TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
The concept is great. I ordered the discovery kit to test with Yuzu. However, he doesn't like anything, refuses the kibble and even the treats. Too bad, I love the concept.
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Response from TOMOJO
Hello Olivier, We are delighted that you like our concept! We recommend doing a dietary transition over about ten days so that Yuzu can get used to the taste of the kibble. Don't hesitate to contact us if you have any questions.
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Paula
Rating: 4 out of 5
I find the initiative very interesting. My cats don't really agree. They eat them but I have to alternate with supermarket kibble. They might be a bit big for my cats. It's a shame that the ingredients don't detail the vegetable fats. There are small formats to try, do it. The price is more than correct. Thank you
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Response from TOMOJO
Hello Paula and thank you for leaving a review! If the kibble is hard to eat, you can soften it by moistening it. Regarding vegetable fats, our kibble contains organic sunflower oil! We remain at your disposal for any questions.
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Gilly
Rating: 4 out of 5
One of my cats loves them but unfortunately the second one likes them less...
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Response from TOMOJO
Thank you very much Gilly for your message! It is true that cats can be a bit difficult, that is why we recommend making a food transition over about ten days. Do not hesitate to contact us for more information.
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Selwi K.
Rating: 4 out of 5
If you could put less cereals for dogs it would be great for my cat, I will try your kibble tonight, have a nice day Anne
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Response from TOMOJO
Thank you very much Anne for your review and encouragement. Please know that our kibble for dogs and cats are GRAIN-FREE, to facilitate better digestion. Have a very nice day, The mojoteam
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Silvi V.
Rating: 1 out of 5
Delivery too long...
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Response from TOMOJO
Hello Silvi. According to our records, your order placed on Thursday, February 27 arrived on Tuesday, March 3 (after a request for redelivery from you). If you have not received your order, please contact us at our email [email protected]. Thank you!
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Client
Rating: 4 out of 5
Very good product. Tasty, eco-friendly. It would be good to consider larger bags to lower the price.
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Anne
Rating: 1 out of 5
Sorry for this rating but my cat did not want to eat them at all despite all the repeated attempts, tricks, etc. It's a shame because this product deserves to be encouraged given its ecological vision.
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Response from TOMOJO
Thank you very much Anne for your feedback. We take your feedback into account and you will soon be contacted by a member of the mojo team to get more details about your cat's behavior. Have a very nice day.
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Anonyme
Rating: 4 out of 5
The kibble was received well after a few days. The transition to kibble is a bit complicated for my cat but I will continue for several weeks. For now, it is still conclusive!
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Response from TOMOJO
Thank you very much for your feedback. It is true that cats can be difficult when changing their diet. We recommend a dietary transition for your cat of about ten days. If you need more details, we can also send you our transition guide. In any case, a big thank you for joining the mojo adventure!
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Marie P.
Rating: 1 out of 5
Hello to you Tomojo. My two cats have been turning their noses up at the kibble for over two weeks...... Despite my insistence, mixing it with their old kibble is not working at all. What to do???? I await your advice. Thank you in advance Mrs. Bouvard
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Response from TOMOJO
Hello Marie Pierre and thank you for your feedback which we take seriously. We will contact you as soon as possible to better understand the reason for this refusal. Have a very nice day,
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Client
Rating: 4 out of 5
A good alternative for health and the environment!
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Response from TOMOJO
Thank you very much for your review which perfectly summarizes Tomojo!
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Esther51
Rating: 2 out of 5
Hello, the kibbles were received in excellent time and excellent condition, they smell good, and look good to me, but my cats haven't touched them!!! It's been 15 days that I've offered them without success... Too bad because the approach seems good...
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Response from TOMOJO
Hello Esther, thank you for your feedback and encouragement. Cats can sometimes be more difficult when changing their diet. Please feel free to email us at [email protected] to give us more details, we will take your feedback into account. Have a very nice day!
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Bouche P.
Rating: 4 out of 5
My Bernese mountain dog willingly eats her new kibbles. My cats are more reserved for the moment.
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Response from TOMOJO
Thank you Patricia for this feedback! Cats can sometimes be more difficult than dogs when changing their diet. We recommend making a dietary transition over a few days :) Please feel free to contact us at [email protected] to receive our transition guide by email. Have a nice day!
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Aurélia J.
Rating: 2 out of 5
The delivery and quality service and follow-up are excellent, but unfortunately my cats do not like these kibbles at all. They carefully sorted them and left them all; I am obviously unable to say if other cats would find them to their taste, you may have better luck. I wanted to avoid having to sacrifice animals for my own companions, being a vegetarian myself. So, regrettably, I will have to continue with the classic kibbles. Therefore, I gave the rest of the pack to my chickens. Nothing was wasted. Thank you for this attempt that goes in the right direction, I would have really liked it to work and was enthusiastic about the idea of these insect kibbles.
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Response from TOMOJO
Thank you very much Aurélia for your feedback and encouragement. It is true that cats can sometimes be more difficult when changing their diet. Please feel free to contact us at [email protected] to give us more details, we will take your feedback into account! Have a nice day!
