TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
The gourmet that my cat is immediately adopted these kibbles! The packaging is cute, the shipping is fast, and the team is responsive if you have questions. If you're hesitating, take a sample :)
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Response from TOMOJO
Hello Kholoud, If your cat loves its new Tomojo kibbles then the Mojo team is happy! Thank you for your valuable feedback on our French Tomojo kibbles!
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Pia
Rating: 5 out of 5
Order arrived very quickly and very carefully packaged. Bravo to Tomojo for this very nice initiative and thank you again!
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Response from TOMOJO
Hello Pia, Thank you for your feedback, we are happy to be part of your Mytroc community!
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Madame R.
Rating: 4 out of 5
I have not been using the product for a month; it's a bit early to give an opinion; out of my 3 dogs, two appreciate it a lot, and one doesn't seem to tolerate it well, maybe due to the size of the kibbles and the fact that the dog swallows them whole, but the fact is that the dog vomits within half an hour after ingestion. For your information, my dogs are Jack Russells (small size). For the cat, no problem, everything is going well for the order and delivery, everything is okay and fast, I am happy to have chosen your brand and especially to know that the proteins come from insects and not from low-quality meat.
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Response from TOMOJO
Hello Mrs. Renck, we are happy to know that your dogs love their new French Tomojo kibbles! For your dog that swallows them whole, you could moisten its kibbles to help it digest. Thank you for your valuable feedback!
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Nancy M.
Rating: 5 out of 5
A company that needs to be encouraged because it is very ethical, attentive to customers, and fully dedicated to the well-being of animals. Excellent contact with customers.
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Response from TOMOJO
Hello Nancy, we are very happy to know that you appreciate our company. Your message brightens the day of the Mojo team! Thank you for your feedback!
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Romain
Rating: 5 out of 5
Very fast delivery. My cats loved the kibbles.
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Response from TOMOJO
Thank you very much Romain for your feedback and for joining the mojo adventure! :)
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Digard
Rating: 4 out of 5
Good evening, my cats love the kibbles, but for my dogs, it's no good,,, they are too big and hard, it might be good for a German shepherd,,, because I only have small furry ones, but I didn't have much choice,,, have a good evening.
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Response from TOMOJO
Thank you very much Pierrette for your review. Have you tried slightly moistening your dog's kibbles? We are happy to learn that your cats appreciate our kibbles :)
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Sylvie R.
Rating: 5 out of 5
very good value for money, my purchase loves these kibbles
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Response from TOMOJO
Thank you very much Sylvie for this great feedback that encourages us :)
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Martine M.
Rating: 4 out of 5
everything is perfect except that my cats had a bit of diarrhea and, I don't know if it's because of that but they are not diving into it, they eat a little, I vary the food as a result
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Response from TOMOJO
Hello Martine, thank you very much for your feedback. It is normal for some cats to experience digestive issues when introducing new kibble and a new protein. You are absolutely right to vary the food in order to make a dietary transition. This transition period can last about ten days. Do not hesitate to contact us if you have any other questions on this subject by email at: [email protected]. Have a nice day!
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Yves (.
Rating: 4 out of 5
Too recent to evaluate Correct product to confirm
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Response from TOMOJO
Thank you very much Yves for your kind review! Feel free to keep us updated at [email protected]
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Patricia
Rating: 1 out of 5
I did not receive my order as I was not on site and chronopost did not propose an alternative date. Will you resend or refund me?
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Response from TOMOJO
Hello Patricia, thank you for your feedback. We will contact you regarding this delivery issue. Have a nice day!
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Enomisug
Rating: 5 out of 5
my cats love these kibbles
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Response from TOMOJO
Thank you very much Enomisug for this kind feedback :)
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Cindy G.
Rating: 5 out of 5
Very kind and efficient customer service! My cat seems to appreciate the kibbles for now!
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Response from TOMOJO
A big thank you Cindy for this review! We are very happy to learn that your cat is enjoying its ecological kibble!
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Elodie
Rating: 5 out of 5
My 3 cats transitioned to TOMOJO kibbles without any problems, they love it, Miaou yum! The proteins seem to be of good quality as they eat less and yet their weight is stable and they are in excellent health. What I also appreciate, in addition to the ecological aspect of the TOMOJO approach, are the little attentions from the team and the speed of delivery. Elodie
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Response from TOMOJO
Thank you very much Elodie for your super cheerful message that gives us the mojo! We are delighted to learn that your furry balls appreciate our kibbles.
