immediately send you the missing items following the computer bug you experienced. We thank you for your understanding and look forward to seeing you soon on our online store TISSUS-PRICE.com. Best regards, Aurelie TISSUS
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Rating: 4 out of 5
Delivery quite fast and products corresponding to the order. However, difficult to reach by phone
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Rating: 4 out of 5
The quality and choice of products
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Rating: 4 out of 5
Nothing to report product conforms to my expectations Fast delivery
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Rating: 4 out of 5
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Rating: 4 out of 5
very good value for money Care in preparing the order but preparation time a bit long, always from 48 to 72 hours Delivery with colissimo tends to drag on even for a 24-hour delivery count on 3 to 4 days
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Rating: 4 out of 5
Fabrics received quite quickly.
Of very good quality
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Of very good quality
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Rating: 4 out of 5
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Rating: 1 out of 5
write only in French without possibility of translation
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Response from TISSUS PRICE
Hello,
we apologize for this inconvenience, at the moment the translation is still not available. We do our best to satisfy our customers. We wish you a good day.
Sincerely
Aurelia
Price Fabrics
Hello,
we are sorry for this inconvenience, at the moment the translation is not yet available. We do our best to satisfy our customers. We wish you
we apologize for this inconvenience, at the moment the translation is still not available. We do our best to satisfy our customers. We wish you a good day.
Sincerely
Aurelia
Price Fabrics
Hello,
we are sorry for this inconvenience, at the moment the translation is not yet available. We do our best to satisfy our customers. We wish you
A
Rating: 4 out of 5
Product quality meets my expectations and competitive price, however the delivery conditions are not respected by the dpd carrier. After sending a confirmation email of the date and time slot for delivery 24 hours in advance, for which we organize to receive the package, dpd sends an email canceling the delivery on the scheduled day while someone was mobilized at the address.
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Rating: 1 out of 5
I did not receive exactly what I ordered? I called customer service, and I had to send an email to explain what was wrong which was returned to me twice undelivered?! So I am not at all satisfied! Best regards.
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as quickly as possible. We thank you in advance for your understanding. Best regards. Aurelie TISSUS PRICE
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Rating: 1 out of 5
I ordered twice, the first time a part of the kit was missing. The second time I ordered on May 2nd and I am still waiting, it is May 22nd after calling twice. Too bad the kits are nice. I don't know if I will recommend.
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Response from TISSUS PRICE
Hello, We would like to express our sincerest apologies for the inconveniences you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible. We assure you that your order left our premises on May 21, 2024, you have also received the tracking number.
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Rating: 1 out of 5
Did not receive my order.
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Response from TISSUS PRICE
Hello, We would like to express our sincerest apologies for the inconveniences you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible. We assure you that our customer service team is already informed of your situation, and we will get back to you
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery and generally good quality of fabrics. Haven't tested the last order yet.
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Rating: 4 out of 5
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Invoicing system not clear at all at the time of order.
I received a promo code that never worked
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I received a promo code that never worked
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Rating: 1 out of 5
Still waiting for my order and no news from the company since a call the day after the order.
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Response from TISSUS PRICE
Hello,
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Beautiful quality fabric
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Rating: 4 out of 5
a superb cabbage of patterns, I love the fact that we can print it on the fabric of our choice. Excellent commercial follow-up.
small downside that removes the last star, the prices are a bit high.
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small downside that removes the last star, the prices are a bit high.
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Rating: 4 out of 5
Very good, too bad there is no description.
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Rating: 1 out of 5
I ordered minky fabric which is all soft, with little relief from the bubbles. It gives the impression of a worn fabric. I am very disappointed.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a period of 30 days to return the purchased product from the date of delivery.
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Rating: 4 out of 5
I have been working with TISSUS-PRICE for several years and I have never encountered any particular problems. It is certain that, when I started my small business as a retiree, I do not have the same needs today. Moreover, unfortunately, creation is not always appreciated at its true value.
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Rating: 4 out of 5
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Rating: 4 out of 5
The atmosphere, the choice of fabrics, the diversity.
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Rating: 4 out of 5
Choose the pattern on the chosen fabric.
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