TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Great but too bad the purchased treats have a short shelf life because I bought a lot of them
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Response from TOMOJO
Thank you Sabine :) Indeed, some of our treats have a nearing expiration date, I hope you received our email stating this! Don't worry, your new treats are on the way!
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Kaposi L.
Rating: 5 out of 5
Our 2-year-old and 12-year-old cats love them.
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Response from TOMOJO
Thank you for your comment Laure, glad to hear that your cats love our kibble!
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Frédérique B.
Rating: 4 out of 5
Appetizing kibble that seems fairly balanced. The recipe could be improved to remove additives and reduce starches. My dog enjoys them and is in good shape.
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Response from TOMOJO
Frédérique, thank you for your feedback! :) Regarding our additives, we choose to be exhaustive and transparent, unlike other brands, that's why it may seem like a lot to you. We only include those that are authorized, regulatory, and necessary. There is no harmful effect for the animal consuming it, nor for the environment by the way!
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Tiffanie B.
Rating: 5 out of 5
Extremely satisfied with the kibble AND the customer service. Teams that are more than attentive, very professional. It's quite rare to be significant. A small downside on the GLS delivery service which has been a disaster for months. Unprofessional delivery people. It might be worth considering changing companies.
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Response from TOMOJO
Thank you for your comment Tiffanie, glad to have you in the mojo team! Indeed, we are facing some difficulties with our carrier, we are truly sorry. Rest assured, we are actively looking for a solution!
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Lt
Rating: 5 out of 5
The dog loves it. Perfect transit. Odorless stools.
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Response from TOMOJO
Glad to know that your dog has adapted well to his kibble, or rather the other way around haha! We remain, of course, at your disposal :)
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Alison
Rating: 5 out of 5
My dog with leishmaniasis is doing very well since he started eating this kibble. Nice weight gain and beautiful coat! And it also does good for the planet ;)
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Response from TOMOJO
Thank you for your feedback Alison, glad that our kibble suits your dog! Indeed, easily digestible kibble is recommended for dogs with leishmaniasis, and we are quite proud that this is the case with ours :)
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Sarah H.
Rating: 5 out of 5
Happy to have found this environmentally friendly product that my cats love immensely!
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Response from TOMOJO
Your comment goes straight to the heart Sarah! Welcome to the mojo team :)
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Adeline B.
Rating: 5 out of 5
My dog loves them!
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Response from TOMOJO
What a pleasure to read this message Adeline! We remain at your disposal, of course :)
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Janyce L.
Rating: 5 out of 5
Delivery 24h in 48h earlier. But otherwise great service and my chihuahua is delighted with the kibble!
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Response from TOMOJO
Thank you for your feedback Janyce, we are delighted to have you with us :) Sorry for the delay regarding the delivery, a team member will contact you shortly to clarify this!
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Adeline
Rating: 5 out of 5
My cat, who is usually picky, is crazy about his new kibble. The plus: biodegradable packaging, flexible subscription. And fast and efficient delivery.
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Response from TOMOJO
All these compliments are a pleasure to read Adeline, they go straight to our hearts! If we managed to convince your cat, and you too, we can say that our mission is accomplished :)
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Dominique E.
Rating: 3 out of 5
My dog is not too fond of the kibble after all, I have to mix it with pasta for her to eat.
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Response from TOMOJO
Oh... We are sad to read this :( It is probably due to a dietary transition issue. Some dogs sometimes need a more extended dietary transition. A team member will contact you to try to find out more, Dominique!
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Jérôme
Rating: 5 out of 5
Super fast delivery. My cat, surprised by his new kibble at first, enjoys them a lot! Happy to benefit from a lower environmental footprint thanks to Tomojo.
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Response from TOMOJO
We are delighted to hear that Jérôme! Can't wait to see you at Tomojo?
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Patrick K.
Rating: 5 out of 5
Very good kibble without harmful additives and preservatives...
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Response from TOMOJO
Thank you for your comment Patrick! We remain at your disposal if needed :)
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Véronique
Rating: 5 out of 5
Tomojo kibble is very appreciated by my cats, the weaning from the previous ones went smoothly, they seem to be very appetizing. I don't have enough hindsight to say more.
