The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
I did not receive the certificate confirming the compliance of the fabric (fireproof)
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Response from TISSUS PRICE
Hello,
The certificate has been sent to you by email. Best regards, Aurelie, Customer Service
C
Colette E.
Rating: 4 out of 5
following a purchase from 28/04/2025
Fast and quality!!!
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Monique D.
Rating: 2 out of 5
following a purchase from 29/04/2025
When placing the order, I thought this fabric had fine stripes. Disappointment upon delivery. I won't be able to use it to make the server vest. Regards, Carpe Diem Theater Troupe
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Response from TISSUS PRICE
Hello,
Thank you for your message. We are sorry to hear that the fabric does not meet your expectations.
However, we would like to clarify that the dimensions of the stripes are clearly indicated in the product photos, using a ruler visible in the image. This allows for a precise idea of the pattern before ordering.
Please feel free to contact us if you wish to make a return or for any other questions.
Best regards, Aurelie. Customer Service
F
Françoise C.
Rating: 3 out of 5
following a purchase from 26/04/2025
The royal blue fabric was not cotton poplin as ordered but looked more like rayon.
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Bornot S.
Rating: 4 out of 5
following a purchase from 22/04/2025
Package well received, minimalist packaging, some offer samples... but satisfied with my purchases
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Sophie L.
Rating: 3 out of 5
following a purchase from 16/04/2025
Non-compliance with delivery locations. As a result, no package, it was returned. And hassle to have it shipped again.
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. Following your message, a complaint has been made to your carrier and your file has been forwarded to our After-Sales Service. We will get back to you as soon as possible. Best regards, Aurelie. Customer Service
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Virginie D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Perfect
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
R
Roselyne R.
Rating: 4 out of 5
following a purchase from 28/03/2025
Nothing to report
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Marie Claire B.
Rating: 3 out of 5
following a purchase from 15/04/2025
I am a bit disappointed with the presentation of the small gloves in the kit. I have regularly ordered them, but this time, the placement of the pattern on the fabric strip does not take into account the sewing margin. In the end, the pattern is truncated of many details (animals missing parts of their legs or ears, fewer accessories). In short, what made the product interesting! I understand that this is to avoid 'wasting' fabric, but I am sure that the adjustment can be made. I wanted to bring this to your attention. Additionally, a gift was announced for €50 of purchase. I did not see it. Not a big deal in itself, but added to the disappointment.... Best regards, Mclaire Bruni
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Regarding the gift, there was a code to register that is not present on the order form. Please do not hesitate to contact Customer Service at [email protected] to know the details of the return procedures. We remain at your disposal. Best regards, Aurelie. Customer Service
E
Elisabeth C.
Rating: 2 out of 5
following a purchase from 09/04/2025
The delivery was extremely delayed knowing that I always request to be delivered at home, and this time it was not the case, the delivery took place at the post office with several days of delay. But I am very happy with the products, though.
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Patricia E.
Rating: 4 out of 5
following a purchase from 06/04/2025
Good, thank you
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Martine P.
Rating: 3 out of 5
following a purchase from 05/04/2025
Mixed feelings
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Nicole R.
Rating: 4 out of 5
following a purchase from 02/04/2025
Very nice fleece but I thought it would be a bit thicker
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Emilie R.
Rating: 3 out of 5
following a purchase from 27/03/2025
At the end of my cart, 3 items were noted as gifts without conditions that I did not receive because apparently there was a minimum purchase amount mentioned in a banner on the homepage which I did not see because I arrived directly on the page with the item I was looking for. I was therefore very disappointed upon receiving my package not to see the gifts, especially since I talked about it with my friends. I am therefore questioning a future new order with you.
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Response from TISSUS PRICE
Hello,
We are sorry to hear about your disappointment upon receiving your order. After verification, the gifts mentioned on our site were indeed offered as part of a special promotion, subject to certain conditions, including a minimum purchase amount.
This offer was visible in a banner on our homepage or in our newsletters accompanied by a code to enter in the cart to benefit from it. If this code is not added and the required amount is not reached, the gifts do not automatically add to the order.
