English 
M
Rating: 4 out of 5
A bit long delay when it comes to an urgent order. But always of very high quality
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Slow delivery but satisfied overall.
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N
Rating: 4 out of 5
good quality fabric
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G
Rating: 4 out of 5
Satisfied with the products, especially the personalized items (cushions) with my photos; fast delivery.
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M
Rating: 3 out of 5
Fabric difficult to handle but satisfactory results
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A
Rating: 4 out of 5
Good
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L
Rating: 3 out of 5
Nothing to say
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F
Rating: 2 out of 5
Fast and careful delivery. Good quality white bias. However, out of the 10 rolls ordered, I am very disappointed with some rolls: the joints were glued edge to edge and not sewn... They need to be redone. I reported this to customer service, and received a standard response (returning the non-compliant rolls, at the risk of receiving similar ones...)
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
L
Rating: 4 out of 5
Order received quickly, fabrics conforming to the description on the site. Small downside on the order processing tracking.
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N
Rating: 4 out of 5
10 days package stuck we don't know where ....
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V
Rating: 4 out of 5
I really love the fabrics and appreciate the speed of production and deadlines. Unfortunately, I did not receive a valid response to my last question.
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Response from TISSUS PRICE
Hello,
Thank you for your feedback. We would like to clarify that the order was placed before receiving the response from the concerned service, which indicated that the size was indeed different.
Best regards,
Tissus Price
Thank you for your feedback. We would like to clarify that the order was placed before receiving the response from the concerned service, which indicated that the size was indeed different.
Best regards,
Tissus Price
E
Rating: 3 out of 5
Delivery time a bit long when only 3 days were announced.
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M
Rating: 2 out of 5
I ordered a red gingham fabric that was advertised with 10 mm squares, but they are actually only 5 mm. It does not match the one I already have and with which I have already sewn curtains. I am disappointed.
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B
Rating: 4 out of 5
Satisfied with my order, received quickly..
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V
Rating: 2 out of 5
Quality products, but many problems with the website, delivery (dropped off elsewhere than the requested point) and especially the customer service Tissus Price which shirks all responsibility (we have to manage...) and turns out to be just as unpleasant on the phone as by email, as soon as there is a problem.
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Response from TISSUS PRICE
Hello,
We understand that you are not satisfied. However, you contacted our after-sales service to request an intervention with the Colissimo company to change your pickup point, as you did not wish to go there. Unfortunately, we have no power over Colissimo's decisions.
We inform you that Colissimo reserves the right to change a customer's pickup point when it is closed or full.
They follow a regulation specific to their company, over which we have no influence.
Best regards
Tissus price
We understand that you are not satisfied. However, you contacted our after-sales service to request an intervention with the Colissimo company to change your pickup point, as you did not wish to go there. Unfortunately, we have no power over Colissimo's decisions.
We inform you that Colissimo reserves the right to change a customer's pickup point when it is closed or full.
They follow a regulation specific to their company, over which we have no influence.
Best regards
Tissus price
B
Rating: 4 out of 5
I thought the burlington fabric was thicker, but the colors are fabulous!
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A
Rating: 4 out of 5
Perfect
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G
Rating: 3 out of 5
A bit disappointed with the quality of the felt which looks more like non-woven fabric
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Response from TISSUS PRICE
Hello,
We inform you that this product does not correspond to soft felt or non-woven fabric with its weight of 130 g, which makes it more suitable for creative leisure activities.
Best regards
Tissus Price
We inform you that this product does not correspond to soft felt or non-woven fabric with its weight of 130 g, which makes it more suitable for creative leisure activities.
Best regards
Tissus Price
C
Rating: 4 out of 5
I received my order but was surprised by the fabric material... however, it is perfect for my project.
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Response from TISSUS PRICE
Hello Christele,
Thank you very much for your review and your rating of 4/5! We are delighted to learn that the fabric is perfect for your project, even though its material surprised you. Your feedback is valuable and will help us better inform our customers in the future. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The TISSUS PRICE team
Thank you very much for your review and your rating of 4/5! We are delighted to learn that the fabric is perfect for your project, even though its material surprised you. Your feedback is valuable and will help us better inform our customers in the future. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The TISSUS PRICE team
O
Rating: 4 out of 5
in accordance with the order
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M
Rating: 4 out of 5
Very good. Better arrangement of patterns on small gloves (kit). I had reported the issue of truncated designs in the sewing margin on my previous order.