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Response from TOMOJO
A smooth transition means happy cats and a delighted Tomojo team! See you soon Véronique :)
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Fanny
Rating: 5 out of 5
The box was well received by my dog, he loves the little treats and immediately appreciated his toy. And the little seeds to plant are nice!
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Response from TOMOJO
Here's some good news! :) Your comment goes straight to the heart Fanny!
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Raphael
Rating: 5 out of 5
I ordered Tomojo puppy kibble for my Australian shepherd, the delivery time was very fast as announced (48h). The kibble was very much liked by Sunny who adopted them right away! :) Very happy with this first experience with Tomojo which made me want to take a subscription that allows for discounts.
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Response from TOMOJO
Welcome to you, Raphael and Sunny, in the mojo team! We are happy to welcome you :) We are always at your disposal if you have a question or need our help!
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Stéphanie M.
Rating: 5 out of 5
I am very satisfied with the speed of shipping and the quality of this kibble
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Response from TOMOJO
Thank you for your feedback Stéphanie! We remain at your disposal if needed :)
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Fabienne H.
Rating: 5 out of 5
Since I started giving Tomojo kibble to my cats and my dog (kibble they love), they are doing wonderfully and especially they have a beautiful coat which means that Tomojo kibble is perfectly balanced and made with quality products. Thank you Tomojo..... Many people ask me how I feed them to have such a shiny and soft coat...
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Response from TOMOJO
Indeed Fabienne, we work with quality products that are environmentally friendly, we seek the best for our animals :) Your comment goes straight to our hearts, thank you!
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André C.
Rating: 4 out of 5
Our 2 cats appreciated it, they seem to adapt well to it as a replacement for their previous low-protein kibble. I should continue with this quality based on insects.
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Response from TOMOJO
Thank you for your comment André, it's great to hear that the transition went well for your 2 cats! See you soon ??
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Caroline
Rating: 5 out of 5
No digestion issues with a slow adaptation, I've been using this kibble for just under a year and my cat's coat is incredibly soft
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Response from TOMOJO
We are delighted to hear that Caroline! Indeed, the digestive comfort of our furry friends is essential and we are working hard to make sure our kibble facilitates it as much as possible!
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Richard B.
Rating: 5 out of 5
Our cats appreciate Tomojo kibble mixed with the more specific ones from the veterinarian. We find they are a solution to environmental problems. We also noticed that they have a much shinier coat with Tomojo. The subscription is really convenient, no need to think about it and no risk of running out of food. The carrier is efficient and we can choose the delivery day with them. So, don't hesitate to take the plunge, choose Tomojo!
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Response from TOMOJO
Very happy to know that our kibble pleases your cats Richard! We remain at your disposal if needed ??
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Madame B.
Rating: 5 out of 5
Excellent concept, our animals eat it willingly (dog and cat), the delivery service is flexible and practical, in short, everything is good
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Response from TOMOJO
Super Pascale! We are at your complete disposal if needed. ??
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Denise B.
Rating: 4 out of 5
Perfect kibble: Louna (18 months) loves them. Is 60g per day not excessive? I still have trouble establishing the frequency of my orders.
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Response from TOMOJO
Happy to hear that Denise! For the quantity, it really depends on your animal, its weight, size, temperament... A team member will quickly contact you to provide advice on this matter :)
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Nicolas
Rating: 5 out of 5
Very good experience. Kibble delivered on time, recyclable packaging (which is not the case with many other brands with beautiful thick plastic bags), a product that seems to be of quality (the dogs love it) and the simplicity of choice (some brands have a kibble for each size, weight, age, type of dog... Is it really useful?!).
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Response from TOMOJO
Yes Nicolas, indeed our packaging is 100% naturally compostable with simple and effective recipes. A range for Puppies/Kittens, a range for adults and soon maybe a range for seniors... ?? See you very soon!
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Aurore O.
Rating: 5 out of 5
Very fast delivery, well packaged and the cats love it! The kibble smells much better than the big brands... very easy food change. I recommend the cat kibble
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Response from TOMOJO
Thank you for your comment Aurore, it makes us very happy. We are sincerely pleased to have you with us, see you soon!
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Sarah
Rating: 5 out of 5
Perfect - service and product. My cats love it.
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Response from TOMOJO
Thank you for your feedback Sarah!
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Philippe B.
