Customer reviews of TOMOJO

9 /10

Based on 1 745 published reviews

5 1 304 75% 4 210 12% 3 96 6% 2 63 4% 1 72 4%

Summary of reviews

TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.

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Guenael D.

Published on 25/06/2019 à 12h50

I bought a sample that I never received.

Translated reviews

Response from TOMOJO Published on 26/06/2019

Hello Guenael, You indeed ordered a cat sample on our site on June 7th. We processed your order the next day and the tracking (https://www.laposte.fr/outils/suivre-vos-envois?code=3Y00163540252) indicates that your package has been in your mailbox since June 12th. We are sorry for this delay. If you wish, we can send you a new sample. Thank you again for your feedback.

Caroline L.

Published on 25/06/2019 à 12h41

Very good experience, my dog loves it! Even though he is not necessarily a fan of change, he has always had the same kibbles and did not like it when I changed them the first time. Big + for the manufacturing details and ingredients, so we know what we are giving to our animals :)

Translated reviews

Response from TOMOJO Published on 03/07/2019

Hello Caroline, Thank you very much for this very nice review. We are delighted to know that your dog loved his Tomojo kibbles. This encourages us even more to continue our approach.