We understand that this situation may have caused confusion, especially if you arrived directly on the product page without going through the homepage. We thank you for your feedback, which helps us improve the clarity of our communications.
We hope that the products received still brought you satisfaction. Please do not hesitate to contact us for your next order: we will be happy to assist you so that you can fully enjoy our offers.
Best regards, Aurelie. Customer Service
B
Beatrice V.
Rating: 2 out of 5
following a purchase from 25/03/2025
Not the expected quality of one of the fabrics, refund requested after returning the sample
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Florence M.
Rating: 4 out of 5
following a purchase from 24/03/2025
Fabric arrived a bit wrinkled. I was supposed to receive a pouch as a gift, but I got nothing
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Response from TISSUS PRICE
Hello,
We confirm that no pouch was planned as a gift with your order.
A spring pouch was indeed offered for any purchase until March 23, but since your order was placed on March 24, it unfortunately did not qualify for this offer.
Regarding the fabric, it was very likely slightly wrinkled during transport. A simple ironing at low temperature should restore its original appearance.
Best regards, Aurelie. Customer Service
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Annette G.
Rating: 4 out of 5
following a purchase from 27/03/2025
Very nice and easy-to-make kit models
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Delphine D.
Rating: 4 out of 5
following a purchase from 21/03/2025
I love buying sewing kits (skirts, shirts) and having fabrics printed. The delivery is fast and I always receive my complete order in good condition. What I don't like is the navigation on the site which is really not smooth.
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Inès A.
Rating: 3 out of 5
following a purchase from 19/03/2025
The fabric cutting was done crookedly. Fortunately, there was enough fabric to compensate.
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Response from TISSUS PRICE
Hello,
As the cutting is done manually, it cannot be perfectly straight, we always provide a surplus of fabric to compensate for any shifts.
Best regards
Aurelie
Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The softness of the fabric
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Second time I order where the fabrics have many defects, I find that. It's a shame that the quality of the fabrics has decreased because the prices have not gone down if you have fabrics with defects, specify that it is a second choice and adjust the prices.
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Aurelie. Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery of ordered products. Navigation on the site needs improvement.
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Acheteur Vérifié
Rating: 2 out of 5
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to leave a review. We are sorry to see that your experience was not fully satisfactory. Please feel free to contact us to explain what did not meet your expectations. Your feedback will help us improve our services.
Best regards,
Chloé
TISSUS PRICE
A
Acheteur Vérifié
Rating: 4 out of 5
Fast and careful shipping but the sample piece is very small
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Acheteur Vérifié
Rating: 4 out of 5
I love the choice of fabrics with modern patterns and the customization of fabrics! I like the website less. I find it not intuitive, the navigation and filters are not very effective.
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Acheteur Vérifié
Rating: 3 out of 5
I washed the fabric before cutting it as I always do and there at the level of the folds of the cotton fabric created during washing, the fabric discolored.
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Response from TISSUS PRICE
Hello, We apologize for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Aurelie Customer Service
A
Acheteur Vérifié
Rating: 3 out of 5
Color and description thickness.fluidity
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Response from TISSUS PRICE
Hello,
We thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
Fabrics with a lot of chemicals. Very strong smell, even after several days outside and a machine wash. Reactions in the eyes, throat, skin, and dizziness. I will not order again.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not meet your expectations.
A
Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
satisfied with the quality of the fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
A
Acheteur Vérifié
Rating: 3 out of 5
The blue is really different from what is on the screen. Unfortunately, that's the risk when ordering online. And also the stretch is only in one direction. I would have liked it to be specified.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
A
Acheteur Vérifié
Rating: 4 out of 5
precise information and fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by the color received.
I ordered a gold fabric that was yellow.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have 48 hours after receiving your order to report an error or problem with your order. M
A
Acheteur Vérifié
Rating: 4 out of 5
Fabric matches the description, a bit darker than on the site, less bright.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon!
Best regards,
Aurelie.
Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The kit fabrics are great.
A small downside is that some tutorials do not exist, which is a shame, but I managed.
Fast delivery, no issues
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Acheteur Vérifié
Rating: 4 out of 5
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