The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Regarding item M7466 it is unusable for me as I received the explanation in 3 different languages: German, English, and Spanish. I did not receive it in French. I am a beginner in sewing and I am not able to translate it. If you could send it to me in my language: FRENCH, it would indeed be more suitable
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the problem encountered as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
The delivery by DPD is deplorable:
1) You have to choose a large time slot, which blocks half a day, or is straddling two half-days, then we are informed at the end of this time slot that, sorry, the delivery cannot take place that day, and that we must choose another day and another time slot
So I did not receive my package
2) The pick-up points are too rare
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered, a complaint has been made to the transport company. Our customer service will get back to you to apologize for this wait. We thank you for your understanding
Best regards,
Corinne
TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
I ordered samples beforehand before ordering my fabric, and the fabric received does not match the sample at all. I sent two messages and still have no responses. I am a professional and cannot settle for the fabric received when my clients chose the color of the sample. Please respond to me and find a solution.
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Response from TISSUS PRICE
Hello, we are sorry for the inconvenience you encountered. Our After Sales Service has contacted you regarding this inconvenience to offer you a solution. Best regards, Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
Fabric received with a lot of stains and especially no response from customer service and order that is not arriving on time
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Response from TISSUS PRICE
Hello, Following your complaint on 17.01 regarding a stained fabric received, the after-sales service contacted you on 18.01 in response to your email (we advise you to check your spam folder) and is waiting for additional information from you to resolve this inconvenience. Best regards, Corinne TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
Delivery service way too long. Order made on 10/08 and still nothing on 18/08. Moreover, email request to know where to deliver the package because it is too big. The logic would be to take the address given in the category.
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Acheteur Vérifié
Rating: 2 out of 5
Unfortunately, the sequins do not hold.. And the piece is filled with sequins.. So it cannot be used much. Hello, we are sorry for the inconvenience you encountered. We will,
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Acheteur Vérifié
Rating: 2 out of 5
Big big problem with the delivery of my order... you should change your service provider because they misled me for a week and a half. Impossible to contact them by email or by phone. And of you
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Acheteur Vérifié
Rating: 2 out of 5
Items ordered on Friday, July 28 at 12:50..Delivery Thursday, August 3 in the late morning..COLISSIMO package well sealed, intact, accessories in a well-sealed bag inside the package..Delivery note to the
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Acheteur Vérifié
Rating: 2 out of 5
Not attentive to the customer, I ordered a satin that was out of stock, I requested a credit note to order another fabric of a similar color, but more expensive, I did receive my fabric, but no credit note.
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Acheteur Vérifié
Rating: 2 out of 5
In fact, these are not real madras. I should have suspected it with a width of 135 since madras are 160 wide. They are not vibrant, it's as if there was a thread in the weave that grays the colors.
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Acheteur Vérifié
Rating: 2 out of 5
Regarding delivery and speed, nothing to say, everything was fine but regarding the fabric: 2 out of 4 meet my expectations. The 2 floral ones are not nice at all, especially in quality. Very disappointed. B
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Acheteur Vérifié
Rating: 2 out of 5
BJ, the delivered elastic cord does not measure 3 mm. It is about 1.5 mm. Does not match the order..Regards..Hello, We are sorry for the inconvenience you encountered. Our After-Sales Service,
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Acheteur Vérifié
Rating: 2 out of 5
Too long shipping of the package.. Poor quality of fabrics (weaving showing defects, loose fabrics). Hello, we are sorry for the inconvenience you encountered.. Please note that you have access to a
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Acheteur Vérifié
Rating: 2 out of 5
poor real-time information communication: available meters were incorrect. No response to my numerous calls. The fabrics are not even cut straight. Great dissatisfaction. I will not order again
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Acheteur Vérifié
Rating: 2 out of 5
Order of 13m supposedly available for purchase, after payment I receive an email informing me that only 10.45m are available..Of course, customer service manages as best as they can by giving me the 0.45m (royal) and I re
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Acheteur Vérifié
Rating: 2 out of 5
Not satisfied received the delivery of 1m of felt for a roll of 15m ordered. Hello. We are sorry for the inconvenience you encountered. Our Customer Service has already reached out.
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Acheteur Vérifié
Rating: 2 out of 5
Here is the text I sent to Tissus-Price following my order which summarizes the situation: I received my package but the glass head pins are missing. On the invoice, the quantity is circled.
