TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
These kibble are great! My dog loves them and digests them very well, a success! I recommend +++
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Response from TOMOJO
Thank you very much for your feedback Taïs! If you want to recommend Tomojo to your loved ones, don't forget about the referral program, you can benefit from a 25% discount on your next purchase and also let a friend enjoy this discount :)
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Etienne G.
Rating: 2 out of 5
My cats didn't like it and the kibble is too big for them
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Response from TOMOJO
Hello Etienne! We invite you to moisten your kibble so that they are easier for your cats to ingest. It is also very important to properly transition your cats to avoid developing neophobia: the non-recognition of a food as edible. A member of the mojo team will call you in the coming days to advise you!
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Nicos406
Rating: 4 out of 5
Order received quickly, in line with my expectations but my kitten is a bit too young to start eating its kibble
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Response from TOMOJO
Hello Nicolas, thank you for your feedback! Our kibbles are suitable for kittens as well as for older cats, don't hesitate to moisten them if they seem a bit too big for him.
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Helene I.
Rating: 5 out of 5
My dog is enjoying it and the kibble smells extremely good!
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Response from TOMOJO
Thank you very much Hélène! Since our kibble has convinced you, we recommend taking advantage of our subscription: no need to remember to buy kibble (you define the frequency and quantity), you benefit from a 10% discount on each shipment and... it's without commitment!
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Mr E.
Rating: 5 out of 5
Fast and compliant delivery, just perfect service, I highly recommend.
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Response from TOMOJO
Thank you Eric for your feedback! Don't hesitate to subscribe to our subscription offer for your next purchase: it's commitment-free and you'll benefit from a 10% discount on each shipment!
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Marlène B.
Rating: 4 out of 5
Certainly, cats appreciate your kibbles, but since there are no animal proteins, I won't be able to order in the future. For me, it's still a good idea. See what you can add in this regard.
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Response from TOMOJO
Hello Marlène! Our kibbles do contain animal proteins because... insects are animals! They are even an excellent source of protein as insect proteins are very digestible and rich in amino acids. You can therefore give them to your cat with peace of mind ;)
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Damien C.
Rating: 1 out of 5
Poor quality/quantity/price ratio
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Response from TOMOJO
Hello Damien, our boxes are designed to test and discover our brand. In addition to samples of our products, they contain selected products: eco-friendly wooden toys for cats as well as solid shampoos with natural ingredients for dogs. If you want an optimal quality-price ratio, we recommend ordering a 7kg bag of kibbles for your cat because, as you can imagine, the more you buy in large quantities, the lower the price per kilogram.
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Julien S.
Rating: 5 out of 5
the smell of the kibbles is a bit strong when opening the bag but it must be a delight given the time it took for my cats to make them disappear
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Response from TOMOJO
Thank you Julien! The mojo team is happy that our sample convinced you. For the purchase of your first package, we recommend taking advantage of the 10% discount on each order with the subscription, it's commitment-free (you can cancel your subscription at any time with one click) and it allows you to receive our kibble at home at the frequency you want :)
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Marion E.
Rating: 5 out of 5
Pleasantly surprised! My Cookie loved it!!!!! I recommend it 100%
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Response from TOMOJO
Thank you Marion, enjoy 25% off to buy Cookie's first bag of Tomojo kibbles by talking about Tomojo around you through the referral program!
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Client
Rating: 5 out of 5
My little cat is adopting her new kibbles while respecting the necessary transition period. Very satisfied. Also happy to make a gesture for the planet and buy a product made in 'France'..
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Response from TOMOJO
Thank you Guillaume for supporting our brand and our commitments to the planet! If you like the product, don't hesitate to talk about it around you while enjoying 25% off your next order through the referral program :)
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Roxane D.
Rating: 5 out of 5
Still in transition to To Mojo kibbles with my cat! She is therefore in the process of adopting them... Responsive and caring customer service, fairly quick shipping, kraft packaging!