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Martine
Rating: 5 out of 5
The cats seem to appreciate these kibbles as much as their favorites. In any case, they ate everything.
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Response from TOMOJO
Thank you very much Martine for your great review!
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Sylvie
Rating: 1 out of 5
My dog didn't want to eat a single kibble so I think it's not a good product for cats
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Response from TOMOJO
Thank you Sylvie for your feedback. Your opinion is very important to us and helps us improve our products. We will contact you to get more information on this matter.
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Pierre V.
Rating: 5 out of 5
Great, more than 10 characters!
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Response from TOMOJO
Thank you very much for more than 10 characters ;)
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Manon T.
Rating: 5 out of 5
Fast delivery and my cat loved it!
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Response from TOMOJO
Thank you very much Manon! We are very happy to learn that your cat is enjoying its insect kibbles ;)
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Isabelle N.
Rating: 5 out of 5
My cat loves its new kibbles and the concept is great and eco-friendly, I can't wait until we can buy them near us. Thank you Tomojo
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Response from TOMOJO
Thank you very much Isabelle for this positive feedback that gives us the mojo! :)
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Susi C.
Rating: 5 out of 5
Completely satisfied with your service. Our cats seem to appreciate your insect kibbles.
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Response from TOMOJO
Thank you very much Susi for your feedback. We are delighted to hear that your cats enjoy our kibble :)
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Rossella G.
Rating: 5 out of 5
My cat loved it! I can't wait for him to be an adult (he's 10 months old now) to feed him only that!!
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Response from TOMOJO
Thank you very much Rossella for your great review that motivates us!
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Jean-Luc V.
Rating: 5 out of 5
Excellent, our dogs love it
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Response from TOMOJO
Hello Jean-Luc. We are very happy to know that your furry ball loves its new Tomojo kibble! The Mojo Team
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Alice R.
Rating: 4 out of 5
I love the concept 100%. Unfortunately, my cat (who is VERY picky) does not agree with me. In fact, he sniffed the kibble and spat it out, tail fluffed, back arched, and ran away... I tried several times (because, really, I wanted it to work!), but the same reaction every time. So unfortunately not for us...
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Response from TOMOJO
Hello Alice. We are sorry for this experience. We recommend transitioning with his old kibble over 2 weeks if you ever want to try again. Thank you for your valuable feedback.
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Kameldine
Rating: 5 out of 5
1st order at Tomojo, so far everything is fine, my 2-year-old cat had no trouble switching kibble.
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Response from TOMOJO
Hello Kameldine, We are delighted that your cat enjoys its new Tomojo kibble. Any change in diet in a cat's life requires a transition phase. This essential phase allows them to gradually adapt to their new kibble, familiarize themselves with its taste, and limit digestive issues. We recommend a transition of 1 to 2 weeks to smoothly switch from old kibble to Tomojo kibble. The Mojo Team
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Stephanie K.
Rating: 5 out of 5
My cat loves his kibble :) Being a vegetarian myself, I am happy to have an alternative to meat for him!
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Response from TOMOJO
Hello Stephanie. We are happy to know that you appreciate this alternative Stephanie!
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Gerard D.
Rating: 5 out of 5
Impeccable delivery. Good quality product. Our two cats pounced on the kibble at first but once the novelty wore off, they no longer wanted it.
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Response from TOMOJO
Hello Gerard, thank you for your review. Any change in diet in a cat's life requires a transition phase. This essential phase allows them to gradually adapt to their new kibble, familiarize themselves with its taste, and limit digestive issues. We recommend a transition of 1 to 2 weeks to smoothly switch from old kibble to Tomojo kibble. Feel free to contact us for more information: [email protected]
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Smoka
Rating: 5 out of 5
My cat loved the kibble!
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Response from TOMOJO
Hello, This has the merit of being clear! Thank you for your review, the Mojo Team is happy to know that your cat loves its Tomojo kibble!
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Francois
Rating: 5 out of 5
I only speak for my dog, I haven't given any to my cat yet. My dog liked it.
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Response from TOMOJO
Hello Francois, We are happy to know that your dog loves its new Tomojo kibble! Thank you for your valuable review.
