TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
For me, it's the best brand for my little love dogs. A brand committed to our planet, good for their health. My pinscher and my chihuahua are very fragile but for two years I have been fully satisfied. And the cherry on the cake; the prices are attractive... (at equal quality of course ??) My dogs can't wait to try the senior range! Long live Tomojo!
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Response from TOMOJO
Thank you Laura, your comment really makes us happy ?? Having feedback like yours is the reason we try every day to improve and offer you other products. It's particularly rewarding to know that your little (in size) dogs have no trouble eating our kibble ????
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Julien P.
Rating: 1 out of 5
I don't have an objective opinion on the ordered kibble, my dog who tends to eat everything refused to eat this kibble which seems to me a bad sign... I do specify that because of this I don't have enough perspective on the intrinsic quality of the food.
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Response from TOMOJO
Oh no Julien... A customer service member will contact you to try to clarify everything and find a solution.
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Mabriez
Rating: 5 out of 5
The kibble is very appreciated by my dog. The subscription process is convenient for me. And the planet is relieved by the production of insects rather than farm animals.
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Response from TOMOJO
Happy to know that our values align and that you and your dog are convinced by Tomojo and the subscription Laetitia! ??
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Bastien
Rating: 5 out of 5
Respect for deadlines and consideration of modifications on the site (sending frequency)
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Response from TOMOJO
Great Bastien, glad to know that the ordering process and delivery went smoothly!
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Ghyslaine
Rating: 2 out of 5
I would like to understand why my cat jumped on the TOMOJO kibble from the trial box and why it is snubbing the ones from the 7 kg bag if they are the same.
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Response from TOMOJO
Ghyslaine, I hope our phone conversation was able to clarify things for you a bit and that the solution found will work! ??
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Léa M.
Rating: 5 out of 5
My dog loves the Tomojo kibble a lot. No more diarrhea or hard stools. She always finishes her bowls. Moreover, the customer service for the subscription is very efficient and the delivery is fast.
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Response from TOMOJO
The entire Tomojo team is delighted to contribute to the well-being and good health of your dog, Léa!
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Sandra Y.
Rating: 5 out of 5
Very fast shipping, package in very good condition and well packaged.
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Response from TOMOJO
Great! Thank you Sarah ??
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Khrystoph M.
Rating: 5 out of 5
Practical and flexible! I am very satisfied with the subscription system! I can't wait for new flavors of kibble in 7kg bags or more to come out because I feel that my oldest cat needs a change sometimes ??
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Response from TOMOJO
Our senior range has just been released Khrystoph, you might want to try it for your cat who wants something new ??
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Cyrille L.
Rating: 5 out of 5
Responsive customer service. Appreciated and digestible kibble.
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Response from TOMOJO
Thank you for taking the time to leave your review, Cyrille! Glad to know that our kibble is unanimously liked by you ??
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Sophie
Rating: 5 out of 5
Great experience! It's been several months now that we've been using Tomojo kibble for our 10-year-old dog and we are very happy! And with the subscription, there's no need to check stock to place an order, everything is done automatically! And at the same time, when we went on vacation, we were able to postpone the delivery date with one click!
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Response from TOMOJO
Making your life and your dog's life easier is one of our main missions, Sophie! Thank you for taking the time to leave your review ??
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Sophie P.
Rating: 5 out of 5
After more than 2 years still very satisfied with my Tomojo kibble My dogs love it ????
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Response from TOMOJO
Thank you for trusting us for 2 years Sophie ??
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Lianne
Rating: 5 out of 5
My cat loves Tomojo kibble
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Response from TOMOJO
Thank you very much Lianne ??
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Lucas
Rating: 5 out of 5
Super happy with Tomojo kibble, my dog and cat love them!! The approach is great, the package design is cool and the team is very attentive. Thank you!!
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Response from TOMOJO
Thank you for these compliments Lucas, welcome to the Mojo Team ????
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Angéline R.
Rating: 5 out of 5
The only kibble that our cat digests well (no bleeding, molded stools)!!! After struggling with well-known brands recommended by veterinarians... We wouldn't change for anything in the world. Paired with the 'silky fur' and 'kidneys' treats, he has beautiful soft and shiny fur + no urination problems (very little odor urine) I always recommend it to those around me: quality for the cat, slight impact on the planet (insects, packaging production...) => everything is GREAT. Thank you team! Especially Alice, always available and responsive :)
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Response from TOMOJO
It's thanks to people like you that doing our job is a pleasure, thank you Angéline! We are happy to know that our kibble is perfectly suited for your furry friend and that his health has improved ??
