TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Great kibbles but there have been supply issues this year, which forces us to change
Translated reviews
Response from TOMOJO
Hello François, We are sorry to hear that, indeed, due to covid we have had production delays. Today, everything is back to normal. We hope to see you very soon!
A
A.v.
Rating: 4 out of 5
The cat is convinced by the taste, and I am, by the ecological argument. Even though I am not sure I can keep the budget, it is still very expensive, given the raw material...
Translated reviews
Response from TOMOJO
Thank you for your message Anaïs, Unfortunately, insects are not yet cheaper than meat at this time. This is explained because insect farms have had to make a lot of investments in machinery to be able to properly raise insects. We are confident that in the future the price will drop to be cheaper than that of meat. Of course, we are aware that we still have a long way to go in order to properly and ecologically feed all dogs and rest assured that we are doing our best to lower prices (we have actually lowered them by 15% compared to last year). We hope to see you again very soon!
D
Dominique
Rating: 5 out of 5
Kibble bag received very quickly for Ozzy my cat. At first, she didn't pay attention to the kibbles, and once mixed with her usual kibbles, she ate them without any problem.
Translated reviews
Response from TOMOJO
Thank you for your feedback Dominique, we are happy to know that our kibbles are now part of Ozzy's diet! ???? We remain at your disposal if needed
I
Isabelle D.
Rating: 1 out of 5
One of my cats appreciated it, the other not much, but they both vomited
Translated reviews
Response from TOMOJO
Hello Isabelle, we are sorry to hear that! It is not uncommon for cats to be difficult to convince, and a sample is generally not enough to complete the dietary transition unfortunately. We are at your disposal if you want to try again with more kibble!
Y
Yk
Rating: 5 out of 5
Kibbles arrived very quickly, and are appreciated by our cats!
Translated reviews
Response from TOMOJO
Thank you for your feedback Hugo! :)
I
Ingrid L.
Rating: 1 out of 5
I bought a pack for dogs and a pack for cats, I only received the pack for cats... It's a scam!
Translated reviews
Response from TOMOJO
Hello Laurent, As I explained to you by email, your package was lost with our carrier. As soon as we became aware of your message, we immediately sent out another pack of kibbles and refunded part of your order to make amends. We hope to see you again very soon despite this delay beyond our control, we remain at your disposal.
F
Fabienne
Rating: 4 out of 5
My cat doesn't like it but my little dog does (curious) interesting concept but it remains a bit expensive for insect proteins
Translated reviews
Response from TOMOJO
Hello Fabienne Cats are harder to convince than dogs, sometimes you need to observe a transition period of 2 to 3 weeks! Unfortunately, insects are not yet cheaper than meat at the moment. Today the price of insect per kg is 3 to 5 times higher than a similar quality of meat. It is because we want to make our kibbles as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription actually gives you a 10% discount on our kibbles :) We hope to see you again very soon!
S
Samuelle L.
Rating: 5 out of 5
Tomojo for a better world!!!
Translated reviews
Response from TOMOJO
Hello Samuelle, glad to see that we share common values ??. We remain at your disposal, see you very soon! Keep the mojo ????
F
Florence B.
Rating: 5 out of 5
Fast and serious
Translated reviews
Response from TOMOJO
Thank you for your feedback Florence, see you very soon! ??
B
Brochu M.
Rating: 5 out of 5
It's great, the cat and the dog loved it! But it's too expensive for me...
Translated reviews
Response from TOMOJO
Hello Magali, Thank you for your feedback! We are happy to hear that your furry balls liked our kibble 😊. Unfortunately, insects are still not cheaper than meat at the moment. Today, the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibble as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription also gives you a 10% discount on our kibble :) We hope to see you again very soon!
M
Marie-José
Rating: 1 out of 5
?? Not a positive experience at all: my cat didn't even deign to taste a kibble...
Translated reviews
Response from TOMOJO
Hello Marie-José, we are sorry to hear that! It is not uncommon for cats to be difficult to convince, and a sample is generally not enough to complete the dietary transition unfortunately. We are at your disposal if you want to try again with more kibble!
C
Cécile C.
Rating: 3 out of 5
Fast shipping. However, my cats do not like the kibble, despite a gradual transition.
Translated reviews
Response from TOMOJO
Thank you for your message Cécile, we are sorry to hear that your cats did not appreciate our kibble. Sometimes, even with a strict dietary transition, cats do not like a food. We hope to see you again very soon. ??
B
Babou
Rating: 4 out of 5
Nice approach. Fast delivery and my cat appreciates them. The only downside is the shape of the kibble. My cat chews them and leaves half because he can't 'catch' the rest. Would a different or smaller shape be better?
Translated reviews
Response from TOMOJO
Hello Isabelle, thank you for your message and your remark! We will take this feedback into account to improve our next recipe! ??
V
Vigouroux S.
