The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
The red color does not match the red on your site. This one is more orange..
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry that the color does not meet your expectations.
The colors displayed on a screen may differ from reality. Several factors can influence their rendering, including your screen settings (brightness, contrast, calibration) as well as the conditions under which the photos were taken, such as lighting.
That is why a slight difference in shade between the product received and its display on our site may be observed.
To avoid any disappointment, it is also possible to order a sample before purchase. This allows you to check the color in your chosen lighting conditions and ensure that it meets your expectations.
We remain at your disposal if you have any other questions.
Best regards,
Tissus Price
C
Céline C.
Rating: 2 out of 5
following a purchase from 16/04/2026
No response from customer service to my request
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your message.
The indicated delay of 2 working days only refers to shipping.
Since your order consists of products printed on demand, a delay of 2 to 3 working days is necessary for their production. Therefore, you should expect a total delay of about 5 working days (production + shipping).
In general, orders are delivered within about a week after validation.
We thank you for your patience and remain at your disposal if you have any other questions.
Best regards,
Customer Service
Tissus Price
L
Lou T.
Rating: 2 out of 5
following a purchase from 15/04/2026
I thought the fabric was 100% cotton, but I ended up with a lycra fabric. I think I will still make a creation with it
Translated reviews
M
Motomi V.
Rating: 2 out of 5
following a purchase from 31/03/2026
I regularly order fabrics from Tissus Price and this is the 3rd time I receive fabrics with defects, printing defects, fabrics with stains. I accepted a promo code instead of a product exchange for the 2nd consecutive printing defect for the same pattern. Finally, I was told that the promo code has already expired! (Without giving the end date of validity) It's really a shame, the patterns are quite pretty in general, but there are quite a few defects. I ordered 5 times on this site and received 4 fabrics with defects. Obviously, these are 'new products' made to order, not clearance products.
Translated reviews
B
BELLON M.
Rating: 2 out of 5
following a purchase from 11/03/2026
The Tutto does not match the thick velvet I received. I couldn't sew the handles
Translated reviews
Response from TISSUS PRICE
Hello,
The tutorials are designed to adapt to all materials. You just need to adjust the material used, especially choosing a needle suitable for the fabric (thicker for velvet, for example). Don't hesitate to also adjust the tension and type of stitch to make sewing the handles easier.
Thank you for your understanding.
Best regards
Tissus Price
C
corinne P.
Rating: 2 out of 5
following a purchase from 10/02/2026
Very low quality fabric
Translated reviews
N
Nathalie E.
Rating: 2 out of 5
following a purchase from 29/01/2026
Hello, I take this opportunity to notify you that I did not receive the quantity of fabric ordered. I ordered 9m and received 8.30m. Your fabric will be used to make part of the costumes for a children's show and was calculated at a minimum because the budget is very tight. If I had received 9.30m I would have given 5 stars with a thank you for the generous cut. Thank you in advance for your diligence. Best regards
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience you encountered. Our After-Sales Service will get back to you to send you the missing fabric immediately. We thank you for your understanding and look forward to seeing you again on our online store TISSUS-PRICE.com. Best regards-Customer Service
V
Violene M.
Rating: 2 out of 5
following a purchase from 27/12/2025
Regular and loyal customer but very disappointed with this order especially the cat wipes which once sewn are all eliminated on one side impossible to offer!!!! so I have reservations about a next limited order
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your loyalty and for your feedback. We understand your disappointment. For the cat wipes, it is normal for long hairs to slightly spread on the sides after sewing. This does not affect their quality or use in any way, but we understand that it may be a problem if you wanted to give them as a gift.
However, we take your comments very seriously and will pass them on to our team to improve our products. We hope that despite this small detail, you will be able to enjoy your wipes and that your future orders will fully satisfy you.
Thank you again for your loyalty and understanding.
Tissus Price
L
Lydie R.
Rating: 2 out of 5
following a purchase from 14/12/2025
Fast shipping but elastic lace only in one direction contrary to the announcement
Translated reviews
D
Dee M.
Rating: 2 out of 5
following a purchase from 08/12/2025
Poor quality print, ordered velvet and received something cheap and like neoprene. Would never use
B
Brigitte T.