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Vsn
Rating: 5 out of 5
Good quality, this kibble is great for the planet and for my cat
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Response from TOMOJO
Glad to know that we share the same values Valeria ????
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Nicolas M.
Rating: 5 out of 5
Super customer service always attentive. The kibble arrives on time. Finally, and above all, my cat likes them.
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Response from TOMOJO
Thank you Nicolas, you make us blush! We remain, of course, at your disposal :)
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Sandrine M.
Rating: 5 out of 5
Excellent product purchased for years. Good for animals, good for the planet, ultra-fast delivery.
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Response from TOMOJO
Thank you Sandrine for trusting us for so many years! Together we will succeed in better feeding our animals while trying to preserve our beautiful planet ??
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Chantal G.
Rating: 5 out of 5
Team attentive and responsive to needs that cannot always be scheduled. Everything is good. Thank you
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Response from TOMOJO
Thank you Chantal ?? Our customer service team is available to answer all your questions and assist you!
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Benjamin M.
Rating: 5 out of 5
I am (and my cat too) very satisfied with Tomojo. After a little transition with the old kibble, he immediately adopted the new ones without any problem.
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Response from TOMOJO
Glad to know that your cat loves his new kibble, Benjamin! The transition is an important step for your furry balls to get used to this new protein ??
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Isabelle
Rating: 5 out of 5
Awesome! My pets (cats & dog) got used to it right away and love it! Fast and careful delivery. I recommend.
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Response from TOMOJO
Great Isabelle, thank you! We are happy to count you among our customers, we remain at your disposal if needed :)
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Monique B.
Rating: 5 out of 5
Very responsive team, registering my orders is simple, I chose the subscription, no more hassle and shortages because our pets love these kibbles and other treats so much!
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Response from TOMOJO
Thank you for taking the time to leave your feedback Monique! We are happy to know that everything is going well, that our subscription service makes your life easier and especially that your pets love their kibbles and treats ??
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Anais
Rating: 5 out of 5
The customer service and the concept are great, quick reception of the product, Doggie is in great health. We are still in transition, it has been a little less than a month and it's a border so it seems they are fragile in the stomach, we are taking our time.
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Response from TOMOJO
You are right to take your time with the transition Anaïs, patience is the key to success! We are available if you have any questions ??
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Isa
Rating: 5 out of 5
An excellent site, personalized, flexible regarding requests. The kibbles are variously appreciated by our large tribe, but in any case their health is excellent!
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Response from TOMOJO
A big thank you to you, Isabelle ?? Knowing that your tribe is in good health and that our kibbles contribute to it makes us very happy!
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Patricia
Rating: 5 out of 5
First order made by subscription; more economical and scheduled! The transition went very well. Moon eats her meals with appetite and I noticed that her transit has even improved (several times a day). Thank you
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Response from TOMOJO
Glad to know that the transition went well for Moon and that her internal health is better ?? Indeed, our subscription is very practical: you define the sending frequency according to your furry ball's needs and you are notified a few days before the order is sent, so you can move forward or postpone the date if it's too early or too late!
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Muriel K.
Rating: 5 out of 5
My cat loves it!
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Response from TOMOJO
We are delighted to know that Muriel ?? We remain, of course, at your disposal!
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Ire
Rating: 1 out of 5
I am extremely disappointed. My cat absolutely cannot tolerate these kibbles. At phase 1 of the transition, my cat was vomiting even though there were only very few of these new kibbles. Given the other reviews, I see that this is a recurring problem. I don't understand why nothing is being done to solve the problem.
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Response from TOMOJO
Hello Sarah, we are sorry to hear that our kibbles caused vomiting in your cat. It may be related to many things like neophobia in cats, the transition not lasting long enough... A member of the mojo team will call you to find out more!
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By L.
Rating: 5 out of 5
Detailed product sheet, quick reception
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Response from TOMOJO
Transparency is very important to us ?? Thank you very much Florence!
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Sarah
Rating: 5 out of 5
Top kibbles, top sales team ??
