Customer reviews of TISSUS PRICE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews

Summary of reviews

The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
As always, the delivery was in accordance with the order and quick.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery by DPD is deplorable:
1) You have to choose a large time slot, which blocks half a day, or is straddling two half-days, then we are informed at the end of this time slot that, sorry, the delivery cannot take place that day, and that we must choose another day and another time slot
So I did not receive my package
2) The pick-up points are too rare
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered, a complaint has been made to the transport company. Our customer service will get back to you to apologize for this wait. We thank you for your understanding
Best regards,
Corinne
TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Competent and very responsive staff, great choice, good price, quality is there. A big thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Very pleasant customer service, order preparation time is okay even if we always want it to be faster so we can start sewing. The quality of the products is very good and there is an interesting choice in terms of variety and price. I am just a bit disappointed with the felt swatches because the photo on the site can hardly reflect the actual shades. Satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied but I would prefer to use another parcel relay than the post office, too bureaucratic.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery went well, the package arrived on the 24th of this month, but I did not receive a message from the Colissimo service. I saw that it had arrived through the package tracking. This surprised me. Otherwise, everything was fine. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
As requested.
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Acheteur Vérifié
Rating: 4 out of 5
Very good fabric.
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Acheteur Vérifié
Rating: 4 out of 5
Fabric with large brown stains, I can't do anything with it, very disappointed with my first order.
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Acheteur Vérifié
Rating: 4 out of 5
The order is processed quickly, the delivery is fast, and the products are of good quality. (ordered on the evening of January 21 and delivered on the morning of January 25) I recommend the products from the site tissus-price.com without any problem.
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Acheteur Vérifié
Rating: 3 out of 5
disappointed between the photo presentation of the product on the site and the reality after receipt.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details of the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Color of the fabrics does not really match the photo but very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Appreciated the call for the product change due to the out of stock of certain products
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Acheteur Vérifié
Rating: 4 out of 5
very good site
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Acheteur Vérifié
Rating: 4 out of 5
Delivery charges to home too high
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Acheteur Vérifié
Rating: 4 out of 5
The 2 velvet samples are terrible: the black looks like felt and the beige is greenish and does not resemble velvet at all. Great kindness from the sellers. Impeccable and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Easy and quick
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I had requested a delivery to the post office. But no one informed me that my package had arrived. Thank you, Post.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered samples beforehand before ordering my fabric, and the fabric received does not match the sample at all. I sent two messages and still have no responses. I am a professional and cannot settle for the fabric received when my clients chose the color of the sample. Please respond to me and find a solution.
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Response from TISSUS PRICE
Hello, we are sorry for the inconvenience you encountered. Our After Sales Service has contacted you regarding this inconvenience to offer you a solution. Best regards, Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very good site, always satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Hello, for my first order I had no issues. The fabric ordered is of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
In line with what I expected
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Acheteur Vérifié
Rating: 3 out of 5
It's a shame that you have to reach 69.90 euros to avoid shipping costs.
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Response from TISSUS PRICE
Hello,
We are sorry but we have experienced price increases from our suppliers and a rise in transport costs which leads us to make price adjustments.
In order not to pass this on to our products, we have decided to impact it on the free shipping threshold which is now set at 69.90 euros.
Thank you for your understanding. Best regards, Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Happy with my fabric but disappointed by a request made in fact in the order I had asked to have 3x1m instead of 3m in one piece and it was not taken into account.
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Response from TISSUS PRICE
Hello, we are sorry but we do not provide cutting service as indicated in our general sales conditions. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Disappointed with the quality of the elastics.
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Acheteur Vérifié
Rating: 3 out of 5
Quality of the fabrics disappointing, the colors do not always match the photo.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Light gray lining that looks more like water green, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied, friendly.
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Acheteur Vérifié
Rating: 4 out of 5
The package was stuffed into the mailbox instead of being brought upstairs. But the delivery times were respected.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the order
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Acheteur Vérifié
Rating: 4 out of 5
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
Correct fabric, even if the percale is normally smoother, softer, but a very interesting price because on sale. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Fabric + flashier than the one purchased a year ago. Probably not the same dye
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Acheteur Vérifié
Rating: 3 out of 5
I had the very unpleasant surprise of discovering a fabric of very poor quality, with no hold. I don't know how I could use it. Should I put it in the closet? For now, I have no desire to order from Tissus Price MNG
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Very good. Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 2 out of 5
Fabric received with a lot of stains and especially no response from customer service and order that is not arriving on time
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Response from TISSUS PRICE
Hello, Following your complaint on 17.01 regarding a stained fabric received, the after-sales service contacted you on 18.01 in response to your email (we advise you to check your spam folder) and is waiting for additional information from you to resolve this inconvenience. Best regards, Corinne TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I received my fabric quickly but am waiting for a response from customer service regarding a fabric error upon receipt of my package... order not respected this time
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Response from TISSUS PRICE
Hello, our After Sales Service has contacted you to resolve the issue you encountered. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Received quickly. Doesn't quite match what I wanted, but the sample service is disabled until 20.02.2018. So I couldn't see it in person before ordering.
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