TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Fast delivery, without any issues. My 4 cats love it
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Response from TOMOJO
Hello Véronique, Your satisfaction and that of your cats is our priority. Thank you so much for your feedback. Keep the Mojo!
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Aurelie L.
Rating: 4 out of 5
It's been a few weeks since I received the kibbles. I have two 8-year-old spayed cats, one eats them and the other has difficulty adapting, so for now, I mix them with their usual kibbles. The quality seems quite correct, the kibbles are small and easy to eat (for my cats). They do have a strong smell, but I have already bought other commercial kibbles, labeled natural, that have the same smell, so it seems normal to me. I received them in a neutral package with a little apology note and a promo code since it wasn't the usual compostable packaging, good customer relationship. The delivery was super fast and done according to the rules of the art^^.
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Response from TOMOJO
Hello Aurélie, Your message brings us immense joy and motivates us for the future. We hope your second cat will adopt them soon. Thank you so much for your feedback. Keep the Mojo!
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Lea
Rating: 5 out of 5
Eco-friendly, carbohydrate levels OK, delivery without problems and it's the best quality-price ratio we've found. Our cats approve too ??
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Response from TOMOJO
Hello Léa, Your message brings us immense joy and motivates us to continue like this. Thank you so much for your message. Keep the Mojo!
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Mathilde C.
Rating: 4 out of 5
Too bad, I received the package in a terrible state, the box was not strong enough, and the post must have reinforced the package. Otherwise very good, my cat loves the kibble and the quality-price ratio is very good.
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Response from TOMOJO
Hello Mathilde, Thank you for your message. We note your remark of utmost importance to us as we assure you that we have sent you a package, in neutral packaging, in perfect condition. We are conducting our investigation with our logistics provider to find out the reason. We are happy to know that your cat liked its kibble. Thank you very much for your feedback. Keep the Mojo!
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Catherine G.
Rating: 4 out of 5
The package arrived looking unpresentable, all patched up. Also, the package had no logo. As for the kibble, I hope they will end his food allergy.
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Response from TOMOJO
Hello Catherine, Thank you for your message. We have indeed made several shipments in neutral packaging because our compostable packaging, with our logo and everything that should appear on it, has been delayed in production. We have followed up all these shipments with a note stapled to the order as well as an email summarizing what has been said earlier. Soon, our shipments will be made with the compostable packaging and we hope you will have the opportunity to see it for yourself. As for your second remark, which is very precious to us, we handed our carrier a package in impeccable condition. Such observations are surely due to transport and we are truly sorry for that. Please feel free to send us a photo of your package and the bag of kibble if this should happen again so that we can see with our logistics provider if we can proceed with another shipment. We hope our kibble will please your cat and that they will end his allergy. We look forward to hearing from you on this matter. Thank you so much for your feedback. Keep The Mojo!
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Christiane G.
Rating: 5 out of 5
Very good experience
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Response from TOMOJO
Hello Christiane, Your satisfaction is our priority. Thank you very much for your feedback. Keep the Mojo !
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Adeline
Rating: 5 out of 5
My cat gives 5 stars!
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Response from TOMOJO
Hello Adeline, Your cat is a hero! Thank you so much for your feedback which motivates us immensely. Keep the Mojo!
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Lucie P.
Rating: 5 out of 5
The dog tells me to say that everything was perfect.
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Response from TOMOJO
Hello Lucie, That's all we ask for! Thank you so much for your feedback which gives us the Mojo. Keep The Mojo
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Benoît
Rating: 5 out of 5
The idea of kibble with a lower carbon footprint than
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Response from TOMOJO
is very good. The packages arrived on time, and the responsiveness to each question is excellent.
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Madame A.
Rating: 5 out of 5
Hello Benoît, Your satisfaction is our priority. Your message brings us great joy and motivates us for the future. Thank you so much for your feedback. Keep The Mojo
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Response from TOMOJO
The cat loves it as much as his favorite kibble. And I received a commercial gesture without asking for anything (because the packaging is different from usual, and this is to ensure faster delivery!) And a little handwritten note is always nice. Don't change anything!
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Christian
Rating: 5 out of 5
Hello Amélie, Your satisfaction and that of your cat are our priority. Your message brings us great joy and motivates us for the future. Thank you so much for your feedback. Keep The Mojo
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Response from TOMOJO
Quality and compliance of the product with the description, speed of delivery. My Labrador dog and her friends love these kibbles that I distribute as rewards... I recommend these treats/kibbles...
