TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
It's very pleasant to receive quality dog food by mail.
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Response from TOMOJO
Thank you for your kind message Murielle. We are delighted that you and your dog enjoy our kibble.??
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Régis T.
Rating: 5 out of 5
Top service
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Response from TOMOJO
Thank you very much Régis. If you liked the service, we are thrilled! ??
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Teuta S.
Rating: 5 out of 5
My dog likes the food. I will buy again.
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Response from TOMOJO
Thanks a lot for your message Teuta. We are very pleased that your dog likes our food! ??
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Atlantique G.
Rating: 5 out of 5
My cat loves the kibble
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Response from TOMOJO
We are delighted that your cat enjoys our kibble. ??Thank you for your message and see you very soon!
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Emma B.
Rating: 5 out of 5
My greyhound loves Tomojo treats. We switched to them a few months ago and I have a very very happy dog. Also love the brand Tomojo - their bright colors and packaging make me happy
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Response from TOMOJO
Thank you so much for your kind message Emma. We are very pleased that your dog likes our kibbles and that you like our packaging. ?? We look forward to seeing you again!
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Sophie
Rating: 5 out of 5
My cats accepted to eat the kibble without fuss. We will therefore continue imagining that the production of these kibbles causes less horrors than the industrial meat ones.
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Response from TOMOJO
Thank you Sophie for your message. Glad that our kibble pleases your cats. Indeed, the production of our insect kibble is better than that of meat kibble for several reasons. ??We emit 100 times less CO2 and we need 200 times less water for production. We look forward to seeing you with your kitties! ??
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Tiphaine F.
Rating: 5 out of 5
Still in full transition, but I can already feel that my cat is starting to get used to it! I had ordered the discovery kit (excellent idea), and at first he was a bit reluctant to the treats. I 'diluted' the insect kibble among his usual kibble, and he ate everything easily. And now, he also eats the treats immediately! I ordered the 7kg kibble pack to continue a smooth transition, but I have good hopes!! And even if we never reach 100% insects, well, it will always be good for the planet. I still don't have too many fears, knowing that my cat devours flies, spiders, etc. since always (to my great happiness). Thank you Tomojo for this great initiative, and long life to you!
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Response from TOMOJO
A huge thank you for your message Tiphaine. We are delighted that our kibble pleases your cat. Indeed, the transition can be long but after a little patience your cat will enjoy insects, especially if it is already used to flies and spiders! ?? We look forward to hearing from you about the end of your cat's dietary transition! ??
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Madame I.
Rating: 5 out of 5
Super kibbles quickly adopted by my cat! The subscription system is very practical, we can add items or remove them if we still have stock.
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Response from TOMOJO
We are very happy that the kibble pleases you Ingrid. The subscription formula is indeed the most interesting. Plus, you benefit from -10% on each order, have direct access to our veterinarian and educational content and more! We can't wait to see you with your cat!
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Fabienne H.
Rating: 5 out of 5
Very satisfied with the product and my dogs appreciate them. The packaging is also very ecological which is very very good. I look forward to receiving those for cats because these little felines are sometimes more greedy than dogs.
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Response from TOMOJO
Thank you Fabienne for your message, we are happy to hear that. Indeed, our packaging is 100% compostable! We hope that your cats will also adopt our kibbles. We look forward to seeing you again. ??
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Client(E)
Rating: 5 out of 5
First order with Tomojo, easy experience and fast delivery
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Response from TOMOJO
We are happy to have you with us. Thank you very much for your message. We can't wait to see you again. ??
That's great! Thank you very much Sylvie for your message. We are delighted that Pep'Sou appreciates our kibbles. Hoping to see you again very soon!
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Claire
Rating: 1 out of 5
I ordered Tomojo kibbles for my cat, but this big picky one doesn't like them at all and refuses to eat them.
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Response from TOMOJO
Hello Claire and thank you for your message. Indeed, it can be difficult for some cats to change their diet overnight. It is necessary to persevere for 3 to 5 days, even mixing old and new kibble. To ensure a complete dietary transition, it is better to do it over 3 weeks. A member of our team will contact you to provide solutions on this matter.
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Elodie
Rating: 2 out of 5
The approach is really great not only ecologically but ethically, but my animals do not like the taste of their kibbles at all (cats and dog). They refused to eat.
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Response from TOMOJO
Thank you Elodie for your feedback. Indeed, you need to give your animals time to get used to their new diet (3 to 5 days). This transition can take up to 3 weeks to be complete. Do not hesitate to mix their old kibble with the new ones during the first days of transition. A member of our team will get back to you to provide assistance on this matter.
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Janice M.