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Benoit D.
Rating: 4 out of 5
A few issues with the delivery but otherwise my cat immediately adopted these insect kibbles.??
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Response from TOMOJO
Thank you very much Benoit for your feedback, we are delighted to hear that your cat is enjoying our kibbles. We are sorry that you encountered this type of delivery problem with Chronopost services. Delivery to the relay point will arrive very soon!
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Bidaud
Rating: 4 out of 5
Pleasantly surprised by the smell of the kibbles. Top notch
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Response from TOMOJO
Thank you very much for your feedback, we hope your furry ball is enjoying it! ;)
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Ode13
Rating: 4 out of 5
Good product, I have one of the cats who cannot tolerate it, too bad. I also tried small packets for the dog that I use as a reward. Maybe we should consider a formula for very sensitive cats. I also have the soap for the dog and it's practical.
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Response from TOMOJO
Thank you very much Ode13 for your review. Cats can be more difficult when changing their diet, which is why a gradual food transition over several days can be helpful. Don't hesitate to contact us at [email protected] to receive our transition guide :)
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St P.
Rating: 4 out of 5
Hello, sorry, I can't fully give my opinion at the moment as we are gradually starting to change kibble. But for now, it's going well, but it will take a bit of time, I think.
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Response from TOMOJO
Hello, thank you for your valuable feedback. Indeed, the transition is a very important step and we are happy to know that the transition to your French Tomojo kibble is going well.
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Madame R.
Rating: 4 out of 5
I have not been using the product for a month; it's a bit early to give an opinion; out of my 3 dogs, two appreciate it a lot, and one doesn't seem to tolerate it well, maybe due to the size of the kibbles and the fact that the dog swallows them whole, but the fact is that the dog vomits within half an hour after ingestion. For your information, my dogs are Jack Russells (small size). For the cat, no problem, everything is going well for the order and delivery, everything is okay and fast, I am happy to have chosen your brand and especially to know that the proteins come from insects and not from low-quality meat.
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Response from TOMOJO
Hello Mrs. Renck, we are happy to know that your dogs love their new French Tomojo kibbles! For your dog that swallows them whole, you could moisten its kibbles to help it digest. Thank you for your valuable feedback!
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Digard
Rating: 4 out of 5
Good evening, my cats love the kibbles, but for my dogs, it's no good,,, they are too big and hard, it might be good for a German shepherd,,, because I only have small furry ones, but I didn't have much choice,,, have a good evening.
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Response from TOMOJO
Thank you very much Pierrette for your review. Have you tried slightly moistening your dog's kibbles? We are happy to learn that your cats appreciate our kibbles :)
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Martine M.
Rating: 4 out of 5
everything is perfect except that my cats had a bit of diarrhea and, I don't know if it's because of that but they are not diving into it, they eat a little, I vary the food as a result
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Response from TOMOJO
Hello Martine, thank you very much for your feedback. It is normal for some cats to experience digestive issues when introducing new kibble and a new protein. You are absolutely right to vary the food in order to make a dietary transition. This transition period can last about ten days. Do not hesitate to contact us if you have any other questions on this subject by email at: [email protected]. Have a nice day!
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Yves (.
Rating: 4 out of 5
Too recent to evaluate Correct product to confirm
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Response from TOMOJO
Thank you very much Yves for your kind review! Feel free to keep us updated at [email protected]
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Patricia
Rating: 1 out of 5
I did not receive my order as I was not on site and chronopost did not propose an alternative date. Will you resend or refund me?
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Response from TOMOJO
Hello Patricia, thank you for your feedback. We will contact you regarding this delivery issue. Have a nice day!
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Sylvie
Rating: 1 out of 5
My dog didn't want to eat a single kibble so I think it's not a good product for cats
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Response from TOMOJO
Thank you Sylvie for your feedback. Your opinion is very important to us and helps us improve our products. We will contact you to get more information on this matter.
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Alice R.
Rating: 4 out of 5
I love the concept 100%. Unfortunately, my cat (who is VERY picky) does not agree with me. In fact, he sniffed the kibble and spat it out, tail fluffed, back arched, and ran away... I tried several times (because, really, I wanted it to work!), but the same reaction every time. So unfortunately not for us...
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Response from TOMOJO
Hello Alice. We are sorry for this experience. We recommend transitioning with his old kibble over 2 weeks if you ever want to try again. Thank you for your valuable feedback.
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Rachel
Rating: 4 out of 5
Very simple and efficient service, ultra-fast delivery! But a bit of reluctance from my cats towards the kibble... Maybe it will come with time!
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Response from TOMOJO
Hello Rachel, Indeed, a transition period is recommended for your cats to have time to adapt to their new diet. We recommend a transition of one to two weeks from the old kibble to Tomojo kibble. Thank you for your valuable feedback!
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Bertrand
Rating: 4 out of 5
I had ordered a sample, the cat being picky. The bowl being empty and the cat rubbing against the cup used to serve the kibble, I ordered a larger container.