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Lydia I.
Rating: 5 out of 5
Hello Christian, Your satisfaction and that of your dog (and his friends) are our priority. Your message brings us great joy and motivates us for the future. Thank you so much for your feedback. Keep The Mojo
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Response from TOMOJO
I received the kibbles within the announced timeframe and my 18-year-old cat, who doesn't eat much anymore (I've tried all the products sold in supermarkets), is enjoying Tomojo's kibbles. I am so happy! I initially tried the sample (very good idea by the way to offer samples). Thank you for everything, I will recommend your products to those around me.
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Vera G.
Rating: 5 out of 5
Hello Lydia, Thank you so much for your feedback. It's excellent news to know that your cat liked our kibbles. Thank you for all your feedback. Keep the Mojo!
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Response from TOMOJO
Thank you very much for your commitment, our cats are enjoying your kibbles and we really appreciated your customized message.
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Vaslin
Rating: 4 out of 5
Hello Vera, Your satisfaction is our priority. Thank you so much for your feedback and for your review. Keep the Mojo!
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Response from TOMOJO
Fast delivery, simple but effective packaging. The kibbles are appetizing; the only downside is that they are a bit too big for my Shetland. I will remain a loyal customer (and supporter!)
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Sandra Y.
Rating: 5 out of 5
Quick order, delivered in 2 days! And a very happy cat with its discovery. Perfect! A great idea the discovery bags :)
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Response from TOMOJO
Hello Sandra, Your message makes us extremely happy! Thank you very much for your feedback. Keep the Mojo!
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Eric
Rating: 5 out of 5
Our cat loved it!
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Response from TOMOJO
Hello Grenadine! If your cat is satisfied, so are we! Thank you so much for your feedback. Keep the Mojo!
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Solène
Rating: 5 out of 5
Excellent idea, very appreciated kibble, and shipping without issues!
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Response from TOMOJO
Hello Solène, Your message makes us very happy and motivates us to continue our approach. Thank you so much for your feedback.
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Monique G.
Rating: 4 out of 5
My dog and cat consume TOMOJO kibble and everyone is doing well. They seem to like this kibble. Time will tell, but as of today, I am satisfied.
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Response from TOMOJO
Hello Monique, We are delighted to know that your furry friends like our kibble and we hope it will continue this way. Thank you so much for your feedback.
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Ana A.
Rating: 5 out of 5
Excellent contact with the Tomojo team. Our dogs love the kibble.
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Response from TOMOJO
Hello Ana, Your satisfaction is our priority. Thank you very much for your feedback.
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Stephany D.
Rating: 5 out of 5
Great service, great kibble to recommend, my dog loves it!
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Response from TOMOJO
Hello Stéphanie, Your message makes us very happy. Thank you so much for your feedback. Keep the Mojo!
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Marielle G.
Rating: 5 out of 5
Very good product for small felines.
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Response from TOMOJO
Hello, Your feedback makes us very happy. Thank you so much for your feedback. Keep the Mojo!
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Bruno
Rating: 5 out of 5
Excellent customer service. Attentive and responsive. A young company to support for the well-being of the planet and our pets.
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Response from TOMOJO
Hello Bruno, Your message makes us very happy. Thank you very much for your feedback and for the encouragement!
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Malika W.
Rating: 5 out of 5
very very satisfied :))
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Response from TOMOJO
Hello Malika, If you are satisfied, so are we. Thank you so much for your feedback.
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Malika W.
Rating: 5 out of 5
Very satisfied with your product!!! My cat loved it and I am calm giving it to him :))
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Response from TOMOJO
Hello Malika, Your cat's happiness is ours too! Your message motivates us a lot. Thank you so much for your feedback.
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David B.
Rating: 5 out of 5
Awesome!!! My dog loves it!!!
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Response from TOMOJO
Hello David, We are very happy to know that your dog liked our kibble. Thank you so much for your feedback.
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Laura
Rating: 5 out of 5
Very good, I even managed to have it delivered to a pickup point!
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Response from TOMOJO
Hello Laura, Your cat finally got its kibble! We apologize that you were unable to receive your sample with your first order due to a problem identifying your mailbox. Thank you very much for your feedback.
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Aini
Rating: 3 out of 5
My cats and my dog loved the kibble, that's why I give 5 stars, however I would have loved for there to be no animal products in the composition.
