TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Unfortunately our 3 cats did not like the taste of the kibbles. Nothing to say about the product delivery!
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Response from TOMOJO
Thank you very much Romain for your feedback that we will study carefully. It is true that cats can sometimes be more difficult when changing their diet. We recommend a dietary transition over a few days :) Please feel free to contact us at [email protected] to receive our transition guide by email. Have a nice day!
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Ode13
Rating: 4 out of 5
Good product, I have one of the cats who cannot tolerate it, too bad. I also tried small packets for the dog that I use as a reward. Maybe we should consider a formula for very sensitive cats. I also have the soap for the dog and it's practical.
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Response from TOMOJO
Thank you very much Ode13 for your review. Cats can be more difficult when changing their diet, which is why a gradual food transition over several days can be helpful. Don't hesitate to contact us at [email protected] to receive our transition guide :)
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St P.
Rating: 4 out of 5
Hello, sorry, I can't fully give my opinion at the moment as we are gradually starting to change kibble. But for now, it's going well, but it will take a bit of time, I think.
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Response from TOMOJO
Hello, thank you for your valuable feedback. Indeed, the transition is a very important step and we are happy to know that the transition to your French Tomojo kibble is going well.
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Madame R.
Rating: 4 out of 5
I have not been using the product for a month; it's a bit early to give an opinion; out of my 3 dogs, two appreciate it a lot, and one doesn't seem to tolerate it well, maybe due to the size of the kibbles and the fact that the dog swallows them whole, but the fact is that the dog vomits within half an hour after ingestion. For your information, my dogs are Jack Russells (small size). For the cat, no problem, everything is going well for the order and delivery, everything is okay and fast, I am happy to have chosen your brand and especially to know that the proteins come from insects and not from low-quality meat.
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Response from TOMOJO
Hello Mrs. Renck, we are happy to know that your dogs love their new French Tomojo kibbles! For your dog that swallows them whole, you could moisten its kibbles to help it digest. Thank you for your valuable feedback!
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Digard
Rating: 4 out of 5
Good evening, my cats love the kibbles, but for my dogs, it's no good,,, they are too big and hard, it might be good for a German shepherd,,, because I only have small furry ones, but I didn't have much choice,,, have a good evening.
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Response from TOMOJO
Thank you very much Pierrette for your review. Have you tried slightly moistening your dog's kibbles? We are happy to learn that your cats appreciate our kibbles :)
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Martine M.
Rating: 4 out of 5
everything is perfect except that my cats had a bit of diarrhea and, I don't know if it's because of that but they are not diving into it, they eat a little, I vary the food as a result
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Response from TOMOJO
Hello Martine, thank you very much for your feedback. It is normal for some cats to experience digestive issues when introducing new kibble and a new protein. You are absolutely right to vary the food in order to make a dietary transition. This transition period can last about ten days. Do not hesitate to contact us if you have any other questions on this subject by email at: [email protected]. Have a nice day!
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Yves (.
Rating: 4 out of 5
Too recent to evaluate Correct product to confirm
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Response from TOMOJO
Thank you very much Yves for your kind review! Feel free to keep us updated at [email protected]
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Patricia
Rating: 1 out of 5
I did not receive my order as I was not on site and chronopost did not propose an alternative date. Will you resend or refund me?
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Response from TOMOJO
Hello Patricia, thank you for your feedback. We will contact you regarding this delivery issue. Have a nice day!
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Sylvie
Rating: 1 out of 5
My dog didn't want to eat a single kibble so I think it's not a good product for cats
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Response from TOMOJO
Thank you Sylvie for your feedback. Your opinion is very important to us and helps us improve our products. We will contact you to get more information on this matter.
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Alice R.
Rating: 4 out of 5
I love the concept 100%. Unfortunately, my cat (who is VERY picky) does not agree with me. In fact, he sniffed the kibble and spat it out, tail fluffed, back arched, and ran away... I tried several times (because, really, I wanted it to work!), but the same reaction every time. So unfortunately not for us...
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Response from TOMOJO
Hello Alice. We are sorry for this experience. We recommend transitioning with his old kibble over 2 weeks if you ever want to try again. Thank you for your valuable feedback.
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Rachel
Rating: 4 out of 5
Very simple and efficient service, ultra-fast delivery! But a bit of reluctance from my cats towards the kibble... Maybe it will come with time!
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Response from TOMOJO
Hello Rachel, Indeed, a transition period is recommended for your cats to have time to adapt to their new diet. We recommend a transition of one to two weeks from the old kibble to Tomojo kibble. Thank you for your valuable feedback!
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Bertrand
Rating: 4 out of 5
I had ordered a sample, the cat being picky. The bowl being empty and the cat rubbing against the cup used to serve the kibble, I ordered a larger container.
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Response from TOMOJO
Hello Bertrand. Thank you for your valuable review!
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Client
Rating: 4 out of 5
My cats eat the kibble, no problem :-) Thank you for this interesting alternative.
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Response from TOMOJO
The Mojo Team thanks you for your trust and this feedback!