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Acheteur Vérifié
Rating: 2 out of 5
I am disappointed because the color of the photo is not at all the same. Hello,. We apologize for the inconvenience encountered.. We remind you that we have a free sample sending service vi
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Acheteur Vérifié
Rating: 2 out of 5
Order placed, but I still haven't received anything. Hello, .After checking with our services, it appears that your package has indeed been delivered to the relay point you selected. We invite you to
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Acheteur Vérifié
Rating: 2 out of 5
Two items ordered. One of the two was not the right one. Quality of the fabric not pleasant despite the engaging photo on the site. Hello, .We are sorry for the inconvenience you encountered. Our Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
The delivery is impeccable..However, I ordered some faux leather and in my order, 1 linear meter of blue faux leather is in very poor condition...the faux leather has large crease marks. Very difficult to fix.
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Acheteur Vérifié
Rating: 2 out of 5
Good quality product, perfect packaging.
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Acheteur Vérifié
Rating: 2 out of 5
Supposedly the delivery person left a notice on April 12 in the mailbox. False, we received nothing. On the 24th, surprised to have received nothing, we contacted Tissu Price who got closer to the
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Acheteur Vérifié
Rating: 2 out of 5
Order supposed to be delivered in 72 hours, no information except to be told after a week that one of my products is out of stock... I still haven't received the product that was supposed to replace it.
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Acheteur Vérifié
Rating: 2 out of 5
I find that the fabric is really too thin for furniture. Hello,... We are sorry that you are not satisfied with the fabrics ordered. You have the option to return the products.
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Acheteur Vérifié
Rating: 2 out of 5
Problem with several colors of fabrics too dark compared to the description. The broken white duchess satin is actually off-white and a cotton percale off-white is almost yellow beige... When you are a professional
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Acheteur Vérifié
Rating: 2 out of 5
I only received part of my order because apparently one of the products is out of stock. Firstly: It's a shame that this was not indicated at the time of the order. Secondly: after asking for
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Acheteur Vérifié
Rating: 2 out of 5
The delivery service is not up to par. My package was sent to another person. As a result, more than two weeks of waiting.. Moreover, it is very difficult to reach the phone number.
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with the received fabrics that did not match their description on the site..
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Acheteur Vérifié
Rating: 2 out of 5
No news about my order since 5-01,
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Acheteur Vérifié
Rating: 2 out of 5
I am missing a spool of thread in my package..I made a complaint, and still no response....Hello,..Please excuse us for the inconvenience encountered, the after-sales service has left you a message po
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Acheteur Vérifié
Rating: 2 out of 5
Fabrics arrived with dye defects. Honestly disappointed. Hello,.. We are sorry for the inconvenience encountered, the after-sales service will contact you to resolve the issue.. We will
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Acheteur Vérifié
Rating: 2 out of 5
disappointed because the color of the fabric does not match the photo. but what's the point of claiming, the shipping and return costs will be more expensive than the fabric,
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Acheteur Vérifié
Rating: 2 out of 5
The fabric is advertised as aubergine color and it is rather burgundy red, Hello. We are sorry that you are not satisfied with the ordered fabric.. We remind you that we have a sample sending service.
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Acheteur Vérifié
Rating: 2 out of 5
I appreciated the service and the choice of fabrics as well as the fast and efficient delivery. However, the quality of the fabric leaves something to be desired: the fabric runs at the slightest pin prick.
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Acheteur Vérifié
Rating: 2 out of 5
Hello. Disappointed by the quality of the fabric, I expected a small velvet, the pattern does not match the photo.. luckily it was on sale... Hello, we are sorry that you are not satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed, I placed several orders with Tissus Price and during the last one I could not be delivered in full because between the time of my order and its processing, the fabric was no longer in stock. So...
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Acheteur Vérifié
Rating: 2 out of 5
Chosen fabric announced as available at the time of order and ultimately not available. No refund but only a credit. Hello, please excuse us for this stock error, our Purchasing Service is doing everything
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Acheteur Vérifié
Rating: 2 out of 5
Samples never received, same for my father-in-law's order. Had to go to the store in the neighboring department. Hello, we apologize for the inconveniences you may have encountered.
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery but the color is much lighter compared to the original photo. Hello. We apologize for the inconvenience encountered.. We remind you that we have a sample sending service
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