TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Thank you very much Léa ?? We remain at your disposal if needed!
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Nolvenn L.
Rating: 5 out of 5
My dog loves his kibble and I am happy because insects are more ecological than meat (and they don't have hormones or antibiotics ??
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Response from TOMOJO
That's great Nolvenn! Glad to know that your dog loves it, and that you are thinking about taking care of our beautiful planet ????
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Jf B.
Rating: 5 out of 5
Effectiveness, speed, and courtesy
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Response from TOMOJO
Thank you for your feedback JF! Our customer service remains at your disposal :)
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B.p
Rating: 5 out of 5
My cats (8 and soon 10 years old) are in great shape with the kibble and treats. Blood test perfect despite my 10-year-old Louloute's overweight. The subscription formula is great: flexibility of shipping dates, ordered products, and price. A range of products that is developing. Fast shipping... in short, nothing to say
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Response from TOMOJO
Thank you very much Bérangère, your message really makes us happy ?? Happy to know that your little ones are in good health and love their kibble and treats!
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C. R.
Rating: 1 out of 5
The carrier did not deliver to my home as agreed but directly dropped the package at a relay point with several days of delay. The kibble was rolling around in the box because the bag was not sealed.
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Response from TOMOJO
We understand your frustration and we are sorry for everything Céline. As I told you during our exchanges, our offer still stands if you wish to order from us again!
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Anaël Q.
Rating: 5 out of 5
We have been using Tomojo for a year and a half, and we are delighted! Our cat loves his kibble a lot, he regulates himself very well with it and has regained an ideal weight. The approach of insect kibble is great, keep it up! And thank you!
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Response from TOMOJO
Thank you Anaël, your feedback brings us a smile! We hope it will continue for many more years ??
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Melanie V.
Rating: 5 out of 5
Great product; my little cat loves it. I then took the subscription and I am very happy with the product and customer service. I recommend!
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Response from TOMOJO
Thank you very much for taking the time to leave your review Mélanie ?? Glad to know that everything is going well and that everything suits you!
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Sofia
Rating: 5 out of 5
Great, my cat loves them!
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Response from TOMOJO
Great Sofia! We remain at your disposal if needed :)
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Kelly
Rating: 5 out of 5
One of my cats had severe dermatitis, I had to completely change the diet of my 3 cats. I tried several brands of kibble. Tomojo's suits them perfectly and the delivery is fast.
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Response from TOMOJO
Your feedback makes us so happy Kelly ?? We are honored to have been chosen by you and your fur babies, and especially very happy to know that your cat is doing better ??
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Phaenna
Rating: 5 out of 5
Well-organized delivery and kibble appreciated by the cats.
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Response from TOMOJO
What more could we ask for? ?? Thank you for your feedback Phaenna!
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Nathalie D.
Rating: 5 out of 5
Everything is fine, since my dog started eating TOMOJO kibble, he no longer has eczema, less arthritis (he is 17 years old) and has a very beautiful coat and also, he doesn't smell like a dog at all. I recommend TOMOJO to everyone I meet when I walk him.
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Response from TOMOJO
Your message makes us extremely happy Nathalie. We are glad to know that your dog is doing better since he has been eating our kibble, it's our greatest reward ??
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Isabelle
Rating: 5 out of 5
My animals love Tomojo!
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Response from TOMOJO
And Tomojo loves your animals Isabelle! Thank you for your loyalty ??
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Collegue K.
Rating: 2 out of 5
Our dog loved the tombolo kibble until our order on February 6, now he avoids them and categorically refuses to eat them. Did you change the recipe? How is that possible? Thank you for your response. Aline
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Response from TOMOJO
Thank you for your feedback Aline. I confirm that the recipe has not changed. A member of the customer service will contact you to clarify this!
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Pineda
Rating: 5 out of 5
Great product and service!
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Response from TOMOJO
Thank you so much for taking the time to give us a review! Glad to hear that your dog loves the kibbles :)
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Alyssa
Rating: 5 out of 5
Great, my dog loved this new type of kibble and treats
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Response from TOMOJO
We are delighted to hear that Alyssa, welcome to both of you in the Mojo Team ?? We remain at your disposal for any questions!
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Lorraine
Rating: 5 out of 5
Good kibble. 12-year-old staffie and 2-year-old malinois x terrier: both in very good shape, good coat. New formula more appetizing. I have been giving Tomojo kibble to my dogs for a few years and I am very satisfied!
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Response from TOMOJO
Thank you for taking the time to leave your review Lorraine ?? Glad to know that everything is going well with your fur babies, and that they are in good shape!