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Response from TOMOJO
Thank you very much Sarah :) We remain, of course, at your disposal.
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Cindy G.
Rating: 5 out of 5
Despite a failed attempt a few years ago, today my cat loves them!
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Response from TOMOJO
See, you have to persevere and not be afraid to try again! Thank you for taking the time to leave a review Cindy ??
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Cliente
Rating: 5 out of 5
Kibbles with flies for sterilized cats: my cat loves them. However, he is not very fond of the coat and urinary treats.
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Response from TOMOJO
Thank you Nathalie! Glad to know that your cat is enjoying ?? Regarding the treats, it's a shame... They usually have success!
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Mag06
Rating: 5 out of 5
Everything is perfect
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Response from TOMOJO
You make us blush, Magali ?? Thank you for taking the time to leave your review!
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Séréna
Rating: 5 out of 5
Initially, I wanted to break away from the scheme of traditional kibble for the planet and the health of our pets. I was worried about the taste. In the end, my cat absolutely loves his insect-based grain-free kibble, he snubs the others and even prefers it to his old treats. He who had intestinal issues since he was a kitten, which did not improve even with veterinary kibble, no longer has any problems. I am very satisfied and I recommend them!
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Response from TOMOJO
If you knew how happy we are to read your feedback, Serena! It was important for Madeleine and Paola to succeed in finding a recipe that makes the kibble good for the environment, but also appetizing for dogs and cats and beneficial for their health??
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Florine L.
Rating: 5 out of 5
My cat loves your treats and kibble. As soon as I open the treat bag, she is already at my feet. A big thank you to you because she couldn't digest the kibble, it was causing her stomach problems. Only your kibble suits her. Thank you ?? ??
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Response from TOMOJO
Reading that your cat is doing better is our greatest reward, Florine ?? Thank you for your kind words!
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Sabine M.
Rating: 5 out of 5
The automatic renewal order goes too fast for me, and of course I wasn't paying attention so I received a big bag of kibble that I didn't need. I don't even know if I managed to actually pause my subscription now
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Response from TOMOJO
Sabine, I confirm that your subscription is indeed paused :) The joy of the subscription system is that you can modify the sending frequency as you wish and adjust according to the needs of your furry friend! It takes a bit of time to find the perfect frequency, I admit, that's why the subscription is ultra flexible.
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Greg
Rating: 1 out of 5
I tried to follow the transition instructions proposed by Tomojo for my kitten, and nothing worked as planned... She systematically turned her nose up at the Tomojo kibble, preferring the others. She preferred not to eat and be hungry (repeated meowing) rather than eat them... She ate a little, but only because there were
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Response from TOMOJO
Thank you for taking the time to leave your feedback Greg. Indeed, it is harder for some cats to get used to insect protein, this is called neophobia. They categorically refuse to swallow a protein they do not know, which is why the transition plays an important role. We recommend 2 weeks on our site, but depending on the cats, you can make it last longer. Nevertheless, I understand your reasons for stopping. As for the "satisfaction guaranteed or your money back" policy, we cannot afford to offer one at the moment Greg!
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Marianne H.
Rating: 3 out of 5
My Jango likes it moderately. But I don't give up at least 1x a day.
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Response from TOMOJO
Oh no Marianne :( Did you manage the transition well? It can be longer for some dogs! The key is perseverance ??
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Sophie P.
Rating: 5 out of 5
Very satisfied with Tomojo kibble. My dogs have been fed with this brand for over 2 years and I wouldn't change it for anything in the world.
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Response from TOMOJO
Your comment warms our hearts Sophie ?? we are proud to count you and your dogs among the Mojo Team!
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Alain C.
Rating: 5 out of 5
Very good. No worries
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Response from TOMOJO
Thank you Alain ??????
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Alexandra M.
Rating: 5 out of 5
It's been 1 year since my first cat has been eating your kibble and he is still a fan. He has always had a difficult transit but with Tomojo no problem. I am very happy with you and what you do. Now that I have a second cat, I can say that my 2 little ones thrive on Tomojo??.
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Response from TOMOJO
This is the kind of comment we love to read, Alexandra! Tomojo, official supplier of the Michel family ??
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Elisa D.
Rating: 5 out of 5
Super order I love it!
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Response from TOMOJO
Thank you Elisa ?? We remain, of course, at your disposal!
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