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Response from TOMOJO
Thank you Roxane for your feedback! Satisfying you is our priority :) For your next order, do not hesitate to subscribe to our subscription offer. You will enjoy a 10% discount on each shipment and receive your kibble at the frequency you want. And, you can end it whenever you wish! See you soon on tomojo.co!
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Catherine T.
Rating: 5 out of 5
everything went very well. My cats are in the process of dietary transition. They really like these kibbles. I was wondering if it would be inevitable for there to be duck fat. Best regards
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Response from TOMOJO
Thank you Catherine for your feedback! The incorporation of duck fat (which comes from the southwest of France and comes from non-fed ducks) is an improvement lever for us in 2020. We indeed wish to substitute it with insect oil: however, we are still experiencing some difficulties in incorporating it into our production chain, but also in sourcing it: we are counting heavily on the development of the French entomoculture sector which is starting to take off. See you soon on tomojo.co :)
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Dorothée
Rating: 5 out of 5
Fast shipping, product conforms to the description. Icetea and Céane, my dogs, immediately adopted the kibbles. Pompon, the cat, had a bit more difficulty but after a few days, he got used to them. Positive experience, I will place a new order!!! Thank you for your great initiative
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Response from TOMOJO
Thank you very much Dorothée! If you want to reorder our kibbles, don't forget the referral program, you will thus benefit from a 25% discount on your next order :)
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Madame A.
Rating: 4 out of 5
I am just starting to give these kibbles to my animals
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Response from TOMOJO
Hello Agathe! We hope your animals will enjoy our insect kibble. Don't hesitate to keep us updated at [email protected]!
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Sarah
Rating: 5 out of 5
Order sent quickly and product meets expectations. My cat eats them with appetite!
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Response from TOMOJO
Thank you Sarah for your feedback! If you like our product, feel free to talk about it to those around you and share your referral link, it will allow you to save 25% on your next order :)
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Marie T.
Rating: 5 out of 5
I decided to offer a new diet to Pigrou for his 16th birthday; he loved the samples, I hope he will like the big bags!
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Response from TOMOJO
Hello Marie, thank you for your message! If you want to order a bag for Pigrou, why not try our subscription plan? It allows you to benefit from a -10% discount and receive your kibble at the frequency you want, with no commitment :)
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Yuka
Rating: 2 out of 5
I liked the concept but they have a problem with logistics and I had a bad experience. I was excited when I learned about Tomojo and I ordered a pack of kibbles and three packs of treats to try. A few days later, I received only one pack of treats. I contacted them and they informed me that the other packs were coming in a separate shipment. So I was waiting for it, and then I got only a pack of kibbles. Two packs of treats were still missing. I emailed them again, they apologized for this and sent me another package. Surprisingly, there was only one pack of treats and I didn't receive the last pack in the end. I wanted to try Tomojo because they were environment-friendly products. They could ship everything in one package if they do really care about the environment, but instead, they did it three times (and it could have been four times if I asked them to give me the last missing pack). I wish they could improve their logistics.
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Response from TOMOJO
Hi Yuka! Thanks for the very useful feedback. Very sorry that you had this bad experience. It was unfortunately due to our logistics platform. We strive to reduce our carbon footprint and to improve ourselves. Again very sorry for the logistics problem.
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Claire
Rating: 5 out of 5
I received the ordered product quickly. Sample format available for testing which is appreciated. My cat consumed it without hesitation.
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Response from TOMOJO
Thank you Claire! We are happy that our kibbles pleased you. Don't hesitate to subscribe to our subscription if you want to order a package, you will benefit from a 10% discount and receive our kibbles at the frequency you want with no commitment :)
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Marie-Émilie L.
Rating: 5 out of 5
Great for this product
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Response from TOMOJO
Thank you Marie-Emilie! The mojo team is delighted that you like our product :)
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Heidi B.
Rating: 2 out of 5
Unfortunately, the concept is very good, delivery is clean and fast, but no cat in the vicinity wanted to touch the kibbles. We tried everything but nothing worked.