Rating: 2 out of 5
following a purchase from 01/12/2025
Good quality fabrics but poorly cut (order 1m: 1m on one side of the fabric but 96cm on the other side). I am available to provide you with photos of the measurements
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your interest in the quality of our fabrics. Our cuts are made using calibrated equipment that is regularly checked, which allows us to guarantee the announced lengths.
In this regard, a length discrepancy on the same cut such as the one you indicate does not meet our manufacturing standards.
We remain at your disposal to discuss this matter.
Tissus Price
S
Sandrine T.
Rating: 2 out of 5
following a purchase from 21/11/2025
You need to be very careful to read everything from A to Z
Translated reviews
M
Mara L.
Rating: 2 out of 5
following a purchase from 23/11/2025
I was not warned that this is a small size and I only realized it after cutting the fabric and after trying it. However, I keep the item to make a gift.
Translated reviews
C
claire T.
Rating: 2 out of 5
following a purchase from 22/11/2025
very poorly made site for the mini washcloths, very disappointed...
Translated reviews
F
fabienne K.
Rating: 2 out of 5
following a purchase from 27/10/2025
Fast and careful delivery. Good quality white bias. However, out of the 10 rolls ordered, I am very disappointed with some rolls: the joints were glued edge to edge and not sewn... They need to be redone. I reported this to customer service, and received a standard response (returning the non-compliant rolls, at the risk of receiving similar ones...)
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
M
Martine C.
Rating: 2 out of 5
following a purchase from 10/10/2025
I ordered a red gingham fabric that was advertised with 10 mm squares, but they are actually only 5 mm. It does not match the one I already have and with which I have already sewn curtains. I am disappointed.
Translated reviews
V
Vanessa G.
Rating: 2 out of 5
following a purchase from 03/10/2025
Quality products, but many problems with the website, delivery (dropped off elsewhere than the requested point) and especially the customer service Tissus Price which shirks all responsibility (we have to manage...) and turns out to be just as unpleasant on the phone as by email, as soon as there is a problem.
Translated reviews
Response from TISSUS PRICE
Hello,
We understand that you are not satisfied. However, you contacted our after-sales service to request an intervention with the Colissimo company to change your pickup point, as you did not wish to go there. Unfortunately, we have no power over Colissimo's decisions.
We inform you that Colissimo reserves the right to change a customer's pickup point when it is closed or full.
They follow a regulation specific to their company, over which we have no influence.
Best regards
Tissus price
S
Stéphanie B.
Rating: 2 out of 5
following a purchase from 25/07/2025
The fabrics are of good quality and the price is right. However, from one order to another, the colors are not the same, and as for customer service, what can I say except that it is useless, the customer is only good for buying. No consideration, no apology in case of error even though I spend an average of €2000/year at Tissus Price. And be careful because it is impossible to contact this company by phone. Moreover, delivery is long and always chargeable regardless of the order amount. I am looking to change suppliers.
Translated reviews
Response from TISSUS PRICE
Hello,
First of all, we would like to thank you for your loyalty and your regular orders at Tissus Price. We are sincerely sorry to read about your disappointment and wish to clarify the situation.
Please know that our customer service has handled all your emails without exception. The person responsible for printing was exceptionally absent, which may have delayed our response. Upon their return, a solution was proposed to you and your order was reprinted at our expense to correct the issue encountered.
Regarding the color difference, it comes from a technical adjustment of the printing machine, made to achieve a better quality output and more vibrant colors.
We understand that these inconveniences may have affected your experience, but rest assured that our customer service has fully fulfilled its role and that we are doing everything possible to improve our services, both in terms of quality and deadlines.
Best regards,
The Tissus Price team
V
Van T.
Rating: 2 out of 5
following a purchase from 07/08/2025
Low quality fabric
Translated reviews
M
Malaurie D.
Rating: 2 out of 5
following a purchase from 31/07/2025
The sewing margins are too tight
Translated reviews
A
Aurelie M.
Rating: 2 out of 5
following a purchase from 22/07/2025
The quality of the fabric is really not great
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the fabric did not meet your expectations. Your feedback is valuable and will help us improve our offerings. You have 14 days to return the products, do not hesitate to contact customer service.
