The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Package received in accordance with the description. The fabric is of good quality. This is not the first time I order from Tissu Price and I am always satisfied.
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Malaurie D.
Rating: 2 out of 5
following a purchase from 31/07/2025
The sewing margins are too tight
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Mathilde S.
Rating: 4 out of 5
following a purchase from 19/07/2025
After an issue with a product, they resent the product.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Ghislaine H.
Rating: 4 out of 5
following a purchase from 26/07/2025
I didn't like the color of the kit, the beige looks more pink than beige, so I had to order a new kit and this time I took the teddy bears! On the screen, the pattern looked beige but once received, it looks too pink and it's for a baby boy... bad luck....
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Response from TISSUS PRICE
Hello,
We understand your disappointment. However, it is clearly stated in the product detail on our site that the color of the kit is white and pink. The photos on the screen can sometimes vary slightly depending on the screens, but the description accurately specifies the shades of the product.
We hope the new kit with the teddy bears will suit you better. Don't hesitate to contact us if you have any other questions.
Best regards,
Customer service
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Patrick P.
Rating: 3 out of 5
following a purchase from 26/07/2025
Hello, The material suits us, Except that we would have liked the blue stripes to be printed on both sides and not on one side. Is this a misunderstanding? Best regards
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Response from TISSUS PRICE
Hello Patrick,
Thank you for your feedback regarding your experience with TISSUS PRICE and we are happy to learn that the material suits you.
However, we inform you that we do not perform double-sided printing: our fabrics are printed only on the front.
Best regards,
Aurelie
TISSUS PRICE
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Aurelie M.
Rating: 2 out of 5
following a purchase from 22/07/2025
The quality of the fabric is really not great
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the fabric did not meet your expectations. Your feedback is valuable and will help us improve our offerings. You have 14 days to return the products, do not hesitate to contact customer service.
Best regards,
Aurelie
TISSUS PRICE.
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Marie-claire R.
Rating: 4 out of 5
following a purchase from 20/07/2025
Good
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Régine L.
Rating: 4 out of 5
following a purchase from 17/07/2025
There is nothing left but to sew! Ras
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Myriam A.
Rating: 4 out of 5
following a purchase from 13/07/2025
Fast delivery without hiccups.
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Angelique D.
Rating: 2 out of 5
following a purchase from 09/07/2025
The material is very practical, does not wrinkle but is damaged in places, very unfortunate
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Concetta C.
Rating: 4 out of 5
following a purchase from 10/07/2025
No issues
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Maryse H.
Rating: 3 out of 5
following a purchase from 07/07/2025
Hello, beautiful patterns on the fabrics. But when you run your finger over this one, the mark remains, too fragile. It makes a lot of little lint at the cut.
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Response from TISSUS PRICE
Hello,
Thank you very much for your feedback and comments.
For your information, we have just changed the quality of our sponge fabric. We therefore invite you to try the experience again – why not by ordering a sample to get an idea of this new version.
Moreover, regarding the little lint at the cut or the marks left when touched, rest assured: these effects are completely normal and should disappear automatically after the first wash.
Do not hesitate if you have any other questions or needs, we remain at your disposal.
Have a nice day,
The Tissus Price team
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emmanuelle G.
Rating: 3 out of 5
following a purchase from 02/07/2025
The prints are great, the quality of the fabric is great, but I would have preferred not to receive the different prints in one piece.
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and your rating.
We are delighted that you liked the prints and the quality of the fabric!
Indeed, when several patterns of the same material are ordered, we send them in one piece for reasons of speed and efficiency in preparation.
If in the future you prefer that the fabrics be cut separately, please do not hesitate to specify this in the order comment — we will be happy to accommodate your request.
Have a very nice day,
The Tissus Price team
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Geraldine A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Quick preparation, satisfied with the printing thank you
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service – Support
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Veronique V.
Rating: 2 out of 5
following a purchase from 02/07/2025
Poor quality fabric
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Response from TISSUS PRICE
Hello,
Thank you for your feedback.
We are sorry to learn that the fabric did not fully satisfy you.
Your opinion is important to us, and we take it into account to continuously improve the quality of our products and services.
If you would like to provide further feedback or discuss this matter, please do not hesitate to contact us. We are here to listen to you.
Best regards,
The Tissus Price team
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 30/06/2025
-
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Agnès B.
Rating: 4 out of 5
following a purchase from 21/06/2025
Order received and compliant
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FREDERIC D.
Rating: 2 out of 5
following a purchase from 27/06/2025
Delivery service performance very below average... Too bad...
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Response from TISSUS PRICE
Hello,
Thank you for sharing your experience. We are sincerely sorry to learn that the carrier's service did not meet your expectations.
After verification, we indeed see that your delivery was delayed several times, which is regrettable and beyond our control. Although this falls under the carrier's service, we fully understand your disappointment and would like to make a commercial gesture.
An email has been sent to you in this regard, with a small token from us to compensate for this inconvenience.
We hope to provide you with a better experience on your next order.
Best regards,
The Tissus Price team
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Simone V.
Rating: 3 out of 5
following a purchase from 24/06/2025
Very happy
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Marie B.
Rating: 2 out of 5
following a purchase from 25/06/2025
Photo colors not exactly matching the color of the received fabric. It's not great for matching fabrics...
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Response from TISSUS PRICE
Hello,
We are sorry to hear that the color of the received fabric did not exactly meet your expectations. Please feel free to send us a photo of the received fabric if the color difference with the photos on the site is significant — this also helps us improve the accuracy of our visuals.
For your future orders, we recommend taking advantage of our free sample service: it's a great way to check colors and assortments before finalizing your choice.
Best regards,
The Tissus Price team
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Patricia B.