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Response from TOMOJO
Hello Bertrand. Thank you for your valuable review!
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Client
Rating: 4 out of 5
My cats eat the kibble, no problem :-) Thank you for this interesting alternative.
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Response from TOMOJO
The Mojo Team thanks you for your trust and this feedback!
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Pierre
Rating: 4 out of 5
My dog loves the kibble and the service is excellent, fast delivery every time.
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Response from TOMOJO
Hello Pierre, We are very happy to know that your dog loves his Tomojo kibble. The Mojo Team is at your service!
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Manon P.
Rating: 4 out of 5
I love the concept, I fed my dogs meat for a while but it wasn't in my values as I am vegan myself. A big dilemma therefore and this kibble is the perfect compromise. My dogs love it and have not hesitated to switch back to kibble. Negative point they produce a lot of poop with this kibble. And I hope to see soon several versions (kibble size for small dogs for example)
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Response from TOMOJO
Hello Manon, Thank you for this feedback. Indeed, your dog's transit needs to adapt to his new kibble. The Mojo Team
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Pascal L.
Rating: 2 out of 5
After a successful first tasting of the kibbles, my cat refused to continue the experience by not eating any more Tomojo kibbles. I had to go back to kibbles he is used to consuming....
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Response from TOMOJO
Hello Pascal, Thank you for your feedback. The dietary transition in cats can be quite complicated. We are in the process of improving the recipe for cats and your feedback is very helpful.
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Vera S.
Rating: 4 out of 5
I am satisfied with the purchase but not with the post that did not notify me of the arrival of the package!
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Response from TOMOJO
Hello Vera, thank you for your feedback! We are working closely with the postal services to provide the best possible service and we apologize for the small delivery hiccups!
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Marcelle P.
Rating: 2 out of 5
The appeal of your products is undeniable! My dog, who is very picky, enjoyed them! However, despite the precautions taken for the gentle integration of your kibble into her diet (20% of her ration to start), she had serious diarrhea for 3 days. I therefore stopped the trial.
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Response from TOMOJO
Hello Marcelle, thank you for your review and your valuable feedback. The transition for dogs is difficult and can sometimes take time. However, we are passing this information on to our veterinarian.
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Emmanuelle
Rating: 1 out of 5
I really like the promise of Tomojo, unfortunately my cat vomits the kibble whereas until now she had never had a problem changing brands of kibble.
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Response from TOMOJO
Hello Emmanuelle, thank you for your review. The dietary transition in cats can be quite complicated. We are currently improving the recipe for cats to avoid these problems in the future and your feedback is very helpful.
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Sophie B.
Rating: 4 out of 5
The kibble arrived very quickly and on time at my place. The packaging is quite environmentally friendly. It's a shame that the kibble is delivered in 3 different boxes, but I imagine it's to facilitate transport. My dogs enjoy the Tomojo kibble!
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Response from TOMOJO
Thank you Sophie for this review and this remark. We will check with our logistics team to use as few boxes as possible! Keep the mojo!
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Lydia D.
Rating: 4 out of 5
My cat loves it
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Response from TOMOJO
Thank you Lydia for your feedback !! Keep the mojo!
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Michael
Rating: 4 out of 5
A good idea, my cats like it but calculating the carbohydrate content approaching over 30% is way too much! And don't tell me it's formulated with a veterinarian, they don't care about nutrition since they sell brands like Mars and Nestlé such as Purina and Royal Canin which are poisons for our pets. Positive review but carbohydrates need to be drastically reduced.
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Response from TOMOJO
Hello Michael. Thank you for your review. We take your comments into account in the development of our recipes.
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Séverine G.
Rating: 4 out of 5
Great idea!! I tried it, my cats loved it!! Unfortunately, they vomited every day for a week...(despite respecting the doses during the diet change) It's really a shame because I find the concept really great, and I wanted them to participate, like us, in reducing meat consumption. So I give them some from time to time as a treat.
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Response from TOMOJO
Hello Séverine. Thank you for your review and your words of encouragement. We are currently improving the recipe for cats and we take your opinion into account in the development of new formulas.
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Florence N.
Rating: 1 out of 5
I tried twice to give the kibble to my cat who vomited everything. Apparently he can't digest them! I stopped and everything returned to normal.
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Response from TOMOJO
Hello Florence, Thank you for your review. The dietary transition in cats can be quite complicated. We are currently improving the recipe for cats and your feedback is very helpful.
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Francois
Rating: 1 out of 5
Order still not received
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Response from TOMOJO
Hello François, We have just contacted you by email regarding this matter: we fear that additional shipping delays may apply due to the strikes, and we are sorry about that. Please do not hesitate to get back to us if the delay is extended by another week, we will do what is necessary to resend your 3 samples!
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Françoise G.
Rating: 4 out of 5
These are good kibbles, 2 of my cats didn't like them and the other one did...
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Response from TOMOJO
Hello Françoise, thank you very much for your review and your encouragement! The dietary transition in cats can be a bit more complicated :)
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