The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Disappointed by the delivery time: urgent professional order (96 hours announced at most). Delivery completely delayed: ordered on Tuesday before 4 PM received on Wednesday afternoon at a relay point instead of at home. Many but incoherent messages to track the package. Good responsiveness from customer service, however. Otherwise, the fabrics meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
fabric matching the samples
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Acheteur Vérifié
Rating: 4 out of 5
The pattern of the coated fabric is larger than in the photos on the site....and I ordered paper to make patterns, the roll arrived folded in half, so the paper is in poor condition.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The delay between the order and delivery is too long and the shipping costs are too high.
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Response from TISSUS PRICE
Hello, we remind you that the delivery time does not take into account the order preparation time as indicated in our general sales conditions. Your order was indeed sent on time within 72 hours of delivery. We thank you and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Compliant products.
A faster delivery would be a plus.
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Acheteur Vérifié
Rating: 2 out of 5
order form home delivery
delivery made to a relay point
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience. We have reported this information to Colissimo and a commercial gesture has also been sent to you by email to apologize for this inconvenience. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Good value for money.
Delivery a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
Important choice of quality items at reasonable prices. Serious preparation of the order. Fast delivery. Different secured payment options.
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Acheteur Vérifié
Rating: 4 out of 5
Good reception of my fabric, thank you
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Acheteur Vérifié
Rating: 4 out of 5
very disappointed with the actual color of the felt.... more green than yellow..
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Acheteur Vérifié
Rating: 4 out of 5
nothing special
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Acheteur Vérifié
Rating: 4 out of 5
good product
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Acheteur Vérifié
Rating: 4 out of 5
The product is beautiful, now I would like to benefit from promotions regularly.
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Acheteur Vérifié
Rating: 3 out of 5
Average quality fabric. Delivery service and timing are poor though.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service to know the details of the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Fabrics conform to the description. Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
Good quality products at reasonable prices.
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Acheteur Vérifié
Rating: 3 out of 5
The packaging is insufficient; the fabrics are rolled up on each other, all simply wrapped in plastic, not great... The delivery is well executed by the carrier but is horrifically long... order placed on the 12th, received on the 19th............ One of your competitors, Caréfil, delivers in 2 days. The fabrics are of the described and expected quality. Strong point: sample service
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Response from TISSUS PRICE
Hello, some transport agencies do not carry out shipments on weekends. Your order was sent on 14/03/2018 following the preparation time indicated in our general sales conditions and was delivered within 72 hours by your carrier DPD to the address of your choice on Monday. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Correct price, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Order received well, however, the delay was extended without reason resolved by customer service, the quality is top
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Acheteur Vérifié
Rating: 4 out of 5
The package was compressed in my mailbox, resulting in the faux leather roll being wrinkled. A small commercial gesture would be welcome
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Nice fabrics
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Acheteur Vérifié
Rating: 3 out of 5
Order and delivery OK but the quality of a product leaves something to be desired. The black double gauze has a faded color so I am disappointed
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Package arrived well. But I was disappointed by some colors (presented as matching). They are not as vibrant as in the photos and do not match at all. I took several meters, it hurts. The cotton resembling linen does not look like linen, is too thick, and its wine color lacks brightness and elegance. Fortunately, the prices are reasonable.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with all my fabric orders.
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Acheteur Vérifié
Rating: 4 out of 5
The package was delivered to my home instead of the requested pickup point, but apart from that, the fabric is beautiful. Very good quality, easy to sew.
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Acheteur Vérifié
Rating: 4 out of 5
This is my first order and I am satisfied. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Happy, product and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Product out of stock replaced after calling customer service. It's a shame to have waited a week before realizing it, so delivery was not very fast. Some errors on my part regarding products, not easy to notice...
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Acheteur Vérifié
Rating: 3 out of 5
Poor quality fabric. Huge disappointment.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
An email to customer service without response. A card payment system that got stuck (I made others during the day, so ...). A color much lighter than the photo for the jacquard and transparency for the other two fabrics, making them unusable.
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Response from TISSUS PRICE
Hello, a response has been sent to you today to address your request. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
The colors do not match the visuals on the site. In reality, they are much lighter.
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Acheteur Vérifié
Rating: 4 out of 5
Magnificent fabric, it would have deserved a photo on the roll as the colors of the edges are not the same.
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Acheteur Vérifié
Rating: 3 out of 5
Quality of fabrics very uneven.
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Response from TISSUS PRICE
Hello, we are sincerely sorry but we unfortunately do not understand your opinion. However, you can contact us by email at [email protected] or directly by phone at 04.22.14.50.00 to share your opinion and so we can respond to your requests. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Fabric exactly matching my wishes (color, quality, and durability). I highly recommend the site and will surely place more orders.
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Acheteur Vérifié
Rating: 4 out of 5
Order compliant.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality merchandise and fast delivery, the downside is the delivery price which is too high? Why no shipments via Mondial Relay which is much cheaper? Or another option...
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Acheteur Vérifié
Rating: 3 out of 5
Delivery was late... moreover, I waited twice for nothing... I lost time in my work... and money... I am a customer with you, but really not satisfied with this order. I hope you will make a gesture for my future orders. Best regards.
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Response from TISSUS PRICE
Hello, we are sorry but your order was delivered within 72 hours as indicated in our general sales conditions. However, we remind you that this timeframe does not take into account the preparation time and that we do not make shipments on weekends. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
The products are great, of very good quality. The delivery is a bit long but the quality/price ratio compensates.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was not made within the time announced by the carrier and I had to request a new date and a new delivery slot which were not respected.
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