The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Very good. Better arrangement of patterns on small gloves (kit). I had reported the issue of truncated designs in the sewing margin on my previous order.
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Response from TISSUS PRICE
Dear Marie Claire,
We sincerely thank you for your positive feedback regarding the layout of the patterns on our small glove kits. We are delighted to learn that your previous comments have led to an improvement. Please feel free to share any other suggestions, your satisfaction is our priority.
Aurelie
Customer service
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NADINE K.
Rating: 4 out of 5
following a purchase from 26/08/2025
I am delighted with your fabrics and patterns as well as the sewing kits, but not at all with your delivery service. I was not informed of the delivery of my package and on top of that, I had to run after my package because it was not delivered where it should have been. That is why I only give 4 stars. Given the amount of my order, I would have liked the delivery person to take the time to ring the bell and have me sign the register as agreed when I placed my order, but in no case to leave it in front of the mailbox, it could have disappeared and my budget gone....
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your experience. We completely understand your disappointment regarding the delivery of your package.
However, we would like to clarify that delivery is carried out by an external carrier and that we unfortunately have no control over their working methods. That said, we regularly pass on our customers' feedback in order to improve the quality of service.
On our part, we ensure to prepare and ship your order as quickly as possible, and we sincerely regret that the delivery service did not meet your expectations.
We hope that your order brings you complete satisfaction, and we remain at your disposal for any questions or assistance you may need.
Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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NADINE B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Hello; I am satisfied with the fabric of the fleece blanket which did not change in the wash, however the two pieces in canvas fabric for the apron and the toy bag have frayed a lot, I wanted to bring this to your attention. Best regards. Mrs. BACON Nadine
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Response from TISSUS PRICE
Thank you very much for your feedback.
We are delighted to hear that the fleece blanket meets your satisfaction.
Regarding the apron and toy bag, it is normal for the fabric to fray if the hems are not finished, as canvas fabric is raw fabric. A finish (like an overlock or hem) helps prevent this effect during washing and use. Tissus-Price
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/09/2025
Fast delivery and quality meets expectations.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Edith B.
Rating: 4 out of 5
following a purchase from 27/08/2025
Satisfied, nothing to say, thank you
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Muriel S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Hello, everything is perfect the only issue is that the fabric bleeds When I shape it I have red fingers
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Marie F.
Rating: 4 out of 5
following a purchase from 21/08/2025
Fast delivery, beautiful quality of fabrics and they are cut perfectly.
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Catherine L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very fast delivery?
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RACHEL L.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fabric conforms to the order. I would have liked a visual tutorial, because I am missing information about the changing mat.
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Response from TISSUS PRICE
Hello,
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 25/07/2025
The fabrics are of good quality and the price is right. However, from one order to another, the colors are not the same, and as for customer service, what can I say except that it is useless, the customer is only good for buying. No consideration, no apology in case of error even though I spend an average of €2000/year at Tissus Price. And be careful because it is impossible to contact this company by phone. Moreover, delivery is long and always chargeable regardless of the order amount. I am looking to change suppliers.
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Response from TISSUS PRICE
Hello,
First of all, we would like to thank you for your loyalty and your regular orders at Tissus Price. We are sincerely sorry to read about your disappointment and wish to clarify the situation.
Please know that our customer service has handled all your emails without exception. The person responsible for printing was exceptionally absent, which may have delayed our response. Upon their return, a solution was proposed to you and your order was reprinted at our expense to correct the issue encountered.
Regarding the color difference, it comes from a technical adjustment of the printing machine, made to achieve a better quality output and more vibrant colors.
We understand that these inconveniences may have affected your experience, but rest assured that our customer service has fully fulfilled its role and that we are doing everything possible to improve our services, both in terms of quality and deadlines.
Best regards,
The Tissus Price team
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Belinda D.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant
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Claudine M.
Rating: 4 out of 5
following a purchase from 09/08/2025
disappointed with the quality of this fabric compared to a previous purchase
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Martine H.
Rating: 4 out of 5
following a purchase from 07/08/2025
Order and delivery very good. The fabric is of good quality but unfortunately the color does not suit me at all. The bronze color is too dark compared to what I wanted. It is difficult to choose a fabric without really seeing it. Best regards
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact customer service at [email protected] for details on return procedures. We remain at your disposal.
Best regards, Aurelie. Customer Service
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Van T.
Rating: 2 out of 5
following a purchase from 07/08/2025
Low quality fabric
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Michèle G.
Rating: 4 out of 5
following a purchase from 07/08/2025
Very fast shipping, lack of explanations with the kits
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ROUDAINA M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Package received in accordance with the description. The fabric is of good quality. This is not the first time I order from Tissu Price and I am always satisfied.
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Malaurie D.
Rating: 2 out of 5
following a purchase from 31/07/2025
The sewing margins are too tight
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Mathilde S.