Best regards,
Aurelie
TISSUS PRICE.
A
Angelique D.
Rating: 2 out of 5
following a purchase from 09/07/2025
The material is very practical, does not wrinkle but is damaged in places, very unfortunate
Translated reviews
V
Veronique V.
Rating: 2 out of 5
following a purchase from 02/07/2025
Poor quality fabric
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your feedback.
We are sorry to learn that the fabric did not fully satisfy you.
Your opinion is important to us, and we take it into account to continuously improve the quality of our products and services.
If you would like to provide further feedback or discuss this matter, please do not hesitate to contact us. We are here to listen to you.
Best regards,
The Tissus Price team
F
FREDERIC D.
Rating: 2 out of 5
following a purchase from 27/06/2025
Delivery service performance very below average... Too bad...
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for sharing your experience. We are sincerely sorry to learn that the carrier's service did not meet your expectations.
After verification, we indeed see that your delivery was delayed several times, which is regrettable and beyond our control. Although this falls under the carrier's service, we fully understand your disappointment and would like to make a commercial gesture.
An email has been sent to you in this regard, with a small token from us to compensate for this inconvenience.
We hope to provide you with a better experience on your next order.
Best regards,
The Tissus Price team
M
Marie B.
Rating: 2 out of 5
following a purchase from 25/06/2025
Photo colors not exactly matching the color of the received fabric. It's not great for matching fabrics...
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry to hear that the color of the received fabric did not exactly meet your expectations. Please feel free to send us a photo of the received fabric if the color difference with the photos on the site is significant — this also helps us improve the accuracy of our visuals.
For your future orders, we recommend taking advantage of our free sample service: it's a great way to check colors and assortments before finalizing your choice.
Best regards,
The Tissus Price team
P
Patricia B.
Rating: 2 out of 5
following a purchase from 20/06/2025
Disappointed by the quality of the fabric. To be checked after several washes
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact Customer Service at [email protected] to know the details of the return conditions. We remain at your disposal.
Best regards, Aurelie. Customer Service
F
Fernande F.
Rating: 2 out of 5
following a purchase from 03/05/2025
Very disappointed with customer service. I called because I had no response to my email, the person from the service was very unpleasant. It was my fault for not seeing that additional sewing materials were needed to make the car organizer kits. I find it unfortunate that there is no return document and no way to do one on the site. If that existed, it would be easier and the return costs lower. I paid almost €9 in postal fees.
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your message and we are sorry to hear that your experience with our service was not satisfactory.
We would like to apologize if the phone exchange you had with our team seemed unpleasant to you. Our goal is always to assist our customers in a caring and professional manner. We will follow up with the concerned person to prevent this from happening again.
Regarding the car organizer kits, we understand your frustration if the information about the additional materials was not sufficiently clear. We will review the product sheet to ensure that the necessary elements are indicated in a more visible and explicit manner.
As for the return procedure, we understand that its absence online can make the process more complicated. However, for technical and logistical reasons, it is unfortunately not possible for us to offer an automated return system via our site at this time. We are aware of this, and we are still looking for solutions to make this step as simple as possible for our customers.
Finally, we understand that return costs can represent a significant expense. These remain the responsibility of the customer according to our general conditions, but your remark is entirely legitimate, and it will be taken into account in our reflection on improving the service.
Thank you again for your constructive feedback.
Best regards, Aurelie, Customer Service
M
Marie-Hélène P.
Rating: 2 out of 5
following a purchase from 02/05/2025
The burgundy muslin purchased with the burgundy polyester satin does not match the color. It is red and not burgundy. I am disappointed with the response from customer service which essentially says: after verification, everything is correct in terms of fabric and color. I will not be able to carry out the project I wanted with this combination which is ultimately not what it is supposed to be.
Translated reviews
Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the color difference between the burgundy muslin and the burgundy polyester satin.
Indeed, after verification, customer service confirmed that the order was compliant in terms of fabric reference and color. That being said, if the shade does not meet your expectations or is not suitable for your project, you can certainly return the product. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return process. We remain at your disposal. Best regards, Aurelie. Customer Service
M
Monique D.
