Customer reviews of TISSUS PRINT

9,5 /10

Based on 755 published reviews

5 656 87% 4 48 6% 3 29 4% 2 5 1% 1 17 2%

Summary of reviews

The online store TISSUS PRINT is highly praised for its exceptional product quality, with many customers noting the vibrant colors and accurate prints on various fabrics, including plush velvet and T-shirts. The turnaround time for orders is consistently highlighted as impressively fast, often exceeding customer expectations for delivery speed. Customer service receives commendations for its responsiveness and professionalism, ensuring that shoppers feel supported throughout their experience.

Reviews 1, 2 and 3 stars

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Kaourou F.

Published on 13/10/2023 à 18h09 following a purchase from 06/10/2023

The documents received were not compliant and after use there are still residues on the printed material.

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Cecilia M.

Published on 13/09/2023 à 16h47 following a purchase from 04/09/2023

The swatches are a good idea for choosing fabric, but only the envelope with the mail arrived at my house. The envelope was partly unstuck, so the swatches must have fallen out during the journey. Too bad...

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Response from TISSUS PRINT Published on 14/09/2023

Hello, We are very sorry about this inconvenience. Please do not hesitate to contact our Customer Service at [email protected] to request the return of your samples. All you need to do is specify your request and confirm a delivery address so that we can send you a complete sample pack as soon as possible. Yours faithfully Rebecca TISSUS PRINT

Catherine C.

Published on 21/08/2023 à 15h21 following a purchase from 11/08/2023

Hello, 1st test job and no color match.

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Response from TISSUS PRINT Published on 22/08/2023

Hello, we're sorry you're not happy with the fabric you received. We confirm that we have printed your file according to the color profile of your original file. The colors reproduced correspond to the design you sent us after finalizing your order. In the event of a new order, please remember to order a sample of your design so that you can better distinguish the colors once printed on fabric. We may also recommend that you test a design with several different shades, so that you can decide which color is best for you if you want a precise result. Thank you for your understanding. We remain at your disposal. Yours faithfully Rebecca TISSUS PRINT

Aude C.

Published on 16/06/2023 à 15h08 following a purchase from 07/06/2023

Very disappointed. I've been a customer for years, and have never had any problems with the printing of my patterns, until my last order. The pattern was incorrectly repeated on my last order, so I'm left with over 20m of unusable fabric, and Tissu print offers me nothing but 10% off my next order. Very disappointed!

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Response from TISSUS PRINT Published on 19/06/2023

Hello, We are sorry that you are not satisfied with your last order. As indicated by e-mail and telephone, your motif was repeated normally, i.e. from left to right and top to bottom. If you need a particular repeat (e.g. quincunx, half-round, mirror...) our customization tool allows you to do so with a pre-purchase preview. You can also indicate your wish to modify the repeat in advance by e-mail or by clicking on "Leave a message" before finalizing your order. It is also important to order a sample on our website before purchasing a large quantity. Despite the fact that we have not made any mistakes with the preparation and dispatch of your order, we have in fact given you a 10% discount on your next order as a gesture of goodwill for one year. We thank you for your understanding and remain at your disposal. Yours faithfully Rebecca TISSUS PRINT

Acheteur Vérifié

Published on 01/04/2023 à 13h06 following a purchase from 09/03/2023

Very, very long lead times for samples

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Acheteur Vérifié

Published on 20/03/2023 à 09h04 following a purchase from 14/03/2023

I was disappointed with the print, there's no brightness and I feel like there's a slightly grey haze over all my graphics.
As for delivery, the deadlines were met.

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Acheteur Vérifié

Published on 03/03/2023 à 19h01 following a purchase from 20/02/2023

Already 10 to prepare my package since the date February 20 I received March 3 I was obliged to call to prevent that my order still in preparation after Appel they sent. Me personally I order more ever fabrics and very hard cousin and not cut not ready I not appreciate the work

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Acheteur Vérifié

Published on 19/02/2023 à 18h00 following a purchase from 10/02/2023

Very thin towel, more beach sheet than towel, but the photo is clear though.

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Acheteur Vérifié

Published on 04/02/2023 à 21h55 following a purchase from 20/01/2023

Nice print, but it's a shame that the result is not to scale 1, despite what's advertised. This cotton shrinks by 1% along the width and 4% along the length... my 25 cm squares measure 24.7 cm X 24 cm after printing. Nice print, but beware of image distortion.

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Acheteur Vérifié

Published on 28/11/2022 à 19h13 following a purchase from 23/10/2022

We had specified in the comments what we wanted and we received something else.

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Acheteur Vérifié

Published on 28/11/2022 à 13h49 following a purchase from 16/11/2022

fast turnaround but transfer quality is not perfect. the ink sometimes has trouble coming off the substrate.

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