TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Transparency and trust are the two words that come to mind for this young company. Healthy food for pets, which is not the case with what you find in supermarkets or at the vet. Paola, the co-founder, is attentive and responsive. I wish them all the best! A happy dog ????
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Response from TOMOJO
Hello Bruno, Thank you immensely for your feedback which gives us the Mojo, especially to Paola, motivated to spread the Mojo to more dogs and cats!
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Ck
Rating: 3 out of 5
Very good concept but unfortunately my cat did not like the kibble at all!
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Response from TOMOJO
Hello Claudine, It's a shame that your cat did not appreciate our kibble but we will not despair of being able to have him try it again next time. Thank you very much for your feedback.
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Gwladys S.
Rating: 5 out of 5
My cats love it, even the pickiest ones. Very nourishing for my little Bengal. Plus, the smell is more pleasant than other kibbles.
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Response from TOMOJO
Hello Gwladys, Satisfying you and your animals is our main goal! Your feedback makes us very happy and motivates us immensely. Thank you very much.
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Thomas M.
Rating: 5 out of 5
When I opened the sample bag of kibble, my cat jumped on it, she didn't stop meowing to taste it. But what do you put in it? LOL My cat and I are totally on board, so we will switch to the larger size... Thank you for your beautiful eco-responsible work.
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Response from TOMOJO
Hello Thomas, A big thank you for your feedback. We are really delighted that the kibble pleases your cat and your message motivates us immensely for the future!
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Dominique R.
Rating: 3 out of 5
Not easy to find kibble to order in bags on the seb site. Too many advertising emails But excellent product that deserves 5 stars
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Response from TOMOJO
Hello Dominique, thank you very much for your feedback. We are delighted that our product pleases you! We apologize for this mix-up regarding our newsletter, it will not happen again :)
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Lucie
Rating: 5 out of 5
The kibble is super appetizing for Miami, who jumps on it when she has never done that for another brand. We are won over!
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Response from TOMOJO
A big thank you Lucie for your feedback. We are delighted that Miami is enjoying our products!
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Helene M.
Rating: 5 out of 5
tomojo PWR thank you for everything
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Response from TOMOJO
Hello Hélène, Your message motivates us immensely. Thank you very much for your feedback.
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Mng
Rating: 2 out of 5
The price. Otherwise everything is ok!
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Response from TOMOJO
Hello, We have indeed noted this remark and our new recipe is marketed at a lower price than the old one. Furthermore, we have a referral program that allows the referrer and the referred person to save 25% on their next order! We strive to make our products accessible to everyone. Thank you very much for your feedback.
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Paul
Rating: 5 out of 5
The cat loved it, the planet loved it and we are satisfied! Almost the same price as good quality kibbles (royal canin etc.), same nutritional benefits and reduced impact for our planet. Everyone should get on board.
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Response from TOMOJO
Hello Paul, Satisfying you and your animals is our main goal! Thank you very much for your feedback.
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Lionel
Rating: 5 out of 5
The cats are very happy with the new formulation, I will be able to start buying it more consistently.
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Response from TOMOJO
Hello Lionel, Your cats are heroes! Your feedback makes us very happy and motivates us for the future.
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Cédric T.
Rating: 5 out of 5
My dog really enjoyed these kibbles. She adopted them right away. However, we should consider a smaller kibble size for mini dogs.
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Response from TOMOJO
Hello Cédric, Thank you very much for your feedback. We are delighted to know that your dog has adopted our kibbles. We note your comment and will certainly bring it to our improvements. In the meantime, we recommend wetting your kibbles to make them easier for your dog to consume.
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Deslandes B.
Rating: 5 out of 5
My cat loves them, he liked your kibbles.
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Response from TOMOJO
Hello Béatrice, Your cat is a hero! Thank you very much for your feedback which gives us more motivation for the future.
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Marielle G.
Rating: 5 out of 5
Two cats tested the Tomojo kibbles. One loved them, the other less so.
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Response from TOMOJO
Hello Marielle, It is unfortunate that the second one appreciated our kibbles less, but we will not give up on spreading the Mojo to more cats and dogs. Thank you very much for your feedback.
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Guenael D.
Rating: 1 out of 5
I bought a sample that I never received.
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Response from TOMOJO
Hello Guenael, You indeed ordered a cat sample on our site on June 7th. We processed your order the next day and the tracking (https://www.laposte.fr/outils/suivre-vos-envois?code=3Y00163540252) indicates that your package has been in your mailbox since June 12th. We are sorry for this delay. If you wish, we can send you a new sample. Thank you again for your feedback.
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Caroline L.
Rating: 5 out of 5
Very good experience, my dog loves it! Even though he is not necessarily a fan of change, he has always had the same kibbles and did not like it when I changed them the first time. Big + for the manufacturing details and ingredients, so we know what we are giving to our animals :)
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Response from TOMOJO
Hello Caroline, Thank you very much for this very nice review. We are delighted to know that your dog loved his Tomojo kibbles. This encourages us even more to continue our approach.
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