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Pierre
Rating: 4 out of 5
My dog loves the kibble and the service is excellent, fast delivery every time.
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Response from TOMOJO
Hello Pierre, We are very happy to know that your dog loves his Tomojo kibble. The Mojo Team is at your service!
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Manon P.
Rating: 4 out of 5
I love the concept, I fed my dogs meat for a while but it wasn't in my values as I am vegan myself. A big dilemma therefore and this kibble is the perfect compromise. My dogs love it and have not hesitated to switch back to kibble. Negative point they produce a lot of poop with this kibble. And I hope to see soon several versions (kibble size for small dogs for example)
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Response from TOMOJO
Hello Manon, Thank you for this feedback. Indeed, your dog's transit needs to adapt to his new kibble. The Mojo Team
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Maha A.
Rating: 3 out of 5
I love what you do, the concept is really great but I have to give 3 stars because my cat doesn't like the smell (and the taste apparently, because he bites them and spits them out of his bowl). But well, I mix them with kibbles he likes and even if he ends up sorting (yes, I swear...) he still eats a few, and I'm happy because it gives him extra protein ?? !
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Response from TOMOJO
Thank you Maha for your review! The dietary transition in cats is always a bit longer and more complicated. We hope your furball will get used to our kibbles.
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Vera S.
Rating: 4 out of 5
I am satisfied with the purchase but not with the post that did not notify me of the arrival of the package!
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Response from TOMOJO
Hello Vera, thank you for your feedback! We are working closely with the postal services to provide the best possible service and we apologize for the small delivery hiccups!
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Emmanuelle
Rating: 1 out of 5
I really like the promise of Tomojo, unfortunately my cat vomits the kibble whereas until now she had never had a problem changing brands of kibble.
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Response from TOMOJO
Hello Emmanuelle, thank you for your review. The dietary transition in cats can be quite complicated. We are currently improving the recipe for cats to avoid these problems in the future and your feedback is very helpful.
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Sophie B.
Rating: 4 out of 5
The kibble arrived very quickly and on time at my place. The packaging is quite environmentally friendly. It's a shame that the kibble is delivered in 3 different boxes, but I imagine it's to facilitate transport. My dogs enjoy the Tomojo kibble!
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Response from TOMOJO
Thank you Sophie for this review and this remark. We will check with our logistics team to use as few boxes as possible! Keep the mojo!
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Lydia D.
Rating: 4 out of 5
My cat loves it
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Response from TOMOJO
Thank you Lydia for your feedback !! Keep the mojo!
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Michael
Rating: 4 out of 5
A good idea, my cats like it but calculating the carbohydrate content approaching over 30% is way too much! And don't tell me it's formulated with a veterinarian, they don't care about nutrition since they sell brands like Mars and Nestlé such as Purina and Royal Canin which are poisons for our pets. Positive review but carbohydrates need to be drastically reduced.
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Response from TOMOJO
Hello Michael. Thank you for your review. We take your comments into account in the development of our recipes.
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Séverine G.
Rating: 4 out of 5
Great idea!! I tried it, my cats loved it!! Unfortunately, they vomited every day for a week...(despite respecting the doses during the diet change) It's really a shame because I find the concept really great, and I wanted them to participate, like us, in reducing meat consumption. So I give them some from time to time as a treat.
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Response from TOMOJO
Hello Séverine. Thank you for your review and your words of encouragement. We are currently improving the recipe for cats and we take your opinion into account in the development of new formulas.
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Florence N.
Rating: 1 out of 5
I tried twice to give the kibble to my cat who vomited everything. Apparently he can't digest them! I stopped and everything returned to normal.
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Response from TOMOJO
Hello Florence, Thank you for your review. The dietary transition in cats can be quite complicated. We are currently improving the recipe for cats and your feedback is very helpful.
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Francois
Rating: 1 out of 5
Order still not received
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Response from TOMOJO
Hello François, We have just contacted you by email regarding this matter: we fear that additional shipping delays may apply due to the strikes, and we are sorry about that. Please do not hesitate to get back to us if the delay is extended by another week, we will do what is necessary to resend your 3 samples!
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Sarah P.
Rating: 3 out of 5
I received my big package of cat kibble quickly. However, I also ordered a sample of Tomojo for dogs that was not in the package... Otherwise, my cats liked the kibble at first when I gave it as treats, but now, after 4-5 days of transitioning to Tomojo kibble: they are turning their noses up at it. One of my two cats was a bit sick (vomiting) on the 3rd day. I think a slow transition is more appropriate than doing it in 1 week. I hope they will soon be completely used to it.
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Response from TOMOJO
Thank you very much Sarah for your feedback! Indeed, samples and packages are not sent from the same place, which can lead to a slight delay in delivery. The dietary transition in cats can indeed take a bit longer. Don't hesitate to get back to us to keep us updated on your furry friends' taste preferences :)
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Françoise G.
Rating: 4 out of 5
These are good kibbles, 2 of my cats didn't like them and the other one did...