Rating: 2 out of 5
following a purchase from 20/06/2025
Disappointed by the quality of the fabric. To be checked after several washes
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact Customer Service at [email protected] to know the details of the return conditions. We remain at your disposal.
Best regards, Aurelie. Customer Service
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Francoise B.
Rating: 3 out of 5
following a purchase from 21/06/2025
Fast and compliant. Beautiful product
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Lyne R.
Rating: 4 out of 5
following a purchase from 17/06/2025
Too bad the fabrics are not on the straight grain, I lost a lot to put them on the straight. They are very pretty. The viscose is very good.
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Celine D.
Rating: 4 out of 5
following a purchase from 12/06/2025
Fabrics and print perfect, the only small downside is that after the first wash, white marks appear.
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patricia S.
Rating: 4 out of 5
following a purchase from 02/06/2025
Perfect the package
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Véronique B.
Rating: 4 out of 5
following a purchase from 15/06/2025
Beautiful quality fabric. However, the instructions for the kit are brief.
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Agnes H.
Rating: 3 out of 5
following a purchase from 06/06/2025
The quality of the products is top-notch. The delivery in rolls is a disaster because I can't carry or unroll the roll to cut it. Deliveries have become paid at home, and at pickup points, it's a disaster. It's a shame.
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Monique L.
Rating: 4 out of 5
following a purchase from 21/05/2025
good
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Isabelle G.
Rating: 4 out of 5
following a purchase from 31/05/2025
Good customer follow-up. Small problem during delivery, a product was missing but after claiming I received the missing product.
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Arlette T.
Rating: 4 out of 5
following a purchase from 31/05/2025
Perfect: speed, never disappointed with the quality of the products
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Hélène B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Good
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Mireille S.
Rating: 4 out of 5
following a purchase from 21/05/2025
Very good
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Aline C.
Rating: 3 out of 5
following a purchase from 20/05/2025
The canvases are too added and transparent. I understand that we want to save on packaging? But here the fabrics were too folded in a very small box which made them remain marked.
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johnn M.
Rating: 4 out of 5
following a purchase from 16/05/2025
Fast delivery, the fabric seems to be of good quality (not yet installed) for a cinema room project, the 15 mm thick wadding is of very good quality. Just a downside regarding the packaging of the fabric in large length (280 cm) which was shipped in a roll but folded in two and this was not specified at the time of purchase, so do not be surprised upon delivery
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Adeline P.
Rating: 4 out of 5
following a purchase from 09/05/2025
Fast delivery, conforming products, it's great. But I have reservations about one of the shirt sewing kits that heavily faded on my fingers when I assembled the pieces and that faded again during a hand wash. Too bad!
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Valentine V.
Rating: 3 out of 5
following a purchase from 06/05/2025
Delivery okay but the quality of the plain cotton fabrics leaves much to be desired... everything faded in the first wash and the fabric even loses more color under the iron.
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Response from TISSUS PRICE
Hello,
Thank you for your feedback. We are delighted that you liked the pattern from the start, but we are sorry to hear that the fabric faded so much.
Fading can sometimes occur with certain fabrics. One tip is to soak the fabric before sewing in a cold water bath with white vinegar and salt (about 1 cup of vinegar and 2 tablespoons of salt for 3 to 4 liters of water). This can help set the colors. Let it soak for several hours, then rinse in cold water before washing.
We also advise you to always do a fading test before cutting, especially for very colorful fabrics.
Best regards, Aurelie. Customer Service
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Sylvie L.
Rating: 4 out of 5
following a purchase from 07/05/2025
meets my expectations
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Dominique R.
Rating: 4 out of 5
following a purchase from 05/05/2025
I have received my order. The color of the solid fabric is less satisfactory than expected. Access to the different fabrics is tedious on the site.
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Fernande F.
Rating: 2 out of 5
following a purchase from 03/05/2025
Very disappointed with customer service. I called because I had no response to my email, the person from the service was very unpleasant. It was my fault for not seeing that additional sewing materials were needed to make the car organizer kits. I find it unfortunate that there is no return document and no way to do one on the site. If that existed, it would be easier and the return costs lower. I paid almost €9 in postal fees.
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Response from TISSUS PRICE
Hello,
Thank you for your message and we are sorry to hear that your experience with our service was not satisfactory.
We would like to apologize if the phone exchange you had with our team seemed unpleasant to you. Our goal is always to assist our customers in a caring and professional manner. We will follow up with the concerned person to prevent this from happening again.
Regarding the car organizer kits, we understand your frustration if the information about the additional materials was not sufficiently clear. We will review the product sheet to ensure that the necessary elements are indicated in a more visible and explicit manner.
As for the return procedure, we understand that its absence online can make the process more complicated. However, for technical and logistical reasons, it is unfortunately not possible for us to offer an automated return system via our site at this time. We are aware of this, and we are still looking for solutions to make this step as simple as possible for our customers.
Finally, we understand that return costs can represent a significant expense. These remain the responsibility of the customer according to our general conditions, but your remark is entirely legitimate, and it will be taken into account in our reflection on improving the service.
Thank you again for your constructive feedback.
Best regards, Aurelie, Customer Service
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Marie-Hélène P.
Rating: 2 out of 5
following a purchase from 02/05/2025
The burgundy muslin purchased with the burgundy polyester satin does not match the color. It is red and not burgundy. I am disappointed with the response from customer service which essentially says: after verification, everything is correct in terms of fabric and color. I will not be able to carry out the project I wanted with this combination which is ultimately not what it is supposed to be.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the color difference between the burgundy muslin and the burgundy polyester satin.
Indeed, after verification, customer service confirmed that the order was compliant in terms of fabric reference and color. That being said, if the shade does not meet your expectations or is not suitable for your project, you can certainly return the product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
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