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Rating: 4 out of 5
very good phone contact
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Delivery a bit long but given the situation I understand
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A
Rating: 2 out of 5
Original items, but insufficient information on the order shipment. And a response from customer service without any details, I felt like I was bothering them.
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Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with our services. We remind you that a tracking number is sent to you by email as soon as your package is shipped and that the status of your order is indicated on our site to obtain detailed steps of your purchases. Thank you for your trust. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Very good quality
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A
Rating: 3 out of 5
the order took a very long time to arrive
I sent emails but received no response
for the kits it's cute it's original but you can't call it a kit since it only has part of the model's composition
for the sleeping bag; no explanation no padding no lining ...
same for the toiletry bag
well I'm not a beginner I managed
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I sent emails but received no response
for the kits it's cute it's original but you can't call it a kit since it only has part of the model's composition
for the sleeping bag; no explanation no padding no lining ...
same for the toiletry bag
well I'm not a beginner I managed
Response from TISSUS PRICE
Hello, our emails have been sent and probably ended up in your spam folder. The product you ordered is a coupon and not a kit which explains the absence of certain supplies. Please feel free to read the descriptions of our products to discover how they are composed. We remain at your disposal for any information. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The sponge coupon is quite thin but very soft and needs to be doubled. Note that the Gold prints are not lamé but beige and yellow. Advantageous because you can make 24 wipes.
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A
Rating: 4 out of 5
Great products
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A
Rating: 4 out of 5
Received one of the fabrics with a small stain...
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A
Rating: 4 out of 5
Beautiful colors match the images, I would even say better, beautiful quality.
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A
Rating: 4 out of 5
Two fabrics of lower quality than expected. Thin fleece and lighter color, thick fox cotton and lighter color as well.
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A
Rating: 4 out of 5
Hello. I haven't had any contact with customer service so I can't evaluate it.
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A
Rating: 4 out of 5
Order arrived quickly. Happy with my order.
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
The delivery took a lot of time due to the post, certainly linked to the health crisis.
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A
Rating: 2 out of 5
Longer delays than expected
Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
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Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
Response from TISSUS PRICE
Hello, Our After-Sales Service has contacted you to resolve the issue encountered with your order. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The ordered fabric is of very good quality
The stuffing cushions are actually 2 foam plates nothing to do with the photo on the site abusive for the price
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The stuffing cushions are actually 2 foam plates nothing to do with the photo on the site abusive for the price
A
Rating: 3 out of 5
Colissimo delivery received very late (8 days) after your shipment.
Black foam thread spool (diameter quantity thread) difference compared to the volume of white and red thread spools.
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Black foam thread spool (diameter quantity thread) difference compared to the volume of white and red thread spools.
A
Rating: 4 out of 5
No issues.
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A
Rating: 4 out of 5
Very good site.. Quality product at a reasonable price... Satisfied thank you...
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A
Rating: 4 out of 5
Wide selection on the site, however the order shipping is slow.
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A
Rating: 3 out of 5
Beautiful velvet but the color of the fabric is actually very different from the color on the website photo. Too bad, I am returning it.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The question asked by phone and then by email was answered too late (5 working days).
I placed my incomplete order after 2 days.
The fabric received is okay, but I don't have matching thread, so I will have to go to a haberdashery. It's a shame and a bit disappointing.
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I placed my incomplete order after 2 days.
The fabric received is okay, but I don't have matching thread, so I will have to go to a haberdashery. It's a shame and a bit disappointing.
A
Rating: 4 out of 5
I am very satisfied with the merchandise thank you
I just took a bit longer because the delivery was longer than expected
Marie
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I just took a bit longer because the delivery was longer than expected
Marie
A
Rating: 4 out of 5
Satisfied with my purchases, products conform, I will return to this site
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A
Rating: 4 out of 5
The fabrics are beautiful, not disappointed, delivery quite fast, satisfied with my purchases, I will return to the site
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A
Rating: 4 out of 5
Delivery a bit long but understandable given the current situation. Fabrics as usual
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A
Rating: 2 out of 5
Fabric poorly cut, I am missing nearly 10cm on each side because it was cut on the bias
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Response from TISSUS PRICE
Hello, we are sincerely sorry for such inconvenience. Our Customer Service will get back to you as soon as possible to resolve the issue encountered. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Happy with my first order, arrived in a week after placing the order, very good in this COVID time.
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A
Rating: 4 out of 5
Good product, recommended for its durability.
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A
Rating: 4 out of 5
I had requested to cut 31x31
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A
Rating: 2 out of 5
I made a complaint about a poorly cut fabric completely crooked and I was not followed up...
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Response from TISSUS PRICE
Hello, a response email was sent to you on 12/11/2020 to provide you with a solution. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
I did not receive my delivery, I cannot comment on the products
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Response from TISSUS PRICE
Hello, given the second lockdown we are currently experiencing, our delivery time has been extended. Your order should be delivered to you soon as it is in the process of being delivered. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
Too long reception, some bias of poor quality and bad matching between the bias.
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Response from TISSUS PRICE
Hello, due to the second lockdown impacting our business but also the delivery agencies, our delivery time has been extended to about 7 days. All 20m bias rolls have a slight discreet matching made during their production. We thank you for your understanding and wish you a very good project. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Very good! Only the shipping costs remain high.
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A
Rating: 4 out of 5
Overall satisfied, despite a lack of classic fabrics (vichy, velvet) and a lack of color choices. Too bad! Best regards.
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Rating: 2 out of 5
I received my order in the last few days and one item was missing, I contacted customer service and I have not received any response to this day. I am very disappointed ...
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience and confirm that your missing item may have been shipped in a second package. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Good selection with a good quality/price ratio, fast delivery.
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A
Rating: 4 out of 5
Very happy with the products. They are beautiful!
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