Rating: 2 out of 5
following a purchase from 29/04/2025
When placing the order, I thought this fabric had fine stripes. Disappointment upon delivery. I won't be able to use it to make the server vest. Regards, Carpe Diem Theater Troupe
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for your message. We are sorry to hear that the fabric does not meet your expectations.
However, we would like to clarify that the dimensions of the stripes are clearly indicated in the product photos, using a ruler visible in the image. This allows for a precise idea of the pattern before ordering.
Please feel free to contact us if you wish to make a return or for any other questions.
Best regards, Aurelie. Customer Service
E
Elisabeth C.
Rating: 2 out of 5
following a purchase from 09/04/2025
The delivery was extremely delayed knowing that I always request to be delivered at home, and this time it was not the case, the delivery took place at the post office with several days of delay. But I am very happy with the products, though.
Translated reviews
B
Beatrice V.
Rating: 2 out of 5
following a purchase from 25/03/2025
Not the expected quality of one of the fabrics, refund requested after returning the sample
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
-
Translated reviews
Response from TISSUS PRICE
Hello,
Thank you for taking the time to leave a review. We are sorry to see that your experience was not fully satisfactory. Please feel free to contact us to explain what did not meet your expectations. Your feedback will help us improve our services.
Best regards,
Chloé
TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Fabrics with a lot of chemicals. Very strong smell, even after several days outside and a machine wash. Reactions in the eyes, throat, skin, and dizziness. I will not order again.
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not meet your expectations.
A
Acheteur Vérifié
Rating: 2 out of 5
I ordered kits
One of the fabrics has a printing defect.
Moreover, the kits are incomplete, the cords and instructions are missing.
The fabric frays and is therefore very difficult to work with.
A small positive point is that the patterns are very beautiful.
Translated reviews
Response from TISSUS PRICE
Hello,
If you encounter a problem with your order, we ask you to contact customer service directly at 04.22.14.50.00.
Regarding the kits, the cord is not missing. It is noted in the product description that you can: "Complete your basket with the cord, you will need at least 3m of cord to make your drawstring bag (see our products)
A
Acheteur Vérifié
Rating: 2 out of 5
-
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. Please note that we sent you a return label on October 24th and you have not used it yet.
If you are experiencing a technical issue, we are available at 04.22.14.50.00.
Best regards
Aurelie
Tissus Price
Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the quality of the fabrics, the newborn kit no longer includes the bias tape provided, the dishcloth fabric with the cocktail glasses is mediocre, now we will have to see the table napkins.
Translated reviews
Response from TISSUS PRICE
Hello,
we are sorry that you are not satisfied with your order, but after checking, you do not have a newborn kit in your order, but a childcare kit. Indeed, in 2020, bias tape was provided, but unfortunately, that is no longer the case; it is indicated on the site that you will need this supplement. Please do not hesitate to contact customer service at the
A
Acheteur Vérifié
Rating: 2 out of 5
Disappointed
Translated reviews
Response from TISSUS PRICE
Hello,
We inform you that you can find all our tutorials directly on our blog, accessible via our website.
We have organized the articles in a way to offer you practical and detailed guides to assist you step by step.
Don't hesitate to regularly check our blog to discover the latest updates and tips!
We are attaching
A
Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with the tutorial provided for the 2-compartment pouch. From the side (Pauline's explanations are good but you can't always see what she is sewing because the view is not aligned with the machine) and the end of the video (angles) you can hear the voice but see nothing. The written tutorial is too brief and without photos, since the pouches have been sold for 2 years, the tutorial could have been improved.
Translated reviews
Response from TISSUS PRICE
Hello, we sincerely apologize for the inconveniences encountered. Please be assured that we are doing everything possible to improve our service and meet your expectations. We thank you for your patience and understanding. Aurelie Tissus Price Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
1st order no problem, 2nd order, printing issue on fabric... supposedly normal so if I don't like it I return it at my expense...
Translated reviews
Response from TISSUS PRICE
Hello,
We are sorry that the design of the product does not please you. But we indicated to you during our email exchanges that the kit has no defects, the pattern was created this way.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at the address sav@
A
Acheteur Vérifié
Rating: 2 out of 5
-
Translated reviews
We use cookies for audience measurement and improving user experience.
English 