The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
There are no issues with the ordered items. The only problem is that the post does not respect the delivery dates announced in the colissimo emails. There is always a delay of a day or two.
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Acheteur Vérifié
Rating: 4 out of 5
I am not satisfied with the delivery: the issue is Bpost. On Friday: message announcing delivery; 11 am new message: package not delivered; due to my absence. The postman did not ring. On Saturday, I go to the post office: lost package... I went back in the afternoon: damaged package; but everything is there.
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Acheteur Vérifié
Rating: 4 out of 5
Too bad some fabrics are missing
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Acheteur Vérifié
Rating: 4 out of 5
Always as good....top product....fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Great fabrics, never disappointed so far
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Acheteur Vérifié
Rating: 3 out of 5
For my first order, no issues: it arrived on time (thank you La Poste). For my second order, it arrived after the deadline (6 days). Moreover, the carrier (DPD) asked me to choose a day and time for delivery, which I did. My package was supposed to be delivered between 10:20 AM and 1:20 PM. On the day, the delivery person came at 5:30 PM. In short, stuck at home all day long.
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Response from TISSUS PRICE
Hello, we are sincerely sorry. Your departmental transport agency has experienced delays during this summer period. We have reported the information to them and hope that you are satisfied with your order. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Too bad one of my faux leathers was much lighter than in the photo.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery okay by post. Fabrics neatly folded and labeled. Fabrics conform to the description on the site.
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Acheteur Vérifié
Rating: 2 out of 5
My discount voucher was not taken into account and I received a stained fabric, as if faded by the sun.
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Response from TISSUS PRICE
Hello, we are sorry but you do not have any discount voucher for your first order. Our after-sales service will get back to you regarding the defect you encountered. Please feel free to send us a photo at [email protected]. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 4 out of 5
Very disappointed with the quality of the fabrics.
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Acheteur Vérifié
Rating: 3 out of 5
Too bad my coupon was out of stock.
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Acheteur Vérifié
Rating: 4 out of 5
I am not satisfied with my items. I chose coated fabric and received classic cotton
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Acheteur Vérifié
Rating: 4 out of 5
I ordered 5 pieces of fabric of the same kind 44x54cm, I received them well but there were 2 pieces in the lot that were not really the same color. I preferred to keep them to avoid paying the postage fee
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Acheteur Vérifié
Rating: 4 out of 5
delivery within the deadline, material well protected and received in good condition
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Acheteur Vérifié
Rating: 4 out of 5
Too bad we can no longer order a sample. The icon to select the desired sample is no longer there
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Acheteur Vérifié
Rating: 4 out of 5
r à s
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Acheteur Vérifié
Rating: 2 out of 5
Package delivered on time. Extremely disappointed by the quality of the faux leather. Once sewn, it tears easily when pulled slightly. And the fusible interfacing does not stick.
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Response from TISSUS PRICE
Hello, our faux fabrics are of quality, so we invite you to sew them with leather needles and polyester thread. Regarding our fusible interfacing, remember to place the shiny side against the fabric so that it adheres properly, and if necessary, use the steam from your iron. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
A bit disappointed by the quality of the crepe
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Acheteur Vérifié
Rating: 4 out of 5
Order conforms to what I was expecting and fast delivery (48h)
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Acheteur Vérifié
Rating: 4 out of 5
Fabrics of beautiful qualities.... Small downside, one fabric received cut crooked and the other with printing defects... Too bad
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time respected. Fabrics carefully folded.
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Acheteur Vérifié
Rating: 4 out of 5
We are informed every day that the package could not be delivered. But when we call the carrier's phone platform, we are told that they don't have it at the agency and that it's automated SMS. Really not great.
For the rest, there is nothing to say, it was perfect
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Acheteur Vérifié
Rating: 4 out of 5
Your good service, just one color not great compared to the orange cotton photo
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
Delighted with my order, as usual. Nice, original, and quality fabrics.
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Acheteur Vérifié
Rating: 4 out of 5
Good products delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
Lack of samples, I couldn't assess the elasticity of the ordered fabric.
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Acheteur Vérifié
Rating: 4 out of 5
Top fabric but better not to schedule delivery as the day was not respected...
Received 2 days after my choice, cool when we have orders...
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Acheteur Vérifié
Rating: 3 out of 5
Package received on time, ribbons ordered met my request. The only downside is that one item is missing, even though it is well noted on the invoice. Steps to be taken therefore. This aspect is really not great.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this oversight. Our After-Sales Service has taken note of your contact and we will send you the missing product as soon as possible. Thank you for your understanding. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
DPD offered me a delivery on Friday 8/06 between 10:40 AM and 1:45 PM. I blocked my morning to be present for the reception of my package which did not arrive in the scheduled time slot. A new delivery was scheduled for Monday in the same time slot. So I lost 2 mornings for the delivery of this package. That's a bit too much in my opinion.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our customer service has already contacted you regarding this matter to arrange an imperative delivery. We thank you for your understanding and remain at your disposal. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered elastic lace: I received an elastic fabric so thick that it cannot be called lace.
Sorry.
Moreover, I paid as much for shipping as for the fabric.
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Response from TISSUS PRICE
Hello, the fabric you ordered is actually guipure, hence its name "Guipure lace"; it is indeed thicker and can be used to embellish a garment or an accessory as indicated in its description and shown by its weight. We remind you that we have a free sample service. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 4 out of 5
Happy with the service.
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Acheteur Vérifié
Rating: 4 out of 5
The products matched my order. However, according to the delivery tracking from Collisimo, my package stayed for 3 days under the mention: your order is ready to be handed over to the carrier. It was a bit long. Other than that, everything was satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
very good quality for the price.
very beautiful fabrics - delighted with the colors and the material.
to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect fabric. Too bad there isn't a shorter delivery time
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
The honeycomb has increased by 2 euros per meter all at once 8.90 instead of 6.90 euros overnight
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Response from TISSUS PRICE
Hello, indeed it was a limited-time promotion on some of our honeycomb fabrics. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very good, the prices are a bit high but the fabric is perfect :-)
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Acheteur Vérifié
Rating: 4 out of 5
Fabric conforms to the description. The kids love it
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