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Response from TOMOJO
Hello Françoise, thank you very much for your review and your encouragement! The dietary transition in cats can be a bit more complicated :)
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Amandin
Rating: 3 out of 5
Hello, I didn't give just one star because your concept is great but regarding my cat, two attempts, 4 vomits... Too bad.
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Response from TOMOJO
Thank you very much Amandin for your encouragement. We are sorry to learn that your cats do not appreciate our kibbles. The dietary transition in cats can indeed take a bit longer. We take your feedback into account to improve our products :)
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Lns
Rating: 3 out of 5
Fast and careful delivery. Appealing product whose composition is acceptable sparingly for dogs but not so much for cats, too rich in carbohydrates and starch. Composition to be reviewed.
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Angy
Rating: 4 out of 5
My cats, 8 years and 7 months old, loved the kibble. The only thing that could change would be to make smaller kibble for young cats because my little one had trouble eating them even though she liked them.
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Response from TOMOJO
Thank you very much Angy for your feedback, we are delighted to learn that your furry friends enjoy our kibble! For your kitten, you can slightly moisten the kibble to facilitate chewing. Do not hesitate to get back to us if you have any questions :)
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Agathe
Rating: 3 out of 5
I am personally very satisfied with Tomojo (ethics, delivery, packaging) but unfortunately my cat does not like this kibble :( This is not the first time she refuses to eat kibble, she has her tastes and despite the transition, she does not like these. It's a shame because I liked the principle. If the range expands with different flavors, I will try again.
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Response from TOMOJO
Thank you very much Agathe for your very positive feedback! We are sorry to learn that your cat does not like our kibble. We will keep you informed if the range expands :)
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Catherine
Rating: 4 out of 5
The cat kibble sample was very successful, we need to see if the large bags will also be approved
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Response from TOMOJO
Thank you very much Catherine for your feedback. We are delighted to learn that your cat is enjoying our kibble :)
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Sabrina
Rating: 3 out of 5
My cat loved it. But unfortunately, the composition leaves something to be desired. Too many potatoes. Too many carbohydrates. To be replaced with sweet potatoes in the meantime or something else?
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Response from TOMOJO
Thank you Sabrina for your feedback. Our recipe is formulated by veterinarians specialized in canine and feline nutrition. The starch level is completely in line with veterinarians' recommendations: starch is indeed part of digestible carbohydrates, the main sources of energy for your cat. Feel free to contact us at [email protected] for any other questions. :)
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Tatiana D.
Rating: 3 out of 5
I need to give more food to my dog who is hungry with these kibbles
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Response from TOMOJO
Thank you very much Tatiana for your feedback. We take your input into account to improve our products.
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Annabelle C.
Rating: 1 out of 5
I do not recommend these kibbles!
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Response from TOMOJO
Hello Annabelle, thank you for your feedback. Could you give us a bit more detail regarding your opinion? This would help us improve our products. Thank you very much!
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Patricia M.
Rating: 3 out of 5
My dogs were not fans, too bad.
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Response from TOMOJO
Thank you Patricia for your feedback. We are sorry to hear that your dogs did not like our kibbles. We will keep your feedback in mind to improve our products. :)
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Justine
Rating: 4 out of 5
Very responsive team, quick response to questions. Fast delivery. Perhaps lacking choice of delivery methods (pickup points, coming to collect at your premises...). The fawn seems to appreciate her new kibbles even though it took her some time to adapt.
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Response from TOMOJO
Thank you very much Justine for taking the time to leave your feedback! Your satisfaction is our priority, and we are working on offering several delivery methods :)
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Aurélie
Rating: 1 out of 5
Unfortunately, my cat vomited them right away, I didn't dare give them to him again... This is the first time this has happened. They don't seem to suit him at all.
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Response from TOMOJO
Thank you Aurélie for your feedback. We pay great attention to it to improve our products.
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Anne T.
Rating: 4 out of 5
Listen, I don't know what to say. I haven't tasted the insect kibble but my cat seemed to like it. I've never seen kibble disappear so quickly. The less junk, the better for me.
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Response from TOMOJO
Thank you very much Anne for your feedback! We are very happy to know that your cat devours our kibble ;)
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Louna L.
Rating: 4 out of 5
My chihuahua loved the kibble even more than the Tails brand. Good for my dog, good for the planet ?? A bit expensive though but my dog eats very little so it's reasonable.
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Response from TOMOJO
Hello Louna, thank you very much for your very encouraging feedback! We are aware that the price can be a barrier, that's why we have set up a referral system that allows you to benefit from a 25% discount: https://tomojo.co/pages/referral-1
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Maxime M.
Rating: 1 out of 5
Unfortunately, it has been 12 days since I placed my order and still zero news about it. 5€ for that is too long. And I have to buy other kibbles on the side which is too expensive for me, so not profitable. =\
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Response from TOMOJO
Hello Maxime. It seems that there has indeed been a problem with your order. Our team will contact you to resolve it. We are really sorry for the inconvenience.
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