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Rating: 2 out of 5
Poor quality and rough cuts. I am disappointed.
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
2 star reviews
Reset filtersA
Rating: 2 out of 5
I am disappointed with the material.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a 30-day period to return the purchased product from the date of delivery if it...
A
Rating: 2 out of 5
The fabric is not of good quality.
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Rating: 2 out of 5
The reopening of the store as it was before the fire is really a plus for choosing fabrics.
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Rating: 2 out of 5
The color gradient seen on the site was not the same when I received it. There was an absence of red.
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Response from TISSUS PRICE
Hello, Your order concerns fabric samples. Samples do not always allow for the entirety of a pattern due to the size that this pattern can be. We remind you that you can place an order for 50cm to obtain more fabric and discover the entire pattern if needed. Best regards. Rebecca TISSUS PRICE
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Rating: 2 out of 5
Very disappointed with the quality of one of the items, mustard yellow nautical faux leather, the faux leather looks nothing like those previously purchased, what a shame.
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Rating: 2 out of 5
I bought the children's gloves kit for pets + Reversible Pot Holder kit + a personalized shopping bag. I find that the kits are incomplete. For me, a kit includes all the necessary materials to complete the project) + a manual or a link to find the video. Your products are great, it's a shame that the seam allowances are missing, which makes the creations shrink. Your project.
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Response from TISSUS PRICE
Hello, for ecological reasons, we remind you that all the tutorials for our kits are available online on our blog here: https://www.tissus-price.com/smartblog Most of our kits are complete and some products are called "coupon" in order to be able to complete them with other products of your choice as indicated in the description. Of course, you can always improve.
A
Rating: 2 out of 5
I have not yet received the order
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Response from TISSUS PRICE
Hello, your package is on its way. It will soon be delivered to the relay point you chose when placing your order. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
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Rating: 2 out of 5
order placed on October 20 and still no news... disappointing
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Response from TISSUS PRICE
Hello, after checking your order, one of the kits you ordered is a product that we print on demand and its preparation time can vary from 2 to 7 working days. We confirm that your order has been finalized and shipped today. You should receive it by November 3, 2023. We thank you for your understanding and wish you a
A
Rating: 2 out of 5
I ordered 2 meters of polar fabric with short pile before confirming my order (10 minutes before) I called Tissu Price to confirm that it is indeed short pile polar because
Previously (at Tissu Print) they made a mistake.
The lady on the phone confirmed to me that it is indeed short pile polar, I received my order and I got silky polar, I called saying there is a mistake, we
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Previously (at Tissu Print) they made a mistake.
The lady on the phone confirmed to me that it is indeed short pile polar, I received my order and I got silky polar, I called saying there is a mistake, we
Response from TISSUS PRICE
Hello, we are really sorry for this mistake and would like to apologize for this inconvenience. Our customer service contacted you today to quickly provide a solution. Not having received a response, please do not hesitate to contact me again at 04.22.14.50.00 or by email at [email protected]. Thank you in advance for your help and understanding and I re
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Rating: 2 out of 5
Order from 14/10 not received, tracking stopped on 18/10, no response to my follow-up. This company that I appreciated no longer does the job, that is to say selling sewing materials at reasonable prices. Too bad.
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Response from TISSUS PRICE
Hello, a response message may have been sent to you on 24/10/2023 regarding the shipment of your order. Unfortunately, the textile industry is facing price increases on certain materials, but we always try to offer competitive prices for everyone. We thank you for your understanding and wish you a good reception. Best regards.
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Rating: 2 out of 5
The black color bleeds onto the light colors on my advent calendar, and it would be nice to make more videos on assembling your products like the oven mitts for example.
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Rating: 2 out of 5
The carrier delivered with a 24-hour delay. Too bad.
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Rating: 2 out of 5
Lack of precision in the description of the sponge fabric. The sponge is velvet, impossible for the child to wipe their mouth with this bib for children.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with your purchase. The material received is not velvet but corresponds well to bamboo sponge, which is known for its absorbent properties. It has also been tested with children before being put on sale. We recommend making these towels by doubling them if you want them to be even more absorbent with a little more.
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Rating: 2 out of 5
Order placed on Friday evening, sent a message because I forgot a reference, called on Monday morning just at opening so the order had not yet been processed to add the reference and I was told that it was not possible as it had already been processed which I doubt. Very disappointed this time because I have been ordering for years and every month with significant amounts!!
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Response from TISSUS PRICE
Hello, Unfortunately, I am sorry but we have checked the status of your order and despite your email and your call, it had already been prepared quickly. The fabrics were therefore cut and shipped on a roll. We are one of the few companies that accept the fact that you may forget a product and to create a voucher to avoid paying for it.