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Response from TOMOJO
Hello, We are delighted that your furry friends enjoyed our kibble and we thank you for this feedback. While we are very proud of our recipe, we are not perfect. Our current production system does not allow us to avoid incorporating duck fat into our kibble, but it does come from the Southwest! This is a topic that is close to our hearts and we are working on a solution to replace it. Thank you very much for your feedback.
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Baptiste R.
Rating: 5 out of 5
My cat appreciates
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Response from TOMOJO
Hello Baptiste, We are delighted to know that our recipe was liked by your cat. Thank you very much for your feedback!
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Bruno
Rating: 5 out of 5
Transparency and trust are the two words that come to mind for this young company. Healthy food for pets, which is not the case with what you find in supermarkets or at the vet. Paola, the co-founder, is attentive and responsive. I wish them all the best! A happy dog ????
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Response from TOMOJO
Hello Bruno, Thank you immensely for your feedback which gives us the Mojo, especially to Paola, motivated to spread the Mojo to more dogs and cats!
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Ck
Rating: 3 out of 5
Very good concept but unfortunately my cat did not like the kibble at all!
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Response from TOMOJO
Hello Claudine, It's a shame that your cat did not appreciate our kibble but we will not despair of being able to have him try it again next time. Thank you very much for your feedback.
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Gwladys S.
Rating: 5 out of 5
My cats love it, even the pickiest ones. Very nourishing for my little Bengal. Plus, the smell is more pleasant than other kibbles.
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Response from TOMOJO
Hello Gwladys, Satisfying you and your animals is our main goal! Your feedback makes us very happy and motivates us immensely. Thank you very much.
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Thomas M.
Rating: 5 out of 5
When I opened the sample bag of kibble, my cat jumped on it, she didn't stop meowing to taste it. But what do you put in it? LOL My cat and I are totally on board, so we will switch to the larger size... Thank you for your beautiful eco-responsible work.
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Response from TOMOJO
Hello Thomas, A big thank you for your feedback. We are really delighted that the kibble pleases your cat and your message motivates us immensely for the future!
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Dominique R.
Rating: 3 out of 5
Not easy to find kibble to order in bags on the seb site. Too many advertising emails But excellent product that deserves 5 stars
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Response from TOMOJO
Hello Dominique, thank you very much for your feedback. We are delighted that our product pleases you! We apologize for this mix-up regarding our newsletter, it will not happen again :)
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Lucie
Rating: 5 out of 5
The kibble is super appetizing for Miami, who jumps on it when she has never done that for another brand. We are won over!
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Response from TOMOJO
A big thank you Lucie for your feedback. We are delighted that Miami is enjoying our products!
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Helene M.
Rating: 5 out of 5
tomojo PWR thank you for everything
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Response from TOMOJO
Hello Hélène, Your message motivates us immensely. Thank you very much for your feedback.
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Paul
Rating: 5 out of 5
The cat loved it, the planet loved it and we are satisfied! Almost the same price as good quality kibbles (royal canin etc.), same nutritional benefits and reduced impact for our planet. Everyone should get on board.
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Response from TOMOJO
Hello Paul, Satisfying you and your animals is our main goal! Thank you very much for your feedback.
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Lionel
Rating: 5 out of 5
The cats are very happy with the new formulation, I will be able to start buying it more consistently.
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Response from TOMOJO
Hello Lionel, Your cats are heroes! Your feedback makes us very happy and motivates us for the future.
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Cédric T.
Rating: 5 out of 5
My dog really enjoyed these kibbles. She adopted them right away. However, we should consider a smaller kibble size for mini dogs.
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Response from TOMOJO
Hello Cédric, Thank you very much for your feedback. We are delighted to know that your dog has adopted our kibbles. We note your comment and will certainly bring it to our improvements. In the meantime, we recommend wetting your kibbles to make them easier for your dog to consume.
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Deslandes B.
Rating: 5 out of 5
My cat loves them, he liked your kibbles.
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Response from TOMOJO
Hello Béatrice, Your cat is a hero! Thank you very much for your feedback which gives us more motivation for the future.
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Marielle G.
Rating: 5 out of 5
Two cats tested the Tomojo kibbles. One loved them, the other less so.
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Response from TOMOJO
Hello Marielle, It is unfortunate that the second one appreciated our kibbles less, but we will not give up on spreading the Mojo to more cats and dogs. Thank you very much for your feedback.
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