The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Hello, your package was delivered within 72 hours this Wednesday, October 7, 2020, by post. We invite you to contact Colissimo or to reach us at 04.22.14.50.00 if you have not received your package. Best regards. Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, The roll of fabric arrived broken in two. I had to re-roll it so that the fabric wouldn't get damaged. Best regards, Béatrice Morvan
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Acheteur Vérifié
Rating: 3 out of 5
Does not match my order at all, I requested permission to return the package
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Acheteur Vérifié
Rating: 3 out of 5
2 faux leathers have marks and poorly done packaging
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The problem is the delivery method. I was absent at the time of delivery. This evening upon returning, I found a note indicating that my package was left at number 20.
I went to number 20 and they told me they don't have my package.
Impossible to reach the delivery person or your customer service.
I rang all my neighbors to find my package.
I am very disappointed with the delivery. This is not
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Response from TISSUS PRICE
Hello, we have contacted your DPD agency so they can provide you with more details as well as the name of the person to whom your delivery person left your package at number 20. We also invite you to contact your agency at the phone number that was sent to you by email or to contact us during our opening hours. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Catastrophic Colissimo delivery
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Acheteur Vérifié
Rating: 3 out of 5
The blackout fabric lets some light through... not really satisfied in this case it should be blackout....
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Acheteur Vérifié
Rating: 3 out of 5
A part of the order returned because it was not identical to my usual product.
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Acheteur Vérifié
Rating: 3 out of 5
A bit disappointed because the deck fabric does not have a selvage on each side. Too bad, but the fabric seems solid. A matter to follow in the coming years.
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed with my order because the gold fabric is not gold at all but yellow, and for the other fabrics in the wipe kit I took, the color is not great, it does not match the image at all and on top of that it is sponge fabric. Very disappointed, I am not ready to recommend this..
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Acheteur Vérifié
Rating: 3 out of 5
The fabric is what I expected
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Acheteur Vérifié
Rating: 3 out of 5
Good.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery a bit long, address problem!! Yet the address on my account is correct.
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Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The quality of some fabrics leaves much to be desired; out of 4 types of dark fabrics, washed only once in the machine at 40°C, they came out unusable, appearing like old fabrics that have lost their colors!! Not sure I will return!
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you to offer you a solution. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The merchandise is confirmed, only the delivery is a bit slow.
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
A
Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
I am still waiting for a response from customer service for 3 missing products and one stained!!
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Response from TISSUS PRICE
Hello, A response email was sent to you on 29/04/2020. We kindly invite you to check your spam folder. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Very beautiful fabrics.... thank you again. However, the DPD delivery service is catastrophic.... it reschedules the delivery without warning and does not follow the instructions to enter the parking lot.... anyway!
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Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Beautiful quality of the fabric... delivery too too... long... I know there was the lockdown. But other sites delivered faster.
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Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The elastic for the masks is not really mask elastic. Too bad. The mask elastic is significantly softer.
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Acheteur Vérifié
Rating: 3 out of 5
Hello,
Processing time for the order a bit long.
Best regards.
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Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I was deceived I ordered elastic and was delivered a plastic strip that I threw in the trash
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Acheteur Vérifié
Rating: 3 out of 5
Due to confinement, the delivery is delayed this time, otherwise no problems, but the service is average: I asked twice to be informed about the approximate delivery date, no response both times... even saying we are out of stock, we don't know... would have been correct.
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Response from TISSUS PRICE
Hello,
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Too long for delivery.
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Response from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
For delivery, it's quite acceptable, for customer service, it's the same. But for the merchandise, what a disappointment, the satin ribbon is not of first quality, it doesn't shine and the color leaves much to be desired, the fuchsia pink is really very light. Disappointed with my purchases, I can't even continue my work.
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Response from TISSUS PRICE
Hello, we are sorry that you are not satisfied with the products ordered. However, you can return them so that we can issue you a credit or a refund for the products according to your wish. Do not hesitate to contact us at 04.22.14.50.00 or by email at [email protected]. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The fabric shrinks a lot in the wash or there wasn't 1 meter ordered for each piece of fabric
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Acheteur Vérifié
Rating: 3 out of 5
Fabric is good as described.
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
Package arrived open and very damaged.
Fabric with many creases. Unrecoverable even with ironing.
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Response from TISSUS PRICE
Hello,
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the entire order, the nails that are essential for fixing are missing
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Acheteur Vérifié
Rating: 3 out of 5
The size of the samples does not allow for a proper assessment.
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Acheteur Vérifié
Rating: 3 out of 5
13 days for a package from France to Belgium, I find that unacceptable!
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Response from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Too long for a sample
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Acheteur Vérifié
Rating: 3 out of 5
Good merchandise but defective delivery. Did not deal with customer service.
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Acheteur Vérifié
Rating: 3 out of 5
My products were very good but the delivery was really disappointing. I received it late compared to your estimate (several days later) but especially the box was flattened during transport, your carrier did not pay attention to the packages at all.
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive an email response, and when I do, the reply is brief.
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Acheteur Vérifié
Rating: 3 out of 5
Thanks to the samples, I find that the thickness of the lycras is not thick enough. Otherwise, the colors displayed on the site are true to the products.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered fabric samples that I did not receive.
Otherwise, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
After 3 weeks of waiting, I finally received my order as I had requested. But a bit disappointed to have to follow up more than once before getting my package shipped and not having received a clear response during my calls..
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Response from TISSUS PRICE
Hello, response emails have indeed been sent to your email address, but it is possible that our mail arrived in your spam folder like the first email. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
The faux fabric was not packed in a cardboard tube but in a simple plastic bag, resulting in marks on it because the delivery people obviously folded it. Very disappointed. Moreover, the DPD company is made up of incompetents - the delivery was announced to me three times, canceled twice, and arrived an hour late on the third day. Very very disappointed.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our after-sales service will get back to you to offer you the opportunity to obtain this fabric in good condition again. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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