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Rating: 2 out of 5
I was missing some fabric...30 cm. You have to cut it yourself. It would be nice to offer cutting service
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Rating: 2 out of 5
2 big stains in the middle of a 20-meter coupon. Fortunately, I am going to make curtains... hoping that it doesn't prevent me from making the planned number
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Response from TISSUS PRICE
Hello, we are sorry, unfortunately I fear that your order number does not correspond to an order of 20m of fabric nor to the photo you sent us. We only have panda patterned fabrics that are linked to this order. Please feel free to contact our customer service at 04.22.14.50.00 or by email at [email protected] with your order number.
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Rating: 2 out of 5
For each piece delivered, the delivery is multiplied by as many pieces as you buy. It's a bit of a scam.
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Response from TISSUS PRICE
Hello, unfortunately we did not understand your request. You ordered a single product (health record kit) and we shipped it in a small package that was delivered to your address in Luxembourg in your mailbox. We remain at your disposal if you need help with the delivery or if you need advice on the fabric or its making. Best regards.
A
Rating: 2 out of 5
I am very disappointed. I ordered samples for a tablecloth making project. The sheet of paper on which the samples are stapled is very wrinkled. I have to present the samples to a client. It would have been more professional to receive these samples on a cardboard sheet or better presented. I doubt the professionalism of your site because of this. It certainly sends a bad impression.
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Rating: 2 out of 5
The product title was announced as muslin, whereas the delivered fabrics are a voile, which is totally different. Voile photo, I inserted a sample of muslin next to it! As for the delivery, nothing to complain about, serious site.
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Response from TISSUS PRICE
Hello,
Can you contact us by email with the photos?
Can you contact us by email with the photos?
A
Rating: 2 out of 5
Disappointed, twice. Fabric very poorly described online does not match the description provided. Received ultra thick cotton canvas for making curtains and not for making sheets.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
A
Rating: 2 out of 5
It has been 10 days since I placed my order and I still haven't received anything.
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience. Some products you ordered are printed in France to measure and the preparation time may therefore vary. We confirm that your order was shipped today and that delivery is scheduled for this Friday, March 17, 2023. We sincerely hope you will like it and wish you a good reception.
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Rating: 2 out of 5
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Rating: 2 out of 5
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Rating: 2 out of 5
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A
Rating: 2 out of 5
Hello. More explanations about the fabric materials because, when you are a novice like me, upon receiving the fabrics, there are surprises. I was expecting cotton and received Burlington, I didn't know what it was.
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Rating: 2 out of 5
Too bad the fabric has nothing to do with the one on the site, it is much duller.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
A
Rating: 2 out of 5
They announce an order prepared in 96 hours.... it has been 10 days that my order is still pending on their site... better to say nothing than to announce deadlines that are not met
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Response from TISSUS PRICE
Hello,
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
Hello, I cannot evaluate my order as I have not received it, but Colissimo indicates it has been delivered.
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Response from TISSUS PRICE
Hello, Your package was delivered to the mailbox on 19/10/2022, we invite you to check so that you can retrieve your order. Best regards. Rebecca TISSUS PRICE
A
Rating: 2 out of 5
The fabric is described as gold in color and in an art deco style, which really matches the photo presented on the site (see attached screenshot). But it does not correspond at all to the actual product (see attached photo), which is in brown, orange, and yellow colors, and has a kitsch 70s style, unusable for what I wanted to do. Money and time wasted.
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Response from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit for a future order as you wish. Don't hesitate to
A
Rating: 2 out of 5
Hello, it has been a week since I ordered and I still haven't received my order, it's very long, sorry.
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Response from TISSUS PRICE
Hello, we are sorry, the preparation times for the products you ordered are indicated as 2 to 7 days of preparation. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Rating: 2 out of 5
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Rating: 2 out of 5
The fabric is nice but the whole set does not match the description; usually, a kit includes all the elements for making the model as well as an explanation. There is none of that, just a piece of fabric. Very disappointing.
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Rating: 2 out of 5
No choice in certain categories and a vague site.
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Rating: 2 out of 5
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Rating: 2 out of 5
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Rating: 2 out of 5
No news about the order placed last Thursday
The payment was accepted
And no shipment, no email
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The payment was accepted
And no shipment, no email
Response from TISSUS PRICE
Hello,
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 2 out of 5
How can it be that 7 days have passed and it still hasn't been shipped!
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Response from TISSUS PRICE
Hello,
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 2 out of 5
I still haven't received it!
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Response from TISSUS PRICE
Hello, I fear that the post office you chose for the delivery of your package did not inform you of its availability. Your package was indeed delivered on 18/11 to the post office, three days after placing your order. Do not hesitate to pick it up with an ID.
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Rating: 2 out of 5
More than a week after my order, it is still being prepared...
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