TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
What can I say about my experience? Immediate processing but delivery in 2 weeks due to Covid... A product that is very well marketed, nothing to complain about in terms of marketing except that my cat does not like it, she looked at me several times as if to say 'are you kidding me?' Anyway, I mixed her usual kibbles with the TOMOJO and the night passed and the bowl is still full... Have you thought about making mouse or rat pâté? Your eco-friendly arguments would resonate better with the feline community that is not primarily insectivorous...
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Response from TOMOJO
Hello Franck, we are sorry that the experience was not conclusive with your cat, a food transition of 2 to 3 weeks is often necessary for your kitty to get used to our kibbles. We apologize for the delivery delay, it was beyond our control. Today, our delivery times have returned to normal. A team member will call you to learn more.
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Lucie C.
Rating: 4 out of 5
Very appreciated by my cat but a bit expensive unfortunately
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Response from TOMOJO
Hello Lucie, Thank you for your feedback! We are happy to hear that your cat liked our kibbles ??. Unfortunately, insects are not yet cheaper than meat at this time. Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibbles as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription also gives you a 10% discount on our kibbles :) We hope to see you again very soon!
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Marie B.
Rating: 5 out of 5
We give it to her little by little and we are thinking of ordering a bag to start. She loves it.
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Response from TOMOJO
Hello Marie, Excellent approach, the food transition is important for your cat to get used to her new kibbles. We remain at your disposal to help you, do not hesitate to share your feedback with us! ??
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Laure M.
Rating: 3 out of 5
Excellent approach! Using insects instead of livestock is a fantastically ecological idea. Unfortunately, my cat did not digest them despite a slow transition and vomits them...
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Amandine B.
Rating: 1 out of 5
My cat does not like TOMOJO kibbles I am sorry
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Response from TOMOJO
Don't lose hope Amandine! ?? If your cats don't like our insect kibble at first, it's because it needs to be introduced gradually. Start by mixing a few insect kibbles with your cat's old kibble, and gradually increase the amount of insect kibbles. Try this technique and get back to us! ??
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Claudia
Rating: 1 out of 5
Despite the transition period with the food (kibble bought from the veterinarian), my cat vomited everything after a few days. I made several attempts with smaller doses, but it was useless. Too bad.
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Response from TOMOJO
Hello Claudia, we are sorry to hear that our kibble caused vomiting in your cat. A member of the mojo team will call you to learn more!
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Martine S.
Rating: 4 out of 5
A good idea....but unfortunately our two tasters, our 3-year-old cocker and our 12-year-old cat turned their noses up at the kibble and treats, it was our evening visitor, a young hedgehog, who took advantage of it and really liked it. Too bad....
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Response from TOMOJO
Hello Martine! We are sorry that our discovery box did not convince your furry friends. Unfortunately, a transition period of 2 to 3 weeks is sometimes necessary for dogs and cats to get used to the taste of their new food. You should try the experience again with a package!
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Tom
Rating: 5 out of 5
My cat loves the insect kibble. I will reorder!
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Response from TOMOJO
Thank you very much for your feedback! We are happy to have delighted your cat's taste buds ??
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Michèle C.
Rating: 1 out of 5
I am disappointed with Tomojo, after several follow-ups I still have not received my orders and it is impossible to contact by phone.
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Response from TOMOJO
Hello Michèle, we are sorry to hear that you had a bad experience with Tomojo. We had some delays in our shipments because our kibble production was heavily slowed down by the health situation. We informed you by email and to apologize we refunded your shipping costs. The team is on it to ensure your kibble arrives safely as soon as possible!
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Cyril T.
Rating: 4 out of 5
Nothing to report.
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Response from TOMOJO
Thank you Cyril! ??
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Monsieur
Rating: 3 out of 5
Very good delivery service, a good point for the packaging and the concept, my cats refuse to taste it.
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Response from TOMOJO
Thank you for your feedback! It is very important to make a dietary transition so that your cats accept to taste their new kibble. A member of the mojo team will call you to advise you!
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Séraphie R.
Rating: 3 out of 5
Hello, the idea is excellent and when I heard about it, I immediately wanted to try it for my cat. The packaging is clear, we know what we are giving to our animal. But unfortunately, Moon did not like the taste at all, I mixed her old kibble with the Tomojo kibble but she doesn't want it at all and sorts through the package... Too bad!
