TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Given the price, it would be desirable to have packaging and a box of much better quality! Slightly torn cardboard and a bag open to 70% of its seal. In short: to be reviewed. Regards.
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Response from TOMOJO
Thank you for your feedback Laurent, I am sorry for the inconvenience. We have made the decision to choose paper packaging (and not plastic) so that our entire process, from the production of kibbles to the moment you receive your package at home, works in favor of sustainable development. Regarding the packaging, this necessarily means that we take the risk of having issues, like the one you mentioned. In summer, we encounter sealing problems at the top of the package, which we have reported to our supplier. When you notify us, we certainly find a solution (usually sending a new package). A member of customer service will contact you shortly :)
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Julie
Rating: 5 out of 5
Order placed with a French brand, transparent, which sincerely commits to a transition towards a more respectful animal feeding model at all levels (quality, sourcing, production, packaging, impact on natural resources, communication). Very good customer follow-up. My 3 large dogs perfectly assimilate the product. We are delighted. Now we need to more widely generalize the use of insect protein so that costs are more affordable. Thank you to the founders.
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Response from TOMOJO
Our customers are our best spokespersons Julie, you are proof of that. Thank you a thousand times for this comment that warms our hearts! Our dream is for the use of insect protein to be generalized so that we can offer less expensive kibbles, so that more people can afford them!
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Camille
Rating: 2 out of 5
A bit disappointed, I was hoping to have enticing treats that would convince my dog, unfortunately he doesn't want to eat them. So, some bags of treats that are a bit expensive with a composition mostly made of cereals.
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Response from TOMOJO
Thank you for your feedback Camille, sorry to learn that your dog did not appreciate his new treats. Our treats are more expensive than average because insect protein is 4x more expensive than traditional meat. Moreover, the presence of cereals allows the treats to have a better texture, provide fibers (to improve digestion and facilitate transit + give better volume to stools) and proteins and trace elements/vitamins like iron for example.
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Anne
Rating: 5 out of 5
Product well received, meets expectations.
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Response from TOMOJO
Thank you for taking the time to leave your review Anne! Glad to know that the delivery went well and that the product suits you and your cat!
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S.wade
Rating: 5 out of 5
Great cat food and great subscription scheme!!
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Response from TOMOJO
Thank you so much Sophie, it means a lot to us!
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Alice
Rating: 5 out of 5
Nothing to complain about, everything is perfect. I am subscribed because my kitten loves his kibbles! Delivery is super precise. And on top of that, the kibbles respect the planet, what more could you ask for?
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Response from TOMOJO
Alice, you make us blush! ?? We are, of course, at your disposal.
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Jm
Rating: 5 out of 5
It's perfect, deliveries are on time and my dog, who has been fed Tomojo for a year and a half, is in perfect health. We recently went on a 30km hike with a 2000m elevation gain, without any issues. Great!
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Response from TOMOJO
Your dog has more endurance than most members of the Tomojo team, Jeff ?? We are delighted to know that we are contributing to the well-being and good health of your furry friend!
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Laure C.
Rating: 4 out of 5
Hello, I am a loyal consumer of 'ant kibble', as my beloved mistress likes to call it, but she regularly encounters difficulties in changing the delivery frequency of my kibble. They arrive too early and she cannot ideally adjust the frequency despite her changes. Thank you for your help!
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Response from TOMOJO
Alice from customer service will contact you to resolve this, Laure! Thank you for your loyalty ??
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Julie G.
Rating: 5 out of 5
I am satisfied with my choice and my animals are happy. Tomojo is eco-friendly, it is a digestible, balanced, and hypoallergenic diet. It is developed and tested by professionals for quality meals without animal suffering. A big thank you. There may be a lack of presence in nearby stores. Nevertheless, I am also delighted with the delivery.
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Response from TOMOJO
Thank you, Julie, your satisfaction makes us happy ?? We are increasingly developing our presence in stores, whether in supermarkets or independent/bulk stores, we have a map on our site to visualize them all!
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Caroline A.
Rating: 5 out of 5
Very good food but my dog being terribly allergic, it has not been sufficient to remedy his diarrhea and vomiting problems. I think if we can stabilize, I could resume this food which ethically corresponds much better to my approach.
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Response from TOMOJO
Oh no, I am sorry to hear that ?? Especially since our kibbles are formulated to be as hypoallergenic as possible... I hope it can stabilize and that your dog will feel better, Caroline!
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Aurore B.
Rating: 5 out of 5
As an ergonomist, I can only appreciate the user experience on the site. We can adjust the subscription as we wish, and we are notified of the next delivery in advance to postpone or cancel it. Regarding the kibbles themselves, I have nothing to say. My cats appreciate them, and nothing to report on their side (they have a good figure, have neither lost nor gained weight, normal stools, normal appetite...)
