English 
A
Rating: 3 out of 5
Catastrophic Colissimo delivery
Translated reviews
Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 625 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
3 star reviews
Reset filtersA
Rating: 3 out of 5
The blackout fabric lets some light through... not really satisfied in this case it should be blackout....
Translated reviews
A
Rating: 3 out of 5
A part of the order returned because it was not identical to my usual product.
Translated reviews
A
Rating: 3 out of 5
A bit disappointed because the deck fabric does not have a selvage on each side. Too bad, but the fabric seems solid. A matter to follow in the coming years.
Translated reviews
A
Rating: 3 out of 5
I am disappointed with my order because the gold fabric is not gold at all but yellow, and for the other fabrics in the wipe kit I took, the color is not great, it does not match the image at all and on top of that it is sponge fabric. Very disappointed, I am not ready to recommend this..
Translated reviews
A
Rating: 3 out of 5
The fabric is what I expected
Translated reviews
A
Rating: 3 out of 5
Good.
Translated reviews
A
Rating: 3 out of 5
Delivery a bit long, address problem!! Yet the address on my account is correct.
Translated reviews
Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The quality of some fabrics leaves much to be desired; out of 4 types of dark fabrics, washed only once in the machine at 40°C, they came out unusable, appearing like old fabrics that have lost their colors!! Not sure I will return!
Translated reviews
Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you to offer you a solution. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The merchandise is confirmed, only the delivery is a bit slow.
Translated reviews
Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
I am still waiting for a response from customer service for 3 missing products and one stained!!
Translated reviews
Response from TISSUS PRICE
Hello, A response email was sent to you on 29/04/2020. We kindly invite you to check your spam folder. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Very beautiful fabrics.... thank you again. However, the DPD delivery service is catastrophic.... it reschedules the delivery without warning and does not follow the instructions to enter the parking lot.... anyway!
Translated reviews
Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Beautiful quality of the fabric... delivery too too... long... I know there was the lockdown. But other sites delivered faster.
Translated reviews
Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The elastic for the masks is not really mask elastic. Too bad. The mask elastic is significantly softer.
Translated reviews
A
Rating: 3 out of 5
Hello,
Processing time for the order a bit long.
Best regards.
Translated reviews
Processing time for the order a bit long.
Best regards.
Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
I was deceived I ordered elastic and was delivered a plastic strip that I threw in the trash
Translated reviews
A
Rating: 3 out of 5
Due to confinement, the delivery is delayed this time, otherwise no problems, but the service is average: I asked twice to be informed about the approximate delivery date, no response both times... even saying we are out of stock, we don't know... would have been correct.
Translated reviews
Response from TISSUS PRICE
Hello,
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 3 out of 5
Too long for delivery.
Translated reviews
Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
For delivery, it's quite acceptable, for customer service, it's the same. But for the merchandise, what a disappointment, the satin ribbon is not of first quality, it doesn't shine and the color leaves much to be desired, the fuchsia pink is really very light. Disappointed with my purchases, I can't even continue my work.
Translated reviews
Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with the products ordered. However, you can return them so that we can issue you a credit or a refund for the products according to your wish. Do not hesitate to contact us at 04.22.14.50.00 or by email at [email protected]. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The fabric shrinks a lot in the wash or there wasn't 1 meter ordered for each piece of fabric
Translated reviews
A
Rating: 3 out of 5
Fabric is good as described.
Translated reviews
A
Rating: 3 out of 5
Satisfied.
Translated reviews
A
Rating: 3 out of 5
Package arrived open and very damaged.
Fabric with many creases. Unrecoverable even with ironing.
Translated reviews
Fabric with many creases. Unrecoverable even with ironing.
Response from TISSUS PRICE
Hello,
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
A
Rating: 3 out of 5
I did not receive the entire order, the nails that are essential for fixing are missing
Translated reviews
A
Rating: 3 out of 5
The size of the samples does not allow for a proper assessment.
Translated reviews
A
Rating: 3 out of 5
13 days for a package from France to Belgium, I find that unacceptable!
Translated reviews
Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Too long for a sample
Translated reviews
A
Rating: 3 out of 5
Good merchandise but defective delivery. Did not deal with customer service.
Translated reviews
A
Rating: 3 out of 5
My products were very good but the delivery was really disappointing. I received it late compared to your estimate (several days later) but especially the box was flattened during transport, your carrier did not pay attention to the packages at all.
Translated reviews
A
Rating: 3 out of 5
I did not receive an email response, and when I do, the reply is brief.
Translated reviews
A
Rating: 3 out of 5
Thanks to the samples, I find that the thickness of the lycras is not thick enough. Otherwise, the colors displayed on the site are true to the products.
Translated reviews
A
Rating: 3 out of 5
I ordered fabric samples that I did not receive.
Otherwise, fast delivery.
Translated reviews
Otherwise, fast delivery.
A
Rating: 3 out of 5
After 3 weeks of waiting, I finally received my order as I had requested. But a bit disappointed to have to follow up more than once before getting my package shipped and not having received a clear response during my calls..
Translated reviews
Response from TISSUS PRICE
Hello, response emails have indeed been sent to your email address, but it is possible that our mail arrived in your spam folder like the first email. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
The faux fabric was not packed in a cardboard tube but in a simple plastic bag, resulting in marks on it because the delivery people obviously folded it. Very disappointed. Moreover, the DPD company is made up of incompetents - the delivery was announced to me three times, canceled twice, and arrived an hour late on the third day. Very very disappointed.
Translated reviews
Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our after-sales service will get back to you to offer you the opportunity to obtain this fabric in good condition again. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
I had attached a message to my order asking if it was possible to cut the 5m section ordered into 3 equal parts. I did not receive a response but upon receiving my order, I was disappointed to see that it had not been done...
Translated reviews
Response from TISSUS PRICE
Hello, a response message was sent to you the day after your order to inform you that we are sorry but we do not provide cutting services as indicated in our general sales conditions. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
VERY GOOD CUSTOMER SERVICE
But I did not receive the goods due to the fire, so I cannot rate the products or the delivery... which gives an average rating... sorry.
But despite the events, customer service responded to my requests quickly, the refund was processed in a timely manner.
I recommend as soon as they reopen
Translated reviews
But I did not receive the goods due to the fire, so I cannot rate the products or the delivery... which gives an average rating... sorry.
But despite the events, customer service responded to my requests quickly, the refund was processed in a timely manner.
I recommend as soon as they reopen
A
Rating: 3 out of 5
Delivery postponed by several days
Translated reviews
A
Rating: 3 out of 5
The color of the product is really different from that on the site. Total disappointment...
Translated reviews
Response from TISSUS PRICE
Hello, we remind you that we have a service for sending free samples via our online store that allows you to verify if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Hello, I am not disappointed with my order, but I find the delivery costs too expensive especially for delivery to a relay point. Best regards
Translated reviews