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Response from TISSUS PRICE
Dear Marie Claire,
We sincerely thank you for your positive feedback regarding the layout of the patterns on our small glove kits. We are delighted to learn that your previous comments have led to an improvement. Please feel free to share any other suggestions, your satisfaction is our priority.
Aurelie
Customer service
We sincerely thank you for your positive feedback regarding the layout of the patterns on our small glove kits. We are delighted to learn that your previous comments have led to an improvement. Please feel free to share any other suggestions, your satisfaction is our priority.
Aurelie
Customer service
M
Rating: 3 out of 5
The concept is very original but I am not convinced of the quality of the purchased products and I fear their condition once they have been used and washed
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Response from TISSUS PRICE
Hello Marijo,
Thank you very much for your feedback and for taking the time to share your impressions about TISSUS PRICE. We are delighted that you find our concept original! We want to assure you that we take great care in selecting high-quality fabrics. Your feedback is valuable, and we will continue to work to improve our customers' experience. Please do not hesitate to contact us if you have any questions or need advice.
Best regards,
The TISSUS PRICE team
Thank you very much for your feedback and for taking the time to share your impressions about TISSUS PRICE. We are delighted that you find our concept original! We want to assure you that we take great care in selecting high-quality fabrics. Your feedback is valuable, and we will continue to work to improve our customers' experience. Please do not hesitate to contact us if you have any questions or need advice.
Best regards,
The TISSUS PRICE team
N
Rating: 4 out of 5
I am delighted with your fabrics and patterns as well as the sewing kits, but not at all with your delivery service. I was not informed of the delivery of my package and on top of that, I had to run after my package because it was not delivered where it should have been. That is why I only give 4 stars. Given the amount of my order, I would have liked the delivery person to take the time to ring the bell and have me sign the register as agreed when I placed my order, but in no case to leave it in front of the mailbox, it could have disappeared and my budget gone....
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your experience. We completely understand your disappointment regarding the delivery of your package.
However, we would like to clarify that delivery is carried out by an external carrier and that we unfortunately have no control over their working methods. That said, we regularly pass on our customers' feedback in order to improve the quality of service.
On our part, we ensure to prepare and ship your order as quickly as possible, and we sincerely regret that the delivery service did not meet your expectations.
We hope that your order brings you complete satisfaction, and we remain at your disposal for any questions or assistance you may need.
Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
Thank you for taking the time to share your experience. We completely understand your disappointment regarding the delivery of your package.
However, we would like to clarify that delivery is carried out by an external carrier and that we unfortunately have no control over their working methods. That said, we regularly pass on our customers' feedback in order to improve the quality of service.
On our part, we ensure to prepare and ship your order as quickly as possible, and we sincerely regret that the delivery service did not meet your expectations.
We hope that your order brings you complete satisfaction, and we remain at your disposal for any questions or assistance you may need.
Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
N
Rating: 4 out of 5
Hello; I am satisfied with the fabric of the fleece blanket which did not change in the wash, however the two pieces in canvas fabric for the apron and the toy bag have frayed a lot, I wanted to bring this to your attention. Best regards. Mrs. BACON Nadine
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Response from TISSUS PRICE
Thank you very much for your feedback.
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
V
Rating: 3 out of 5
Fast and beautiful quality of fabrics
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L
Rating: 4 out of 5
Fast delivery and quality meets expectations.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
E
Rating: 4 out of 5
Satisfied, nothing to say, thank you
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M
Rating: 4 out of 5
Hello, everything is perfect the only issue is that the fabric bleeds When I shape it I have red fingers
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C
Rating: 3 out of 5
Hello, I ordered two printed fabrics, and apparently, I did not select the right fabric, as I received burlington instead of sponge. If I made a mistake, I will keep the fabric received, but I would like to place an order for €20 with sponge this time. I asked the site for free shipping and they replied that it is free from €50 and that they cannot make this commercial gesture. I am disappointed with their response.
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Response from TISSUS PRICE
Hello,
Thank you for your message.
Indeed, the material selected during your order does not correspond to the one desired.
Please note that it is possible to return your order within 14 days if it does not suit you (return conditions available upon request).
You also asked us if it was possible to benefit from free shipping for a future order.
Unfortunately, we cannot cover the shipping costs.