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Response from TOMOJO
Hello Heidi, have you successfully made a dietary transition with your cat? It is very important to gradually accustom him to the flavors of a new diet to avoid developing neophobia, which means not recognizing a food as edible. We will call you in the coming days to give you some good advice!
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Manon L.
Rating: 5 out of 5
Very fast delivery. Successful transition for the cat.
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Response from TOMOJO
Thank you very much Manon for your message! You give us the mojo :)
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Audrey
Rating: 4 out of 5
I am still in the middle of transitioning from regular kibbles to Tomojo kibbles. I don't have enough hindsight yet that's why I'm removing a little star. But my cat seems to appreciate them. She shouldn't be reluctant to switch to 100% of these kibbles. However, I noticed that the composition is not completely free of animal products (duck fat and hydrolyzed animal proteins), but it is probably essential for the nutritional needs of our animals. I am still clearly happy that there is this more ecological alternative and I applaud the project. Thanks to them and thank you for the planet.
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Response from TOMOJO
Hello Audrey, thank you for your feedback! We are happy to hear that your cat is enjoying our kibble. Our kibble indeed contains animal proteins because... insects are indeed animals! However, you raised a very interesting point: the duck fat contained in our kibble. The incorporation of duck fat (which comes from the southwest of France and is sourced from non-fed ducks) is a lever for improvement for us in 2020. We indeed wish to substitute it with insect oil: however, we are still experiencing some difficulties in incorporating it into our production chain, but also in sourcing it: we are counting heavily on the development of the French entomoculture sector which is starting to take off. Thank you for supporting our approach! It is very encouraging for the mojo team to see that you share our ecological values :)
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Elina L.
Rating: 5 out of 5
Great concept, top-notch service and product! Thank you Tomojo!
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Response from TOMOJO
Thank you very much for your review Elina, you give us the mojo!
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Hélène
Rating: 5 out of 5
Fast delivery and my cats seem to appreciate the insect kibbles, to be seen later, but very satisfied so far!
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Response from TOMOJO
Thank you very much Hélène for taking the time to give us feedback on our kibbles! We are happy that your cats like them. Keep the mojo :)
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Julie G.
Rating: 5 out of 5
My dog appreciates the kibbles and is in great shape (she has been eating them for two months). Generally, when the kibbles do not suit her, she eats a lot of grass and when they are not rich enough, she loses weight quite quickly and everything is fine now! I am super happy to have found this ethical and ecological brand that suits my dog.
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Response from TOMOJO
Thank you very much Julie for your feedback! We are also happy that you support our concept and that our kibbles are suitable for your dog :)
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Jenny &.
Rating: 5 out of 5
High-quality kibbles very appreciated by our two Persian cats who are fragile and sensitive in terms of digestion. We recommend them without hesitation!
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Response from TOMOJO
Thank you very much Jenny and Virginie for your feedback! It is thanks to our highly digestible ingredients that our kibbles are suitable for cats with sensitive digestion. Keep the mojo!
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Laetitia L.
Rating: 5 out of 5
During the change from commercial kibbles to Tomojo's, for 5 days our dog had loose stools but very quickly everything returned to normal! These kibbles are perfect and surely delicious given how quickly they are devoured!
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Response from TOMOJO
Thank you Laetitia for your positive feedback! Indeed, an adaptation period is sometimes necessary with a food transition for some dogs. The mojo team is happy that your dog is enjoying it!
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Bruno B.
Rating: 5 out of 5
For the well-being of your pet and for the planet. Thank you Paola!
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Response from TOMOJO
Thank you Bruno for your encouragement! It is very motivating for the mojo team to see that our customers share our values :)
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Sophie
Rating: 5 out of 5
fast delivery. my cat loved it!
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Response from TOMOJO
Thank you Sophie for your feedback, we are happy to have satisfied you!
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Shannon G.
Rating: 5 out of 5
Very good ^^ my cat took a few days to adapt but now he devours them!
