The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Delivery times are fast.
The cuts of the fabrics are not straight at all
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Response from TISSUS PRICE
Hello,
We remind you that we add 5 cm of extra margin to the fabric to compensate for any cutting discrepancies that may occur.
If you encounter more than 5 cm of deviation, we invite you to contact customer service by email with photos so that we can assess the problem encountered.
Best regards
Aurelie
Tissus Price.
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Acheteur Vérifié
Rating: 3 out of 5
Hello,
great kit, nothing to say about the quality of the fabric, however no instructions to carry out the project.
I had to go on YouTube to access a tutorial.
I find it a shame, it's the only point I didn't appreciate.
It was my first order.
Good evening.
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Response from TISSUS PRICE
Hello,
We inform you that the sewing tutorial is available in the product description. Indeed, there is a direct link directing you to our blog.
We also inform you that you have access to the blog directly via our site at the top right, where you can find all the tutorials for the kits offered on our site.
We remain at your disposal at 04.22.14.50.00
Best regards
Au
A
Acheteur Vérifié
Rating: 2 out of 5
I ordered kits
One of the fabrics has a printing defect.
Moreover, the kits are incomplete, the cords and instructions are missing.
The fabric frays and is therefore very difficult to work with.
A small positive point is that the patterns are very beautiful.
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Response from TISSUS PRICE
Hello,
If you encounter a problem with your order, we ask you to contact customer service directly at 04.22.14.50.00.
Regarding the kits, the cord is not missing. It is noted in the product description that you can: "Complete your basket with the cord, you will need at least 3m of cord to make your drawstring bag (see our products)
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Order delivered on time and conforms to the visual.
I would have liked some assembly instructions included but tutorials can be found on the site.
I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Available quantity and quick turnaround.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. Please note that we sent you a return label on October 24th and you have not used it yet.
If you are experiencing a technical issue, we are available at 04.22.14.50.00.
Best regards
Aurelie
Tissus Price
Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
I was very satisfied at first but upon use, I realized that the fabric frays. I bought a printed poplin fabric.
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Response from TISSUS PRICE
Hello,
We are sorry that your item disappointed you, however if the product is
A
Acheteur Vérifié
Rating: 4 out of 5
Good quality fabrics, a great customer service, never disappointed!
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
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Acheteur Vérifié
Rating: 3 out of 5
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie SAV customer service
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order worth about 49 euros. Then a second one for about the same amount. I received the merchandise....
However, I could not participate in the draw to win shopping vouchers or even an embroidery machine because the order had to be 49.95 euros!!!!!! I think I will not order again for a while: time to calm down.....
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Response from TISSUS PRICE
Hello,
We completely understand your disappointment at not being able to participate in the draw. However, to participate in the draw, the minimum order amount must indeed be 49.90 euros, as specified in our terms. It would have been necessary to add a small additional item to your cart to reach this threshold and thus participate in the draw. Don't hesitate
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
A few small printing defects. Easy to work with.
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Response from TISSUS PRICE
Hello,
We regret to see that there were defects in one of your kits; do not hesitate to contact us to find the best solution at [email protected] or at 04.22.14.50.00. ! Best regards, Aurelie Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Good quality-price ratio.
Too bad they don't offer click & collect for people living nearby, as shipping costs are very expensive.
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Response from TISSUS PRICE
Hello,
We are sorry for the shipping costs; indeed, you did not select in the France section "France 83-13-06" to benefit from reduced shipping costs of 3€ and free for any order over 29.90€.
"For departments 83-13-06: 3.00€ including VAT (free for any order over 29.90€)"
https://www.tissus-price.com/content/1-livraison
Best regards,
A
Acheteur Vérifié
Rating: 4 out of 5
I appreciated the wide widths of fabrics.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
There is a choice on the site, very reasonable shipping time, well packaged. Possibility to get free samples which allows you to have an idea before ordering certain fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
A
Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the quality of the fabrics, the newborn kit no longer includes the bias tape provided, the dishcloth fabric with the cocktail glasses is mediocre, now we will have to see the table napkins.
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Response from TISSUS PRICE
Hello,
we are sorry that you are not satisfied with your order, but after checking, you do not have a newborn kit in your order, but a childcare kit. Indeed, in 2020, bias tape was provided, but unfortunately, that is no longer the case; it is indicated on the site that you will need this supplement. Please do not hesitate to contact customer service at the
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The fabric was not straight in the machine, and the patterns are not parallel to the edge.
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed
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Response from TISSUS PRICE
Hello,
We inform you that you can find all our tutorials directly on our blog, accessible via our website.
We have organized the articles in a way to offer you practical and detailed guides to assist you step by step.
Don't hesitate to regularly check our blog to discover the latest updates and tips!
We are attaching
A
Acheteur Vérifié
Rating: 4 out of 5
The speed of delivery. The items are very good.
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Acheteur Vérifié
Rating: 3 out of 5
The packaging such as fabrics in an envelope without any protection is okay or it could pierce during transport leaves much to be desired.
And nothing too much...... really just the right amount of fabric.
Average shipping speed.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and very good quality of fabric.
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Response from TISSUS PRICE
Hello, we warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team. Thank you again for your trust and see you soon.
A
Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with the tutorial provided for the 2-compartment pouch. From the side (Pauline's explanations are good but you can't always see what she is sewing because the view is not aligned with the machine) and the end of the video (angles) you can hear the voice but see nothing. The written tutorial is too brief and without photos, since the pouches have been sold for 2 years, the tutorial could have been improved.
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Response from TISSUS PRICE
Hello, we sincerely apologize for the inconveniences encountered. Please be assured that we are doing everything possible to improve our service and meet your expectations. We thank you for your patience and understanding. Aurelie Tissus Price Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
No problem, quality and price are very good.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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