We remain at your disposal for any further clarification.
Best regards
Tissus Price
Thank you for your message.
Indeed, the material selected during your order does not correspond to the one desired.
Please note that it is possible to return your order within 14 days if it does not suit you (return conditions available upon request).
You also asked us if it was possible to benefit from free shipping for a future order.
Unfortunately, we cannot cover the shipping costs.
We remain at your disposal for any further clarification.
Best regards
Tissus Price
M
Rating: 4 out of 5
Fast delivery, beautiful quality of fabrics and they are cut perfectly.
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C
Rating: 4 out of 5
Very fast delivery?
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R
Rating: 4 out of 5
Fabric conforms to the order. I would have liked a visual tutorial, because I am missing information about the changing mat.
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Response from TISSUS PRICE
Hello,
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
S
Rating: 2 out of 5
The fabrics are of good quality and the price is right. However, from one order to another, the colors are not the same, and as for customer service, what can I say except that it is useless, the customer is only good for buying. No consideration, no apology in case of error even though I spend an average of €2000/year at Tissus Price. And be careful because it is impossible to contact this company by phone. Moreover, delivery is long and always chargeable regardless of the order amount. I am looking to change suppliers.
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Response from TISSUS PRICE
Hello,
First of all, we would like to thank you for your loyalty and your regular orders at Tissus Price. We are sincerely sorry to read about your disappointment and wish to clarify the situation.
Please know that our customer service has handled all your emails without exception. The person responsible for printing was exceptionally absent, which may have delayed our response. Upon their return, a solution was proposed to you and your order was reprinted at our expense to correct the issue encountered.
Regarding the color difference, it comes from a technical adjustment of the printing machine, made to achieve a better quality output and more vibrant colors.
We understand that these inconveniences may have affected your experience, but rest assured that our customer service has fully fulfilled its role and that we are doing everything possible to improve our services, both in terms of quality and deadlines.
Best regards,
The Tissus Price team
First of all, we would like to thank you for your loyalty and your regular orders at Tissus Price. We are sincerely sorry to read about your disappointment and wish to clarify the situation.
Please know that our customer service has handled all your emails without exception. The person responsible for printing was exceptionally absent, which may have delayed our response. Upon their return, a solution was proposed to you and your order was reprinted at our expense to correct the issue encountered.
Regarding the color difference, it comes from a technical adjustment of the printing machine, made to achieve a better quality output and more vibrant colors.
We understand that these inconveniences may have affected your experience, but rest assured that our customer service has fully fulfilled its role and that we are doing everything possible to improve our services, both in terms of quality and deadlines.
Best regards,
The Tissus Price team
S
Rating: 3 out of 5
Disappointed because the order was canceled even though I had paid by bank transfer the day after my order (revalidated later because I made myself known) and also disappointed with the quality of the fabric which from the first wash, there were white marks on the navy blue so not very satisfied
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Response from TISSUS PRICE
Hello Sylvie,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with TISSUS PRICE did not meet your expectations, both in terms of order management and fabric quality. Please know that we take your feedback very seriously and will pass it on to our team to improve our services. Do not hesitate to contact us directly to discuss your order and find a solution that would suit you.
Best regards,
The TISSUS PRICE team
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with TISSUS PRICE did not meet your expectations, both in terms of order management and fabric quality. Please know that we take your feedback very seriously and will pass it on to our team to improve our services. Do not hesitate to contact us directly to discuss your order and find a solution that would suit you.
Best regards,
The TISSUS PRICE team
B
Rating: 4 out of 5
Compliant
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M
Rating: 3 out of 5
Pretty fabrics but the search filters are not practical and the information on the composition is not precise
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C
Rating: 4 out of 5
disappointed with the quality of this fabric compared to a previous purchase
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M
Rating: 4 out of 5
Order and delivery very good. The fabric is of good quality but unfortunately the color does not suit me at all. The bronze color is too dark compared to what I wanted. It is difficult to choose a fabric without really seeing it. Best regards
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact customer service at [email protected] for details on return procedures. We remain at your disposal.
Best regards, Aurelie. Customer Service
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact customer service at [email protected] for details on return procedures. We remain at your disposal.
Best regards, Aurelie. Customer Service
V
Rating: 2 out of 5
Low quality fabric
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M
Rating: 4 out of 5
Very fast shipping, lack of explanations with the kits
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