Rating: 4 out of 5
following a purchase from 19/07/2025
After an issue with a product, they resent the product.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Ghislaine H.
Rating: 4 out of 5
following a purchase from 26/07/2025
I didn't like the color of the kit, the beige looks more pink than beige, so I had to order a new kit and this time I took the teddy bears! On the screen, the pattern looked beige but once received, it looks too pink and it's for a baby boy... bad luck....
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Response from TISSUS PRICE
Hello,
We understand your disappointment. However, it is clearly stated in the product detail on our site that the color of the kit is white and pink. The photos on the screen can sometimes vary slightly depending on the screens, but the description accurately specifies the shades of the product.
We hope the new kit with the teddy bears will suit you better. Don't hesitate to contact us if you have any other questions.
Best regards,
Customer service
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Aurelie M.
Rating: 2 out of 5
following a purchase from 22/07/2025
The quality of the fabric is really not great
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the fabric did not meet your expectations. Your feedback is valuable and will help us improve our offerings. You have 14 days to return the products, do not hesitate to contact customer service.
Best regards,
Aurelie
TISSUS PRICE.
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Marie-claire R.
Rating: 4 out of 5
following a purchase from 20/07/2025
Good
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Régine L.
Rating: 4 out of 5
following a purchase from 17/07/2025
There is nothing left but to sew! Ras
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Myriam A.
Rating: 4 out of 5
following a purchase from 13/07/2025
Fast delivery without hiccups.
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Angelique D.
Rating: 2 out of 5
following a purchase from 09/07/2025
The material is very practical, does not wrinkle but is damaged in places, very unfortunate
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Concetta C.
Rating: 4 out of 5
following a purchase from 10/07/2025
No issues
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Geraldine A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Quick preparation, satisfied with the printing thank you
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service – Support
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Veronique V.
Rating: 2 out of 5
following a purchase from 02/07/2025
Poor quality fabric
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Response from TISSUS PRICE
Hello,
Thank you for your feedback.
We are sorry to learn that the fabric did not fully satisfy you.
Your opinion is important to us, and we take it into account to continuously improve the quality of our products and services.
If you would like to provide further feedback or discuss this matter, please do not hesitate to contact us. We are here to listen to you.
Best regards,
The Tissus Price team
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Agnès B.
Rating: 4 out of 5
following a purchase from 21/06/2025
Order received and compliant
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FREDERIC D.
Rating: 2 out of 5
following a purchase from 27/06/2025
Delivery service performance very below average... Too bad...
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Response from TISSUS PRICE
Hello,
Thank you for sharing your experience. We are sincerely sorry to learn that the carrier's service did not meet your expectations.
After verification, we indeed see that your delivery was delayed several times, which is regrettable and beyond our control. Although this falls under the carrier's service, we fully understand your disappointment and would like to make a commercial gesture.
An email has been sent to you in this regard, with a small token from us to compensate for this inconvenience.
We hope to provide you with a better experience on your next order.
Best regards,
The Tissus Price team
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Marie B.
Rating: 2 out of 5
following a purchase from 25/06/2025
Photo colors not exactly matching the color of the received fabric. It's not great for matching fabrics...
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Response from TISSUS PRICE
Hello,
We are sorry to hear that the color of the received fabric did not exactly meet your expectations. Please feel free to send us a photo of the received fabric if the color difference with the photos on the site is significant — this also helps us improve the accuracy of our visuals.
For your future orders, we recommend taking advantage of our free sample service: it's a great way to check colors and assortments before finalizing your choice.
Best regards,
The Tissus Price team
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Patricia B.
Rating: 2 out of 5
following a purchase from 20/06/2025
Disappointed by the quality of the fabric. To be checked after several washes
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact Customer Service at [email protected] to know the details of the return conditions. We remain at your disposal.
Best regards, Aurelie. Customer Service
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Lyne R.
Rating: 4 out of 5
following a purchase from 17/06/2025
Too bad the fabrics are not on the straight grain, I lost a lot to put them on the straight. They are very pretty. The viscose is very good.
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Celine D.
Rating: 4 out of 5
following a purchase from 12/06/2025
Fabrics and print perfect, the only small downside is that after the first wash, white marks appear.
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patricia S.
Rating: 4 out of 5
following a purchase from 02/06/2025
Perfect the package
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Véronique B.
Rating: 4 out of 5
following a purchase from 15/06/2025
Beautiful quality fabric. However, the instructions for the kit are brief.
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Monique L.
Rating: 4 out of 5
following a purchase from 21/05/2025
good
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Isabelle G.
Rating: 4 out of 5
following a purchase from 31/05/2025
Good customer follow-up. Small problem during delivery, a product was missing but after claiming I received the missing product.
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Arlette T.
Rating: 4 out of 5
following a purchase from 31/05/2025
Perfect: speed, never disappointed with the quality of the products
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Hélène B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Good
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