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Response from TOMOJO
Hello Séraphie, thank you for your message! We are really sorry to hear that your cat was not won over by our kibble. A member of the mojo team will call you in the coming days to try to better understand the reasons for this selection!
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Diane
Rating: 5 out of 5
The shipment of my order was very fast and when I had a question to ask, I received a response very quickly!
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Response from TOMOJO
Thank you very much Diane, you give us the mojo!
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Christelle F.
Rating: 5 out of 5
Appetizing kibble
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Response from TOMOJO
Thank you Christelle! We are happy to have delighted the taste buds of your furry ball ??
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Marine T.
Rating: 5 out of 5
Ultra-fast delivery! Perfect
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Response from TOMOJO
Thank you very much Marine! The mojo team is on it to deliver to you as soon as possible ??
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Dorsaf L.
Rating: 3 out of 5
Perfect packaging, quick order, thank you. It seems to me that the kibble contains too many carbohydrates? My cat doesn't like it and still prefers the veterinary kibble brands. I will try again soon. Thank you for this discovery!
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Response from TOMOJO
Thank you for your feedback! Our carbohydrate balance is designed to keep your cat and its kidneys healthy. We recommend making a dietary transition over at least 2 weeks so that your cat gradually gets used to the taste of its new kibble.
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Natacha G.
Rating: 5 out of 5
Fast delivery, great packaging (design and eco-friendly), product appreciated by my cat, and discount on my next purchase... I recommend!
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Response from TOMOJO
Thank you very much Natacha! We are happy to have satisfied you :)
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Lorraine
Rating: 5 out of 5
I learned about Tomojo kibble from a friend who is already a customer for her 2 dogs. The concept excited me. Receiving small bags to test, my dog loved it, which is a significant point. The kibble is appetizing without a strong smell, it's very pleasant! I am waiting to see the effects during the transition period of the kibble already. Package carefully wrapped and very appreciated gifts (treats and solid shampoo), thank you! I just regret a lack of information about the origin of the ingredients and more explanations. On the other hand, the use of duck fat was not highlighted and could it not be replaced by an ethical vegetable fat (coconut for example)?
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Response from TOMOJO
Thank you very much for your enthusiasm, it gives us the mojo! 85% of the ingredients in our kibbles are of French origin. The rest concerns the insects which are from the Netherlands and the additives which are Italian. For more explanation about our kibbles and their production, we invite you to visit the "Behind the Mojo" section of our blog! The incorporation of duck fat (which is from the southwest) is a lever for improvement for us. We indeed wish to substitute it for insect oil: however, we are still experiencing some difficulties in incorporating it into our production chain, but also in sourcing it: we are heavily relying on the development of the French entomoculture sector which is starting to take off.
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Isabelle L.
Rating: 5 out of 5
Impeccable, nothing to say
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Response from TOMOJO
Thank you very much Isabelle for your comment: simple and effective ??
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Satanas
Rating: 4 out of 5
Very good. My cats enjoyed these kibbles. A bit expensive to buy though but well... Fast delivery.
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Response from TOMOJO
Thank you very much for your feedback! For your next purchase, don't forget our subscription offer which will allow you to benefit from a 10% discount on each shipment. And it's without commitment ??
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C L.
Rating: 5 out of 5
Kibbles that suit my dog well and I also like the ethical side
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Response from TOMOJO
Thank you Chris! We are convinced of the positive impact we can all have together ?? ??
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E.m.
Rating: 5 out of 5
Perfect! Very fast and delicious, the dogs love it!
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Response from TOMOJO
Thank you very much for your feedback! We are happy to delight your dogs' taste buds ??
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Sylvie B.
Rating: 4 out of 5
The order is coming soon! I'm waiting for my stock of "RC" kibbles to decrease a bit before switching to Tomojo. Could we imagine sauce bites for cats in the same spirit?
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Response from TOMOJO
Thank you Sylvie, we can't wait for you to order from us again! To answer your question, it's definitely in our plans... Stay connected! ??
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Chapelain
Rating: 4 out of 5
The tested kibbles are of good quality and the approach is very interesting ethically, however for my little dog they are too hard to break. Nevertheless, I wish Tomojo to continue their development!