Rating: 5 out of 5
It's still very recent but our dog seems to have quickly adapted to her new kibble which she enjoys
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Response from TOMOJO
Super Phillipe, don't hesitate to come back and give us feedback later :) In the meantime, we remain at your entire disposal ?
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Megane 1.
Rating: 5 out of 5
My cat loves his treats, every evening he comes in front of his bag and waits ??
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Response from TOMOJO
Hehe Mégane! Happy to hear that our treats are a hit :) See you very soon!
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Mme S.
Rating: 5 out of 5
As always, I am very satisfied with the speed of delivery, the quality of the packaging and of course the product itself. The quality of the kibble seems excellent, my dog loves it and her weight remains stable, and she is in shape despite being 15 years old! Moreover, eating insects rather than farm animals is much better for the planet and more in line with my vegetarian diet. I recommend it to everyone!
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Response from TOMOJO
Hello Aurélie, we are totally aligned on the values! Thank you for your feedback, it's great to see your dog in great shape, even at 15 years old! We are at your complete disposal if needed ???
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Yo
Rating: 5 out of 5
A great concept, reasonable prices and a great action for the planet and our little companions. While waiting for the end of the dietary transition, I can say that so far the kibble is appreciated! Thank you for your existence and for your transparency. And also a top delivery! I hope one day to find your concept in wet food (preferably jelly, my cat whispers) ??????
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Response from TOMOJO
Hello Yohan and thank you for this feedback that warms the heart. We are very happy to have you in the community :) I am also being told in my ear that a wet food recipe is under consideration..... Stay tuned!
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Bn
Rating: 5 out of 5
My dog likes it, I hope her coat will improve
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Response from TOMOJO
Thank you for your feedback, we hope so too, do not hesitate to get back to us to let us know if you notice an improvement :)
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Justine
Rating: 5 out of 5
I made a mistake with my shipping address but the Tomojo team reacted quickly and efficiently. Fast shipping, plastic-free packaging. My cat loves the grain-free kibble I ordered. Really great!
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Response from TOMOJO
Thank you Justine, our customer service is always attentive to our clients and subscribers! We are always available to provide you with a solution and support you if needed.
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Client
Rating: 5 out of 5
My animals liked it and I appreciate the concept. I recommend
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Response from TOMOJO
Thank you Jennyfer, always at your service and available if needed :)
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Madame Y.
Rating: 5 out of 5
Great!! Ultra fast delivery, very reasonable prices, this kibble has solved the problem of soft stools... However, my kittens don't seem to like it so I mix it with other kibble 50/50 and it works perfectly!
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Response from TOMOJO
Thank you for your great feedback Yolande! We are happy to know that everything is going well for your kitten, it's normal for it to be a bit more difficult at the beginning, you are absolutely right to maintain a longer dietary transition! We remain at your disposal to support you in this process.
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Samie G.
Rating: 5 out of 5
Perfect! I am satisfied, my cats are eager in front of their bowls. Too bad the delivery doesn't go to the floor!!!
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Response from TOMOJO
Thank you for your feedback Samie, having spoken to you regularly on the phone, I know it is not easy depending on the carrier indeed.. We will soon be offering new transport solutions by the way, see you very soon!
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Julien F.
Rating: 5 out of 5
Pistache quickly adopted her new kibble.
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Response from TOMOJO
Thank you very much Julien and see you soon Pistachio ;) !
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Ari
Rating: 5 out of 5
Very good contact, quick, detailed
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Response from TOMOJO
Thank you very much for your feedback :)
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Frieze
Rating: 5 out of 5
Yum! Dogs LOVE it
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Response from TOMOJO
Thank you very much! We are happy to hear that. We are at your disposal for the next steps :)
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Sophie D.
Rating: 3 out of 5
A bit expensive for what it is
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Response from TOMOJO
Hello Sophie and thank you for your feedback. Indeed, our kibble is more expensive than average, as it is of superior quality but also, and above all, the cost of the raw material, the insect, is currently up to 4 times more expensive than traditional proteins. We are hopeful to reduce these costs in the months and years to come!
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Arnaud P.
Rating: 5 out of 5
Great product, my puppy Surf loved the kibble!
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Response from TOMOJO
Very happy to have Surf in the mojo community, see you soon Arnaud and don't hesitate to contact us if needed :)
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