Rating: 5 out of 5
My cat Sid loves his Moush insect-based cat food and treats. I chose it as a source of novel protein as he suffers from eosinophilic granuloma complex which causes sores on his mouth, as he may be allergic to protein sources in food. Also, the delivery service was very prompt and efficient and love the recyclable packaging. I have signed up for regular delivery service and hope to see an improvement in Sid's health issues in the longer term. Fingers crossed.
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Clemence S.
Rating: 5 out of 5
Our two cats are enjoying themselves and are in good shape!
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Response from TOMOJO
Great! Thank you for your message Clémence, we are very happy to hear that! We hope to see you very soon at our place then :)
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Eugénie
Rating: 5 out of 5
Super satisfied with the product, packaging and quality of the food. My cat loves it! Just waiting for the opportunity to buy in store rather than order to reduce the footprint. Other than that, love the work!
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Datcha B.
Rating: 5 out of 5
Remarkable quality, my dog loves these kibbles, eco-friendly packaging. A product that makes you want to keep buying it. I love the concept and it's the market turned towards the future.
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Response from TOMOJO
Thank you for your encouragement! We are very happy to hear that :) We are aligned ?? and happy to count you among us :) See you very soon Datcha!
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Marie R.
Rating: 5 out of 5
Quality kibbles that my cat has been devouring for 6 months, and I am 200% satisfied. Finally a kibble transparent in terms of composition, without hidden cereals and made in France! The subscription is flexible in terms of dates and in addition to arriving quickly, the kibbles are delivered in recyclable packaging ?? My only regret? That we can't buy them in Belgium at Tom&Co!
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Response from TOMOJO
Thank you very much for your feedback Marie :) we are very happy to hear that! The subscription plan is the most interesting, plus, you benefit from -10% on every order! It's noted for Tom&Co, we will contact them very quickly ????
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Catherine C.
Rating: 5 out of 5
very satisfied with the quality customer service, price...., speed and delivery conditions. The quality of the product as well as the seller's advice seems correct and suitable for my three cats I recommend the product and the seller. a satisfied customer who will remain loyal as long as these quality conditions do not change.
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Response from TOMOJO
We are happy to count you among us Catherine :)! Thank you very much for your feedback, and your recommendations, we look forward to seeing you again!
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Mme C.
Rating: 2 out of 5
The cats refused to eat the kibbles.
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Response from TOMOJO
We are sorry to hear that Catherine :'(, Have you tried to gradually incorporate the kibbles into her diet? The most sensitive cats generally require 1 to 2 weeks of transition. We are here to help you if needed!
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Danielle C.
Rating: 5 out of 5
My dogs really enjoyed TOMOJO; the transition with their usual kibbles went very quickly.
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Response from TOMOJO
Thank you for your feedback Danielle we are happy to hear that :)! Welcome to the Mojo community! ????
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Nat D.
Rating: 5 out of 5
Good product, my dog eats well
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Response from TOMOJO
Thank you for your comment, we remain at your disposal if you have any questions or need advice about our kibbles! ????
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Boni
Rating: 5 out of 5
Very fast delivery
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Response from TOMOJO
Thank you for the message, we are doing everything we can to deliver to you as quickly as possible, in an average of 2 days! We remain at your disposal :) ???
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Isabelle F.
Rating: 5 out of 5
very good service, good communication after sale too
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Response from TOMOJO
Thank you for your feedback Isabelle, we are delighted with your great experience with us. We look forward to seeing you again. ??
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Clarisse M.
Rating: 5 out of 5
Fast delivery and my cat loves the kibble I recommend.
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Response from TOMOJO
Thank you Clarisse for your review. We are delighted that our kibble pleases you as well as your cat. ??So I will say see you soon! ??
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Jodie L.
Rating: 5 out of 5
Perfect eco-friendly alternative! My 2-year-old shiba inu loves this kibble, she finds it at least as appetizing as her old ones and remains very motivated by her meals! Plus, she digests them perfectly. We are still in the dietary transition, but for now, there is nothing to complain about. We received them quickly and we are happy to have found a solution that resolves our ethical dilemmas while supporting an innovative young company :)
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Response from TOMOJO
Thank you for your encouragements Jodie! We are very happy that your Shiba enjoys our kibble :) Do not hesitate to contact us if you have a question or need help, we are at your entire disposal!????
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Blandine B.
Rating: 1 out of 5
My cat doesn't eat them, so it's a failure for me.
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Response from TOMOJO
We are sorry to hear that Blandine, your cat is sensitive and requires a more rigorous dietary transition, a team member will contact you to provide assistance! ???????
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Francoise C.