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Response from TOMOJO
Thank you very much, it's thanks to the feedback from our customers that we can progress! We take note of your comment for our future products. In the meantime, try moistening your dog's kibbles, they will be easier to ingest!
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Faustine
Rating: 5 out of 5
Super fast delivery, great products ??
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Response from TOMOJO
Thank you very much Faustine for your kind review!
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Birgitt
Rating: 3 out of 5
Unfortunately, my 3 cats do not like these kibbles... otherwise, careful and fast shipping
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Response from TOMOJO
Hello, did you make a dietary transition? It's very important for your cats to gradually get used to the flavors of their new kibbles!
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Chachou
Rating: 5 out of 5
super reactive and very nice graphic design
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Response from TOMOJO
Thank you very much! We are happy that you like our concept :)
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Corentine V.
Rating: 5 out of 5
Very fast and efficient site
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Response from TOMOJO
Thank you Corentine for this positive review!
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?????
Rating: 5 out of 5
Amazing product and amazing team! We’ve been getting the food for our dog for the last 6 months and she has never felt better. There was a bit of delay in delivery because of covid this last time round but Paola, one of the cofounders, personally delivered the package to make sure we didn’t have to wait for much longer. Highly recommend it!
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Response from TOMOJO
Thank you so much for your review! The mojo team is glad you enjoyed the experience with us!
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Joëlle L.
Rating: 5 out of 5
Kibble well appreciated by my cat. Fast shipping. Excellent
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Response from TOMOJO
Thank you very much Joëlle for this great feedback on our kibble!
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Cyril L.
Rating: 5 out of 5
Very fast delivery, nice packaging. We have gradually accustomed our cats, it's a success. Nice approach.
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Response from TOMOJO
Thank you very much Cyril, we are happy to have satisfied you!
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Catherine C.
Rating: 5 out of 5
Ultra fast delivery. The kibble was well liked by our 4 cats.
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Response from TOMOJO
Thank you Catherine, we are happy to have delighted the taste buds of your 4 fur balls!
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Margault
Rating: 5 out of 5
My cat is very allergic to animal proteins in general. His diet is super strict and onerous. I offered him the samples to start and nothing on the appetite, respect! For now he shows no signs of allergy. He has therefore become a cat with responsible dietary values ?? the only thing I find unfortunate is the size of the kibble which is relatively small so my responsible glutton cat gobbles more than he chews, even with his glutton bowl. I recommend, top quality price!
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Response from TOMOJO
Thank you very much Margault for taking the time to give us feedback! We are happy to treat your greedy cat with our hypoallergenic and eco-friendly kibble ??
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Gaétan C.
Rating: 5 out of 5
Just incredible… thank you!
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Response from TOMOJO
Thank you very much for this nice message, you give us the mojo!
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Jo
Rating: 5 out of 5
I had my cat try Tomojo kibble and he liked it! In the future my cat will only eat this kibble + some wet food to ensure his good hydration :))))
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Response from TOMOJO
Superb! The mojo team is happy to have delighted your kitty!
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Raphael B.
Rating: 5 out of 5
Just great!! It had already been a while since we had abandoned kibble with cereals to get closer to a better composition but we had to have them shipped from Canada. Tomojo kibble is the only truly eco-responsible alternative that meets the nutritional needs of cats. Recyclable cardboard packaging and insects, really top in every way!! Plus they love it.
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Response from TOMOJO
Thank you very much Raphael for your superb feedback! We are happy to see that you share the same values as us and that our kibble has satisfied you ??
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Acheteur
Rating: 5 out of 5
Fast and good
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Response from TOMOJO
Thank you very much for your feedback. We are delighted that your experience at Tomojo went well. Welcome to our adventure!
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Emanuela W.
Rating: 5 out of 5
Thank you for the kibble, I have a Malinois and he loves to eat them!
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Response from TOMOJO
Thank you very much Emanuela for your kind feedback that gives us the mojo!
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Macha
Rating: 5 out of 5
Appetizing kibble and ultra-fast shipping
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Response from TOMOJO
Thank you very much Macha for your feedback. We are delighted to hear that your experience with us went well. See you very soon at Tomojo!
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Christophe R.
Rating: 5 out of 5
Good communication, seriousness and my cat is delighted with this kibble
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Response from TOMOJO
Thank you very much Christophe for your great review! Feel free to send us photos of your cat with its favorite kibble to our email: [email protected]
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