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Response from TOMOJO
Your compliments please us, Aurore, thank you ?? Happy to know that your furry friends love their kibbles! As for the user experience, I will pass the message to the marketing team ??
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Nadege B.
Rating: 5 out of 5
Despite a first shipping accident (damaged package and kibble bag), your service was able to respond quickly and send a new bag very quickly!
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Response from TOMOJO
Call us Usain Bolt ?????? Your satisfaction is one of our priorities, Nadège!
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Mabriez
Rating: 5 out of 5
A very simple way to reduce our environmental impact while maintaining the well-being of our four-legged companion. The subscription is really the best option for me.
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Response from TOMOJO
Thank you very much, Laetitia ?? We are delighted to have found a solution to satisfy your furry friends and you too!
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Bastien
Rating: 5 out of 5
Everything is okay, nothing to say.
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Response from TOMOJO
Thank you for taking the time to leave your review, Bastien! ????
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Beatrice D.
Rating: 5 out of 5
An efficient service and kibbles very much appreciated by my 3 beloved dogs....
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Response from TOMOJO
Happy to know that your 3 furry friends appreciate their Tomojo kibbles, Béatrice ??
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Willie B.
Rating: 5 out of 5
Perfect, good product, good delivery.
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Response from TOMOJO
Thank you, Willie! We are, of course, at your disposal ??
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Jerome R.
Rating: 5 out of 5
My cats love them. The subscription service is great. I was looking for ethical and vegan kibbles and I came across this brand that corresponds 100% to my beliefs.
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Response from TOMOJO
Thank you very much, Jérôme ?? Many people think our kibbles are vegetarian, but that's not the case! ?? Insects are an alternative protein, but remain an animal protein, which works in favor of sustainable development, promotes the circular economy, and does not pollute soils and waterways.
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Jordi O.
Rating: 5 out of 5
I have been giving these kibbles to my two cats for a month now and both are delighted, they are in great shape and they prefer eating these kibbles over their old chicken-based ones.
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Response from TOMOJO
Your review is a pleasure to read, Jordi, thank you! We are delighted to contribute to the health and well-being of your cats ??
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Valentin
Rating: 2 out of 5
The delivery method of my subscription changed while increasing in price, for a service unable to deliver to my home.
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Response from TOMOJO
Thank you for your feedback Valentin. I hope our email exchanges have clarified the situation for you.
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Corinne H.
Rating: 5 out of 5
My cat loves them thank you thank you
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Response from TOMOJO
Great! We are delighted Corinne ?? thank you!
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Pauline T.
Rating: 5 out of 5
Very serious company. Responses to emails are very quick. My cat loves the silky fur treats. I highly recommend.
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Response from TOMOJO
Thank you very much Pauline! Responding to our customers' requests quickly is one of our priorities ??
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Sophie G.
Rating: 5 out of 5
My cat loves these kibbles They smell good and natural It's ecological too
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Response from TOMOJO
Thank you very much Sophie! We are delighted that you have a thought for our beautiful planet ?? and that you are won over by our kibbles!
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Christophe B.
Rating: 5 out of 5
Easy order, fast delivery, great kibbles good for the planet.
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Response from TOMOJO
Thank you Christophe! We remain, of course, at your disposal :)
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Quitterie D.
Rating: 5 out of 5
my dog and my cats are fond of Tomojo kibbles, they are full of vitality and keep in shape, the whole family is won over long live Tomojo!
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Response from TOMOJO
Wow Quitterie, your comment makes us blush ?? Glad to know that the whole family is won over!
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Èygèhg
Rating: 5 out of 5
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Response from TOMOJO
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Guillaume M.
Rating: 5 out of 5
Fast delivery and perfect kibbles for my cat ??
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Response from TOMOJO
Thank you for taking the time to leave your review Guillaume, you give us the mojo ??
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Isabelle
Rating: 5 out of 5
My dog and my cat love them and they are in great shape
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Response from TOMOJO
Great Isabelle! Happy to know that your fur balls are living life to the fullest with their Tomojo kibbles ????
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Mme S.
Rating: 5 out of 5
Quality product, extremely fast delivery, sturdy package, nothing to say!
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Response from TOMOJO
Thank you Aurélie, your comment makes us very happy!
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Bn
Rating: 5 out of 5
Our dogs have loved Tomojo for a long time!
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Response from TOMOJO
Thank you for your comment Brigitte! Glad to know that your dogs are loyal to their Tomojo kibbles ??
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Rose
Rating: 5 out of 5
Tomojo subscription. We can adjust according to needs Delivery time incredibly efficient! Quality of kibble. The cat loves it. Highly recommended with eyes closed.