Rating: 5 out of 5
My cat immediately appreciated the kibble...
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Response from TOMOJO
Thank you for your feedback Françoise, we are happy to hear that :) Welcome to the Mojo community!
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Hb
Rating: 5 out of 5
Kibble eaten with delight by my feline.
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Response from TOMOJO
Very happy to hear that Blandine! Thank you for your message, we remain at your disposal if needed :) Don't forget, you can benefit from -10% on your kibble thanks to our subscription offer ????
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Karine
Rating: 5 out of 5
Ultra-fast delivery! My cat is a fan of your kibble !!!!!!
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Response from TOMOJO
Thank you Karine, we are doing our best to deliver to you quickly, even during this difficult period. We ensure delivery in J+2 on average and our subscribers even have the power to choose the delivery day in advance ??.
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Ade
Rating: 5 out of 5
Fast delivery (to the UK) and really pleased with the quality. I love everything that this brand stands for, and have been searching for sustainable alternatives for my pets. My dog and cats love it. My dog is a fussy eater and has rejected plenty of food brands, so I was a little worried if he'd enjoy this, but he loves it. It also smells great to me haha!
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Response from TOMOJO
Thank you very much for your feedback, we are happy to share our commitment with you! Our pet food is shipped directly from the UK, so delivery is fast and impact is reduced! It is a pleasure to welcome you to the Mojo community. We remain at your disposal if you have any questions. ?????
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Cornishgirl
Rating: 5 out of 5
My cat and dog love this food although my dog eats anything! It is delivered quickly in England and I love that it helps the environment - if we could get an English stockist that would be even better!
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Response from TOMOJO
We are very happy to hear that Sarah and thank you for sharing our commitment! Our kibble is shipped directly from the UK to arrive faster at your home :) see you soon!
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Régine B.
Rating: 5 out of 5
Order sent quickly, efficient delivery service.
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Response from TOMOJO
Thank you for your positive feedback Régine! The team is on deck to provide you with 5 * service! :)
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Adrien G.
Rating: 1 out of 5
Our three cats do not eat them.
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Response from TOMOJO
Hello Adrien, thank you for your feedback, we will contact you again to try to understand your bad experience and see if we can provide a solution!
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Noyola
Rating: 2 out of 5
Nice principle, but the kibble does not please my cats who haven't touched it for 3 weeks even when changing the bowl every day to put fresh kibble in every day. Too bad.
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Response from TOMOJO
Hello and thank you for your message Noelle, we are sincerely sorry to hear that, your cats seem very sensitive and they probably require a more rigorous dietary transition, a team member will contact you about this to try to provide you with a solution :) !
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Véronique L.
Rating: 5 out of 5
I bought the discovery pack and my cats ate the kibble without any problem.
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Response from TOMOJO
Thank you for your message Véronique :) very happy to hear that, we can't wait to see you then?! ???
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Sophie D.
Rating: 5 out of 5
Quality products, immediately accepted by my little one! Nice design, little attention, quick shipping and careful packaging: honestly everything is perfect! Thank you ;)
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Response from TOMOJO
Here is some good news! Thank you Sophie! We hope to see you again soon at our place, we remain at your entire disposal if needed :)
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Nuno
Rating: 1 out of 5
Unfortunately my cat did not want to taste a single kibble (even mixed with the old ones, I had to throw away the whole bowl), nor a single treat. Completely failed attempt.
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Response from TOMOJO
Oh no Nuno :'( ! A team member will quickly contact you to provide you with help and advice on this matter!
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Gp
Rating: 5 out of 5
Fast shipping and free of charge. We can suggest shipping to a relay point like a large store for this kind of bulky product nonetheless. We can also suggest lowering the price anyway.
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Response from TOMOJO
Hello Guillaume and thank you for your feedback! We have recently expanded our delivery service by adding the carrier GLS and Relais Colis. We will intensify our efforts to look for other solutions in 2021, unfortunately, the price of insects is not yet cheaper than meat at this time. This is explained because insect farms have had to make a lot of investments in machinery to be able to raise insects properly. We are confident that in the future the price will decrease to be cheaper than that of meat (as you rightly pointed out). Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibble as accessible as possible that we have chosen to make less margin than our competitors and our traditional competitors. Of course, we are aware that we still have a long way to go in order to properly and ecologically feed all dogs, and rest assured that we are doing our best to lower prices (we have actually lowered them by 15% compared to last year).
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Florence
Rating: 5 out of 5
Very good, my cat appreciates the insect kibble... Fast delivery
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Response from TOMOJO
Thank you Florence, we are delighted to hear that! We remain at your entire disposal if needed :)
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