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Emmanuelle F.
Rating: 5 out of 5
Fast delivery despite a mediocre postal service due to the weight of the package! (20kg for the large size). Careful and sturdy packaging. My dogs immediately accepted the kibble. No change in behavior. I only have a week's perspective to see over time!
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Response from TOMOJO
We are happy that your dogs enjoy their new kibble! Regarding La Poste, we unfortunately have no control over the postal workers. Therefore, we are sorry for any inconvenience caused by their services. Please feel free to contact us if there is an issue: [email protected] Thank you for your valuable feedback Emmanuelle.
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Rachel
Rating: 4 out of 5
Very simple and efficient service, ultra-fast delivery! But a bit of reluctance from my cats towards the kibble... Maybe it will come with time!
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Response from TOMOJO
Hello Rachel, Indeed, a transition period is recommended for your cats to have time to adapt to their new diet. We recommend a transition of one to two weeks from the old kibble to Tomojo kibble. Thank you for your valuable feedback!
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Miguelina
Rating: 5 out of 5
Bag of cat kibble delivered before the scheduled date. Kibble appreciated by the cat.
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Response from TOMOJO
Hello Miguelina, Thank you for your feedback. Indeed, we have shortened our delivery times to satisfy our Mojo Lovers. We are happy to know that our kibble pleases your cat!
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Bertrand
Rating: 4 out of 5
I had ordered a sample, the cat being picky. The bowl being empty and the cat rubbing against the cup used to serve the kibble, I ordered a larger container.
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Response from TOMOJO
Hello Bertrand. Thank you for your valuable review!
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Client
Rating: 4 out of 5
My cats eat the kibble, no problem :-) Thank you for this interesting alternative.
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Response from TOMOJO
The Mojo Team thanks you for your trust and this feedback!
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Zaaz E.
Rating: 5 out of 5
Great kibble. My puppy accepted them very well. A really good ecological alternative.
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Response from TOMOJO
Hello Zaaz and Alex Laporte. We are very happy to know that your puppy loves his Tomojo kibble!
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Miguelina
Rating: 5 out of 5
The order arrived faster than expected. The kibble seems to please the cat who jumped on it.
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Response from TOMOJO
Hello Miguelina, Thank you for this feedback, we are happy to know that your furry friend jumped on his Tomojo kibble!
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Maud M.
Rating: 5 out of 5
My dog has a beautiful coat with the insect kibble. And the customer service is very understanding.. nothing to complain about Maud Manier
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Response from TOMOJO
Hello Maud, Thank you for this feedback, we are happy to know that your Tomojo kibble makes your dog's coat silky! Our customer service tries to be as close as possible to its Mojo Lovers in order to satisfy them. The Mojo Team is at your disposal!
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Arnaud
Rating: 5 out of 5
My cat loves this kibble and the delivery is always super fast! Top Tomojo! Thank you!
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Response from TOMOJO
Hello Arnaud, Thank you for your feedback. We look forward to satisfying your little furry friend! The Mojo Team
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Sonia A.
Rating: 5 out of 5
Good product, good quality and impeccable delivery ????!
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Response from TOMOJO
Hello Sonia, Thank you for your feedback. Indeed, to better satisfy our customers, we have shortened our delivery times. The Mojo Team is at your service!
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Pierre
Rating: 4 out of 5
My dog loves the kibble and the service is excellent, fast delivery every time.
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Response from TOMOJO
Hello Pierre, We are very happy to know that your dog loves his Tomojo kibble. The Mojo Team is at your service!
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Françoise
Rating: 5 out of 5
My cats really like the insect kibble, the free cats I feed outside do too, and my dogs also appreciate the kibble and treats :-) The food smells good, which is quite rare for commercial kibble made from 'animal and vegetable by-products'!! Finally some good quality for our darlings... Fast delivery, everything is OK, I recommend TOMOJO! Françoise DEBOLD
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Response from TOMOJO
Hello Françoise, Thank you for your review. The Mojo Team is happy to know that you and your furry friends love our kibble so much!
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Tom
Rating: 5 out of 5
Great! Natural product with minimal impact on the planet, no trace of plastic even for transport. My cat seems to be getting used to it.
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Response from TOMOJO
Hello Tom, Thank you for your review! We are happy to know that your cat loves our kibble. The Mojo Team
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