Customer reviews of TISSUS PRINT

9,5 /10

Based on 755 published reviews

5 656 87% 4 48 6% 3 29 4% 2 5 1% 1 17 2%

Summary of reviews

The online store TISSUS PRINT is highly praised for its exceptional product quality, with many customers noting the vibrant colors and accurate prints on various fabrics, including plush velvet and T-shirts. The turnaround time for orders is consistently highlighted as impressively fast, often exceeding customer expectations for delivery speed. Customer service receives commendations for its responsiveness and professionalism, ensuring that shoppers feel supported throughout their experience.

Reviews 1 and 4 stars

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Sophie D.

Published on 05/12/2023 à 08h15 following a purchase from 28/11/2023

Amazing print, however, I have a doubt about the fabric, it's not a cotton poplin

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Guy R.

Published on 30/11/2023 à 18h54 following a purchase from 22/11/2023

very good meets my expectations

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marie F.

Published on 25/11/2023 à 17h25 following a purchase from 16/11/2023

Nice surprise, print true to pattern colors Pleasant texture

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Olivier C.

Published on 06/11/2023 à 09h34 following a purchase from 26/10/2023

In this print on cotton, it's clear that the rendering is less vivid than on polyester. Are there any special provisions for preparing files accordingly to remedy this?

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Cecilia M.

Published on 13/09/2023 à 16h47 following a purchase from 04/09/2023

The swatches are a good idea for choosing fabric, but only the envelope with the mail arrived at my house. The envelope was partly unstuck, so the swatches must have fallen out during the journey. Too bad...

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Response from TISSUS PRINT Published on 14/09/2023

Hello, We are very sorry about this inconvenience. Please do not hesitate to contact our Customer Service at [email protected] to request the return of your samples. All you need to do is specify your request and confirm a delivery address so that we can send you a complete sample pack as soon as possible. Yours faithfully Rebecca TISSUS PRINT

Giuliano L.

Published on 09/09/2023 à 22h12 following a purchase from 05/09/2023

Nothing to say order received and clean well printed

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Catherine C.

Published on 21/08/2023 à 15h21 following a purchase from 11/08/2023

Hello, 1st test job and no color match.

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Response from TISSUS PRINT Published on 22/08/2023

Hello, we're sorry you're not happy with the fabric you received. We confirm that we have printed your file according to the color profile of your original file. The colors reproduced correspond to the design you sent us after finalizing your order. In the event of a new order, please remember to order a sample of your design so that you can better distinguish the colors once printed on fabric. We may also recommend that you test a design with several different shades, so that you can decide which color is best for you if you want a precise result. Thank you for your understanding. We remain at your disposal. Yours faithfully Rebecca TISSUS PRINT

Catherine H.

Published on 17/08/2023 à 15h56 following a purchase from 12/08/2023

The fabric is of good quality, the colors are true to the design and the print is sharp. However, the fabric was not protected in the packaging.

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Flavia B.

Published on 16/08/2023 à 20h47 following a purchase from 04/08/2023

Good grip

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Gabriel L.

Published on 14/08/2023 à 14h53 following a purchase from 09/08/2023

We'll order again

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Abdoulaye K.

Published on 03/08/2023 à 12h49 following a purchase from 20/07/2023

Slightly lacking in ergonomics and fluidity in the customization software

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Adele B.

Published on 06/07/2023 à 17h51 following a purchase from 24/06/2023

Great service and beautifully printed...thanks

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Aude C.

Published on 16/06/2023 à 15h08 following a purchase from 07/06/2023

Very disappointed. I've been a customer for years, and have never had any problems with the printing of my patterns, until my last order. The pattern was incorrectly repeated on my last order, so I'm left with over 20m of unusable fabric, and Tissu print offers me nothing but 10% off my next order. Very disappointed!

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Response from TISSUS PRINT Published on 19/06/2023

Hello, We are sorry that you are not satisfied with your last order. As indicated by e-mail and telephone, your motif was repeated normally, i.e. from left to right and top to bottom. If you need a particular repeat (e.g. quincunx, half-round, mirror...) our customization tool allows you to do so with a pre-purchase preview. You can also indicate your wish to modify the repeat in advance by e-mail or by clicking on "Leave a message" before finalizing your order. It is also important to order a sample on our website before purchasing a large quantity. Despite the fact that we have not made any mistakes with the preparation and dispatch of your order, we have in fact given you a 10% discount on your next order as a gesture of goodwill for one year. We thank you for your understanding and remain at your disposal. Yours faithfully Rebecca TISSUS PRINT

Acheteur Vérifié

Published on 20/05/2023 à 12h31 following a purchase from 09/05/2023

Good overall ergonomics. However, managing a 10-meter jpeg file means reducing the definition to 150dpi. The solution would therefore be to use your individual file layout application; but it seems that the original dimensions are not respected. What's more, there seems to be a discrepancy between the fabric widths indicated on the samples, and those specified on the site. Would the site's widths be those of the maximum printable area?

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Acheteur Vérifié

Published on 15/04/2023 à 16h17 following a purchase from 23/03/2023

A small problem with the delivery time of the parcel but the customer service was very efficient. Order well received.

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Acheteur Vérifié

Published on 01/04/2023 à 13h06 following a purchase from 09/03/2023

Very, very long lead times for samples

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Acheteur Vérifié

Published on 29/03/2023 à 13h20 following a purchase from 06/03/2023

The site is practical, but my order was held up for more than 2 weeks because I had to wait for payment, even though it was perfectly settled. Once the misunderstanding was cleared up, the order was quickly and perfectly executed.

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Acheteur Vérifié

Published on 21/03/2023 à 16h13 following a purchase from 09/03/2023

I had a bit of trouble figuring out what I wanted to do. I wanted to repeat a pattern on a fabric and didn't know where to go. But once I'd found the icon, I was able to do everything without any difficulty.

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Acheteur Vérifié

Published on 03/03/2023 à 19h01 following a purchase from 20/02/2023

Already 10 to prepare my package since the date February 20 I received March 3 I was obliged to call to prevent that my order still in preparation after Appel they sent. Me personally I order more ever fabrics and very hard cousin and not cut not ready I not appreciate the work

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Acheteur Vérifié

Published on 19/02/2023 à 18h00 following a purchase from 10/02/2023

Very thin towel, more beach sheet than towel, but the photo is clear though.

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Acheteur Vérifié

Published on 30/01/2023 à 17h44 following a purchase from 22/01/2023

Good reception of the parcel, good quality fabric and printing but the navigation on the site is not very clear.

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Acheteur Vérifié

Published on 20/01/2023 à 10h21 following a purchase from 10/01/2023

The print is of good quality except for the edges (which are folded and the print is not on the right side). There are 0 finishes and the site takes a long time to relax. It's a bit hard to use.
But overall it does the job.

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Acheteur Vérifié

Published on 24/12/2022 à 07h25 following a purchase from 12/12/2022

No problems, fast delivery

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Acheteur Vérifié

Published on 29/11/2022 à 20h21 following a purchase from 22/11/2022

A little disappointed by the quality

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Acheteur Vérifié

Published on 28/11/2022 à 19h13 following a purchase from 23/10/2022

We had specified in the comments what we wanted and we received something else.

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