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Laurent D.
Rating: 3 out of 5
Relatively planet-friendly and balanced food, but the carbohydrate content is still far too high for cats. Once this issue is resolved, it will undoubtedly be a flawless product.
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Response from TOMOJO
Thank you for your feedback Laurent. According to our veterinarian, it is important to differentiate between digestible carbohydrates (dietary fibers) and digestible carbohydrates (mainly starch). Digestible carbohydrates are essential at an approximate dose of 8 to 15% depending on age and diet. Regarding digestible carbohydrates, we are between 25% for our cat recipes and 27% for our dog recipes. These are perfectly reasonable doses to ensure a long life in good health. A too high carbohydrate content is harmful and a too low content can lead to serious health problems.
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Nathalie M.
Rating: 5 out of 5
Our cats love TOMOJO kibble! These are street cats that we have been feeding for years and for whom it is even more important to have the best possible diet to have the maximum chance of surviving on the street... They are beautiful, well-fed, and in good health!
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Response from TOMOJO
Beautiful, well-fed, and in good health: what more could we ask for ?? Thank you Nathalie!
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Hervé M.
Rating: 5 out of 5
Our animals can't do without kibble ??
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Response from TOMOJO
Your feedback makes us happy Hervé! We are glad to support your animals ????
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Vero A.
Rating: 5 out of 5
I am always looking for new products that are good for health and the planet. My dogs love Tomojo kibble, I opted for the grain-free recipe which is just as great. Thank you for these tasty recipes. Pita and Gaspard are galloping in great health ????. The Mouch dental treats are also much appreciated.
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Response from TOMOJO
Welcome to you, Pita and Gaspard in the Mojo Team! ?? We are delighted and proud to have you with us Véronique. Our kibble and treats are available by subscription, which allows you to have -25% on the first order and -10% on all others ??
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Virginie B.
Rating: 5 out of 5
Top kibble for my cat. She appreciates them a lot, and I have even seen a change in the quality of her fur. The scheduled delivery works very well. Honestly: nothing to complain about!
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Response from TOMOJO
Tomojo and beautiful fur, it's a long love story ?? Glad to know that everything is going well for you and your cat Virginie! We are of course at your disposal if needed :)
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Mélissa K.
Rating: 3 out of 5
Personally, I am very happy with the composition of the kibble and my 3.5-month-old chihuahua puppy eats them without any issues but there is always a but… I find that he has lost weight… you can see the bones of his pelvis and I am afraid it is due to his kibble…
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Response from TOMOJO
Thank you for your feedback Mélissa, which we do not take lightly. Our customer service team will contact you to gather the necessary information and forward it to our veterinarian!
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Pauline
Rating: 5 out of 5
My very picky cat about what I put in his bowl goes crazy for his Tomojo kibble and especially the treats!! Also a favorite for the packaging. I love the concept, keep doing what you are doing and thank you for the planet
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Response from TOMOJO
Your message makes us extremely happy Pauline, thank you ??
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Apolline S.
Rating: 5 out of 5
The kibble suits our dog very well! She is enjoying it, and we are contributing to reducing her carbon footprint with insect-based kibble made in France!
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Response from TOMOJO
Thank you for your feedback Apolline! We are delighted to know that you have found an alternative to provide your dog with everything she needs while thinking about our planet at the same time ????
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Marc J.
Rating: 5 out of 5
A well-known company on the internet. Quality of kibble for our dog and cat is perfect. Delivery conditions and time are okay
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Response from TOMOJO
Glad to know that everything is going well Marc! Indeed, we are quite proud of our 24-hour delivery ??
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Camille
Rating: 5 out of 5
I had the opportunity to have my dog test Tomojo kibble and he loved it! I recommend it.
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Response from TOMOJO
Thank you Camille! If needed, we remain at your disposal :)
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Ambre
Rating: 5 out of 5
Tested and approved by my little 2.5-year-old dog who tends to be picky, and especially no more transit issues. +1 for the fast and efficient customer service! I recommend without hesitation
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Response from TOMOJO
Thank you for your feedback Ambre, it makes us very happy ?? We are honored to have succeeded in convincing your little one!
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Morgane
Rating: 5 out of 5
My cats loved the Tomojo kibble! And I love the ecological approach behind this kibble!
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Response from TOMOJO
That's great Morgane! If you want to subscribe, the customer service team is at your disposal for any questions ??
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Elodie A.