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Response from TOMOJO
Thank you for the trust you place in us Rose, we are delighted to support you and your cat in your daily life!
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Anne D.
Rating: 5 out of 5
Fast and careful shipping
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Response from TOMOJO
Great Anne! We remain, of course, at your disposal :)
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Caroline A.
Rating: 5 out of 5
Our little beagle adopted Tomojo kibble at just 6 months. First, we gave her puppy kibble and then we switched to adult kibble. She loves it and has never had any digestive issues. Being environmentally conscious, this kibble is an excellent alternative to traditional kibble. Plus, the subscription system is great: fast delivery, ideal size. I recommend this kibble with my eyes closed.
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Response from TOMOJO
Thank you Caroline, your comment makes us very happy! Glad to know that the kibble suits your furry friend and that the subscription system works for you ??
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André C.
Rating: 4 out of 5
Our cats really enjoy it, but for delivery management, with each change in frequency, the system did not take the changes into account ?? Today it seems to be set, and everything is OK.
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Response from TOMOJO
Thank you for taking the time to leave your review André ?? When you change the frequency, the date of the next order is not modified, it also needs to be changed. Then, everything updates. We are aware that this is not very practical and we are looking for a solution!
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Marwan R.
Rating: 5 out of 5
To feed our little 5-month-old Shetland sheepdog, we had been looking for a kibble brand that combines respect for the environment and that appeals to our dog. After trying several brands, often poorly digested by our Shetland, we chose Tomojo (among other things by comparing the composition of the kibble). And it turns out that the brand meets exactly the search criteria! Our dog loves it and digests it very well, and we are convinced that consuming insects rather than animal flesh is beneficial for our planet. We now feed her only with Tomojo. I recommend ??
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Response from TOMOJO
That's great Marwan! Glad you found a shoe that fits you (or rather, fits your dog's paw). Indeed, insect protein is about 85% digestible, which is higher than the digestibility of conventional meat proteins. Moreover, our kibble contains yucca extract, chia seeds, and yeasts: these foods contribute to your furry friend's digestive comfort!
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Marie
Rating: 5 out of 5
My puppy switched to Tomojo kibble around 8 months, which was recommended to me for its super clean and environmentally friendly recipe. And since she turned one, I have been giving her adult kibble. She liked both a lot. A little less the treats (like kids, she likes chemical stuff lol) More seriously, the subscription system is super practical and adapted to every appetite and size of dog! So I recommend it 300%
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Response from TOMOJO
It's great to know that our kibble has been with your puppy since he was 8 months old, Marie ?? Thank you for your comment!
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Audreylilas F.
Rating: 5 out of 5
I really like this site. The kibble is natural, the biscuits too. Insect-based, it's innovative and it doesn't smell bad like other kibble. Great for allergic cats.
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Response from TOMOJO
All these compliments make us blush Audrey, thank you very much! Indeed, our kibble is very good for allergic cats because we only have one source of animal protein, which reduces the risk of allergies and they also contain a limited number of allergens (no eggs, dairy products or wheat)!
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Client(E)
Rating: 5 out of 5
My daughter-in-law recommended TOMOJO kibble to me and gave me a sample. I tested by putting a bowl of TOMOJO and a bowl of their usual kibble. Cachou didn't hesitate for a second, he went straight for the TOMOJO kibble. Zorro made two trips to his usual kibble, and on the third trip, he chose the TOMOJO kibble and didn't change back. I still have some old kibble, so I made a mix before gradually switching to TOMOJO kibble. Adopted! And I forgot to mention that the treats were also adopted, especially for Zorro who didn't like the different treats I offered him. I put them in a ball, and they disappear very quickly!
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Response from TOMOJO
Your comment is a pleasure to read Christine! Glad that Cachou and Zorro have adopted the Tomojo kibble ??
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Claire
Rating: 5 out of 5
As always, perfect
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Response from TOMOJO
Oh, thank you very much Claire! Your satisfaction is one of our priorities ??
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Pauline S.
Rating: 4 out of 5
My dog loves the kibble, he discovered it for the first time in a bulk store that closed in the city where I live, and it's the first time I'm ordering it. I ordered a bit too large, however, the treats I got for him he doesn't like too much, but he loves the kibble.
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Response from TOMOJO
Thank you for taking the time to leave your review Pauline! We have two ranges of dog treats: one for joint comfort and one for oral health. Maybe the other one will suit him better ??
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Veronique G.
Rating: 5 out of 5
My two little girls love your kibble, it's been almost a year and they are in great shape. I will soon get the puppy kibble. Successful experience. Thank you
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Response from TOMOJO
Thank you thank you thank you Véronique ?? Happy to know that our kibbles contribute to the good health of your kitties! And congratulations on the arrival of your puppy ??
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