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Response from TOMOJO
Thank you Shannon for your feedback, indeed the dietary transition is very important for some kitties. Your cat is now a mojo lover!
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Isabelle Z.
Rating: 4 out of 5
Expensive, are wet food options available?
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Response from TOMOJO
Thank you for your feedback Isabelle! We also think about your budget and have set up a subscription system, which allows you to choose a delivery frequency as well as 10% off each shipment. We don't have wet food options available yet but it's under development!
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Pierre J.
Rating: 5 out of 5
Very warm welcome and very competent
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Response from TOMOJO
Hello Pierre, thank you for your positive message. The team is happy to have satisfied you!
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Aurélia
Rating: 5 out of 5
My cat Lilly quickly got used to her new kibbles and seems quite pleased!
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Response from TOMOJO
Thank you Aurélia for updating us about Lilly! We are happy that the food transition went well for her. We hope she enjoyed it!
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Herve H.
Rating: 5 out of 5
our 3 cats appreciated it from the start, no adaptation problems!
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Response from TOMOJO
Thank you Hervé for taking the time to give us this positive feedback! We are happy to have won the heart (or stomach) of your three cats :)
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Mm68066
Rating: 1 out of 5
My cat was very sick, vomiting all night and the next day after trying some kibbles mixed with hers for dinner. Returning the samples. Honestly, if you want to try, remove all your rugs and keep an eye on your cat. Mine never vomits usually, not even his ingested fur. He has had several different kibbles and grain-free ones without any problem. I was scared. Plus, I was supposed to receive a paper on the transition with my order, but I didn't receive it and there is no page on the transition on the site (maybe think about putting one up!!!) So it may not work for some cats. Or do you have to give 2 kibbles a day for weeks? In any case, a warning should be displayed because several of us have had a sick pet due to trying these kibbles. I spent a terrible night cleaning up vomit (6 in total) and worrying about my cat who is slowly recovering.
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Response from TOMOJO
Hello Marjorie, we apologize for the bad experience you had! We automatically send our food transition guide written by our veterinarian in our order confirmation email, so you have indeed received it. Indeed, it is very important to properly carry out a food transition to gently support your cat's digestive system towards a new diet. A team member will call you soon to find out a bit more about what may have happened.
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Lucie
Rating: 5 out of 5
A super product!! super cute packaging and ingredients that make my cat happy, even though the adaptation week is obviously necessary :)
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Response from TOMOJO
Thank you Lucie for this great review! We are happy that our 100% biodegradable packaging and our kibbles please you!
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Clémence S.
Rating: 5 out of 5
Fast shipping, great brand values
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Response from TOMOJO
Thank you Clémence for supporting the values that are dear to us!
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Cam &.
Rating: 4 out of 5
My cat loves it, but... I'm afraid of only giving him carbohydrates.. Let me explain: at first I was seduced by the organic, eco-friendly side, I wanted to give him exclusively these kibbles.. but I looked closely.. and there are too many carbohydrates while a feline in the absolute eats prey of which, in the gastric system, we sometimes find seeds, fruits... but in very small quantities!! It will be occasional... What a pity!!
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Response from TOMOJO
Thank you for your review! Don't worry about the carbohydrates, they are necessary for cats because a too high protein level in kibbles can lead to serious health problems in cats, such as a urinary system disorder. Our kibbles are formulated to be ecological AND good for the health of our animals, it's without compromise :)
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Alex
Rating: 5 out of 5
My dog no longer wants to eat his old kibbles!
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Response from TOMOJO
Thank you Alex for this great review! We are happy that our kibbles are so well liked!
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Amandine P.
Rating: 5 out of 5
Satisfied with my first order even though the site should update in real-time the information regarding the order processing and shipping!
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Response from TOMOJO
Hello Amandine, thank you for your feedback, we are happy to have satisfied you. We did have some logistical problems due to the current crisis. Thank you for trusting us :)
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