Rating: 2 out of 5
The idea is interesting to promote the use of insects more than other animals but in reality, the products still contain them (resting by email and other products) which disappointed me regarding the communication about it. My puppy didn't like the kibble too much either and they were a bit small in size compared to other brands including one that is completely transparent in its commitments from the start and 100% insects that we have adopted.
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Response from TOMOJO
Thank you for your feedback Elodie. Our motto every day at Tomojo is that we have nothing to hide. We never do transparency in small doses! As I mentioned in my email, it was an oversight on our part, which we corrected as soon as you informed us. You can see on our website (especially in our FAQ) that we do not hide the presence of hydrolyzed animal proteins in our kibble, it is indicated in all our product sheets. There was no bad intention on our part and I am sorry that you took it that way, even after seeing the response to your email.
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Julie V.
Rating: 5 out of 5
My cat loves his Tomojo kibble, and I am reassured to know that he is eating healthy products and that his diet is environmentally friendly.
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Response from TOMOJO
We are happy and proud that you are part of the Mojo Team Julie, it is a pleasure to be able to help you and support you in a healthier and more sustainable diet for your cat ??
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Thomas
Rating: 5 out of 5
Kibble of super quality without cereals, my puppy had digestive problems but since we switched to Tomojo everything is resolved! The delivery service is super fast (delivered in 24h) and the customer service is responsive. We also tried the treats, and unsurprisingly our puppy loves them!
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Response from TOMOJO
Thank you very much Thomas, glad to know that Tomojo is unanimous with you! ??
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Jeanne
Rating: 5 out of 5
Delivery just in time to restock! Great tracking, we are informed when the package arrives. Perfect delivery!
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Response from TOMOJO
Thank you very much Jeanne ?? That's the advantage of the subscription formula: you can adjust the frequency as you wish so you don't run out of kibble!
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Christophe
Rating: 5 out of 5
The delivery time is fast and the products allow for varied feeding
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Response from TOMOJO
Glad to know that you are satisfied Christophe! We remain, of course, at your disposal :)
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Jean J.
Rating: 5 out of 5
I had already ordered before; since I was fully satisfied and my cat loves her kibble, I took the subscription plan.
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Response from TOMOJO
Welcome to the Mojo Team then Jean Jacques! Happy to know that your little one loved the kibble ??
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Sophie P.
Rating: 5 out of 5
I have been giving Tomojo kibble to my dogs for years and I am still very satisfied
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Response from TOMOJO
We are delighted to support your dogs for years Sophie ??
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Christine D.
Rating: 5 out of 5
12kg bag for dog ordered on a Friday, received the next day! Perfect!!! It's been a month since our Border has been eating this kibble and everything is fine, he doesn't have any foul-smelling flatulence, which is important for living together!!!
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Response from TOMOJO
Thank you for taking the time to leave your review Christine! Glad to know that our kibble is perfect for your little one ??
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Jerem
Rating: 5 out of 5
Impossible to make her eat! After trying all the brands of kibble (classic) that my various veterinarians recommended, my Miniature Spitz (Nola) wouldn't eat them. Diarrhea or refusal to eat, I couldn't impose on her to eat something she didn't like. Desperate, I searched the internet and stumbled upon the Tomojo site. I was skeptical at first! But I absolutely do not regret taking the plunge! Thanks to the customer service who managed to answer my doubts and questions. I have since decided to subscribe to the subscription which allows me to save. Moreover, I no longer throw away the kibble because Nola devours them. Thank you Tomojo, keep it up!
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Response from TOMOJO
Thank you, Jerem, for this feedback that made the whole team smile! We are flattered to be your choice, you and Nola ??
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Axelle L.
Rating: 5 out of 5
I have 2 cats who are 9 months old, they are quite picky about kibble I had to change food 2 times and the 3rd was the right one, they love this kibble and these super treats, they are crazy about them!! ????????????
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Response from TOMOJO
What a pleasure to read you Axelle! It's a beautiful story that begins then ??
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Shirousagi
Rating: 1 out of 5
My cats don't even want to taste it T-T For them, it's a no, both in kibble and treats..
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Response from TOMOJO
Oh no! We are sorry to read that ?? It's probably a case of neophobia: cats refuse to eat a new food, something they don't know. Did you properly carry out the transition? It's essential to get your cats used to this new protein, and you can make it last up to 3 weeks, so your little ones take the time to eat and digest the insect protein.
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Lisa R.
Rating: 5 out of 5
Great, excellent customer service and kibble very appreciated by my cat :)
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Response from TOMOJO
A thousand thanks Lisa ??
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