Rating: 4 out of 5
The cat kibble arrived well, however I cannot give a really useful review because I don't have enough hindsight. You know it takes time to adapt and it's a bit long. In any case, one of my two cats eats them without any problem! The second one is more difficult. Thank you for your great idea anyway, I am very involved in the ecological rescue of our planet!
Translated reviews
Response from TOMOJO
Hello Sandrine, thank you for your kind message, we also share these values! ?? We hope that your 2 cats will soon have the mojo... We are at your disposal if needed!
K
Karen
Rating: 5 out of 5
They love it, the dog, like the cat
Translated reviews
Response from TOMOJO
That's great Karen! We are happy to know that our kibbles have been integrated into the diet of your furry friends. We remain at your disposal if needed! ????
C
C A.
Rating: 5 out of 5
Perfect! The best by far on the market and the customer service is perfect and honest :)
Translated reviews
Response from TOMOJO
?? Thank you for your message! We are on the case to offer you the best experience possible :)
J
Jean-Marie L.
Rating: 3 out of 5
I am satisfied. But I finally understood that TOMOJO cat kibble contains duck fat, and maybe other animal products besides insects. But 34% insects is already a step forward. Waiting for better.... In any case, the cats like it and are not worse off....
Translated reviews
Response from TOMOJO
Hello Jean-Marie, Indeed, as I told you, the incorporation of duck fat (non-fed, from the southwest) is a lever for improvement for us in 2020/2021. We indeed wish to substitute it for insect oil: however, we are still experiencing some difficulties in incorporating it into our production chain, but also in sourcing it: we are counting heavily on the development of the French entomoculture sector which is starting to take off. You will be notified when our new recipe is available! ??
J
Johanna H.
Rating: 5 out of 5
Product received within the announced deadlines.
Translated reviews
Response from TOMOJO
Thank you for your message and your trust Johanna :)
A
Aline B.
Rating: 5 out of 5
Ordering on the site is simple and efficient. The shipping was fast. The goal of replacing animal proteins in kibble with insect proteins is really very interesting. Unfortunately, our cats, although regularly eating flies, grasshoppers, and other insects, do not seem to appreciate this kibble. They jumped on it when the package was opened but since then they are demanding food and are snubbing the ones we give them! Too bad.
Translated reviews
Response from TOMOJO
Thank you Aline for your feedback. We are delighted that you appreciate the Tomojo concept! But don't lose hope with your kitties. ?? You should try to gradually incorporate our kibble with your cats' old kibble. Don't hesitate to get back to us to let us know if it's a success! ??
B
Brigitte F.
Rating: 1 out of 5
My 5-month-old kitten didn't want it!!!!!!!!!!!!
Translated reviews
Response from TOMOJO
Hello Brigitte, we are sorry to hear that! It is not uncommon for cats to be difficult to convince, and a sample is generally not enough to complete the dietary transition. We are at your disposal if you want to try again with more kibble!
S
Suzy M.
Rating: 5 out of 5
Very professional and really friendly customer service, attentive and patient. Quick, clear responses. Already the second order and really no flaws.
Translated reviews
Response from TOMOJO
Hello Suzy, we are delighted to hear that! Our customer service is at your disposal and is entirely at your service! See you soon ??
S
Stéphanie T.
Rating: 4 out of 5
My cats liked it
Translated reviews
Response from TOMOJO
Thank you for your feedback Stéphanie ?? !
M
Martine L.
Rating: 3 out of 5
My four cats did not particularly appreciate this kibble.
Translated reviews
Response from TOMOJO
Thank you Martine for your feedback. ?? It's sad news but don't lose hope! Some cats are more difficult than others because they are used to always eating the same thing. You should try to gradually incorporate our kibble with your cats' old kibble. ??
B
Béatrice P.
Rating: 3 out of 5
Out of my 5 cats, two didn't even want to taste it and three ate it.. So mixed feedback
Translated reviews
Response from TOMOJO
Hello Béatrice, Thank you for your message, we are sorry to hear that :'(, We hope that your cats who loved our kibble will eventually convince those who didn't like it ????. We hope to see you again very soon!
C
Cathy S.
Rating: 5 out of 5
Hello, I received the kibble very quickly: I was pleasantly surprised! And my Poupette and her friend Sacha appreciated it right away!!!! Thank you for your good idea and your creation!!!! Cathy Swing19. ????????
Translated reviews
Response from TOMOJO
Hi Cathy! Hehe, it's a pleasure to read that Poupette and Sacha liked our kibble. We thank you for your trust and commitment, see you soon!
M
Mélanie
Rating: 5 out of 5
Ultra available customer service, my kitten loves the kibble and my dilemma as a vegetarian cat lover is resolved! I am won over
Translated reviews
Response from TOMOJO
Hello Mélanie, your comments make us very happy, The customer service is on the lookout to provide you with the best possible experience :) We hope to see you again very soon!!! ??
S
Steiner V.
Rating: 4 out of 5
My kitties eat them, but since the kibble is very dry, I don't know if they will eat them in the long term. It's in the testing phase for my 4 cats! In any case, congratulations on your initiative!! Valerie from Switzerland.
Translated reviews
M
Murielle
Rating: 4 out of 5
Perfect delivery with a little gift on top for my cat. Unfortunately, he didn't want to taste a single kibble, he is particularly special because he eats nothing but his hunt!! Cat rescued a year ago, this is despairing, I hoped he would at least appreciate these insect kibble! I think I've tried everything!
Translated reviews
Response from TOMOJO
Thank you for your message Murielle, your cat has kept its hunting spirit, and that's to its credit! We hope to see you again very soon :)
M
Magalie S.
Rating: 5 out of 5
Very happy with the products my cats tested and approved but I think I will rather use them as treats. PS I ordered 3 samples and received the order twice
Translated reviews
Response from TOMOJO
Thank you for your feedback Magalie, it's a good idea to use them as treats... This way, it will be easier for them when you decide to completely change your kitties' diet! ??
M
Magvr
Rating: 5 out of 5
I requested samples. Contact with customer service was very pleasant. For now, my cats are having a hard time accepting the change, I mixed it with other kibble. Let's see if they adapt.
Translated reviews
Response from TOMOJO
Happy to read that our kibble is part of your kitties' diet! Please respect the dietary transition period and be (particularly) gentle to associate this moment with something positive for them :)
D
David S.
Rating: 3 out of 5
My cats simply do not like this food. I can't say anything more about it.
Translated reviews
Response from TOMOJO
Hello David, we are sorry to hear that! It is not uncommon for cats to be difficult to convince, and a sample is generally not enough to complete the dietary transition. We are at your disposal if you want to try again with more kibble!
G
Gabrielle
Rating: 1 out of 5
tomojo contacted me by phone and offered me a solution; so I am correcting my review and I am satisfied with the customer service regards
Translated reviews
Response from TOMOJO
Hello Gabrielle, we are sorry that our site was not clear enough for you. However, there was no manipulation on our part because as soon as you indicated that you did not want a subscription, we terminated it and even refunded you for the package we had already sent. We are sorry that this solution did not satisfy you.
M
Mme S.
Rating: 4 out of 5
Quick, easy, well explained
Translated reviews
Response from TOMOJO
Thank you very much, we are happy to have satisfied you!
S
Sylvia
Rating: 5 out of 5
Fast delivery. Clear communication. My cats eat these kibbles, this is really the testimony
Translated reviews
Response from TOMOJO
Thank you for your message Sylvia! We are delighted that your cats enjoy our kibble! See you very soon! ??
E
Eglantine R.
Rating: 1 out of 5
My cat has been sick every time she ate the kibbles... (diarrhea) I requested a refund by email but have not received a response so far.
Translated reviews
Response from TOMOJO
Hello Églantine, we hope your cat is doing better. As I explained to you by email, it is your cat's intestinal system that is firmly defending itself against an organism it does not know: insect protein. This is called neophobia and it is quite common among our feline friends! That is why we recommend a gentle food transition of 2 to 3 weeks.
A
Anne-Sophie
Rating: 5 out of 5
The carrier does not deliver to my home, customer service was very responsive and found a solution
Translated reviews
Response from TOMOJO
Thank you for your comment Anne-Sophie! Our teams are on the case to ensure that your pets' stomachs remain well filled!
J
Jo S.
Rating: 4 out of 5
Great packaging, ethical behind it too! I was really happy to test Tomojo with my cat! I had no issues during the transition, but unfortunately I don't know why at the first bowl with only these kibbles my cat vomited everything TwT He did not tolerate them at all! In terms of taste, they seemed to please him but his stomach did not accept them TwT. I will see if I can use them as a reward to avoid throwing away a new bag!!
Translated reviews
M
Malix
Rating: 5 out of 5
The customer service is one of the best I know!
Translated reviews
Response from TOMOJO
Thank you for these compliments that go straight to our hearts Malix ?????? We remain at your disposal, you can count on us! ??
A
Anaïs D.
Rating: 5 out of 5
I gave the discovery box to my cat; he loved the kibbles. He liked the toy less, but to be fair, he is not a fan of feathers. His thing is balls. But he really likes the kibbles a lot.
Translated reviews
Response from TOMOJO
Hello Anaïs, we are delighted to hear that your cat loves our kibble! ?? We hope to see you again very soon!
D
Danielle D.
Rating: 4 out of 5
My dogs love these kibbles, one of my two dogs is sick and I find that this food suits him very well
Translated reviews
Response from TOMOJO
Hello Danielle, we are sincerely happy to hear that! It's great if our kibbles can also help improve your dog's health!
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 